Randa and manager Theresa were very helpful in assisting me with my storage unit offers, along with being very professional. They were very kind, caring and empathetic to my move. Moving can be stressful but they made it a positive experience. I would recommend the Oxford U-Haul location because they treat you like family and go above and beyond!
VICKI DCustomer Reviews for U-Haul Moving & Storage of Oxford
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, the team members at this location were extremely helpful and truly made my customer experience simple and enjoyable. I normally do not complete these surveys, but wanted to tell you that I was really treated well and will be back in the future for any moving needs.
GRIFFIN HParking could be bigger, but great service in and out at pick up and return.
TORRIE LThe guy that helped me was patient and very understanding really cool guy
NAKEMA BNo parking for customers at the office. Space is cramped or non existent.
MARY WAwesome customer service
WADE MThe gentleman was very accommodating, and efficient
LaGreta M | Overall ExperienceTheresa was very professional and helpful. Thank you very much for making our move stress free.
RANDY C | Overall ExperienceTeresa and her staff were over the top .. EXCEPTIONAL AND ABOVE EXCELLENT!!!
TODD B | Overall ExperienceI was very impressed with the Courtsey of the employees. They made the transition go smoothly.
RONNIE JThe truck skipped on and off had to pay neighbors to come and haul my stuff i didnt want to risk being broke down with my whole home in it. Felt like it has water in tank or bad gas run good for a few minutes then skip for several mile then good then skipped alot
JEWEL MExcellent customer service
RANDY CRandi was amazing and very helpful and knowledgeable. She made our experience wonderful. Thank you so much 😊
RANDY C | First ImpressionsExcellent experience. The manager at this location was very friendly and knowledgeable. Will definitely be back next time we have U-Haul needs.
Sara GGreat service!!
KEENAN WThe "boss lady," Theresa was extremely helpful and worked with my situation quickly. With a last minute notice, she made it happen with no problems.
Cynthia H | First ImpressionsAlways fast, clean and efficient at getting my truck ready. I use Uhaul four times a year and I’ll won’t go anywhere else.
BECKI JThe truck was an older model truck the heavy set guy I guess he’s the manager was very rude also, I got home to pack my dolley that I paid for was not in the truck and when I called back they couldn’t find my reservation for it he kept saying it wasn’t there that’s not it!!! I use to love renting from them the older workers was nicer I’m not sure if they still are there, but he needs better customer service skills.
Andrea PThe property manager was professional & thorough. I appreciated how she immediately informed me the non-acceptable forms of payments to avoid waste of time.
GERALDINE TThe trailer that I rented was horrible. It was smoking and hard to put the vehicle in any gear. The trailer need to be salvaged!!!!
CECIL BThe staff was great with making the reservation, & check out & return of vehicle. We were there on a Saturday & likely a busy day. There is very little space for parking, & the entrance was congested for vehicles getting in & out.
DONALD PMrs.Teresa and her staff are amazing and if I ever need storage again, I would definitely you her
Deshena C | Overall ExperienceGood
Todd BShort entrance. We had to wait out on the side of a busy road to be let in. The worker was not in the building. Another customer said he was out back vaping.
JOSEPH MSuper friendly staff. Gets you in and out . Great customer service.. 12 out of 10
JEWEL MEverything was excellent
ANNITTA LTheresa (manager of this facility) has been excellent through my years of interaction with U-Haul.
RUSSELL S | Overall ExperienceI had my storage unit for over 10 years and paid on time every single month. I broke my foot and was out of work making me late paying the storage unit one time by 5 days and the facility threatened to cut the lock and sell items at auction. My storage rent also increased by over $50 in the last year for absolutely no reason. These two occurrences prompted me to remove and clean out unit immediately.
STACY A | Overall ExperienceAlways quality people & service!
CHRISTIAN NCustomer service was outstanding .
ROBERT LI would have Continued to Rent with U Haul but was Constantly hit with rate increases every few Months that became too unsustainable.
Corey B | Overall Experiencestaff went above and beyond. if every needed would go here again
TONY H | Overall ExperienceThank you
IONEL PNothing. Great service
LADALE GYou can start by having the equipment at the locations you say you have it. You can not try to charge bogus cleaning fees when the truck was dirty before the customer got it.
