Customer Reviews for U-Haul Moving & Storage of Oxford
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Oxford
Brian B. on
Nice cargo van with good gas mileage. Although it was more expensive than renting from enterprise who give free mileage as well
John B. on
I believe everything has already been done everything look good customer service is awesome the people at the front desk is very respectful and they will try to help you any way they can so if I had to write y'all went to a Honda I give you all a 99 half excellent service I pray that the Lord will continue to widen y'all territory so y'all can have some more stores opening y'all deserve it God bless
CRYSTAL T. on
Even though they are a little distance it was worth the trip.
Crystal T. on
Better parking space for customers and for place to return the trucks other than that everything is great.
Steven M. on
Keep up the good work
Tia M. on
No issues with dropping off the truck.
Joe S. on
Great place to rent trailers, trucks or whatever you might need to get the moving job done. Great staff. Very helpful with the whole process.
Charles W. on
Staff is prompt and courteous.
don m. on
I received prompt, friendly service in a clean and orderly location. Every detail of my truck rental was explained to me and all questions I had was answered to my satisfaction. Upon my return, and my business was concluded as explained, I said to the Owner, operator that I know where to go on my next truck rental.
Steven B. on
It was a very smooth transaction. The manager was very nice and professional. I will use them again.
ROBIN F. on
Will use again in the future! Great service
Kayla D. on
The pick-up process was confusing and very time-consuming. The associate was thankfully very friendly and helpful.
Jeffery L. on
Do not upgrade the computer system during work hours. We were delayed due to the locations computer system getting upgrades.
michael s. on
Nothing it was great ??
Saretha B. on
My husband was with me when I went in but she never told me he had to be on the account for him to be able to even add another storage unit to the account. I left the gate key on the counter when I left and I didn’t even receive a courtesy call to tell me I left it. It wouldn’t have been hard to figure out who it belonged to since I was the first one in that day. I also had to upload my own drivers license photo to my account using my phone, what if I didn’t have a phone could I not rent a unit or a truck and I thought a hundred dollars a month is a bit pricey.
Joseph G. on
Everything went smoothly! Thanks
Robert W. on
Professional service!
DEVON B. on
Great U-Haul Facility
Joanna K. on
The only complaint I have is that a mouse/rat got into a couple of my boxes. Other than that, everything was fine.
Michael D. on
Scott and his wife are awesome! I wouldn’t use anybody else for moving or storage.
Alyson W. on
This location is consistently the best UHaul location around. We pass other UHaul locations to use Hamric Dr because of their top notch customer service, clean and well maintained trucks.
Sherria R. on
nothing really. everything was good
tiffany w. on
Upon checking out of my building, the employee that helped me was awesome!!! She was extremely friendly and practiced excellent customer service skills!!! Kudos to her!!
Jonathan F. on
The computer system was very problematic. We ordered online but had to sit and wait for the very nice and helpful worker to retype all of the order in again. More equipment space would be nice, the location was very tight turning and parking, but otherwise great.
Alyson W. on
We drive past two other Uhaul dealers to get to the Hamric Dr location, which is 18 miles from our home, because this location has consistently been excellent in customer service. The equipment is well maintained, is always in stock and ready for us upon arrival. If this is not a model store, it should be. Good job Hamric Dr associates.
lisa p. on
The best service and equipment I have ever had!
Charles W. on
Fast, friendly, efficient service! Equipment was clean and well maintained!
Kenneth S. on
Train your employees!!!
tamela a. on
Prompt courteous service, comparable pricing.
Stephen F. on
Very professional and very helpful.
Rachel G. on
Scott went above and beyond to help me! I do not know what I would have done without him! Thank you so much!
Nick M. on
In and out real quick.. Pleasure doing business...
Marie C. on
This location didn't have the equipment that we had reserved and was confirmed by this location. There was a mess up on drop off location due to the associate not getting the correct drop off location noted on the contract. It was nothing short of a nightmare.
PAUL H. on
They only had 1 employee working and I had a reservation and took me an hour to get a trailer rented. Theresa was working hard but there was 6 customers and 2 ahead of me . No place to pull in because the entrance gate is locked .Have to wait on employee to open gate. Narrow drive way in one one vehicle can pass. Bringing trailer back had same issue but I was first in line and bring back trailer was faster. Theresa worked both times I was there . She did nothing wrong she was busting her tail. They have a husband and wife team there. One of them should if been there at least till help her check in all these people. Well I hope she is getting paid more than $10 an hour
Adam P. on
Space is really tight.
joshua b. on
There should be more than one person working and the employee should be more knowledgeable!
robert C. on
Great CS! Property and equipment look GREAT! Highly recommended!!!!!
Stanley M. on
Good rental location. Easy in and out
NANCY J. on
Not willing to work with us when his equipment failed to have proper lights.
Michael S. on
Scott and Francesca were very helpful and kind. Excellent customer service.
Amber A. on
Horrible parking and not a lot of road space. This is the only reason I would never recommend this place for storage.
Tina N. on
Young lady was very helpful and professional. She moved at a fast pace even when I seemed to not know what I was doing. It was easy and simple to get, find and use my unit.
LINDA G. on
Thank you very helpful. Great job
Kandrika B. on
Kaydee was amazing!!!
amy R. on
Would definitely recommend this location!!
Cindy C. on
None
vickie p. on
They were more than happy to call to tell me I was late but no warning that it was due. Gotta get that money.
Victoria q. on
I loved the storage place and staff. It was just too far of a drive for me each time I needed to get into it.
Lisa L. on
Thank you for everything that you done for me and making sure my belongings were safe
Geraldine T. on
Although the facility is well-maintenace & clean, I experienced no leniency if payment was late. I was never 30 days late and experienced two $15 late fees + a $50 lien fee.
Kameshia S. on
Wonderful management, I was very thankful not to pay for double storage he found me a large one! Thank you for everything
deb h. on
Service was quick & very friendly. Thanks
ANTHONY K. on
We were told the late fee wouldn't be applied until it was 10 days late and yet at just 3 days late the late fee was applied
GREGORY C. on
Unprofessional never use the Oxford again
CRYSTAL R. on
Always a clean facility. The staff goes out of their way to try to accommodate your needs.
Debra P. on
An overall good expirience
tammy h. on
You
Deb E. on
Good people
ERICA T. on
The staff have a smart mouth!!
amy R. on
Our unit is very easy to get to and we like the fact that it is not hot inside. The climate control used is great! Scott, the General Manager, was extremely nice and very helpful!
JAMES M. on
none
Kevin S. on
I never had a any issues with access, cleanliness, or security. Staff was extremely helpful and knowledgable.
pam l. on
Overall the staff was great. I left my key at home (GA) spoke to the manager, he was very dry. I went to Lowe’s to buy a bolt cutter and was told that lock could not be cut. He could have told me that
Tashae F. on
Paid $10 extra for 24 hour access that didn’t work