Customer Reviews for U-Haul Moving & Storage of North Nashua

575 reviews

476 Amherst St   Nashua, NH 03063

(603) 821-9658

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(603) 821-9658

476 Amherst St
Nashua, NH 03063

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ralph M. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

VALERIE W. 
Rating:
5.0

Customer did not leave a comment.

andrew V. 
Rating:
5.0

Customer did not leave a comment.

Irvin H. 
Rating:
5.0

I believe her name was Diana she was incredible! Love her!

COREY S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
3.0

I booked a 10' truck and small auto trailer, but it turned out when it was time to pick up the equipment there was none around, so I was 'upgraded' to a 15' truck and larger trailer. I would prefer to just get what I originally booked, or the web reservation tool should be able to report if the equipment I want is unavailable. The truck cabin was not clean, and the hand truck/dolly I paid for came with no way to prevent it from sliding around the truck. I ended up needing to use U-Haul service during my trip because we found a tear in a tire sidewall. I don't think I ever hit anything with that tire, so it quite possibly could've been there from the beginning of my trip, which would mean it was missed by U-Haul's pre-rental inspection.

John C. 
Rating:
4.0

Customer did not leave a comment.

Melanie D. 
Rating:
5.0

Great service !!!!!!!!!

Bob H. 
Rating:
4.0

entrance to lot hard to find, maybe put a sign?

Linda L. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
3.0

App process was awful trying to figure out where the van was located and getting the key with little help from those inside

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Customer did not leave a comment.

michael C. 
Rating:
5.0

Customer did not leave a comment.

Cornell N. 
Rating:
5.0

Nothing I can think of.

Edward R. 
Rating:
3.0

Very bad wheel vibration and pulls to the right. Badly needed a wheel alignment and balance.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Jeremy F. 
Rating:
5.0

Customer did not leave a comment.

Timothy E. 
Rating:
5.0

Deb was great!

Thomas A. 
Rating:
5.0

I love this U-Haul location. The manager (Sherry?) Is super friendly and knowledgeable.

Suzanne W. 
Rating:
5.0

My experience was great and would not change a thing

Mike B. 
Rating:
5.0

The manager is great! Very friendly and helpful!

Desiree V. 
Rating:
5.0

excellent

John C. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

I love the convenience of renting a trailer here! I can pick up in 10-15 minutes and drop off in 2. For someone like me who only needs a trailer once in a while, renting is far better than owning.

James K. 
Rating:
5.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth Y. 
Rating:
5.0

Fast efficient service. I would appreciate some sort of small discount as a returning customer. You do have competitors in the area that rent high-quality equipment for less

John M. 
Rating:
5.0

Customer did not leave a comment.

Ashlee C. 
Rating:
4.0

Customer did not leave a comment.

Shelly M. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
4.0

Customer did not leave a comment.

Beverly R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Friendly, helpful, efficient service. Highly recommend.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Natividad F. 
Rating:
3.0

Customer did not leave a comment.

Sandra L. 
Rating:
5.0

Service rep at store was very friendly.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

They were very helpful, set everything up for me. Great experience

Daniel G. 
Rating:
5.0

My sales associate I worked with was excellent. Very knowledgeable and very helpful.

Rick H. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

When returning my rental the female employee was not professional no eye contact busy on her personal cell phone, didn't let me finish my sentence. Just told me " we'll email you the bill" verses the young lady that attended me last was smiling, friendly and had no issue answering my questions.

Luis I. 
Rating:
5.0

Customer did not leave a comment.

Ebenezar M. 
Rating:
5.0

Customer did not leave a comment.

Karl L. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Nothing - the van was perfect, and more importantly, the team was fantastic - helpful, accommodating and super friendly.

STEPHEN T. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
3.0

Took an extended amount of time to approve my license when I have used the service before. Have not received my completion receipt yet though I have returned the equipement.

SANGVARAK P. 
Rating:
4.0

This was not the drop off location I chose. My drop off location i selected in Nashua NH was rude and wouldn't except the truck. Forcing me to drive 12 miles out of my way to this location. He stated he's a car repair place first. He needs to be removed from your list!

Logan M. 
Rating:
4.0

Online reservations works well. Short time to pick up van at facility. Van was a new unit with 10k miles total. Clean and undamaged aside from rear bumper cover tear. “ oil change required” warning on dash was present. The van got 19mpg. Drop off was hassle free. A good experience.

William R. 
Rating:
5.0

Customer did not leave a comment.

rodrigo C. 
Rating:
4.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Truck was quite old. Ran fine and was clean but definitely needs an update

Don T. 
Rating:
5.0

I've been to this location for many needs. Fantastic service.

Cindy H. 
Rating:
4.0

The e-mails you sent were extremely confusing in what they requested to rent. Caused me a lot of time to get what was actually needed

Paul H. 
Rating:
3.0

I reserved the LOCAL trailer from this Nashua location, the day before pickup I was told there was no inventory and had to pickup in Manchester, but would still return to Nashua. That apparently made it a one way reservation and changed my pricing...so when I returned it 5 days early, there was no savings because it was changed to a one way.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Roxanne G. 
Rating:
5.0

Drop off was fast and easy. Excellent location.