PAUL VThe lady serving me was very helpful, informative, and friendly! Good customer service is definitely important, but it goes both ways. Being respectful and understanding as a customer to the employees working for you helps them in helping you. I felt they did everything they could to get me the vehicle I needed, and I am grateful for both their professionalism and friendliness!
Jason RTheresa was absolutely amazing! I have already recommended this location to family & friends because of her.
ROXZAN R | Overall ExperienceGood overall experience.
Donald YThe reservation required you to have a credit card on file so it could charge you when you picked up your truck. When I got to the store to pick it up after reserving it, it wouldn’t let me use my credit card because it’s through Chime. Nowhere on the website does it say, chime isn’t an acceptable card. I was told I could pay in cash but it would be $100 more to do it that way. It was completely unnecessary when I chose to do it all digital and then had to go inside the store, pick the key up and pay with ANOTHER card. Also the lady told me it had to be a credit card but when I called corporate they said credit or debit is fine.
JESSICA KThe lady in the office went above & beyond! Very nice
denise r | First ImpressionsReserved a pickup truck online..when I got there there was no pickup truck..they substituted a truck I could not even use..NO SATISFACTION WHEN I COMPLAINED..
Dennis SCompletely happy with the whole event, Thank you !!
GARY TGreat Deals
DENNIS GPositive
Leonard MPaying for the rental turned in to a complete headache. As I am writing this it has been over the 3-5 day limit to be charged. Presently the card I put on file was charged several times and that was over the contract amount but thankfully they were cleared up on my first call about the charges. However, the card I used to make the purchase was initially charged $21 and then when the situation with the other card cleared up (after getting a call from the location and being told it was being handled) I was overcharged over $80. Upon my third call with Uhaul I am praying the situation gets resolved. The good thing is everyone was kind and friendly. As a first time customer though, I was not happy with the financial part of the rental and will not recommend or rent from Uhaul again.
justin pThere nothing that I can think of to change.
RODNEY GVery easy, efficient, and hassle free pickup.
William JA little more room to get off of the busy highway would be nice. Just room for two big trucks, because that’s what was there with three cars.
GEORGE EMrs.Teresa was wonderful and very patient. I would recommend anyone to U- Haul of Oxford,Al.
ANGELINA T | Overall ExperienceOutstanding service!!!!
WILLIAM CVery friendly and professional agent.
TIMOTHY LThank you for your excellent service much appreciated
RAY SMs. Shonbarger provided exceptional service…
ANTHONY RI have used Uhaul in the past very pleased.
Christine B | First ImpressionsI moved out late in the evening after office hours and forgot to call the office to let them know. They called me the next business day after seeing my unit empty to verify I had moved out and closed out my account. They could have easily just continued to charge me, so I appreciate them for being honest. Everything was easy and convenient. Would definitely use them again for my storage.
tonia k | Overall ExperienceAppreciate Mr. KEITH and Ms Teresa for all their help, they were very kind and professional with my experience at your U-Haul facility. Thank U, Ms Sue Dark
sue d | Overall ExperienceThe management and staff were very helpful and kind. I moved out of state to Alabama and they made my move a lot more pleasant. Thank you for the wonderful customer service.
Jeremy H | Overall ExperienceTheresa was so very helpful. When making my reservation I didn't I realize I chose a unit in the climate control. She was so patient and accommodating when I needed to switch units. Thank you for the great customer service.
Jeremy H | Online Move InClean and well-maintained location with great staff
Jack V | Overall ExperienceGreat service
Deleshia J | Overall ExperienceMrs. Theresa is an awesome lady and a pleasure to do business with.
Deshena C | First ImpressionsTheresa is as wonderful as anyone can be!
Michelle H | First ImpressionsTheresa, the owner, is amazing. She genuinely cares about her clients.
