Thank you and have a good evening and keep up with excellent job
Lenora HCustomer Reviews for U-Haul Moving & Storage of Moab
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend this because of Joshua. He stayed beyond regular hours to help me out. I had made a reservation but somehow it didn't stay on the system but he held the rental for me even though he received flack from four other people wanting this last rental equipment. He knew I was coming hours to get to his location and his word was his bond. He was amazing.
MICHAEL AIt was great at pickup and drop off!
Juana AThe lady that helped me was very quick and efficient. Thank you!
LARRY WTow Dolly safety chains too short for standard attachment to Mazda CX5. All else, the staff was personable, professional, and efficient at check-in and return.
DEAN KThis was a distressing experience. The online experience and customer service reps both allowed me to book a 6’ x 12’ trailer, and despite me raising questions about tow rating, I was assured this trailer would be fine for my car. Upon arrival, I was strongly urged by the location rep not to take this trailer, as it posed serious risk to my vehicle. We ended up getting a smaller trailer, albeit for a cost greater than the initial trailer reservation. Was very dismayed.
BENJAMIN AThey lost my driver's license
NATASHA BThe lone person working at the site was not properly trained in the process of checking out equipment. It took an exceedingly long time to complete the process.
MICHAEL MPut the key drop box where you can find it and paint it orange
ROBYN N