My experience was fast and friendly. I wouldn't want them to change anything.
WENDY BCustomer Reviews for U-Haul Moving & Storage of Park Hills
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very clean, lived how you can pull the truck inside.
Hilda H | Overall ExperienceYou signed me up for the insurance when I denied it. I even asked about it when it came up so I made sure I selected the one denying insurance.
SHAYNE PIt was too expensive for a small space. Had to move storage to a much larger unit for the same price
Madison H | Overall ExperienceCheck in person was not someone that should be working with the public
JOSEPH S | First ImpressionsElectronic access card is not working well. It usually requires several swipes to check-in/check-out. On 6/27/2025 AM it required only 2 swipes to check-out.
MARY K | First ImpressionsVery convenient
Fred S | Overall ExperienceAngel and team were extremely efficient and helpful. The entire facility is clean, convenient, and safe
ANNIE M | Overall ExperienceThis is a clean, well maintained storage facility, with helpful staff that exemplify exceptional customer service.
MERCEDES G | First ImpressionsThe staff were extremely helpful and nice. Very accommodating. The facility is immaculate; very well maintained. Highly recommend!
Laurie S | First ImpressionsEasy after hours drop off but hidden
Nathan WThe staff at the storage unit was extremely helpful. I had to change to a larger unit and they were quick to accommodate me
Geoffrey S | Online Move InAngel Knott was a great help
THOMAS M | Overall ExperienceAbsolutely the BEST storage experience we have ever had & we’ve had a lot! Keep it going! The staff at our location at 1 Golfview Drive, Altoona, PA is awesome! Angel & everyone (don’t know names) in that facility is great-take good care of them!!! If we need storage in the future U-Haul will be our first choice!
JOHN J | Overall ExperienceBoth pick up and delivery worked great. Thank you all for your assistance especially the your man who noticed I overpaid when I was charged a late fee but was on auto payments. That is looking out for the customer and most appreciated!
Hj BEverything was great, except, all of our things were dirty and dusty. The could have said, maybe to cover our things, when we rented the unit l. Some things were ruined
AMANDA T | Overall ExperienceVery satisfied
David M | Online Move InThe truck needed balanced and shook every it hit a bump. It was terrible. Thought I was going to wreck. This was very dangerous.
Thomas S | First ImpressionsI cannot say it enough. The staff and facility were well above my expectations. I will definitely recommend this experience to all I know. Thanks for all, Mike Sommer
mike s | Overall ExperienceEverything was easy and staff was excellant
Maurice C | Online Move InBobby, who wrote up my order and explained everything to me was just fantastic...l am in my 80s and his way of explaining the procedures for getting in and out of the unit was superb...of course, I set the alarm off several times while learning how to access the storage space and putting the lock in place...but Bobby appeared, helped me out and I was on my way home...so glad I chose U-Haul...also want to mention that I have no safety concerns due to the many cameras and devices in.and outside the building.
Sandy I | First ImpressionsVery friendly and efficient service from Angel at pick-up.
JUSTIN SThe people working at the facility were very helpful. All aspects of the rental were explained in detail, very pleased
RONALD N | First ImpressionsWorking with a well trained very knowledgeable Uhaul associate named Caiitlyn ( hope i spelled her name correctly. ) She made the move in process so easy answered all my questions . I will rent from this facility again Highly Recommend..
Brendon B | Overall ExperienceI moved to the Altoona area and did not know U-Haul Moving & Storage Of Park Hills, existed. Angel and the staff were very helpful and accommodating. Definitely a pleasurable experience. Mike Sommer
mike s | First ImpressionsWe arrived to the equipnent return area to drop a trailer, Waited to an attendant to arrive; no one arrived. We had to go into the office to call them outside. Once they arrived, drop- off was a breeze. Service was good.
AJIT BWe were able to book a reservation at the Cresson location. Then we were told that we couldn't pick up there and had to go and extra 30 miles out of the way. (Which we of course had to pay extra milages, AND GAS fees for). The advertised $19.95 ended up costing us $115.00 for a few hours. We will NOT be using Uhaul again.
THAD LThe lady who was there in the morning and gave me the paper work and started the truck was very nice and the man who checked it back in was very nice as well. I think the u haul needs some work. Drivers door leaks air and the heat works better when not pushing the gas...not sure what was going on there?
JENNIFER SThe manager there (don't remember her name) was awesome. Very helpful and accommodating to my various questions.
NANCY ZHighly recommend this location. Staff was amazing . Clean secure environment. They have carts for free it wS a great experience
Franki S | First ImpressionsThe Altoona office was excellent. Unfortunately, we had to call to find out our containers had been delayed. But, Bobby from Altoona took the initiative to call and see what was going on which we greatly appreciated. It would have been helpful if the Ubox office had thought to send our containers ahead of time if the weather was nice since they were at the Altoona location for 2 weeks and could have been stored where we were moving. Or, at the very least if they could have notified us that they would be delayed before it occurred so we could have made preparations. It was very difficult to talk to anyone at Ubox that could directly answer our questions. A lot of it was passing us to and from people that had to talk to other people to find out what was going on, which they delayed responses again.
Kylie Hthis is my 2nd unit with uhaul.!great and convenient
kathleen d | Online Move InService was awsome,very friendly and helpful.i live in altoona but prefer Duncanville location.staff cares more and goes above and beyond.👍
WILLIAM WStaff was genuine and helpful. They cared about our needs and made sure to assist in any way that helped us. Highly recommended.
Eli L | Overall ExperienceThis location is excellent no complaints. This is probably my 5th storage unit rental in 10yrs at this location haven't gone to any other storage facility but this location. Place is very clean, never too hot & never too cold very comfortable experience here. Staff is professional & friendly. Never had a complaint. Only time I dislike it here is when I've fallen behind on storage rent inability to access belongings. Other than that 👌
SHAWN H | First ImpressionsAngel was extremely polite and professional and I think this location is wonderful to rent from
DUSTIN Bamazing storage and facility
robert r | Online Move InPerfect location with great staff!
Krissie M | Overall ExperienceVery impressive from check in to check out….well done!
Richard K | Overall ExperienceA world class, super secure, and clean facility.
Jonathan S | Online Move InMy rental truck was ready and waiting when I arrived to pick it up. The staff was helpful and showed my how to attach and remove the trailer. I had no issues with my truck or reservation.
JAMES SFriendly helpful staff. Drop-off went smooth and timely.
DUSTIN LThe young lady that did our paper work and rental was very nice and helpful.
LISA MI only moved out because I lost the ability to do gig work had no other income to pay storage rent I asked my mom if she'd pay what I owed to move out.
Shawn H | Overall ExperienceCommunication and they "lost" 5 out of 6 then found them. Charged the wrong card and customer service didn't help at all
Sean SI thank you for the storage facility
ROGER B | Overall ExperienceThe staff at this specific location are all wonderful and super helpful. They make it so easy and explain things with a literal map so it makes sense. 10/10 🥰
Mykayla l | First ImpressionsAngel was great! Very easy check in and very friendly. Truck was ready for us. It was in great condition and everything worked out really well!
