Customer Reviews for U-Haul Moving & Storage of North Carlisle

4033 reviews

1111 Harrisburg Pike   Carlisle, PA 17013
(Rt 11 W Of I-81)

(717) 249-8818

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(717) 249-8818

1111 Harrisburg Pike
Carlisle, PA 17013
(Rt 11 W Of I-81)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

STANLEY R. 
Rating:
5.0

Customer did not leave a comment.

Mitchell O. 
Rating:
5.0

Customer did not leave a comment.

Danquell K. 
Rating:
4.0

Customer did not leave a comment.

VENUBABU M. 
Rating:
5.0

Great employees

ANDREW G. 
Rating:
5.0

Customer did not leave a comment.

ELWOOD Y. 
Rating:
5.0

I was completely satisfied.

MARK C. 
Rating:
5.0

NEEDED TO HAUL A MOTORCYCLE. I RENTED A MOTORCYCLE TRAILER. EVERYTHING WENT PERFECT AND THE PRICE WAS GREAT. WILL DEFINITELY USE THEM AGAIN.

RANDELL K. 
Rating:
4.0

Very efficient

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Whole experience was very easy. Honestly the whole crew from start to finish was fantastic.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

KELSEY M. 
Rating:
4.0

Customer did not leave a comment.

EMILY T. 
Rating:
5.0

Friendly and accommodating staff.

Bryan W. 
Rating:
4.0

Get your facts and contracts straight. I was given 100 miles but my receipt showed I was only allowed 77 and I was charged extra money for mileage. I do not appreciate having to contact you to get this corrected.

Andrew J S. 
Rating:
5.0

Customer did not leave a comment.

Lydia L.  |  Overall Experience 
Rating:
5.0

The employees made the experience quick and easy!

SYDEL L. 
Rating:
5.0

Our local, Carlisle, PA, UHaul has once again exceeded our expectations! KUDOS! Great delivery service (and pick up after we emptied the box). Even with other rental options in the area, they are our first contact when we needed vehicle or trailer rental and now storage! Thanks for excellent service and costs!

Melissa S. 
Rating:
5.0

Fantastic service!

Carol E. 
Rating:
5.0

Quick and great to work with.

Warren G. 
Rating:
5.0

The front end of the truck had too much play in it. Towing a car was stressful enough let alone the trucks steering was wandering, which I found dangerous. If it was a different driver they definitely could have had major problems. In addition, the ratchet straps to hold the vehicle on didn't seem very maintained. But I made it, that's all I'm concerned about, but you need to check maintenance issues more often

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

OSAMA M. 
Rating:
5.0

Great, helpful, friendly service

George S. 
Rating:
5.0

Friendly staff. Fast service

Beth B. 
Rating:
5.0

Customer did not leave a comment.

Francis P. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN K. 
Rating:
5.0

Customer did not leave a comment.

Mikah M. 
Rating:
4.0

Customer did not leave a comment.

Zachary L. 
Rating:
5.0

Customer did not leave a comment.

EUGENE A. 
Rating:
5.0

Customer did not leave a comment.

DENISE T. 
Rating:
5.0

Simply outstanding service! Dave was readily available and responsive after hours; facility was easily accessible and very clean. Vehicle was top notch-26', 650 truck in great condition

Cindy D. 
Rating:
5.0

Customer did not leave a comment.

AMANDA C. 
Rating:
5.0

Very good overall experience.

Donald Y. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Christopher V. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
1.0

Manager still has not contacted me despite me waiting on hold for forever an the customer service rep telling me they could check cameras and return my call. I didn't have a phone at the time of the rental so I expected to be charged a $20 convenience fee for returning it after hours. I returned my rental late night, maybe 10-11pm? Which was early by the way. Was charged for TWO DAYS instead!!! It doubled my rate. My receipt says I didn't return it until nearly 10am the next day which is NOT true because it was sitting there the night before!!! Not fair to customers and very poor customers service for not returning my call.

Lydia P. 
Rating:
3.0

Was called twice during my less than 24 hours of having the van to see when I was returning the vehicle. The second call was made from the location almost 2 hours after I went in to drop the rental off. Very frustrating!!

Kolton S. 
Rating:
5.0

Customer did not leave a comment.

Samuel C. 
Rating:
5.0

Customer did not leave a comment.

Skyler C. 
Rating:
5.0

All was good

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

ERIC H. 
Rating:
5.0

Customer did not leave a comment.

brenda R. 
Rating:
5.0

Customer did not leave a comment.

SEAN B. 
Rating:
5.0

David went above and beyond to support our short notice move.

SEAN B. 
Rating:
4.0

Customer did not leave a comment.

BRANDON S. 
Rating:
5.0

Customer did not leave a comment.

