Customer Reviews for U-Haul Moving & Storage of Park Hills

665 reviews

1 Golfview Dr   Altoona, PA 16601
(Located just South of the Plank Road exit of I-99 behind Love's Furniture)

(814) 414-0397

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(814) 414-0397

1 Golfview Dr
Altoona, PA 16601
(Located just South of the Plank Road exit of I-99 behind Love's Furniture)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Hire more people like Angelica who was knowledgeable, personable and efficient.

William M. 
Rating:
3.0

My overall experience wasn't a grand one. I may use your trucks in the future but I'll never rent storage again. I had an issue with a mouse, at least one, getting into my unit. It must have eaten all of the mouse poison from every other unit in the building before entering mine, pooping green turds literally all over my stuff, and then dying on top of some things. Unfortunately I found it one day, still rotting and stinking, when I was in there taking some of my things out. I followed the smell in confusion and found the nasty surprise to my dismay. If poison is your idea of effective pest control in that kind of environment then I can't believe that it's very effective based on my experience. I could have done that myself and paid less rent if I wanted my things to be covered in poop, poison, and dead rodents. The rent was another issue I ran into. You charge a premium to use the facility. But you also raise the rates periodically seemingly at will and with no rhyme or reason. I had a 10x15 unit loaded to the top so every time you decide a monthly increase was in order I felt helpless. It's not like I can just easily get that amount of stuff out if I don't agree with the increase. Locking in a rate would be nice. I was also never told that having a first floor unit was costing me more for the convenience until I had already been paying rent for years and it came up in conversation with one of your clerks when I was looking to downsize my unit. That brings me to my final complaint. The staff was very hot an cold when dealing with them. Sometimes they were nice and polite. There were many other times though when I went into the office with a general question and I got defensive attitude as if I were there trying to pick a fight. One instance was when I inquired about one of my price increases. The staff just told me, "We don't control that here! It's cooperate!". I can understand a short and rude response like that if I were being confrontational however I'm a pretty laid back guy and couldn't understand where the attitude was coming from. Finally I will say though along with my mountain of complaints listed above that the facility itself was always clean, the access hours I had available to me were usually workable, I like being able to drive my car inside the facility to load/unload, and the area where you can donate your no longer needed but still nice stuff for someone else to take and use was nice.

adam s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley M.  |  Overall Experience 
Rating:
5.0

Wish they would have kept the car storage units available

Melissa W.  |  Overall Experience 
Rating:
1.0

The unit leaked and the tops of my dresser, desk, night stand were ruined. and a chair was water stained.

Doug W.  |  Overall Experience 
Rating:
5.0

Need more customer parking

Adam M. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

david r.  |  Overall Experience 
Rating:
5.0

Everything was wonderful and I will continue to ise this location for all my moving and storage needs.

Mary M. 
Rating:
5.0

Fast and professional. Very smooth and easy experience. I will use U-Haul again and recommend to friends and family.

Gina M. 
Rating:
5.0

Clean and friendly. The cargo van was great

Timothy A. 
Rating:
5.0

Altoona UHaul is the cleanest and most knowledgeable UHAUL facility in the Country.

Sandra M. 
Rating:
5.0

Beautiful, friendly, and efficient facility. You gotta love it

Richard D. 
Rating:
5.0

The woman who helped us was very nice and efficient. The facility was easy to maneuver around and easy to access. I would recommend this location to anyone.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Kelly S. 
Rating:
4.0

Customer did not leave a comment.

Roger G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Johnny B.  |  First Impressions 
Rating:
5.0

I am very pleased with UHaul Storage in Altoona. The staff has always been so kind and wonderful. I’m only moving out because I finally have a home with storage available. Otherwise, I’d still be staying. Very secure, comfortable, and overall an excellent experience.

Zackary S.  |  Overall Experience 
Rating:
5.0

Thank you for my short stay with you guys in Altoona PA

renee p.  |  Overall Experience 
Rating:
5.0

The entire process went so smooth. Thank you for fast service and answering all of our questions and concerns. I recommend the dress moving boxes. What a major time saver. If you have shirts or coats those boxes are awesome. My wife kept handing me nice wrinkle free clothes to put on clothes rod. It took minutes to put them away.

Stephen K. 
Rating:
5.0

Well done.

Bradley S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald A. 
Rating:
5.0

Angelica was great!

Stephen K. 
Rating:
5.0

Very convenient location and the best storage unit value around without a doubt. All of the staff but especially Angel and Jess helped make my moving experience smooth and stress free!

