Customer Reviews for U-Haul Moving & Storage of O'Fallon

2965 reviews

2000 Hwy K   O'Fallon, MO 63366
(@ Laura Hill Rd)

(636) 980-9111

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(636) 980-9111

2000 Hwy K
O'Fallon, MO 63366
(@ Laura Hill Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Gas was not completely full

David B. 
Rating:
4.0

Customer did not leave a comment.

Nicki F. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Daniel V. 
Rating:
5.0

Customer did not leave a comment.

Barry B.  |  Overall Experience 
Rating:
5.0

Pulled trailer to Florida had light issues all the way down u haul put hitch and wiring harness on brought back week later and they said it was the trailer not vehicle maybe check trailers out better before renting again after 9 blown fuses made it back from Florida

Colin S. 
Rating:
5.0

Having checked in online made the experience quick and painless, excellent customer service both at pick up and drop off.

James L. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Ed and staff very nice

Janet A. 
Rating:
5.0

na

Jeanette D. 
Rating:
5.0

Customer did not leave a comment.

Wanda S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Ted D. 
Rating:
2.0

Don't put a dolly and moving blankets in the truck unless I request a dolly and moving blankets. Taking up extra space in the truck and making me pay if I need to move them is super sleazy.

Tyler T. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Carrie H. 
Rating:
5.0

Customer did not leave a comment.

Deanna C. 
Rating:
2.0

Truck was sandwich between two others. Near impossible to get in. Had to then move mirrors on other trucks to back my rental out.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Allan D. 
Rating:
5.0

Customer did not leave a comment.

Luke S. 
Rating:
5.0

Great customer service!

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Vincent J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

All Good! Fast and easy!

David L. 
Rating:
5.0

Tom was a great help in getting us setup with our truck rental! Thank you!

Jimmy H. 
Rating:
1.0

No one called to confirm my drop off. HORRIBLE customer care.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

Blake S. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Nicholas R. 
Rating:
4.0

Customer did not leave a comment.

Paul O. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
4.0

Truck was not clean, very long time to check vehicle in

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Deshonta S. 
Rating:
4.0

Staff very friendly, but parking lot is very tight. The trailer I rented they had to change out the head of the hitch b4 I could leave which took additional 30 minutes and I had to sweep out the floor of the trailer b4 use.

Craig B. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Edward was phenomenal. I had to return from an online order. He stayed with me until it was correct. I will never order online again.

Troy G. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Dan K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty N.  |  Overall Experience 
Rating:
5.0

Favorite part is how easy it is to schedule, pick up and drop off. Mobile check in/check out is kinda cool. The lady who checked me in was super friendly!

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

Brandon B.  |  First Impressions 
Rating:
5.0

Nice and clean well lit place. The flatbed carts and mattress cart was super convenient. Could not have asked for a more convenient move in! Friendly and helpful staff to boot!

JAMES B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Genevieve G. 
Rating:
5.0

Very convenient. The dock access to the storage area made unloading easy and quick. A variety of carts were available to use. When we determined we’d need a larger storage area, the staff was more than helpful getting us set up. Very positive experience!

JAMES B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Quick and easy return.

DANIEL H. 
Rating:
5.0

Everything was great. The employees were very friendly and helpful. Thank you

James L. 
Rating:
5.0

Customer did not leave a comment.

Philip V. 
Rating:
5.0

Truck air conditioner didn't work. Blowing hot air on a move day with temperatures warm. Not a good situation.

Russell T. 
Rating:
5.0

Customer did not leave a comment.

BERNARD P. 
Rating:
4.0

Customer did not leave a comment.

Patricia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tabitha R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

I have been a customer here for years! They are excellent!

Tracy S. 
Rating:
4.0

Customer did not leave a comment.

daniel L. 
Rating:
5.0

Nothing. The service was excellent. Prices were excellent also.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

jeremy M. 
Rating:
3.0

This truck was not in great shape at all. This location was virtually impossible to get in and out of. Original location of rental agreement did not have the truck I reserved. This set back plus the extra distance I had to drive plus the condition of the truck itself made for a disappointing experience. On a positive note, the staff at this location is very friendly

Linda H. 
Rating:
5.0

Customer did not leave a comment.