DOUGLAS SBobby way amazing. He had all my boxes loaded and ready for. He was by far the best U-Haul employee I ever dealt with. Also angel was great too.
Matthew JOnly issue is that I ran out of money. Was perfect for my needs. All staff were professional and we received excellent service. Thank you
KELLY C | Overall ExperienceGreat experience! From the employees to the cleanliness of the facilities!
Lori S | Overall ExperienceThe elevator was too small should be a freight elevator. Could hardly fit a mattress in there .
JAMES MI also needed an auto carrier but there was not one at this site. I had to travel across town to get one. Since I made this reservation 2 months ahead of time it only seems logical UHaul could have moved that unit to the facility where I pickup the truck. That would have improved thing greatly.
Shane TDidn't move in yet . Having issues on my move to where I am going
JAMES M | First ImpressionsThe manager, Angel Knott, is a huge asset to this company. She helped us with our rental. We even received an up grade. I highly recommend this facility.
ANNETTE BThe storage unit building was perfect: indoors, climate controlled, docks height specific to truck or car, 2 areas to pull truck/car indoors to load up, carts available to use and restroom available. I would definitely rent here again. Angel Knott is a wonderful manager of the facility.
Annette B | Overall ExperienceGreat facility, would highly recommend.
James H | Overall ExperienceWe used this location for climate controlled storage between semesters at PSU. Very impressed with the facility. Well kept and clean. The staff is extremely friendly and very helpful.
ROBERT B | Overall ExperienceThe girl I dealt with at uhaul in Altoona PA was extremely helpful and nice. I was very pleased.
Christopher S | Overall ExperienceGreat job. Arrived early and staff was super friendly and helpful
suzanne C-Tell the customer to use 88 or 89 fuel grade when pulling another vehicle -Tell the customer that they will be reimbursed if they service the vehicle -Roadside assistance takes a long time -
KLAVENS NI enjoyed using the U-Haul app & the staff at the Altoona location is GREAT!! She’s very helpful & efficient.
nancy m | Overall ExperienceEvery person I dealt with was friendly and professional.
CONNI B | Overall ExperienceLove the set up being able pull inside to load/unload car. Daughter attends local Mount Aloysius College. Would be nice if offered specials for college kids who rent units at end of each semester. With Penn State Altoona, St. Francis and Mount Aloysius nearby would be great deal.
Kimona K | Overall ExperienceWould definitely rent there again. Friendly staff, clean unit.
GEOFFREY S | Overall ExperienceI have interaction with staff in the past they all have been professional ,knowledge and very helpful The vehicle cab was the issue it smelled like ass also the hand cart area had visibility blood on the walk area from some who appeared to have injured them self
Joe RPrice is high, but very nice and secure facility.
Philip R | Overall ExperienceVery friendly staff
GEOFFREY S | First ImpressionsGreat facility that is clean and well kept, it is very easy to load up your unit. They have everything there you might need for storage and even have carts to help move your items to the unit and very easy access to the units. Staff is extremely helpful and very friendly, I am so glad I went with Uhaul
HANNAH H | First ImpressionsMetropolis of U-haul Locations. Great Staff.
Dan SGreat storage facility! We were looking for a climate controlled facility and this place was great. It was amazingly clean as well. Even the floors were sparkling clean. I definitely recommend this facility.
MARY C | Overall ExperienceOrdering my pod was easy they delivered on time when they picked up they were early and when driver put pod on truck he swung it and broke part on his truck seemed like he was in a hurry because he had more to get . Tv broke not sure if it was from this rough set down or another along the way .
Annette GEverything was smooth and very easy. The facility is modern and well maintained.
Jason C | Online Move InThe app to pick up the van did not work. I had to go in to counter for service. I didn't mind, but it is concerning if I would have had to pick it up after hours. The staff at the counter were fantastic. This was a same day rental and I was glad they had the inventory for me. I will use this service again.
MICHELE GMy favorite UHaul store!
Richard CAngel was amazing. It was sad to leave but the increase in price was outta control.
Karen S | Overall ExperienceCustomer service was great.
Sharon KStaff was very friendly and accommodating.
MICHAEL P | First ImpressionsThe process of ordering a van, picking it up and dropping it off was seamless. Staff were friendly, helpful and professional. My only suggestion would be to have more than 1/3 tank of gas in the tank when a customer picks up the van. It’s easier for customer to just fill tank to full before returning van as opposed to trying to guess how many gallons are needed to get it to 1/3 full. Otherwise, all was great!
lisa wThis facility is amazing! Staff so friendly along with it is exceptionally clean!! The entire process with uhall has been great! From booking trucks, towing trailers ,and renting storage units for an interstate move has been flawless.
Lori S | First ImpressionsPretty simple process and did the job.
Justin WVery secure and clean. Staff are and helpful. I highly recommend
Loretta N | Overall ExperienceEasy access, good hours, friendly staff!
Cindy C | Overall ExperienceLots of open space and easy drive thru drop off. Procedure is so easy.
Cindy CI appreciate that this location was able to provide a U-Haul when the reserved truck at another location wasn't returned. I called 3 hours prior to my rental pick up to double check on my reservation, and that's when it was discovered that the truck hadn't been returned. Had I not called 3 hours prior, it would have been a last-minute scramble to get to the new location and get a truck. This isn't the first time this has happened with a truck not being returned on time for the next reservation. I'm not sure how U-Haul could prevent this situation from happening, but there should be some way to secure trucks at the reservation sites.
Heather HClimate Controlled, Security is top notch! Staff is helpful and professional. Very wasy to work with . Best storage I've ever used and will use again.
Rachel L | Overall ExperienceI was definitely pleased with this U-Haul Storage Facility! By far the best I have ever seen! I would definitely recommend this storage facility to everyone who needs to store anything (small or large)! I had a small and large storage unit for all my household goods and furniture for a little over a year! Very clean!
stephanie g | Overall ExperienceAngel was very nice and helped me sort out a mix-up in the reservation.
Joseph HAngel was an Angel when I needed this storage. Had lost my husband and had a lot of stuff to go thru and no room! I was so impressed with the cleanliness of the unit, the warmth so my antique furniture didn’t get ruined. No varmints, etc. Hugh facility, even a bathroom and the hours to go in and out was impressive. I was down to a few items left so it didn’t pay me to keep the unit any longer, but all in all, it was worth my weight in gold to have this available and in a nice part of Altoona where it is busy and no one lurking around. I was never afraid to go in and out of the facility. Angel is doing a wonderful job! I had the pleasure of closing out with Caitlyn, very, very helpful and extremely kind! You got some really good people working for you! Thank You and a pleasure doing business with U-Haul!
Debra P | Overall ExperienceTruck ran grate very easy to drive for an average joe like me for being a hug truck
jonathan hThis facility and the people running it are to notch.
James HAngel was extremely helpful & professional.
Kristina K | Online Move InDriver’s side door was very hard to close and driver’s side mirror wouldn’t adjust.
David CVery friendly and helpful
Rebecca MWonderful service. Staff was ready for me. Great telephone support. Clean. Well-maintained. Nothing but praise and at a great price.