Gordon M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

Diane was top notch on her customer service. Debbie & the girl in training were excellent too. Justine Bergin

Justine B. 
Rating:
4.0

Customer service was terrific. The truck we used to move from Seabrook to Nashua was adequate but old, 99,000. Got the job done.

Philip B. 
Rating:
5.0

Uhaul is always my go to!!! Glad to have one nearby!!

Joy P. 
Rating:
4.0

The sales rep that helped me rent the equipment was absolutely fantastic! She made my experience pleasant and easy. Only negative experience was during the returning & payment of truck. After paying the difference of my bill inside, I waited for my ride out front. While visibly holding the payment receipt, the gentleman who helped with the return asked rudely if I paid the rest of my bill inside. I immediately responded “yes of course “ , he then asked me again if I was sure I paid already. I said “yes” while waving my receipt. He then walked in the store and yelled to the other employees “Did she pay her bill?” they said yes!! Yet he still asked the employees “so she paid in full? Is she all set !?'” I was embarrassed and felt insulted! I even asked him what you don't believe me? I have the receipt “. I thought Financial discrimination was a crime. Or maybe it had to do with the fact that I am Hispanic woman. I felt completely offended and I will not be returning to that location.

Monique L. 
Rating:
4.0

Deb is the very best. Keep her and you'll be fine.

Ray K. 
Rating:
5.0

Nope the lady who helped was well informed, I see now why the reviews for this Uhaul were so high, will be going to this one in the future for sure.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Diane T. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
1.0

Manager was rude. Truck ramp wasn't working properly asked for a different truck because I didn't want to be accused of breaking it and paying for it in the end the manager refused and said it was fine when it wasn't so I ended up not even using the ramp because I was afraid I wouldn't be able to get it back in like I had told her and then be at fault and pay for something I didn't even break

Allison C. 
Rating:
5.0

Customer did not leave a comment.

Wagner S. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

1) Van stunk of cigarette smoke. I gagged all the way to my destination and had to keep the windows down for fresh air. 2) the right side of the back bumper was broken so I was only able to use the left side to load and unload which limited how much we could move at one time. Very disappointed to hear the GM knew about it but rented the van to me anyway. She could have given me another one. It was an inconvenience to be sure.

Lorraine L. 
Rating:
5.0

Personnel at this location were extremely helpful and pleasant to work with. This location was knowledgeable about towing equipment and went took it a step further with helping me locate and reserve a trailer from a uhaul out of state ensuring that I was made more comfortable with having to tow a trailer a long distance.

Lisa M. 
Rating:
5.0

Friendly quick service

Rainer S. 
Rating:
5.0

Everything was cleaned and people work In that office is friendly

BOAVENTURA F. 
Rating:
5.0

Probably the best experience and customer service I've ever had anywhere!

Richard S. 
Rating:
5.0

Put hanging hooks in so we can hang our good dtesses? Thanks

Virgina C. 
Rating:
5.0

Customer did not leave a comment.

KIRYLDMITRIEVICH T. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
5.0

Over all my experience was excellent. My only issue is paying $1.09 per mile - I know your operating costs are high but the mileage fee seems to be excessive.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great staff! Super friendly and helpful!!

Tricia T. 
Rating:
5.0

Customer did not leave a comment.

Fabio B. 
Rating:
5.0

Excellent customer service will definitely come back and recommend a friend and good prices

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Oliver M. 
Rating:
5.0

Customer did not leave a comment.

KIRYL T. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Great facilities, great people. Will continue to use them in the future.

TYLER H.  |  Overall Experience 
Rating:
5.0

Deb, the manager is beyond fantastic! So helpful even when when it gets really busy. I rent trucks there weekly and Deb is the reason I keep coming back.

Tedd C. 
Rating:
5.0

Everyone at this Uhaul location is completely awesome! We spent the last two weeks going in and out of the store doing truck and trailer rentals multiple times each. We are really happy we chose this team to help with our move.

James S. 
Rating:
3.0

The person renting me the truck should have explained the procedures and not just handed me the keys without giving any info on returning the truck. She didn't even want to do a walk by, and I had to ask her.

Judith M. 
Rating:
5.0

Only Uhaul for this family! Reliable, professional, friendly and courteous. Consistently a great experience. When we need to rent a truck we use Uhaul every time. Prices are reasonable and generally less than other rental agencies. Only Uhaul for us. Thank you Uhaul.

Patrick R. 
Rating:
5.0

Lou is a perfect example of customer focused employee. Great experience!!

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Colive H. 
Rating:
5.0

Service at Amberst Street Nashua is always awesome

SAMUEL H. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

HEIDI B.  |  First Impressions 
Rating:
5.0

Deb was awesome help when I needed it most

Jennifer K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli C.  |  First Impressions 
No reviews have been submitted for this location.

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