Zachary V.  |  Online Move In 
Rating:
5.0

Keep doing what you guys are doing.

Bryan E. 
Rating:
5.0

Customer did not leave a comment.

Zachary V. 
Rating:
5.0

Customer did not leave a comment.

John R.  |  Overall Experience 
Rating:
2.0

transmission was going out and they knew we were taking the truck 800+ miles. of course if broke down halfway in the middle of nowhere.

Paige P. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

Customer did not leave a comment.

KURT L. 
Rating:
5.0

Customer did not leave a comment.

Jamie B. 
Rating:
4.0

Customer did not leave a comment.

Stephen Q. 
Rating:
5.0

Great experience!

KERRY T. 
Rating:
5.0

Customer did not leave a comment.

Aaron F. 
Rating:
5.0

Rented from here before. Always great service.

Theodore S. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

The gauge changes every 4 seconds and it's not counting the miles accurate

Felicia H. 
Rating:
5.0

Customer did not leave a comment.

Francis C. 
Rating:
4.0

Customer did not leave a comment.

Worsester C. 
Rating:
5.0

Customer did not leave a comment.

mark r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristoffer W. 
Rating:
5.0

The two team members that helping me were great. I was working on a backyard job and needed a pickup truck. Thanks to U-Haul, I was able to get my job done on time.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Anna T. 
Rating:
5.0

The drop was very easy, the gentlemen did his job but not overly friendly. I didn't know what to expect and asked him if he needed my paper from the pick up, he said “no, just the key”. Then I asked if he needed anything else from me, he just said “no”. That was it. It was a simple process, but after the pickup location experience, I guess I expected a more welcoming or friendly person.

Rita S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Ryan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connor D. 
Rating:
5.0

What an easy return at this location. The attendant was very pleasant, and I didn't even have to get out of my vehicle to unload. Five Stars

David M. 
Rating:
4.0

Why was there a cleaning fee for the rental?

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
4.0

Everything was great, except for the prep man...I was told after paying, that it would just be a few minutes for the truck to be ready. After 10 minutes waiting by my car, I asked a guy if the truck in front of me the whole time, was a 16 foot like the truck I was getting. He then says that IS your truck...THANKS for the heads up!!

Alex B. 
Rating:
5.0

Drop off service was good! No issues.

ROBERT M. 
Rating:
3.0

Clean but wasn't running like it should

William R. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Steve M.  |  Overall Experience 
Rating:
5.0

Outstanding in helping me with what I needed. The associate that helped me was very polite, professional and outstanding in all customer service areas. Thank You.

Richard C. 
Rating:
3.0

Customer did not leave a comment.

Martin J. 
Rating:
5.0

Customer did not leave a comment.

Matthew N. 
Rating:
5.0

Customer did not leave a comment.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
5.0

From pickup to return, everyone was very nice, accommodating, and helpful.

Tonda L. 
Rating:
5.0

Everything worked out well! Good people there!!

CHRISTIAN S. 
Rating:
5.0

Customer did not leave a comment.

LEANA W. 
Rating:
5.0

Customer did not leave a comment.

Autumn S. 
Rating:
5.0

Even with the computer system down, staff was friendly & I was able to move in.

Marcia D.  |  First Impressions 
Rating:
5.0

Great facility and staff.

TOM B.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful & pleasant!! Thank you

Terri N.  |  Overall Experience 
Rating:
5.0

Your customer service rep was very helpful and he answered all of question

Steve M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KARL G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellie C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Melissa T.  |  First Impressions 
Rating:
5.0

Quick and easy to set up, and the turn in process the same! Will use again if the need arises.

Ed E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lindsey G.  |  First Impressions 
Rating:
5.0

Loved everything about this store

Tina H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justina H.  |  Online Move In 
Rating:
5.0

Quick and easy set up and check in. Answered my questions and very helpful in general.