Andrew W | First ImpressionsExcellent customer service
Loretta N | First Impressionsexceptionally clean facility
Brett KThank you so much for your great service! Very friendly staff!
Bryan MI Love that place! Excellent staff, Excellent location, Excellent storage space!
lisa m | Overall ExperienceThank you very much
colleen K | Overall ExperienceStaff was extremely helpful!
CAMERON S | First ImpressionsSuper convenient and super clean
Matthew M | Overall ExperienceI paid full price for a beat up pig of a truck. Full price for the most ragged truck they had.. squeaking belt right after I turn the key. Check engine light 20 minutes into my 13 hour drive. Way to go uhaul. You really are not worth the money. Smelling fuel for 13 hours.. that's not safe. So if you service your trucks twice a year I feel like you're over charging for your 💩 trucks. Thanks for the worst truck you had.. I appreciate your willingness to screw people over
Michael FTruck check engine light came on right after I got on the highway. I was on a deadline so I didn't turn around. I figured a company would give me a good working vehicle if I was paying multiple hundreds of dollars. After 20 minutes driving I had to deal with the smell of gasoline for 12 hours.. I'm very sick today tired and have a head ache. I don't think I should have to pay for that POS of a truck.. I'm very unhappy!
Michael F | First ImpressionsOutside of the fruit flies buzzing around when in the walkways on our isle near our locker everything was great, even when we had to navigate around the broken garage door the staff was great.
DOUGLAS S | Overall ExperienceMake sure the mileage and gas amount is correct or you get charged more than you should. Not ok.
SANDRA CNothing as of now. The facility is really nice. People who work there are both professional and personable.
Roger CAngel and Bobby are two of the best storage clerks! Even stopping over to see how our move in was going in person. Going above and beyond!
Emily H | First ImpressionsEverything you could ask for in a secure, climate controlled environment.
EdwardR H | Overall ExperienceI have safe peace of mind now knowing my stored items are secure there and I now know how to do everything.. including the locked hatch. I appreciated a cleaning staff member coming to see if I did the lock correct after the 2nd use of which I did. I am so very happy with making the choice to use UHaul as my storage place. Everything is so convenient for me using the drive in garage and the dolly. I am handicapped so it makes everything easy for me to use the accommodations when coming out by myself... the elevator is a Godsend!! Its so well lit, secure and clean. Thank You.
DEBORAH B | First ImpressionsAngel was very efficient and quick with checking me in and out with my truck. Pleasant experience
Carol WThe woman that helped me, Angel Knott, went above and beyond what she had to do to help me! I was a bit confused about the sizes of the spaces I wanted to rent and she happily showed me the spaces! She was very knowledgeable and kind!
NORA F | First ImpressionsI rented a 10x10 unit but after check-out, I was given 2 adjacent 5x10 units. Fortunately, I was able to go to the front desk and have an exchange for 1 unit. However, if there was no availability of one singular unit, it would have been a very difficult storage process. There was no mention of this situation prior to completing the online rental.
Laura H | Online Move InDepending on how many people are scheduled to work it’s sometimes hard to get in touch with by phone.
Mark R | Overall ExperienceThe storage facility is very clean, well lighted, and easy to access at all hours.
William J | Overall ExperienceuBox made my moving experience a whole lot less stressful for my interstate move. Great experience and will use UHaul again and again for any future moves. Thank you!
Karissa BSometimes it’s hard to reach by phone depending on how many employees are working. Overall we have always had excellent experiences when we are at the facility. In addition, it is always clean and well kept.
Mark REmployees were very through and knowledgeable about the equipment. They were courteous, kind and answered any questions that I had. The experience I had was great. I would recommend this location to anyone looking to haul something.
Bill HWorked out fine. I’ll rent again.
Yvette KI had my things in storage for 7 years! Thank you for keeping my stuff safe and secure.
michelle h | Overall ExperienceI recently went through a series of traumatic events. Your storage unit was wonderful. I didn't have to worry about anything. Everything involved was as easy as could be. In a really difficult time, this was easy and worry free and I thank you.
Heather S | Overall ExperienceI was with this facility for over a year. Angel always went above and beyond whenever I had a problem and rectified it immediately. This place was always spotless and easily accessible.
Kathy S | Overall ExperienceI had actually moved things from another storing facility to Uhaul storage because I heard such great things about their facility and they did not disappoint! I was very happy with my experience there, and will use them again!! The staff is friendly and helpful, the units are nice, the facility is clean and very well kept, and the access to the units is so efficient! I have also rented a Uhaul truck from this facility and everything went great! Very nice Uhaul facility!
Michele H | Overall ExperienceFrom renting the UHaul in Warren Maine to Altoona Pennsylvania (Golfview Rd). They have been awesome!!! The Golfview location has the best customer service ever! Bobby, Tammy and Angel thank you. The chapter of my moving 700 miles from my hometown was stress free on the U-Haul and storage part. Super clean, very secure and wonderful customer service, KUDOS. A1 Service. Thank you again…. Laura B
LAURA M | Overall ExperienceI was thrilled with how easy Uhaul and the Uhaul storage helped me in this process. Everyone was very pleasant and extra helpful. I would recommend Uhaul to any and everybody I know.
STERLING W | Online Move InThe staff at 1 Golf View drive were very helpful, the front desk employee was working both the front of house and truck return; however service was available in under 60s. The unit was spacious and accommodating, unloading was quick and easy with use of service carts
ian w | Overall ExperienceWhy am I not receiving a credit for the month I paid when moved out on the 8th?
Brent H | Overall ExperienceAngel does a great job.
Michelle R | Overall ExperienceMany thanks.
JOHN B | Overall ExperienceThe dock door didn’t work. We had to wait till the people next to us was done loading there truck so we could move over and use there dock. It was very inconvenient.
Gerri B | Online Move InEverything was great No complaints
Bob h | Overall ExperienceOnly thing is when u call to get live person it takes forever and that should be changed, waiting on hold for over a half Hr is ridiculous.
Kimberly M | Overall ExperienceVery exceptional experience. So glad we stopped there
Georgia B | First ImpressionsAlthough friendly and clean,was too expensive,late fees on top make it impossible to catch up. I literally lost everything we owned in a unit,everything..you should of asked monetary value of items being stored, at the gate there was 10k plus if items and irreplaceable items that has no cash value,up til day of auction my attorney not myself could get through,we were going through court with my landlord trying to get my vehicles that were to be salvaged to pay our unit,another fail. It was to be 478.02 I never said we wanted it for another month and that was tapped on for auction,I never received certified letter nor saw ad for public auctioning,per pa law of self storage whatever it sold over what we owed comes back to us. Do you know how disgusting it is to lose 46 yrs of life,your kids life,your partner and his children.. SMH,had we got extra time past auction date I wouldnt leave this review. We literally are homeless and now have nothing but each other..our dead parents and siblings and family heirloom was in there ..over 20k of things gone..and leave a review..a bathroom.set that was 5 grand things I inherited, important paperwork from.a funeral home I can't replace, irreplaceable photos,personal diaries gone..never again would i use self storage..for any reason..