Zachary H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan W.  |  Online Move In 
Rating:
5.0

Jessie was very helpful

Mark E. 
Rating:
5.0

The customer experience I had was excellent your representative Angel is example of what all associates should be like. Courteous, well informed, and professional. For this reason, I will continue to return for more service Rob

Robert H. 
Rating:
5.0

The most professional, safe, and clean storage unit I have ever seen. Very nice operation

Joseph D.  |  First Impressions 
Rating:
5.0

As an employee was leaving work because her shift was over, I arrived. She welcomed me, asked if she could help me, and escorted me into the building. She then shared my needs with the employee on duty and made sure I was getting my needs met. Kudos to her!! Very helpful and friendly employees, spotless facility, and accommodating.

Lourie L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER F. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

Customer did not leave a comment.

Sagar K. 
Rating:
5.0

Customer did not leave a comment.

Dylan M. 
Rating:
5.0

I want to mention that I am a repeat customer, and your representative Angel consistently provides exceptional service.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Albert H. 
Rating:
5.0

Jessy was very helpful and efficient . Great customer service. Thanks

Jim M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

It would have been nice to get a prorated refund after moving out..

Ashley H.  |  Overall Experience 
Rating:
5.0

The facility was excellent. We always felt safe. One of the best things about this U-Haul facility was its employee Angel Knott. She went out of her way to help us. She always was courteous and answered any questions we might have. I have recommended this facility to my friends.

Evelyn J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tammi V. 
Rating:
5.0

very nice person when i picked up and return and very fast

Troy S. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
1.0

Due to a water leak in the storage unit, my chair and sofa cushions were damaged. I did not have insurance on the unit; therefore, I was told Uhaul could do nothing.

jennifer d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
3.0

First unit was way too small and immediately moved up to a bigger unit.

RENEE P. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
4.0

Customer did not leave a comment.

Deborah A. 
Rating:
5.0

Customer did not leave a comment.

Marnie R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip W. 
Rating:
5.0

Angela was extremely helpful. Talked to her several times over two days and she gave me solutions that fit my problems

Richard Z. 
Rating:
5.0

Angel was awesome and amazing! Super nice and super helpful! I was dead tired, on the road for multiple days and she was just laid back, easy going and helped me move in with no issues at all! She definitely made the whole experience better, love her!

Sean G.  |  Online Move In 
Rating:
5.0

From set up to drop off, everything went so smoothly. Angel was very pleasant.

Kelly K. 
Rating:
5.0

Excellent staff, very clean facility

David T. 
Rating:
3.0

When we booked our truck (15ft truck) the man who made our reservation said that all our stuff would fit in a 7x10 locker. It didn’t fit and we ended up having to get a second unit. Because we were mislead we were suppose to get a package deal for two units. After we moved in the girl at the desk said she would call us the next day with the deal price after speaking with corporate. She never called us. We called corporate and waited on hold for an hour, finally spoke to someone and she said she would call us back with the package price. We never received a call in the three months we stored our stuff there and were charged full price for both units. Then we received an email that they were raising our rent on both units to $89.99 even though one was significantly smaller.

Shana A.  |  Overall Experience 
Rating:
3.0

angel who checked us in was great

ivy F. 
Rating:
5.0

Get rid of Ford trucks and vans, replace with Toyotas or Nissans.

Matthew G. 
Rating:
4.0

Very helpful staff during the purchasing and then during the unloading process.

Scott K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April M. 
Rating:
5.0

We were in a very stressful situation and U-haul took a lot of that stress away. The experience from renting the truck to getting a storage unit was so smooth and we were extremely happy.

Heather M.  |  First Impressions 
Rating:
5.0

Great facility & staff.

John L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Angel was wonderful to work with!

Maryann m.  |  Overall Experience 
Rating:
5.0

A overall excellent experience..... excellent equipment and a fantastic staff

David T. 
Rating:
5.0

Good quality equipment, and the staff are spot on !! Enjoyed my experience

David T. 
Rating:
1.0

Unsatisfied with location.. booked different location and never told it was changed. Pittsburg regional rep was rude on phone. Said its not their problem n didn't see a big deal in me being inconvenienced having to go to another location. Will never rent from uhaul again. Last time I was accused of stealing equipment because return center didn't log in equipment. Your service has gone down hill over the years.

Bryce G. 
Rating:
5.0

Customer did not leave a comment.

robert M. 
Rating:
5.0

Angel was courteous, professional, and completed the transaction quickly.

