Customer Reviews for U-Haul Moving & Storage of North Helena

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Helena

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Richard S. on

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Jack W. on

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Thanks for providing me with a bigger truck than I requested.

Marion T. on

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Claribel Amanda L. on

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Nothing

Scott M. on

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John A. on

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Christy C. on

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Kevin S. on

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Quick friendly service. Thank you!

Caroline T. on

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Lynn G. on

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Nathan G. on

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Kathleen P. on

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Bryce P. on

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James S. on

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Ashley H. on

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Edward S. on

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Very helpful! Was a great experience - for having to go through a move.

Cari S. on

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Robert D. on

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nothing. i had a good experience.

David S. on

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Clay is always very helpful

Keenan S. on

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Kevann C. on

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Had trouble with the mobile app email ccheckin....hit email clicked on link to checkin...got error for invalid email....huh? Thankfully Ipicked up and returned when a human was able to assist me.

Timothy P. on

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Good service from friendly and helpful staff, the truck was clean and in good condition, it was to pick up and return the truck and we had no problems with the rental experience

Dean M. on

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Didn't seem to care about my concerns.

ERIKA C. on

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F. Guy Y. on

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Robert R. on

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Allan M. on

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jim K. on

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Anthony O. on

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Geziza E. on

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Very friendly and efficient Services.

Cesar S. on

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Great job Mr. Patrick from Helena Mt 1700 Store. SANZ Industrial Services appreciates your professionalism .

LARRY W. on

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I had to rent a 6 by 12 foot trailer and make three trips to Helena instead of one trip. Much more of my driving time and gas. Needed to hire movers to help and unload 3 times instead of once. National call center in Phoenix really let me down.

James S. on

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Cary Y. on

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Wilma T. on

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the customer service person really didn't go out of his way to help with anything.

Karen S. on

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James N. on

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Blake T. on

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Mark H. on

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Shelby G. on

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Dropped off after hours but great location!

Anna M. on

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Zach is excellent. His customer service is superior. I am recommending You transfer All Your customers to His location on Cedar ST in Helena MT I am thankful for His help.

Brian W. on

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Cheryl W. on

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Zack was amazing very pleasant being a one man show greeted everyone Saturday morning was very busy. Great experience!!! Cheryl Warburton

Daniel N. on

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KAREN M. on

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The truck that was reserved for us by Zack was a new truck but it was switch at the last minute for an older truck with 160000 miles. The truck was worn out for a 1000 mile trip.

Dave S. on

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Jessica B. on

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Manager was great and easy to work with. Very friendly. Best experience with uhaul I've had yet.

Brian F. on

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Great experience, the general manager was very helpful, the equipment was well maintained and I would definitely use the vehicle hauler again!

Emerson V. on

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The staff was excellent to work with! The equipment was exactly what we needed.

Art P. on

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Kim S. on

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Very helpful with information and moving supplies.

Charles W. on

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Michael H. on

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Location was okay. I? did the 24/7 pickup and instructions weren’t clear. We had some hassle picking up but were able to resolve with a call. Truck was clean, but vibrated at high speeds.

norton W. on

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Great service. Very helpful.

Alan M. on

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Susan B. on

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Have more pick up trucks available

MARLA Y. on

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No instructions were given on what the tow haul button should be used for. When vehicle was started it automatically pops on. This caused having to call road side assistance 3 times. Had to take it to a shop before it was discovered that having the button on caused all the issues we were having. Took 12 1/2 hours to get from point A to Point B when it should have only taken 3 hours. Caused us to have to rent hotel room which was an unplanned expense.

Tim B. on

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Tim B. on

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Dave J. on

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BETTY JOE S. on

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Eric L. on

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The manager was excellent and very accommodating! Thank you, Eric

jeff M. on

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CYRUS B. on

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John J. on

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Eldon K. on

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Hire more people for this location. There were four people wanting service at the same time with only person providing service.

AUDREY M. on

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The guy that runs this store is GREAT!!! This is the second time this month I rented from Uhaul. This guy is the best!! I will definitely have this location as my first choice when renting next time.

Terri M. on

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Thomas W. on

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Having to drive all the way to Helena was an awful experience, just because Bozeman didn't have a tow dolly. It took four hours out of my day and at least $25 to drive back to Bozeman. Incredibly negative.

stephanie S. on

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Zachary was so helpful, gave me an amazing deal and the service was very quick so I didn’t have to wait around. I highly recommend this location next to the post office on Cedar in Helena, Mt.

Quinn N. on

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BOB C. on

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Ensure all pricing is correct

HEIDI B. on

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Charged me for insurance that I declined. The lady in the call center was an idiot and tried to get me to go all over the place. About 100 miles to pick up a dolly. I want a refund for the insurance.

Fred P. on

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Good spot. Wasn't open on Sunday so didn't have any interaction.

Kevin S. on

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Andrea D. on

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Jennifer A. on

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Open earlier than 9 a.m. and stay open until 6 p.m.

Karyn G. on

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Have friendlier staff.

ANDREW M. on

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JAMES A. on

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Cynthia W. on

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Brandy B. on

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Barb H. on

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very plesant and prompt

DON W. on

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John M. on

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Derek F. on

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norton W. on

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Great service. Very helpful.

Jo L. on

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Tabitha J. on

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Hugh W. on

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Outstanding customer service. Very professional. Even asked how the truck ran after I brought it back.

James L. on

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Matthew D. on

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Zach (GM) was very helpful during the initial reservation agreement. I had to extend my rental three days past my expected date and he was very accommodating/understanding. I’ll be recommending this location as per my experience

neil O. on

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dennis R. on

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After hours drop off

sharon M. on

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Shawn S. on

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Eric B. on

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We had a flat tire and the roadside service website and 800 number where terrible. That said, the Uhaul store on Lyndale was amazing and a pleasure to deal with!

Delbert Y. on

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Everything was good except I booked it online it said pick it up the next day everything was on the up-and-up. Luckily I called before I left they were closed I ended up doing an hour drive one way to Helena to pick up an U-Haul it put me two hours behind schedule for everything that part I was not very impressed with. Other than that excellent service clean trailers great maintenance and everything.

DARREN W. on

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The manager of the store was great to work with. He made the process easy and because of him, I will definately use Uhaul in the future.

jeff A. on

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