Kim B | Overall Experiencenice, knowledgeable, polite, easy
ROBERT A | First ImpressionsAngel and staff very efficient
Gayle C | Overall ExperienceThank you
Doreen B | Online Move InThis is one of the nicest climate controlled storage facilities we have found. Our daughter is a local college student so we rent storage from end April to end of August each year. It's easier than taking everything home which is 3-4 hours away. While it is a month to month rental, we would love to see some type of college student special or bundle in the future for pricing.
Kimona K | Overall ExperienceThank you for your professional service.
Lujia Z | Overall ExperienceBobby was extremely helpful during out move-out.
Terri R | Overall ExperienceThe staff was not helpful. We came in on Friday to pick up our items to move two kids to PENN AND PITT from NC and we left the key. The staff was not helpful they told us they could not help and the first thing I did was show them my original contract and my ID. They handed me a card to call a locksmith and pretty much said good luck . The person Bauchers card they gave me was out of town . We tried to open out self but could not so we had to leave before 10 and our entire plans changed . We could not go to Pittsburg where our hotel was booked and we could not get a room in State College as all the hotels were booked and my wife and I had to sleep in our vehicle . We came back on Saturday . Met the same 3 people tried to explain no one Was working a lady little chunky was playing on her phone and just diminished what I was telling her . I told them the power outlet was not working with the new tools we had just bought from Home Depot. No one went to check. The day before I told them in NC the uhaul will unlock the lock once you identify your self and pay the $25 fee. Luckily after they would not even show any help I was frustrated went back to my family at the unit and my daughter started to work it by then she drive in the lock still not out I started to drill in it and the same chunky lady came was very rude and said “ Hey you follow me to the office and sign the paper and pay the fee what you are doing will not work “ my wife and I were shocked as they said the day before there is no circumstances they unlock and they don’t even keep unlocking equipment on site and they have to call outside locksmith for them selves and the level of rudeness she portrayed to me. I was so mad and disappointed, I change the bit and was able to open the lock Because I did not want to deal with them anymore . I also took all the extra stuff we were going to keep Year round back and clear the storage casing I don’t want to deal with these people anymore .
RICHELIEU T | Overall ExperienceU r the only storage company that doesnt prorate when u clear ur unit out.
SANDRA S | Overall ExperienceVery helpful and professional staff
ERIC C | Overall ExperienceVery clean, easy access with elevator
Charles B | Online Move InThank you so much!!! You have a very secure, well maintained and clean storage facility. The staff, everytime I talked to someone, always were friendly, extremely helpful, very professional. I highly recommend this to everyone. Thank you for everything.
Patricia K | Overall ExperienceEveryone was wonderful and helpful. The facility was very clean and had great pest control. I stored sentimentality special family heirloom there and had superior storage. I thank Miss Angel and her staff for get service, and understanding of living remotely. They were great! I have and will continue to recommend the family to local friends and family. Definitely would use the facility again if I return to central Pennsylvania.
beth g | Overall ExperienceGreat staff was very helpful
Zachary L | Online Move InVERY clean!
John E | Online Move InExcellent storage plenty and glad it's climate contol
RICHARD L | First ImpressionsNice and understanding staff members.
Michelle R | First ImpressionsShould of got a bigger storage unit
Amy P | Online Move InWe live in NC and were renting a space in PA, until we bought our house. The rates were very fair, the facility is excellent, staff was always friendly, very helpful, and accessible. This was a very good experience for us. Move in and out was very easy. Their system to sign in and out is secure, and access to elevators, carts is the best.
MICHAEL W | Overall ExperienceI was very happy with my unit. Everything in that facility is very clean. I also like that restrooms are available and were also very clean!!
MICHELE O | Overall ExperienceWould highly recommend. I had peace of mind with my things being stored here for over a year. Every interaction with a staff member was friendly.
JULIE V | Overall ExperienceMove in was convenient and easy. I love that you can unload in the building and have complementary carts. I love the security. I've been telling people about it. It is really nice. The climate control is awesome. The unit looked small at first blush but are actually bigger than I thought. Good value for what you get.
elizabeth c | Online Move InEvery convenient to used clothing stores to sort through and donate.
Judy S | Overall ExperienceCustomer service is absolutely amazing. So beyond helpful
Patricia K | Online Move InEmployees at facility are very kind and professional.
ERIC C | Online Move InThe staff were always eager to help and professional. Best Uhaul facility I have used!
Nicole R | Overall ExperienceVery nice customer service, professional employees
john s | First ImpressionsThe facility was great and property was well kept. The prices of the units were reasonable. The staff was excellent in handling any of my requests.
Samuel D | Overall ExperienceYour employee's were very nice, very helpful!!
Patricia T | Online Move InEasy to reserve online and move in
dena N | Online Move InGreat experience. Just moved out of a smaller unit and into a bigger unit. Love that it is climate controlled and don't have to worry about my property being destroyed by mold.
Ann n | Overall ExperienceI feel that I. Should have received some of my monthly payment back of 127$$ … Which the 127$$$ for 5 to 7 days of 30 days for this amount … I deserve a refund. Of 23 days????????? Plus things were missing
Mark H | Overall ExperienceThe front office is so nice. Expend every thing from renting the uhaul to renting the unit. Very friendly and accommodating
Debra A | Overall ExperienceFriendly and helpful service! I was made to feel welcome, and everything was explained to me clearly and patiently. The storage space I rented seems to be exactly the right size for my needs. I love that the facility is climate controlled and secure.
andrew c | First ImpressionsOne picture frame had mouse damage but overall it was great. Had the unit for over a year. Highly recommend.
Ryan d | Overall ExperienceThank you so much it was well takin care of. Clean would use again
Karen G | Overall ExperienceThe initial storage unit was not the size that I had reserved. I called the office and was given the correct size unit and I accessed it while on the phone to be sure it was correct. I’m happy with my experience.
Michelle C | Online Move InPayments come out the 10th of every month. I was out of the storage unit on the 15th. disappointed that your payment is not prorated and you’re charged the full amount, even though you were only there less than half the month
BECKY W | Overall ExperienceWas expecting it to cost more. I was surprised at the price range. Would recommend this to everyone.
MARCELLA C | First ImpressionsStaff are super friendly and nice!
Ellen C | First ImpressionsOur experience with UHaul was great but our experience with Ferris moving was horrendous. They were hours late multiple times and our moving day was a whole day late. Almost all of our furniture has been significantly damaged. In the end they left without finishing the job or telling us that we’re leaving. Extremely disappointing!!!! Don’t ever recommend them.
amy l | Overall ExperienceYou won’t find a better storage facility. Angel and her staff were very helpful and nice. Will recommend U-Haul storage to all my friends and family.
KEITH B | Overall ExperienceVery nice people to work with, Very helpful and informative.
Eric H | Overall ExperienceNeed 24hr access at all times
Josh T | Overall ExperienceFor any storage needs or moving rental etc I will use U-Haul again.
caroline m | Overall ExperienceJess &Tony are awesome very informative and to the point,I would rent again if I need to or recommend to a friend
Jon W | Overall ExperienceI never used u-haul for storage but I have rented a truck or 2. This facility is very well kept and it’s staff is very helpful and friendly. Customer service was there for me every step of the way. I would recommend this facility to family and friends, even got a few cards to hand out!