James Y. 
Rating:
4.0

Nothing that comes to mind. This "corporate" location is superior to local franchise type operations in that they regularly have a trailer size that is essentially non-existent locally. Had to drive a bit, but trip was worth it. Very accommodating service rep too. All good.

Thomas C. 
Rating:
5.0

be more clear on return process if bringing back after hours; The phone process did not work for me as I could not get past location indicator even though it was on in my phone. so I came back next morning. It was okay though. I did not mind. Angel was great!!

Jamie S. 
Rating:
4.0

Customer did not leave a comment.

Vanessa H. 
Rating:
5.0

Customer did not leave a comment.

Jeryl G. 
Rating:
5.0

I really wish I could have kept this unit longer this was by far the best storage facility experience I have ever had by far. I will definitely recommend anybody to use your services I hear in need in the future. Well maintained, very clean, convenient hours and moving tools, great staff, and great prices too. Also the recycle corner was an awesome idea as well and was a huge help in my time of renting with you guys. Thank you Angel for a great rental experience.

Alan T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brieann B. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline D. 
Rating:
5.0

Customer did not leave a comment.

Jacob P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob P. 
Rating:
5.0

Customer did not leave a comment.

richard L. 
Rating:
5.0

Staff were friendly and answered any/all questions I posed to them.

Richard K. 
Rating:
5.0

The entire experience was just fantastic- thank you U-Haul. A shout out to the folks at State College U-Haul as well, who quickly converted our trailer order to a pod. Everyone was delightful to work with. Can't recommend this service enough!

james L. 
Rating:
5.0

The staff was super courteous and Very knowledgeable about their job. The van was brand new super cream drove well. I would definitely recommend this place to anyone needing a rental truck or a van. Outstanding kudos to everyone that works there. Three thumbs up.

Deborah D. 
Rating:
5.0

I will tell everyone I know who's moving to get a uhaul! It made our lives so much easier everything fit in the 20' truck and we were able to move our entire house in 1 day! Plus it's not expensive! Well worth it! Highly recommend 😁

shannon W. 
Rating:
5.0

This is absolutely the cleanest place ever. I would recommend this storage to anyone. The staff even remembered me when I would stop in. SUPER!

Kelly B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

I was very impressed with the facility. Clean and professional appearance wowed me!

April E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nicholas D.  |  Overall Experience 
Rating:
5.0

I would like to commend your representative Angel. She was extremely accommodating, and professional.

Kevin A. 
Rating:
5.0

Excellent staff and great equipment.

Zane R. 
Rating:
5.0

Customer did not leave a comment.

Melinda M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Beautiful facility - Great Staff!!

John L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lisa S.  |  Overall Experience 
Rating:
5.0

Everything was great. Easy pickup and drop off. Service was equally great.

Lawrence B. 
Rating:
4.0

Can’t get the truck inside the building. I had a second floor unit so a small elevator was used to transport my furnishings. Difficult transition!

Jeffery L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karla S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney S.  |  Online Move In 
Rating:
5.0

When I got the car it has less than 1/4 a tank of gas. Not sure if it's necessary to fill up. I am on a tight budget as a college student and renting the u-haul was very expensive for me and I was upset that I had to fill up the gas tank too. I understand if it is not policy to fill up but I was upset.

Austin C. 
Rating:
5.0

Customer did not leave a comment.

nicole T. 
Rating:
5.0

Very impressed! Well kept after and the facility is really well done. Will recommend!

Ronald B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

I’ve dealt with several uhaul/ storage places in my time and this particular location was absolutely amazing to me. They worked with me through my hard times and the pandemic. They were kind, helpful, and always willing to go the extra mile for me. Thank you for the amazing customer service.l! I will definitely be recommending them to anyone who needs a storage unit.

Loriel H.  |  Overall Experience 
Rating:
5.0

Great staff, excellent service and great equipment.

ZANE R. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Wendy B. 
Rating:
5.0

Awesome customer service

Courtney H.  |  First Impressions 
Rating:
5.0

Angel is great to work with.

William M. 
Rating:
2.0

This location was nice however, this is not were I wanted to pick it up from. It was out of the way. The woman who helped up was very nice.

Barbara B. 
Rating:
5.0

Angel was a GREAT Help,went out of her way to help me get what I needed!!!!!!!!

Glenn B. 
Rating:
5.0

Customer did not leave a comment.

renee h.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MIRA ANN V. 
Rating:
5.0

Customer did not leave a comment.

Jaimie E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

carl c.  |  First Impressions 
Rating:
5.0

the young lady that was running the store was excellent and wonderful to work with. Would recommend this place to anyone....drove trailer back to NC without a problem.