ROGER D. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

JERRY W. 
Rating:
5.0

Customer did not leave a comment.

KEITH K. 
Rating:
3.0

individual called us at 1pm asking when we would be bringing the 26-foot U-Haul back ... I picked-it up at 4:55 on Friday and was expected to return by that time on Sunday.

Jude F. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
4.0

Customer did not leave a comment.

Olga D. 
Rating:
5.0

The General Manager was welcoming and very helpful. He ensured I understood all of the instructions.

OMAR P. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY G. 
Rating:
5.0

Very quick service to check my vehicle.

Melanie S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN A. 
Rating:
5.0

The staff there went above and beyond with my trailer needs.

WILLIAM B. 
Rating:
5.0

Dave and the rest of the team was very friendly and upfront, highly recommend this location

AMER T. 
Rating:
1.0

Movers were not even in the correct state, we were confirmed by the movers by phone and they were in Lousisana and we needed them in Booneville N.Y. very disappointed in this! We will not recommend the movers to anyone.

David L. 
Rating:
5.0

Get more truck availably wasn't but good service

MELVIN E. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
3.0

I've only been in this location and don't have any other experience to compare it to. That's why I said average. It was very clean and the people were very nice.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

David I. 
Rating:
5.0

Customer did not leave a comment.

VANCE H. 
Rating:
4.0

Customer did not leave a comment.

Gunnar H. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

Excellent support during an extremely busy period. I appreciated the attention, care, and professionalism of the staff before embarking on a long journey. Would definitely rent from this location again!

Joseph M. 
Rating:
5.0

Customer service was excellent.

Stuart J. 
Rating:
5.0

Customer did not leave a comment.

Lanna C. 
Rating:
5.0

Customer did not leave a comment.

LAUREN L. 
Rating:
5.0

Customer did not leave a comment.

ELVA M. 
Rating:
5.0

Customer did not leave a comment.

Abby H. 
Rating:
5.0

The gentleman behind the counter was helpful and courteous. Great experience. Thank you

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA B. 
Rating:
3.0

Safety chains on trailer were almost worn through, check-out in the facility took almost an hour despite my doing check in online. I don't blame the employee as he was doing his best but he should have had assistance and not been alone for the amount of customers waiting.

Jeffrey P. 
Rating:
5.0

Nice and easy experience, will use again

SEAN G. 
Rating:
5.0

Customer did not leave a comment.

HANNAH O. 
Rating:
5.0

The manager and staff are very helpful and provided excellent service.

Lacher C. 
Rating:
1.0

Someone that knows how to do their job and be professional.

LEE F. 
Rating:
5.0

Customer did not leave a comment.

CORY H. 
Rating:
3.0

Customer did not leave a comment.

carol S. 
Rating:
4.0

Passenger side mirror was tightened but didn't hold so created unnecessary stress on the driver.

EMILY H. 
Rating:
5.0

We are very satisfied!

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

edward K. 
Rating:
5.0

Great service! Please be available on the phone for emergencies.

LINDA_LOVE T. 
Rating:
4.0

Have trailers that sit high enough for bigger trucks. We had a stock f250 and we couldn't pick up the trailer because the hitch was 3” too high. I had to call my dad to pick up with his truck.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

KELLEY K. 
Rating:
5.0

Customer did not leave a comment.

Carole R. 
Rating:
4.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

These guys are on point. When I picked up my trailer I had to connect it on my own but when I arrived here, I didn't have to get out of my truck. These guys guided me where to park the trailer and spotted me while I did so. They unhooked the trailer and sent me on my way after thanking me for using uhaul. Very friendly and accommodating staff. Always helpful folks. I like visiting here and wish every u-haul store were as wonderful as this.

Tamara R. 
Rating:
5.0

Customer did not leave a comment.

PETER L. 
Rating:
5.0

I would suggest attempting to estimate a $ figure attached to the distance fee a bit more closely at the time of pickup. I was a lit'l bit nervous until the “actual” cost was tallied very accurately. Thank you so much for being able to accommodate my needs with the rental of your truck. My husband & I will be looking at buying a place within a year or two in this area and will definitely look you up again at that time. Thank you!

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
5.0

Mr Dave Burden was very kind!

LINDA_LOVE T. 
Rating:
5.0

Customer did not leave a comment.

GEORGE P. 
Rating:
5.0

Dave was very helpful!

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Gary M.  |  First Impressions 
Rating:
5.0

Jesse was amazing, very kind and helpful, I told him my husband passed away and I was a bit lost he was compassionate ! Thanks uhaul!

ruth h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mathew w.  |  Overall Experience 
Rating:
5.0

Joseph was extremely busy but very helpful. You need to get him some help.

John S.  |  First Impressions 
No reviews have been submitted for this location.

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