Jason L | First ImpressionsThe staff was so friendly and helpfull from explaining things to advice I'd definitely recommend this facility to anyone in need of a storage unit
Jon W | First ImpressionsThe unit was very clean and the staff friendly and helpful but the advertised cubic ft. of space is not accurate so I had to rent a larger unit. The cubic ft. of a 5x7x8 is supposed to be 280 cu. ft. but that measurement is to the outside edge of the door. Nobody can store anything to the outside edge of the door and still close the door.
Cindy C | Online Move InVery nice advanced storage facility
HILARY P | Online Move InVery nice people and very helpful.
Eric H | First ImpressionsStaff went above and beyond to help out a very stressed out person❤
Kathy S | First ImpressionsThis is my first time using a storage unit. In my 71 years I didn't know what to expect. What a surprise & joy to find that not only were the buildings carefully climate-controlled, but everything was neat & tidy too. The staff were most helpful & most accomodating, going so far as to offer to show me a unit. And that unit wound up being mine! Thanks & Cheers ~ 🍻 👏 ✌️ Azure 🎶
Azure M | First ImpressionsAll of the staff members were Friendly, Polite, Helpful and Courteous, The Staff members made everything clear, upfront and a easy process, I will definitely be using U-Haul again if needed.
JAY C | Overall ExperienceGreat customer service, and very clean facility
shayla s | Overall ExperienceThey was great
Mary L | First ImpressionsSuperlative customer service. Informative, kind and considerate.
MERCEDES G | First ImpressionsI’m very pleased with the way I was helped when I arrived.
Mark L | Online Move InThe whole process was as easy as 1-2-3.
Khushbir K | Overall ExperienceStaff was so incredibly nice! And they keep it super clean. I would recommend to anyone
shayla s | First ImpressionsVery nice staff
Gayle C | First ImpressionsGreat facility, nice folks!
James L | Overall ExperienceHave rented many moving trucks and storage units and have always had excellent service every time!!!!
TIM C | Online Move InVery clean, safe, plenty of carts available.
Kristina K | Overall ExperienceWhen we arrived the ladies inside were helpful, happy and very pleasant to deal with.
cathrine r | Online Move InOnly one elevator.
Jarrel B | Overall ExperienceEven though my reservation expired, And I was late moving in, (Not U-Haul's fault) The young lady assisted me with a comparable size storage location on the premises.
JAY C | First ImpressionsAll employees were very friendly & helpful! Thank you so much Angel! Great staff, great facility & smooth transaction.
jennifer p | First ImpressionsHelpful and knowledgeable staff. Clean and well lit storage units Easy access to storage units
Brenda M | Overall ExperienceIn 16 months time. The rates went from 72 $to 79 $.when I was moving my items out I noticed a sign for advertising. The exact size unit was 74.95 per month. Made me feel like your company played me for a fool!!!!.would never recommend any one ...
Wayne E | Overall ExperienceThe storage was good. I was glad to find climate controlled storage, sith the only exception being it was kept at a higher temperature than I want for a climate controlled space (almost 80° inside every time I was there). The other issue I had was the last rental truck we used from this location. The tires were essentially bald and did not have great traction.
Elizabeth H | Overall ExperienceGreat experience
Biaoxiang D | First ImpressionsCustomer service was very nice and helpful
renee p | First ImpressionsCould have more moving carts to carry things to storage. If there are more than one customer they might have to wait.
Khushbir K | First ImpressionsNeeds to be 24hrs
Josh T | First ImpressionsElevator at this facility is sub-standard. It is a passenger elevator NOT a freight elevator. Poor design for a two level facility. Also poor layout to handle trailers in the loading area. Maybe hire better structural engiineers. I am one.. Several others said the same when i was there.. Surprising for U-Haul. Otherwise good experience.
Robert S | Online Move InClean, well maintained, floors are immaculate, clean and shiny! Temp around 70° inside when I was there.
EdwardR H | First ImpressionsAngel was very helpful. Very nice. Answered all our questions.
KEITH B | First ImpressionsThe best experience I could have. Everything about this location is superb. Don't know why anyone would select anywhere else to have storage or use of UHAUL than this location.
courtney W | First ImpressionsFlat ramps are needed to go between the dock unloading and the truck being unloaded. Highly dangerous trying to step across the truck onto the dock. Also no handrails on outside steps. Very dangerous to go up and down the steps my woman almost fell over onto the floor 4‘ 5‘ below the dock
Carlos v | First ImpressionsGreat staff!!!!! Excellent service!!!! Very clean and well maintained facility!!!!!!
TIM C | Overall ExperienceWe live in North Carolina, and we're trying to coordinate a storage unit up here in Pennsylvania. I made the reservation online, and could hardly believe that I could do that without having to pay a month's rent up front, Etc. We showed up at the facility, they had all of our information paperwork ready it took about 10 minutes to get everything squared away, find our locker, and be done with the whole deal. It was absolutely one of the easiest, smoothest, and most Pleasant transactions that we've had to deal with in a long time. These people were great!
MICHAEL W | First ImpressionsI thought I had reserved a slightly larger unit on the first floor. Other than that, the experience was great. Front desk and building staff were helpful, courteous, and kind.
Sean S | Online Move InFriendly staff with excellent customer service skill
Virgilio C | Overall ExperienceBest storage facility I’ve ever used!! Very clean with many conveniences and security measures in place that few other facilities offer in total. Thank you.
richard d | Overall ExperienceI’m giving this review because u haul tried to charge additional fees once I dropped the truck off. I made sure I did everything correctly but u haul was still trying to find away to charge me more money. Nor did they provide the moving help that was promised once I arrived to my home. Just very poor communication.
Telicia W | First ImpressionsGive were very helpful and polite loved them.
david T | First ImpressionsWas confused about putting in code for entry but that may have been on me
Leroy L | Online Move Inonline sold me a unit that is not available but the worker helped me get into one that was ready for me and the same size
Danielle M | Online Move InAngel spoke with me on more than one occasion & was very helpful as was another female employee. I rented several trucks in addition to the storage unit & Angel helped to coordinate the extra time I needed & returns. There were problems with the seller of the property & the move in dates were delayed. Only one thing could make this transaction "excellent" would be a bit of customer discount/compensation related to additional time that was needed for equipment that was beyond my control??????:):):)
Mary M | Overall ExperienceSo kind and so helpful!
Maryssa B | First ImpressionsStaff, especially Angel Kott, went beyond the normal to help me with a couple of issues. I could not have had a better experience in a time of dark grief
Benadette M | Overall ExperienceWonderful and helpful staff, we will use this facility again if needed. Thank you all.
Mary M | Overall ExperienceThis is a Beautiful storage unit! I was very impressed and so clean! Fantastic place. Services were outstanding the people very upbeat and friendly. Thank you!
lisa m | First ImpressionsProfessional, seamless and smooth experience!