Jason W | First ImpressionsThe facility,especially Ms Theresa, was super in every respect. My storage items were maintained safely and were retrieved by me in mint condition!! I am extremely satisfied with this facility in Oxford, Alabama! Annie Little
Annie L | Overall ExperienceJust wanted to say thank you for helping fix the problem I had for the location was supposed to have dropped off and actually got it moved to the location that was appropriate and maintained well because my original drop off at first had a lock gate wrong phone number and it was pretty stressful at first but everyone fixed the problem thank yall
BRUCE S | First ImpressionsThe Lady That was in there was Super Nice Very Knowledgeable. I would definitely recommend this Facility to anyone!!!
nequita c | First ImpressionsEveryone at that facility are wonderful, friendly, kind, and courteous. They are extremely knowledgeable about U-Haul's services and try very hard to give their customers the best of that service. Great group of people!
Robin G | Overall ExperienceReally loved the energy of the people that helped me!!
misty m | Overall ExperienceVery nice employees and really helpful.
misty m | First ImpressionsThe team is always doing a great job at this storage facility! Really helpful!
kenneth v | Overall ExperienceGREAT Personnel ! HORRIBLE COMPUTER SYSTEM It continuously locked up, or quit. They would have to access stuff some other way. Constantly apologizing for the delays and the restarts. I will give your competitors a try next time! This is the third uhaul location i have done business with. The Same Issue each place. Great people, great equipment, great locations, great units, Horrific corporate support/ computer system
tom m | Overall ExperienceEverything it's ok, but the price is too high or going up,..!
Werner V | Overall ExperienceI moved to Talladega from Chicago, experiencing all of the unexpected surprises of moving. The non-Uhaul storage facility I had prepaid and prescheduled in Talladega was NOT accessible and I found myself stuck. I found this UHaul facility in Oxford and they were extremely accommodating, helpful, and kind. The storage space itself was clean, convenient and readily accessible; They even included the lock with key. Grateful for such a professional group of kind faces. Thank you, Helena Coello
Maria C | First ImpressionsI love the entire staff at Hamric dr
TAQUISHA G | Overall ExperienceI was in the storage facility approximately 4 years and had 2 price increases. My property was safe and secure.
Wendall S | Overall ExperienceThank you!
Crystal B | Overall ExperienceTheresa and Terri are the best! Very professional and courteous! Great experience.
Shirl B | First ImpressionsTheresa and Terri went over and beyond to assist with my equipment rental and storage spaces. I will use this facility for all my future storage and moving needs.
Shirl B | Overall ExperienceBest storage Inuit
veronica w | Overall ExperienceIt met my needs. The cost kept going up and I did not feel the service was worth the price any longer.
Jayson A | Overall ExperienceThey refuse to take my payment, lied about my contact phone numbers, and stole my property from storage. During, the COVID Pandemic. U Haul showed no mercy to me regarding payment. I paid all CHARGES IN FULL! They were trying to do it again. Stating they tried to contact me. U Haul! Still owe me money from the renal. Give me a truck on empty. It's all in writing and the men never called me back, returned my call NOTHING! LIFE GOES ON!
bernacine b | Overall ExperienceStaff we're always helpful and polite. Easy process in and out.
DON A | Overall ExperienceSERVICE AND FACILITY WERE EXCELLENT! HOWEVER, THE TEXT ALERT TO DO A SURVEY SENT ME TWO TEXTS EVERY HOUR, EVEN AFTER I SAID STOP.
Rachel O | Overall ExperienceSomeone called me from this uhaul business in Oxford, AL to say that they couldn’t pay on time.~This information was recorded for my unit and I was called about not paying~The employee put this call on my account & I DID NOT MAKE THIS CALL OR REQUEST. It must have been another account. I have ALWAYS paid on time and the record shows that. The staff should not make mistakes like this.
DIANE M | First ImpressionsThe ladies were all very helpful and kind. Great service, thank you!
Josh C | First ImpressionsVery nice Theresa is amazing and goes above and beyond for everyone
Karmen S | First ImpressionsEven though I had a great experience using this Uhaul storage, my only issue was the numbers of trailers lined up in row J.
Charles M | Overall ExperienceTeresa Schonneberg and her staff are always professional, knowledgeable and kind to all. Thank you for having her at UHAUL. Trucks, vans and multiple storage units were all GREAT!!! Would do business with UHAULagain.