Ed E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

greg p.  |  First Impressions 
Rating:
1.0

When I tried to do everything online they charged my card 7 times most of the time I can’t even access my account online you guys advertise one month free storage with a rental truck and a free lock but the storage unit was out .

LINDA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN R.  |  First Impressions 
Rating:
5.0

Service and facilities at this location are outstanding. Would highly recommend it to others.

Michael P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick V.  |  Online Move In 
Rating:
5.0

Very friendly & professional staff.

JIM S.  |  Overall Experience 
Rating:
1.0

My unit was broken into and several thousands of dollars of electronics were stolen and I have STILL not heard back from the adjuster from UHaul. HORRIBLE experience

Mark S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT C.  |  Overall Experience 
Rating:
5.0

The staff at this facility was so nice! Great experience.

LINDA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna B.  |  Overall Experience 
Rating:
5.0

Excellent service!! Love the workers!!! Joe is amazing!!!!

Rebecka p.  |  Overall Experience 
Rating:
5.0

This facility was great!! The only thing I did not like is moving. Com(on u-hauls web page) could care less who they advertise for!! And to call a corporate number for uhaul is a joke. All you get is all these unsolicited advertisements, if I wanted a medical alert bracelet or car insurance I would call those companies.

Vicky M.  |  Overall Experience 
Rating:
5.0

We rented 2 10 x 10 units in the climate-controlled area for approximately 10 months. The U-Haul Storage Facility was clean, dry, and pest-/varmint-free! The staff was always helpful and kind. Good experience.

Bob M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACKIE N.  |  Overall Experience 
Rating:
1.0

The elevator is always out of commission and Hallway lights were not on

Sandra L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia J.  |  Overall Experience 
Rating:
5.0

The units are kept clean along with the restroom. I sometimes wished there was a light in the units themselves but the alleyways were all very well lighted. The office personnel were always very courteous and accommodating. I would recommend this place to anyone who ask.

STEVEN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chartrice L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa G.  |  First Impressions 
Rating:
5.0

Mathew was beyond helpful and made the transaction easy and smooth especially with my 8 year old running around the store distracting me.

Heidi H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASIESHA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nyssa B.  |  First Impressions 
Rating:
5.0

Great customer experience Thank you

aimee t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara b.  |  Overall Experience 
Rating:
5.0

I got all the stuff out of my storage unit and forgot to call before they charged me for another month, and they did end up charging me for another month, but they called me next day to confirm i moved everything out and said they were reversing the payment. I didn't even have to ask, and because of that i will always use u-haul for being diligent. Finding businesses like still operate diligently is a little harder to find these days. Please don't lose this quality!

brittany m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeff K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kay B.  |  Overall Experience 
Rating:
5.0

Customer service was excellent! The staff was super friendly and very helpful! I've never used a storage facility before so all my questions were answered! Matt Kaminski went above and beyond to make sure I was taken care of and even came out to check on me a few times since it was just me unloading and moving things into my storage unit. The carts used to move things were definitely helpful since I had handful of heavy boxes. Thank you for making my first experience the greatest and making me feel welcomed.

ANNA MAE H.  |  First Impressions 
Rating:
5.0

The O’Fallon, Mo. Staff were very efficient and pleasant to work with.

sharon b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOU H.  |  Overall Experience 
Rating:
5.0

Very friendly staff in a very clean facility.

STEVEN G.  |  First Impressions 
Rating:
5.0

Detail to cleaning was evident especially during this unprecedented time. Staff was friendly and always helpful.

Paula H.  |  Overall Experience 
Rating:
5.0

Very clean, and very well managed d by Mr. Andrew Slade. He's assembled a fine team of responsive staff. I've used the storage unit for nearly 4 years. My things were in the same condition as when I first stored them. No bugs or wet/ damaged papers or clothes. This is an exceptional, well-maintained storage and moving center!