Tim P | Overall ExperienceAngel was so helpful and always very pleasant!
Karen B | Overall ExperienceThey were great to work with. Explained things thoroughly and sent an associate with me to explain the procedure.
Pete D | First ImpressionsVery easy and convient. Helpful that carts are provided to haul stuff to my locker on the 2nd floor
Justin Z | Online Move Inthe entire transaction was handled very well. When I needed additional space they worked with mw to make it convenient. Great job Ladies
Mary M | First ImpressionsThey are so nice and friendly! As well as very helpful and knowledgeable. Would recommend to anyone and everyone!
Brittany F | First ImpressionsPlease relay this information to corporate if you please. Many accolades to Angelica Knott in the Altoona facility. She is not only personable, she is attentive to the needs and care for her customer base without hesitation!!
Hilda F | Overall ExperienceAngela is great to work with and she’s very friendly and polite
CariAnn S | First ImpressionsI definitely will rate this place 5 stars for one reason. They work with you!!! Definitely great people and amazing service!
meridith m | Overall ExperienceAngel was pleasant, professional, and got my move in and move out taken care of quickly and easily. The facility itself was exactly as advertised, and fulfilled my storage needs perfectly.
CHRIS D | Overall ExperienceVery pleasant experience! Both employees (Kylie Orr & Jessy Bianchini) we spoke with were super friendly and helpful explaining everything and getting us the help we needed.
katie c | First ImpressionsKylie is an excellent employee as well as a helpful, nice person! She is a gem! She should be valued and rewarded for her good customer service!
dorinda s | First ImpressionsStaff went above and beyond to get me a unit. Angel and Jessie are and asset to your Company! I always deal with you when we need a truck for hauling.
Andrea F | First ImpressionsAngel is the best at her job. She is very well trained and very professional and she trys to get to know all the people that have storage units in the building.
Jessica E | First ImpressionsThis U-Haul Storage location could not have been better! I both rented a U-Haul here, as well as had a storage unit for 10 months. The staff was kind and helpful. I never had issues accessing my unit and never worried about the state of my personal items. I would definitely recommend this location to anyone in the Altoona area looking for storage or moving supplies/equipment!
Morgan H | Overall ExperienceVery clean, secure and safe.
joseph c | Overall ExperienceOnly issue was the size of the elevator to the 2nd floor. Why in earth would you not design a large freight elevator for moving furniture. Obviously engineer or manager involved has no practical experience. Beyond comprehension that they would install a regular person elevator. Not enough room in elevator!
Rick W | Overall ExperienceI have not yet moved in but find the facility very clean, the staff was very helpful in helping me get familiar with the facility, I expect that I will be happy with my decision to store my goods here.
mary g | First ImpressionsI tried to pick up a van, no one was there. I had it reserved. No one called. I got a text message about a truck.
RALPH M | Overall ExperienceThe staff at the facility was just super, from start to my last day. Much appreciated.
russell C | Overall ExperienceThe system was down so that was inconvenient because I had to go back. Also one person told me my lock was good then I was told I had to purchase one so that made my experience a bit unpleasant.
DEBORAH S | First ImpressionsMy overall experience wasn't a grand one. I may use your trucks in the future but I'll never rent storage again. I had an issue with a mouse, at least one, getting into my unit. It must have eaten all of the mouse poison from every other unit in the building before entering mine, pooping green turds literally all over my stuff, and then dying on top of some things. Unfortunately I found it one day, still rotting and stinking, when I was in there taking some of my things out. I followed the smell in confusion and found the nasty surprise to my dismay. If poison is your idea of effective pest control in that kind of environment then I can't believe that it's very effective based on my experience. I could have done that myself and paid less rent if I wanted my things to be covered in poop, poison, and dead rodents. The rent was another issue I ran into. You charge a premium to use the facility. But you also raise the rates periodically seemingly at will and with no rhyme or reason. I had a 10x15 unit loaded to the top so every time you decide a monthly increase was in order I felt helpless. It's not like I can just easily get that amount of stuff out if I don't agree with the increase. Locking in a rate would be nice. I was also never told that having a first floor unit was costing me more for the convenience until I had already been paying rent for years and it came up in conversation with one of your clerks when I was looking to downsize my unit. That brings me to my final complaint. The staff was very hot an cold when dealing with them. Sometimes they were nice and polite. There were many other times though when I went into the office with a general question and I got defensive attitude as if I were there trying to pick a fight. One instance was when I inquired about one of my price increases. The staff just told me, "We don't control that here! It's cooperate!". I can understand a short and rude response like that if I were being confrontational however I'm a pretty laid back guy and couldn't understand where the attitude was coming from. Finally I will say though along with my mountain of complaints listed above that the facility itself was always clean, the access hours I had available to me were usually workable, I like being able to drive my car inside the facility to load/unload, and the area where you can donate your no longer needed but still nice stuff for someone else to take and use was nice.
adam s | Overall ExperienceWish they would have kept the car storage units available
Melissa W | Overall ExperienceThe unit leaked and the tops of my dresser, desk, night stand were ruined. and a chair was water stained.
Doug W | Overall ExperienceI am very pleased with UHaul Storage in Altoona. The staff has always been so kind and wonderful. I’m only moving out because I finally have a home with storage available. Otherwise, I’d still be staying. Very secure, comfortable, and overall an excellent experience.
Zackary S | Overall ExperienceThank you for my short stay with you guys in Altoona PA
renee p | Overall ExperienceWell done.
Bradley S | Overall ExperienceVery convenient location and the best storage unit value around without a doubt. All of the staff but especially Angel and Jess helped make my moving experience smooth and stress free!
Zachary H | Overall ExperienceThe most professional, safe, and clean storage unit I have ever seen. Very nice operation
Joseph D | First ImpressionsAs an employee was leaving work because her shift was over, I arrived. She welcomed me, asked if she could help me, and escorted me into the building. She then shared my needs with the employee on duty and made sure I was getting my needs met. Kudos to her!! Very helpful and friendly employees, spotless facility, and accommodating.
Lourie L | First ImpressionsJessy was very helpful and efficient . Great customer service. Thanks
Jim M | First ImpressionsIt would have been nice to get a prorated refund after moving out..
Ashley H | Overall ExperienceThe facility was excellent. We always felt safe. One of the best things about this U-Haul facility was its employee Angel Knott. She went out of her way to help us. She always was courteous and answered any questions we might have. I have recommended this facility to my friends.
Evelyn J | Overall ExperienceDue to a water leak in the storage unit, my chair and sofa cushions were damaged. I did not have insurance on the unit; therefore, I was told Uhaul could do nothing.
jennifer d | Overall ExperienceAngel was awesome and amazing! Super nice and super helpful! I was dead tired, on the road for multiple days and she was just laid back, easy going and helped me move in with no issues at all! She definitely made the whole experience better, love her!