VIVIAN S | Overall ExperienceGreat except for the price, it was high to begin with and increased from there.
mary j | Overall ExperienceThe manager went above and beyond to help me with my storage and 5x8 trailer rental. This was the best experience I have ever had at any U-Haul in my life!! I will only go to her from now on while living in this area. Hands down the best customer service ever. Definitely see why she is manager.
Justice R | Overall ExperiencePlace was great and staff was great Teresa's particular
nicholas v | Overall ExperienceExcellent customer service experience ‼️ Theresa is an Awesome Person ❣️
PATRICIA A | First ImpressionsMs.Teresa great job. Thank you again
veronica w | First ImpressionsI've used their services a few times and have always be extremely impressed with this particular facility. Friendly, quick service, reasonable prices, and convenient location make this Uhaul center one of the best.
Robin G | First ImpressionsTheresa does a fantastic job at getting you in and out as quickly and timely as possible. She was very friendly and provided a great experience!
Cole I | First ImpressionsVery nice, clean and it had a light!! Very impressed. They also gave me the lock and I didn’t have to go buy one.
KATHY G | First ImpressionsAs a female, working odd hours, my trips to the storage varied and were normally after dark…. But I felt completely safe and at ease, making the trips alone!! The gated entrance (and exit) put me at ease! And the owner was personable, easy to understand, and extremely helpful!!!! Great experience and I’ll definitely recommend!!!
Leigh H | Online Move InThey woman I talked to was very nice & patient. She helped alot. Very thankful for her
Brittney L | First ImpressionsYou did not keep your promise to me and was very disappointed in the service there was rat traps and poop all over
Ruby P | Overall ExperienceThe access gate was in repair during my visit, however the staff worked quickly and efficiently to handle my needs before regular office hours ended.
WILLIE R | First ImpressionsToo expensive! Continued to increase!
SANDY H | Overall ExperienceGreat service helpful smiles
kathy c | Overall ExperienceStaff was excellent and very helpful on several occasions when I needed help.
stephen a | Overall ExperienceMrs teresa was wonderful.
Anthony B | Overall ExperienceMy experience with UHaul blew all of my expectations away! We first met Theresa Shonebarger when we returned a truck. I had just moved from Atlanta and I was using a different, local storage facility. Right away, I knew I needed to get on the waitlist for a storage unit. Within a week or two, Theresa called me with the good news! We gladly moved our things to our new unit. The unit was clean, the move in was incredibly easy, but most importantly, the staff at the Oxford facility is AMAZING! Theresa's kindness and care are exceptional! It is so hard moving, but my interaction with her truly improved my spirits on a very difficult day! She naturally exudes light! And I can see it reflect on her staff! Every person we interacted with showed kindness and care! Honestly, I was a bit bluesy when it was time to clear out unit and move on. I will miss Theresa and her members! You have a rare gem with her... I wish more managers had her positive attitude and heart for others! She genuinely cares about her customers, and it shows! If we ever need to rent a truck or rent a storage place again, we definitely know where we are going! Our experience was such a wonderful and positive one!
erica g | Overall Experience👍
erick B | Overall ExperienceI will be removing my furniture as soon as I can due to, being charged twice at different rates within a seven day period. Also this company accessed my credit card information that was on file and processed a payment without my authorization. That to me is just plain theft.
Jonathan B | First ImpressionsI would use them anytime I need to store anything again.
Crystal T | First ImpressionsHad problems using my credit card both online and sometimes in the office, but when using the card machine it would work.
DAVID G | Overall ExperienceJust called to ask why my bank wouldn't do the visa trans. Anniston army Depot credit union said wire transaction was fraudulent on U-Haul side. .. ? Others having problems see Facebook What was written " U-Haul wireless monthly transaction is fraudulent".
JOHN B | First ImpressionsGreat staff. Sarah and Theresa were awesome.very helpful and accommodating.
Teresa S | First ImpressionsCannot say enough nice about the staff and facility.
VIVIAN S | First ImpressionsI wish I would have remembered the girls name who checked us in to our truck and rented us our storage building yesterday !!! She is the best and deserves to be recognized for how helpful she was ! Would definitely recommend anyone to use them for any and all of ur moving and storage needs !!