Gary N. 
Rating:
5.0

The uhaul representative was very helpful and professional. I would definitely recommend this uhaul location due to the help received.

William R. 
Rating:
5.0

I enjoyed my experience with the manager Angel. She was knowledgeable, friendly and made sure I had everything I needed to get the trailer I needed

Eric O. 
Rating:
5.0

The radio is the van could not signals well

Allen S. 
Rating:
4.0

Customer did not leave a comment.

Curtis G. 
Rating:
5.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

Angel was extremely helpful and knowledgeable.

Karen B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

Very Friendly and Helpful. Will be renting again for sure.

Nicole R. 
Rating:
5.0

The lady in the office personally walked me to my unit and showed me the simple check-in process, and the entire storage building is very clean. Great overall experience!

Sarah G.  |  Online Move In 
Rating:
2.0

The system was down, and the reservation I made was for a completely different location in Altoona that was closer to the family members house we were staying at and it was switched at the last moment. We were also called multiples of times and told different things about when and where to pick up our uhaul, so when we got there we were very confused about if our truck was there or not. We also had to check in ourselves, which was no issue, but the box had two sets of keys in it, which we figured were the truck keys and the lock key. When we got to our truck there was no lock on the back door so we went and asked if they had one we could use, since we have always had one on the truck anytime we have ever rented it previously, at a different location. The girl basically scolded us for having the lock key and asked us how we got it, but we told her it was in our key box and we just thought it was for out trucks lock and she then said that we shouldn't have taken it and it wasn't supposed to be in that box and if we wanted a lock we would have to purchase it. In addition, when we went to check the vehicle in, there were at least 15 marks on the outside body that were not marked with any stickers, so we had to take pictures of each little mark so that we wouldn't be charged with the damage. We have never seen any truck that hasn't had all of the damage marked so we had to take about 20 photos to load it into the system before we could complete our check in and move the truck just so we could get the proper angle to take the pictures. The next day, I check my bank account and I was charged an extra $20 from what the reservation had quoted me and what the representative had told me it would be for the total with the fees and taxes included. I asked the rep in Erie and he said they should've told me that it Didn't include the taxes and that it would be a bit more. The experience was very rocky, unplanned and cost me more than what I budgeted for. We will most likely never get another uhaul from Altoona.

Courtney L. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Angel did a great job of having everything ready. Truck was sparkling clean.Well taken care of. No issues during travel. Have recommended this location to others.

Elizabeth F. 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

We received fast, friendly service.

Ralph H. 
Rating:
5.0

Excellent customer service wait time was minimal Very courteous

Donald B. 
Rating:
5.0

Staff was very nice, courteous, and knowledgeable, although a few of the rollers need replaced on the trailer door making it very difficult to open

Jimalee D. 
Rating:
4.0

The facility and service was fine. However Majestic Movers did not show up. They should have called me Monday morning before I rented a Uhaul truck for the move. My wife and I who are over 65 had to do the move ourselves. I will find my own movers in the future.

david r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob C.  |  First Impressions 
Rating:
5.0

Will definitely be back. The manager, Angel, always greets you with a smile and has a great attitude.

Wayne W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

The van was ready for us when we arrived. It was extremely clean and meet all our expectations. The lady working at the location was very professional.

Lawrence B. 
Rating:
5.0

Customer did not leave a comment.

Michael J W.  |  First Impressions 
Rating:
5.0

Angela was very polite and helpful. I definitely will share my experiences with friends and family. Thank you very much, Jason R Roland

Jason R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Z. 
Rating:
5.0

Customer did not leave a comment.

Corey M. 
Rating:
5.0

Customer did not leave a comment.

Jerrold C. 
Rating:
5.0

Customer did not leave a comment.

Sally w.  |  First Impressions 
Rating:
5.0

See you in the fall.

George B.  |  Overall Experience 
Rating:
5.0

Everything was good.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

I would like to know when I will receive a refund for this month as a payment was taken out 4/28 and I cancelled 4/30. Thanks.

Danielle N.  |  Overall Experience 
Rating:
5.0

I loved how it was easy to get in and always had carts to carry stuff upstairs. I will use UHAUL again. Thanks so much

JOYCE F.  |  Overall Experience 
Rating:
5.0

The woman was very professional and kind. The equipment worked great!

Shawn L. 
Rating:
5.0

Easy process, friendly service

Merinda M. 
Rating:
5.0

Customer did not leave a comment.