JEFFERY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett R.  |  Overall Experience 
Rating:
5.0

Very helpful and all my storage items were well kept and clean on pick up

Alice R.  |  Overall Experience 
Rating:
3.0

You need more people in the store helping check people in.. and the gentleman who helped myself plus the guy ahead of me was either not sure of what he was doing or just not great with remembering why people said. He was very nice but it literally took me 45 minutes to upgrade my storage unit to a bigger unit. He seemed extremely confused.

Kenneth Z.  |  First Impressions 
Rating:
5.0

Great Service!!!

TERRY s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vijay S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rhishi N.  |  First Impressions 
Rating:
5.0

Everyone was wonderful. Will definitely use again and will recommend uhaul to anyone needing rentals or storage, first class all the way!!

SAUNDRA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary N.  |  Overall Experience 
Rating:
4.0

I set up my bank to mail checks 1 week before the billing due date. My bank sent the checks but only 1 out of 4 were received. I had to switch to a credit card which was more problematic for me.

Lesley D.Bissett L.  |  Overall Experience 
Rating:
4.0

My only complaint is that U-Haul does not prorate. I moved out of my unit 1 week after the rent was due (on the 1st) and was not able to get any money back for the remaining part of the month.

Maribel R.  |  Overall Experience 
Rating:
5.0

Matt Kurt and Marcus were wonderful!

Abby K.  |  First Impressions 
Rating:
5.0

Wonderful helpful staff. Clean facility

Barbara M.  |  Overall Experience 
Rating:
5.0

Great staff always willing to help. Creative

craig h.  |  First Impressions 
Rating:
5.0

Staff is always friendly and willing to help

craig h.  |  Overall Experience 
Rating:
5.0

Very friendly staff on all levels. The facility was clean at all times especially the restroom. If there was ever a problem, the staff took care of the issue by the next time we were there.

STEVEN G.  |  Overall Experience 
Rating:
1.0

If you want to know how terrible it was please feel free to call me . It was so bad I will never use that location again. The staff was rude and uncooperative. I had reservations 636-579-9887!

Donna B.  |  First Impressions 
Rating:
5.0

Knowledgeable and friendly employees; clean unit; very pleased

Bob M.  |  First Impressions 
Rating:
4.0

Never visited another company, just got this one.

RACHEL B.  |  Overall Experience 
Rating:
5.0

Clean. Great location. Friendly staff. Easy access to units.

MICHELE D.  |  Overall Experience 
Rating:
4.0

Thank you U-Haul staff.

DEANNA L.  |  Overall Experience 
Rating:
5.0

Very nice storage unit. Staff was friendly, space will well maintained and secure. Highly recommend.

Pamela G.  |  Overall Experience 
Rating:
5.0

The staff at this location are always extremely helpful. I would recommend this location for all of your moving needs.

Robert L.  |  Overall Experience 
Rating:
4.0

Good service

Barbara M.  |  First Impressions 
Rating:
5.0

Great experience

alexandria a.  |  Overall Experience 
Rating:
5.0

Never had a problem!!! Excellent service for 5 years !!!

LISA M.  |  Overall Experience 
Rating:
5.0

Very helpful!

Betty N.  |  First Impressions 
Rating:
5.0

Good service

byron w.  |  First Impressions 
Rating:
5.0

Nice facility with helpful employees.

SHELIA A.  |  Overall Experience 
Rating:
5.0

Next time i need help i'll be back, Thank You

DEREK R.  |  Overall Experience 
Rating:
5.0

We had a great experience here. Everyone was helpful when needed.

geoffery f.  |  Overall Experience 
Rating:
5.0

Great facility and customer service! Matthew is always there with a smile and a solution!

RYAN U.  |  Overall Experience 
Rating:
4.0

The staff and owner where always there to lend a helping hand.

rhonda h.  |  Overall Experience 
Rating:
5.0

Over the past 4 months I have rented a vehicle twice, started storage service and ended it. At every turn your staff have been professional, helpful, and anticipated and met my needs.