Ashley M | First ImpressionsGreat customer service, and that is rare these days!
John P | First ImpressionsThe storage unit didn’t have a light inside it was dark and bugs
helen w | Overall ExperienceThe staff could not have been more helpful, understanding, and supportive with my storage situation. Really nice folks.
MICHAEL M | First ImpressionsHave used this facility several times. I am so thankful for the convenience and care!
jo g | Overall ExperienceTheresa and her staff are fabulous!! I will always recommend this center to anyone moving to or from this area.
francesca m | Overall ExperienceExcellent business and the staff were very friendly and helpful.
jobeth g | Overall ExperienceThank you for helping me during a tough time I appreciate it ..
BROOKLYNNE G | Overall ExperienceService and the area are great but it would be nice to have later access hours without having to pay extra
rodney n | First ImpressionsThe layout of the facility is difficult to maneuver through with narrow corridors and small areas to pull out of each row. Also difficult and tight areas at the access and outlet gate
Eugene H | Overall ExperienceIt's slightly more expensive but honestly, I'll pay for convenience in an industry where it seems you almost have to have a connection to get a unit. I have no complaints. The ladies in the office are always super nice and helpful.
andrew w | First ImpressionsThe check in process was horrible due to company computer issues. However, Theresa was great and was working hard to get us checked in. In the future if the company is going to do computer updates or maintenance, this needs to be done outside of normal business hours.
kismet h | First ImpressionsMrs Theresa and Cindy ( I think that is her namename), were very helpful and accommodating. Thanks to both of them
Shirley M | First ImpressionsI have to say, moving from state to state is a nightmare in itself. However, the staff at the location in Oxford, AL on Hamric Drive is the best of your stores out of 4 we had the pleasure of working with. Mrs Theresa in Oxford is an absolute Rockstar! We always noticed her diligence tending to customers and always with a cheerful disposition. She is always buzzing around that lot cleaning, fixing, and helping folks loading or dropping off equipment. I hope your company knows how lucky you are to have employees like her! That's one of the kindest, hard-working reps we've encountered in a long while. She 1000% made our transaction at that location seamless and stress free. Thank you for the outstanding service UHAUL! You rock!!!!!!!!!
Amanda C | Overall ExperienceI can’t remember the ladies name that helped me but you was extremely friendly and very helpful
Crystal H | First ImpressionsVery wonderful people working there very helpful
willie g | Overall ExperienceNew owner is very nice.
Monica C | Overall ExperienceTheresa was absolutely the best. Very friendly and courteous. Always helpful. ✔️👍
Etta C | Overall ExperienceVery clean and well-maintained facility; simplified move in process. highly recommend
Jayme H | Online Move InUhaul is great but I was inconvenienced because the storage unit I reserved was not able, so I had to put my things in two different storage unit at different locations.
Shelia A | First ImpressionsVery helpful
theresa m | First ImpressionsThe manager/ownerTheresa Stoneberger went above and beyond helping us every time we were in there. Place was always clean and always busy. Oxford Alabama needs a mega uhaul place forsure!! Thank u Theresa so much!! Highly highly recommend!
Douglas S | Overall ExperienceThe customer service was perfect, thx!
Destiny S | First ImpressionsExtremely friendly and very helpful CSR, or Manager. She made this very easy and quick. Wouldn't change a single thing. 100% satisfied customer.
Victoria H | First ImpressionsGreat job nice people
DAVID M | Overall ExperienceThe manager is awesome and very professional and she was a tremendous blessing to me.
Tammie R | Overall ExperienceTheresa is very friendly and helpful, she's always willing to answer and help with your needs. Thank you Theresa!
sandra j | Overall ExperienceThe light in my storage unit had no bulb was dark at night.
Glen J | Overall ExperienceWe had multiple units at this facility for two years while building a home. There were no incidents the entire time and the staff was phenomenal. Everything was secure and nothing was ruined. Teresa was very helpful and accommodating when we needed anything. I would definitely recommend this facility to anyone in need of storage.
staci f | Overall ExperienceIve been in several times for packing materials and rented a unit 2 days ago. The staff is always friendly, knowledgeable, very well trained (never ever had one that wasnt which is sooo nice- thank you for that!) and just super easy to get things done! I cannot say enough good things about the staff they are all amazing! The grounds are neat and very well kept! I will be renting a truck in 2 weeks and expect no less than a positive experience!
