Customer Reviews for U-Haul Moving & Storage of North Helena

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Helena

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lenette c. | First Impressions |
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REECE G.
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KELLY LANE S.
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Curtis O. | First Impressions |
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TERRI P.
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All was wonderful. Keep doing it the same way.

PETER FREDERICK H.
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SHAWN L.
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LARRY WAYNE C.
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nothing

Susanne Kathleen S.
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They did an outstanding job, even when I changed what I was doing midstream! I really appreciate that!

WILLIAM C.
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Outstanding customer service. Super clean facility. Well managed and great staff. Best U Haul experience I have ever had.

Robin A.
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Kathleen E. | First Impressions |
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Kathleen E. | Online Move In |
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James M.
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Mandi P.
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Guy was very friendly and helpful. Fast and efficient service.

ANDREA D.
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KEVIN K.
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Tawnia E.
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Colette M.
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KATHERINE KIM C.
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I rented furniture pads & bought blankets & wasn't given any of them. Then when I turned the truck in Missoula, they charged me $15 for the pads I was never given.

Joseph S.
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Thank you!

Jason T.
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Guy working, forgot his name, great guy

JUDITH G.
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Check in person was efficient but unfriendly. Check out took quite a bit of time due to some confusion about a large truck rental and its registration. Interior of the pick up that I rented had a bit of dog hair and dirt in the cab. Everything else went smoothly.

Jim S.
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JAMES HOWARD JR C.
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Mike T. | First Impressions |
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Clay is awesome to work with. He has provided multiple outdoor units for us on another project we are doing with no on site storage for material. Clay has been essential to helping us out and making sure U-Haul is meeting our storage needs.

Michael F. | Overall Experience |
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Charles P.
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Return service personnel wear their masks when speaking with customers.

THOMAS L.
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Grace W.
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JEREMIAH H.
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Nothing, it was perfect!

Stephen W.
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I've rented quite a few uhauls moving over the years. I did a local move and brought the equipment back from a Kalispell trip. The one I was given had a short in the cabs lights and cargo lights where they never worked. Loading at night sucked but got it done. The head lights were it safe and couldn't see anything when another vehicle went by. I also had to add two quarts of oil. 14 brand new Ford 26' and not being used. Would have been nice to have some good equipment. Fortunately I can drive and was taught by professional truck drivers. If a normal person drove this at night it's going to get wrecked and someone hurt. I mentioned the problems to the guy working that I turned it into. Just didn't seem to car and just said okay

Anthony S.
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Great customer service.

DAVID L.
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Your staff are great. Everyone is helpful and efficient.

Cynthia E. | First Impressions |
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Arrived at 8:00 pm to find that they had not opened my storage unit. Tracked down after hours person who did come and take off the lock so we could unload. Very inconvenient after 12 hours of driving Other than that satisfied

MIGUEL L.
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Jeremy B.
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Thomas S.
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Returned the truck on a Sunday, usually not busy but that Sunday was. Only one person on duty and he was great. Courteous, helpful, and friendly, personable. Great service. Wow!

Russ C. | First Impressions |
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Thank you Clay. Very helpful and good service. Russ Campbell 😀

Gregory H. | First Impressions |
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Amazing experience. Very easy

Kevin K.
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Would never recommend uhaul to anyone. I have a whole lot to say about this company, but just know that some of your people are extremely rude on the phone.

Robert E.
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Excellent in all categories!

Jim S.
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Your employee John who helped us was very customer friendly and helpful in every way. You are very fortunate to have him as your employee. He's a keeper

MARK D.
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KARI LEE C.
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CODY S.
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Terry L.
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CHARLES ALAN T.
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MICHAEL F.
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Heidi H.
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JOE N.
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Told the attendant the truck leaked rain onto our cargo. He didn't seem concerned. No offer to make it right.

JACOB N.
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Donald M.
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JOHN F.
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The truck was very valuable for what we were doing this week.

DONNA R.
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It would be nice if trucks had a better GPS and radio system

Shane P.
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Terri S.
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The staff at the Helena store was excellent. Best customer service I have had anywhere in a long time!

Joseph S.
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DONALD H.
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Just keep focused on your great service. Your people are responsive and respectful here in Helena MT.

ROBIN S.
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MARC R.
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JAMES S.
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gloria H.
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Very helpful fast and easy staff was fabulous

RICHMOND F.
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The service was excellent, but the paperwork intimidating if you do not buy insurance.

Scott B.
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Cordell R.
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DONALD W.
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Tried calling in to Uhaul. Placed in an endless ignore session. Your on line registration wasn't any better. I was looking to rent a car hauler. Finally went into the local store and got some assistance. Seems everyone on staff was new or unaware of look up a location for a car hauler. In the end I rented one. it was dirty. I wound up hauling it empty one way and loaded back as all aspects failed in locating one closer to pick up. Phone system is a joke, online not any better. Store employees were nice, just inexperienced.

DAVID L.
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Great staff.

SCOTT B.
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Bald guy is weird, but nice.

Darrel J. | Overall Experience |
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These guys are always good to deal with

Earl D.
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John W.
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This Helena Location is top notch and always helpful.

Sean T.
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James I.
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JOANNE MARIE H.
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Clyde J.
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JOHN F.
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PAUL VERNON G.
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Raye D.
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We were supposed to get a receipt by email but, it was never received. Yes, we checked our spam folder and everywhere else also, with no luck. We opted out of the printed receipt,

Thomas S.
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Can't improve on excellence!

bonnie U.
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John M.
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Timothy B.
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Mr. Edinger was very helpful in many ways.

Melanie S.
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MADDELYN B.
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MATT B.
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The Gentleman who checked out our equipment was wonderful to deal with. We live in Bozeman and try to avoid to corporate store there like the plague. We have had nothing but issues with Bozeman, but we're surprised by the store in Helena.

BRIAN S.
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Returning equipment was weird. Representative seemed confused as focused another project.

Julian J.
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J Woods was Fantastic! Thank you for your outstanding service.

Kendra K.
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Brad B.
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TAMMY O.
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Jackie E.
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Bonnie F. | First Impressions |
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Michael K.
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Richard M.
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SHERONDA V.
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Nicholas S. | First Impressions |
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Teresa D.
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Dave L.
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CORY O.
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Friendly quick service

scott M.
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Very helpful and patient. Once you get through the U-Haul system to get the reservation and figure out the system, the rest of the experience is good.

Anne W.
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Rojilio V.
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Easy fast and dependable!

James C.
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those guys are the best

David N.
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Daniel S.
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Christian H.
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Chris D.
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JON S.
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David D.
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Very helpful and polite

CHARMAINE O.
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Casey D.
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WESLEY E. | First Impressions |
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Michael F. | First Impressions |
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Cathy H. | Overall Experience |
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daniel l. | First Impressions |
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JONATHAN A. | First Impressions |
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Facility is new and already great. The staff cannot be any more helpful. This is the place to go in Helena.

tom l. | First Impressions |
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DANNY J. | First Impressions |
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Clay Edinger explained everything to in complete detail. You need more employees like him.

Barbara p. | First Impressions |
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brady m. | First Impressions |
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Marcia M. | First Impressions |
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The staff is very nice. They definitely made my move in easy and convenient. Thanks.

micheal f. | First Impressions |
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Clean place even under construction. Friendly people running the place and helpful to answer questions. A big thank you and will use the facility anytime the need arises.

No reviews have been submitted for this location.

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