Sean G | Online Move InWhen we booked our truck (15ft truck) the man who made our reservation said that all our stuff would fit in a 7x10 locker. It didn’t fit and we ended up having to get a second unit. Because we were mislead we were suppose to get a package deal for two units. After we moved in the girl at the desk said she would call us the next day with the deal price after speaking with corporate. She never called us. We called corporate and waited on hold for an hour, finally spoke to someone and she said she would call us back with the package price. We never received a call in the three months we stored our stuff there and were charged full price for both units. Then we received an email that they were raising our rent on both units to $89.99 even though one was significantly smaller.
Shana A | Overall ExperienceVery helpful staff during the purchasing and then during the unloading process.
Scott K | First ImpressionsWe were in a very stressful situation and U-haul took a lot of that stress away. The experience from renting the truck to getting a storage unit was so smooth and we were extremely happy.
Heather M | First ImpressionsGreat facility & staff.
John L | Overall ExperienceAngel was wonderful to work with!
Maryann m | Overall ExperienceI really wish I could have kept this unit longer this was by far the best storage facility experience I have ever had by far. I will definitely recommend anybody to use your services I hear in need in the future. Well maintained, very clean, convenient hours and moving tools, great staff, and great prices too. Also the recycle corner was an awesome idea as well and was a huge help in my time of renting with you guys. Thank you Angel for a great rental experience.
Alan T | Overall ExperienceThis is absolutely the cleanest place ever. I would recommend this storage to anyone. The staff even remembered me when I would stop in. SUPER!
Kelly B | Overall ExperienceI was very impressed with the facility. Clean and professional appearance wowed me!
April E | Online Move InBeautiful facility - Great Staff!!
John L | First ImpressionsCan’t get the truck inside the building. I had a second floor unit so a small elevator was used to transport my furnishings. Difficult transition!
Jeffery L | Overall ExperienceVery impressed! Well kept after and the facility is really well done. Will recommend!
Ronald B | First ImpressionsI’ve dealt with several uhaul/ storage places in my time and this particular location was absolutely amazing to me. They worked with me through my hard times and the pandemic. They were kind, helpful, and always willing to go the extra mile for me. Thank you for the amazing customer service.l! I will definitely be recommending them to anyone who needs a storage unit.
Loriel H | Overall ExperienceAwesome customer service
Courtney H | First ImpressionsAngel was extremely helpful and knowledgeable.
Karen B | First ImpressionsThe lady in the office personally walked me to my unit and showed me the simple check-in process, and the entire storage building is very clean. Great overall experience!
Sarah G | Online Move InThe facility and service was fine. However Majestic Movers did not show up. They should have called me Monday morning before I rented a Uhaul truck for the move. My wife and I who are over 65 had to do the move ourselves. I will find my own movers in the future.
david r | First ImpressionsWill definitely be back. The manager, Angel, always greets you with a smile and has a great attitude.
Wayne W | Overall ExperienceAngela was very polite and helpful. I definitely will share my experiences with friends and family. Thank you very much, Jason R Roland
Jason R | First ImpressionsSee you in the fall.
George B | Overall ExperienceI would like to know when I will receive a refund for this month as a payment was taken out 4/28 and I cancelled 4/30. Thanks.
Danielle N | Overall ExperienceI loved how it was easy to get in and always had carts to carry stuff upstairs. I will use UHAUL again. Thanks so much
JOYCE F | Overall ExperienceWhen doing check-in through online, it would be better if there was better instructions of checking in/logging out with the security codes. I think I set the alarm off when first opening my unit because the email made it seem the code would be used on my unit, not by the entrance.
Ashley H | First ImpressionsThe sales reps over the phone as well as at the facility that I spoke and interacted with were extremely helpful, patient, respectful, and knowledgable and were overall great to speak with and am extremely satisfied with the help and services they rendered me. Thank you!!!
Alan T | First ImpressionsStaff person Angel is an asset.
victor r | Overall ExperienceI need a space for my Mazda Miata, I called the number and then I went to the facility with my car. Staff was very helpful, and showed me exactly where to park my car. I had access to the car if I needed it. I would recommend your facility.
Alvesta W | Overall ExperienceOne of the best decisions that I have made for the storage of my son's Mustang
Shane H | Overall ExperienceThe climate controlled unit was too far away from the loaded truck, and an elevator had to be used. I think it took twice as long as it should have to utilize the unit because of its location. I don’t look forward to moving out. Never again!
Jeffery L | First ImpressionsOutstanding staff. Will be back every year to store my boat.
IAN B | Overall ExperienceChose this UHaul location for climate control, safe keeping. Good staff. Friendly, helpful. Clean. Will definitely recommend.
DENNIS F | Overall ExperienceThe facility had definitely met my storage needs. The only issue I have is pricing. I believe it is overly priced for what I had recieved.
Elizabeth b | Overall ExperienceNo issues at all with entrance to facility and great spot for storage for the bike.
Brian W | First ImpressionsWas treated as a very valuable customer!!
Wayne W | First ImpressionsSuper helpful and pleasant-got our drop off location changed when we found out that the pickup location cancelled the reservation
CAROLYN L | First ImpressionsEveryone I dealt with through my storage and moving experience was courteous and professional. Their costs were very competitive and they offered numerous options.
Joe W | Overall ExperienceVery pleasant staff and easy set up
Jaye T | Overall ExperienceAngel and the staff here were always extremely helpful to me! Definitely recommend!
Brianna B | Overall ExperienceEvery member of the staff that I have dealt with has been very helpful with my storage and moving experience. I certainly will recommend their services to others.
Joe W | First ImpressionsVery friendly and helpful staff. The facility was very clean and exceeded our expectations. We would definitely recommend this storage facility.
Tara N | Overall ExperienceGreat facility, excellent handling of rental. Thank you
Carl L | First ImpressionsMy experience was the worse! I was charged a full month after only checking out 3 days into my monthly payment which was the second month in which I was moving out
janiece p | Overall ExperienceThe overall process was okay and not as terrible as I expected. However, there were a few bumps and areas of confusion, but it all worked out.
Jacob P | First ImpressionsGreat facility, staff was friendly and very helpful.
Heidi B | Overall ExperienceClean, easy access. Friendly staff
Robert C | First ImpressionsMr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, that
Charles S | First ImpressionsToo many hassles for 5 stars. Access hours didn't match what's described online. Forced to buy a disc lock. They claimed my U lock wouldn't fit - but it fit just fine. Occasionally out of free carts.
Zachary B | Overall ExperienceCourteous kind and professional
Kenneth C | Overall ExperienceThis was a convenient, clean and secure location for storing our daughter's belongings during her four years at Juniata College.
Melissa F | Overall ExperienceGreat service
mike h | First ImpressionsThey only suggestion I have is the unit itself wasn’t very well lit. It would be great if there were lights right above the units.
Amy H | Overall ExperienceVery clean
steven s | Overall ExperienceThey delivered what they promised. Couldn't be happier.
David D | Overall Experiencethe staff are awesome very knowledgeable of their job
steven s | First ImpressionsThey went above and beyond to be sure everything was right! Moving is never easy but they made it seamless. I recommend using the U-Haul site to pick and drop off..saves ALOT of time and super easy!
Wendy R | First ImpressionsRental rate was high for RV storage. Other venues are between $25 and $30 per month which includes security with cameras.