Shannon S | First ImpressionsExcellent service
Tamara M | Overall ExperienceWorst storage unit i have ever rented. Definitely get rid of Teressa. I don’t know how anyone could have her running their business
jordan f | Overall ExperienceThank you much, I felt like my property was safe
Misty C | Overall ExperienceThe storage place and people were great 👍 👌 ☺
Larry B | Overall ExperienceThe manager at this location was great helped with all our needs thank you
Larry B | First ImpressionsMe. Theresa is awesome Great customer service
ROBYN P | Overall ExperienceMs. Shonebarger gave very clear details. She was nice, polite, friendly as well as professional. She answered any question I had and above all, she practiced social distancing while wearing her mask!
andrea f | First ImpressionsThe Manager Theresa at Oxford,AL was such a great help with my storage facility. She went out of her way to give me complete customer satisfaction and standing in the gap to see to my need and resolved my dispute.
Lengy N | First ImpressionsThe staff were very friendly and professional. The manager went above and beyond to assist us during this season of difficulties. I thank God for the support and cooperation and a sentative heart toward others.
Tammie R | First ImpressionsTheresa was great and very nice. She called me to let me know about anything going on with my unit.
Stacey H | Overall ExperienceOverall nice experience, 1 person was rude
dorinda o | Overall ExperienceThe manager she was very professional and very helpful she was an amazing person she's full of smiles she was uplifting and just made you feel like you was welcomed. it was a good experience I am grateful and I really enjoyed my visit and my stay and the way that I was taking care of thank you
Rhonda B | First ImpressionsTeresa, the manager, has fantastic customer service AND work ethic. She is out hustling around all the time to make this a great location.
Robin S | Overall ExperienceAs I moved all of my items out of storage, I was also very sick in the process. I called and spoke with customer service about closing my account and they told me I would need to go and remove the lock from my storage or that someone would be able to cut it open. The representative was aware that I needed to close my storage account but that I could not make it within that week to close it. She stopped automatic payments so that I would not be charged for the month or any months following and I explained I would be able to provide the keys once I was well. I let the local building know about my conversation with customer service explaining that I could not come and provide keys. Soon after, a global pandemic arises and I am still not well at the time that charges are being threatened to the account. I would have paid had I not spoke with customer service so that I would not be charged. This location was well aware as I had also spoken with someone at the location the day I removed all of my belongings. Moving on my own, having a disease and working full time, I did not have time that day to close the account, hence my reason for calling customer service. Not only was the end of my experience terrible, but also the beginning. I have had problems with the truck I first used to move not being ready when it came time for me to move, so I had to postpone the start of my move due to negligence by U-Haul. I have paid for equipment and not received it, I have also paid for having a truck longer than scheduled when I only had it for the scheduled amount of time. I have paid for gas that I did not need to pay for because a meter is damaged on one of the trucks. The list goes on, and I am also still receiving a $200+ bill for an empty storage space. This location has been terrible from the start and I refuse to recommend or use them ever again. I will eventually call customer service to try and resolve the payment issue, but I truly do not deserve what I have been through with U-Haul. Added stress during my move and sickness, and charging me 3x what I would pay for the storage that is empty is not worth coming back to any business. They made my moving experience terrible and I am so disappointed.
Olisha E | Overall ExperienceThanks for making my experience relaxing during an uncertain time of uncertainty. May God bless you all!