Jennie J.  |  Overall Experience 
Rating:
5.0

Great customer service, easy to use system

shaun r.  |  First Impressions 
Rating:
5.0

Very pleased with service and highly recommend U-Haul.

CYNTHIA P.  |  Overall Experience 
Rating:
5.0

Myles was the person that helped me and i will say that he made the transaction painless and hassle free he was knowledgeable all my questions were answered and looking forward to moving my items in.

Paul M.  |  First Impressions 
Rating:
5.0

Had a great experience and would definitely use this facility again.

LUCINDA B.  |  Overall Experience 
Rating:
5.0

Great service

Trace C.  |  First Impressions 
Rating:
5.0

I've been coming here for years to get propane. We are getting ready to move and decided to rent a storage unit to hold somewhere extra items. The staff was super friendly and went above and beyond.

brain b.  |  First Impressions 
Rating:
3.0

Over priced I found many others priced at a lower cost. Would not send me my bills until after paid when I asked for a bill for each month.

Thomas P.  |  Overall Experience 
Rating:
1.0

Thee two guys that helped me were great

jewell k.  |  First Impressions 
Rating:
5.0

This is the second time now that I have put my trust in this location with my personal belongings and the staff here are extremely professional and courteous

JIM S.  |  First Impressions 
Rating:
5.0

This location was always neat and clean The staff was always friendly and ready to assist with questions or getting purchases out to the car.

HERSHEL J.  |  Overall Experience 
Rating:
5.0

Very helpful rental space nice and clean

patricia v.  |  First Impressions 
Rating:
5.0

Excellent customer service. Quick and efficient transaction.

Jason W.  |  First Impressions 
Rating:
5.0

Your staff is friendly & awesome!

catherine s.  |  Overall Experience 
Rating:
5.0

Fast and friendly service and helpful

Steven B.  |  First Impressions 
Rating:
5.0

Staff was helpful. Clean facilities

brittney b.  |  Overall Experience 
Rating:
5.0

Second time using them and the guys are great! Life saver, Thank You.

DEREK R.  |  First Impressions 
Rating:
4.0

I was very pleased with everything. I liked the recycle area...excellent idea.

Bonnie W.  |  Overall Experience 
Rating:
5.0

Easy to check in. The guys were helpful & considerate.

Ellen B.  |  First Impressions 
Rating:
5.0

Thanks for your help!

Michael S.  |  First Impressions 
Rating:
4.0

We loved everything accept having to pay extra 10.00 per month to use the facilities after hours. Most places have 24 hours with no extra charge .

Tracie E.  |  Overall Experience 
Rating:
2.0

I have over a dozen different days where I could not pull ahead of the dock to use it because the biggest and unrented uhaul trucks are typically parked in the way, in the NO PARKING ZONE. Got pics

Chris C.  |  Overall Experience 
Rating:
4.0

My stay was good. It meet my expectations.

JIM K.  |  Overall Experience 
Rating:
5.0

Very good

ODELL S.  |  Overall Experience 
Rating:
5.0

It was great and staff was really helpful.

ratnesh p.  |  First Impressions 
Rating:
4.0

I called numerous times to change my name and mailing address, but the staff never completed it correctly. Also, when I cleaned out the storage unit, the staff were not very friendly or helpful.

Amy A.  |  Overall Experience 
Rating:
5.0

My mom passed away and we moved her up to O’Fallon and put her things in storage. We ended up using UHaul trucks 3 times during this whole situation O’Fallon U-haul experience was excellent!

Darra E.  |  Overall Experience 
Rating:
4.0

I felt my items were secure and was pleased with my experience

tammy c.  |  Overall Experience 
Rating:
5.0

Y'all provided a much needed timely service,,,glad you were there,,I appreciate it & thank you, sincerely 😀😀😀😉

Joe S.  |  Overall Experience 
Rating:
4.0

The service was great.

Patricia T.  |  Overall Experience 
Rating:
1.0

The person who walked us to our unit was condescending and rude.

Jeremy C.  |  Reservation 
No reviews have been submitted for this location.

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