Lisa R | Overall ExperienceDid exactly as what was promised. Excellent service to a novice like me.
David D | First ImpressionsThe staff was very friendly, helpful, and kind.
Christopher L | Overall ExperienceExcellent service and prompt attention to our questions/needs!
Anne S | First ImpressionsVery nice facility
Shawn K | Overall ExperienceI had an excellent experience using this U-haul storage facility. Always clean, well-lit, at a comfortable temperature, and I had no issues at all with dust or moisture on my things. Angel is awesome!
Dawn T | Overall ExperienceThe nicest, sweetest, most helpful people I could have ever wished for!! Just wonderful!!
Sherie D | Overall ExperienceThe store was very clean and the staff was awesome and very friendly, that right there made me feel good, the demo.on how to use the facility was easy and the restroom very clean also.
Brenda L | First ImpressionsThey were amazing. Customer service at it's best.
Tanya K | First ImpressionsI loved that I could drive my car inside the building where carts are accessible to help make moving your items in and out of storage so much easier. Would definitely use again.
Elizabeth K | Overall ExperienceI would like to have the option for 24 hour access to my storage unit without having to pay extra. The store rep who helped me today was excellent and exceeded my expectations.
Adam D | Overall ExperienceFriendly staff and they all were very helpful....
DIANA T | Overall ExperienceAngel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipated
Julia S | First ImpressionsConvienant
John B | Overall ExperienceAngel has helped me over the past 3 years that my daughter has been in college. Angel is very helpful!!
Melissa F | First Impressionsvery good experience
JAMES D | Overall ExperienceVery nice facility. Personnel were friendly and very helpful. Would definitely recommend this to those who need short-term storage.
Tara N | First ImpressionsVery friendly and professional
Carol S | First ImpressionsI bought a storage unit and Gwenevere (I think her name was) helped me. She was completely rude and condescending. However, Justin helped me the next day and was extremely helpful and kind!
Sydney F | First ImpressionsVery well run facility with fair rates. Cleanliness was a big plus. Will definitely recommend, and use again if the need arises.
Dustin L | Overall ExperienceVery professional and helpful staff members. Amazing storage facility, clean and secure. Easy in and out second floor access.
Mike H | First ImpressionsThe only issue I have with your storage is the elevator size. It would have been very difficult to put a couch or something similar in there for transport to the 2nd floor
Shawn K | First ImpressionsTHANK YOU
Paul B | Overall ExperienceThe associate taking care of me was very kind and professional. She ensured to walk with me to my unit for the first time.
Michaela D | First ImpressionsThe young lady employer, was nice helpful and Courteous, showed me what to do when returning the truck
Robert W | Overall ExperienceThe guy that serviced me was thorough and friendly.
Jeffrey L | First ImpressionsExcellent facility, see you in October.
George B | Overall ExperiencePriced.to high compared to other storage lockers in the area
Shane R | Overall ExperienceExcellent facility.
ellen p | Overall ExperienceVery easy transaction. The person that helped us was very nice and personable. Highly recommend.
Michelle W | First ImpressionsThe whole experience was better than we expected. Angel explained the storage rental process thoroughly and answered all our questions without any pressure.
Evelyn J | First ImpressionsThe Uhaul representative was very helpful in answering my questions and explaining the services
Russell T | First Impressions5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.
John G | First ImpressionsGreat customer service
Amy H | First ImpressionsI could not say enough good things about the people at this facility. They were very friendly but they talked to each other and supported each other which clearly made everything go smoothly.
JANE J | Overall ExperienceAngel the facility manager always went above and beyond what one would expect. Exceptional service and friendliness. Will most definitely use again. Thanks again Wayne Witherow
Wayne W | Overall ExperienceNo honest personal.
Jose G | First ImpressionsThe on duty staff is cordial and accommodating and has provided me with excellent service and information. The facility is impressive and should meet my storage needs wonderfully.
Jeff W | First ImpressionsI really like the cleanliness and all of the features UHaul offers.
jacob p | First ImpressionsStaff is extremely considerate and went above and beyond my expectations. I would encourage anyone needing to rent a vehicle or storage unit to go to this specific U Haul Facility.
ANNELIESE K | Overall ExperienceOne of the worst experiences I have ever had trying to do business with an established company. I was going to add uhaul into our National plan to expand but I’ll need to find a better company.
Jonathan C | ReservationEverything was great.
Kristin W | Overall ExperienceVery professional and I will make sure I recommend you to my friends
Jerry G | Overall ExperienceVery satisfied
Carol S | Overall ExperienceI have had a storage unit for some time now and always has been a good experience.
Judith R | ReservationAwesome experience. Alleviated any fears I had on storage. Professional and upfront!!
Wayne W | ReservationFriendly people, professional service.
Raymond K | Overall ExperienceVery professional and very nice to work with.. Thanks
Jerry G | ReservationI would use uhaul storage again.
BRANDON P | Overall ExperienceNo comment
vanessa H | Overall Experiencex
Kirste D | Overall ExperienceI had 6 u-boxes to move to a location. When I showed up Saturday morning they have 4 ready on trucks with the remaining 2 ready to be loaded. Such a seamless and quick process.
Hannah L | Overall ExperienceGreat property. Super friendly and extremely helpful staff. Very reasonably priced. Would store items here again without hesitation. Thank you!
Laura b | Overall ExperiencePhenomenal service!
sophia l | Overall ExperienceI had an excellent experience and would use this facility again
Erica F | Overall ExperienceIt was great
William Z | Overall ExperienceGreat Service, nice facilities
Daniel O | Overall ExperienceThank you to the friendly staff
menaka r | Overall ExperienceGreat service, very clean, your service helped us out alot...Thank you!!!!!
Bryan S | Overall ExperienceFacilities and staff were excellent - price was a little high.
Steve B | Overall ExperienceClosed my account and was not given a refund or told that I lost the 18 days left for the month.
Arthur G | Overall ExperienceDid not move in2 this unit. The wait to reach a live person on fone took 4ever. I booked a 8.8' x 18' When I went online 2 check the reservation, it was 4 a 10x10. More wait time on fone, couldnt fix
Audrey D | ReservationGreat storage facility. Amazing staff !!!
Noel S | Overall ExperienceThis facility was great and very convenient. The staff was very helpful.
Kelly H | Overall ExperienceStaff was always extremely courteous and helpful.
Carol K | Overall ExperienceFriendly staff, clean facility, even had the convenience of bathrooms & water fountains. Staff always helpful in answering questions. Very convenient with carts to use & inside parking.
Alexandria J | Overall ExperienceVery nice storage units. Very clean and well maintained.
CONSTANCE L | Overall ExperienceBrice and jen are extramly helpful and kind
Derek S | Overall ExperienceVery clean convenient location just off interstate. Staff is very nice
Robert S | Overall ExperienceNice place friendly staff
joe h | Overall ExperienceIt was really easy to come and go as you please. I liked having the storage unit to pull into without having to go outside/inside to move my stuff. The staff was friendly and helpful.
Julianna E | Overall ExperienceExcellent staff and service
Sidney M | Overall Experience