Raquel J | First ImpressionsThe staff were always friendly, although at times it was hard to get someone on the phone. The rats there, though? Y’all need to tell people about them. I had quite a bit of things destroyed, that had to be thrown away, either because it had been chewed through or because it was covered in rat feces. I would never use this facility again, and would never suggest you to a friend or family member, for that very reason. Also - the two late fees policy is terrible. The staff at the facility was great, and they are your saving grace.
regina b | Overall ExperienceGood
sharves b | Overall ExperienceVery pleased with the service received at this facility
wanda r | Overall ExperienceAwesome
Aneshia T | First ImpressionsThe sign in process was easy. My only complaint is that the truck was not the truck that I ordered and the calculations are off on how much gas is needed to refill (on the receipt- so watch out)
Jane M | First ImpressionsPrice was raised...Too expensive
Theresa B | Overall ExperienceEverything was smooth from the customer service to moving things into my unit.
katrina m | First ImpressionsTammy, Kelly, and John were especially helpful
Bruce C | Overall ExperienceVery great! Definitely will use them again !
Quinesha J | First ImpressionsThe facility was not that bad in the woman that helped me seem to be genuinely sorry for my inconvenience but overall I was very disappointed with U-Haul when are customer service and reservations
Ronnie S | Overall ExperienceSecure, very clean and easy to access.
Douglas N | Overall ExperienceYou simply became too expensive an alternative. We also have a 10x10 climate controlled unit for $100 per month. Their rate has not changed in 3 years while yours increased multiple times.
Matthew E | Overall ExperienceAwesome place with really helpful people in charge.
Jerry P | Overall ExperienceEven though they are a little distance it was worth the trip.
CRYSTAL T | Overall ExperienceGreat U-Haul Facility
DEVON B | Overall ExperienceThe only complaint I have is that a mouse/rat got into a couple of my boxes. Other than that, everything was fine.
Joanna K | Overall ExperienceUpon checking out of my building, the employee that helped me was awesome!!! She was extremely friendly and practiced excellent customer service skills!!! Kudos to her!!
tiffany w | Overall ExperiencePrompt courteous service, comparable pricing.
tamela a | First ImpressionsScott and Francesca were very helpful and kind. Excellent customer service.
Michael S | Overall ExperienceHorrible parking and not a lot of road space. This is the only reason I would never recommend this place for storage.
Amber A | Overall ExperienceYoung lady was very helpful and professional. She moved at a fast pace even when I seemed to not know what I was doing. It was easy and simple to get, find and use my unit.
Tina N | First ImpressionsThank you very helpful. Great job
LINDA G | Overall ExperienceKaydee was amazing!!!
Kandrika B | First ImpressionsWould definitely recommend this location!!
amy R | Overall ExperienceNone
Cindy C | Overall ExperienceThey were more than happy to call to tell me I was late but no warning that it was due. Gotta get that money.
vickie p | Overall ExperienceI loved the storage place and staff. It was just too far of a drive for me each time I needed to get into it.
Victoria q | Overall ExperienceThank you for everything that you done for me and making sure my belongings were safe
Lisa L | Overall ExperienceAlthough the facility is well-maintenace & clean, I experienced no leniency if payment was late. I was never 30 days late and experienced two $15 late fees + a $50 lien fee.
Geraldine T | Overall ExperienceWonderful management, I was very thankful not to pay for double storage he found me a large one! Thank you for everything
Kameshia H | ReservationService was quick & very friendly. Thanks
deb h | ReservationWe were told the late fee wouldn't be applied until it was 10 days late and yet at just 3 days late the late fee was applied
ANTHONY K | Overall ExperienceUnprofessional never use the Oxford again
GREGORY C | Overall ExperienceAlways a clean facility. The staff goes out of their way to try to accommodate your needs.
CRYSTAL R | Overall ExperienceAn overall good expirience
Debra P | Overall ExperienceYou
tammy h | Overall ExperienceGood people
Deb E | Overall ExperienceThe staff have a smart mouth!!
ERICA T | Overall ExperienceOur unit is very easy to get to and we like the fact that it is not hot inside. The climate control used is great! Scott, the General Manager, was extremely nice and very helpful!
amy R | Reservationnone
JAMES M | Overall ExperienceI never had a any issues with access, cleanliness, or security. Staff was extremely helpful and knowledgable.
Kevin S | Overall ExperienceOverall the staff was great. I left my key at home (GA) spoke to the manager, he was very dry. I went to Lowe’s to buy a bolt cutter and was told that lock could not be cut. He could have told me that
pam l | Overall ExperiencePaid $10 extra for 24 hour access that didn’t work
Tashae F | Overall Experience