Ashley H. 
Rating:
5.0

Customer did not leave a comment.

Rick C.  |  First Impressions 
Rating:
4.0

When doing check-in through online, it would be better if there was better instructions of checking in/logging out with the security codes. I think I set the alarm off when first opening my unit because the email made it seem the code would be used on my unit, not by the entrance.

Ashley H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian W.  |  Overall Experience 
Rating:
5.0

The sales reps over the phone as well as at the facility that I spoke and interacted with were extremely helpful, patient, respectful, and knowledgable and were overall great to speak with and am extremely satisfied with the help and services they rendered me. Thank you!!!

Alan T.  |  First Impressions 
Rating:
5.0

Staff person Angel is an asset.

victor r.  |  Overall Experience 
Rating:
5.0

I need a space for my Mazda Miata, I called the number and then I went to the facility with my car. Staff was very helpful, and showed me exactly where to park my car. I had access to the car if I needed it. I would recommend your facility.

Alvesta W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy A.  |  Overall Experience 
Rating:
5.0

One of the best decisions that I have made for the storage of my son's Mustang

Shane H.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

michelle c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ronald s.  |  Overall Experience 
Rating:
3.0

The climate controlled unit was too far away from the loaded truck, and an elevator had to be used. I think it took twice as long as it should have to utilize the unit because of its location. I don’t look forward to moving out. Never again!

Jeffery L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda c.  |  First Impressions 
Rating:
5.0

Outstanding staff. Will be back every year to store my boat.

IAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael R.  |  Overall Experience 
Rating:
5.0

Chose this UHaul location for climate control, safe keeping. Good staff. Friendly, helpful. Clean. Will definitely recommend.

DENNIS F.  |  Overall Experience 
Rating:
3.0

The facility had definitely met my storage needs. The only issue I have is pricing. I believe it is overly priced for what I had recieved.

Elizabeth b.  |  Overall Experience 
Rating:
5.0

No issues at all with entrance to facility and great spot for storage for the bike.

Brian W.  |  First Impressions 
Rating:
5.0

Was treated as a very valuable customer!!

Wayne W.  |  First Impressions 
Rating:
5.0

Super helpful and pleasant-got our drop off location changed when we found out that the pickup location cancelled the reservation

CAROLYN L.  |  First Impressions 
Rating:
5.0

Everyone I dealt with through my storage and moving experience was courteous and professional. Their costs were very competitive and they offered numerous options.

Joe W.  |  Overall Experience 
Rating:
5.0

Very pleasant staff and easy set up

Jaye T.  |  Overall Experience 
Rating:
5.0

Angel and the staff here were always extremely helpful to me! Definitely recommend!

Brianna B.  |  Overall Experience 
Rating:
5.0

Every member of the staff that I have dealt with has been very helpful with my storage and moving experience. I certainly will recommend their services to others.

Joe W.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. The facility was very clean and exceeded our expectations. We would definitely recommend this storage facility.

Tara N.  |  Overall Experience 
Rating:
5.0

Great facility, excellent handling of rental. Thank you

Carl L.  |  First Impressions 
Rating:
1.0

My experience was the worse! I was charged a full month after only checking out 3 days into my monthly payment which was the second month in which I was moving out

janiece p.  |  Overall Experience 
Rating:
4.0

The overall process was okay and not as terrible as I expected. However, there were a few bumps and areas of confusion, but it all worked out.

Jacob P.  |  First Impressions 
Rating:
5.0

Great facility, staff was friendly and very helpful.

Heidi B.  |  Overall Experience 
Rating:
5.0

Clean, easy access. Friendly staff

Robert C.  |  First Impressions 
Rating:
4.0

Mr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, that

Charles S.  |  First Impressions 
Rating:
4.0

Too many hassles for 5 stars. Access hours didn't match what's described online. Forced to buy a disc lock. They claimed my U lock wouldn't fit - but it fit just fine. Occasionally out of free carts.

Zachary B.  |  Overall Experience 
Rating:
5.0

Courteous kind and professional

Kenneth C.  |  Overall Experience 
Rating:
5.0

This was a convenient, clean and secure location for storing our daughter's belongings during her four years at Juniata College.

Melissa F.  |  Overall Experience 
Rating:
5.0

Great service

mike h.  |  First Impressions 
Rating:
5.0

They only suggestion I have is the unit itself wasn’t very well lit. It would be great if there were lights right above the units.

Amy H.  |  Overall Experience 
Rating:
3.0

Very clean

steven s.  |  Overall Experience 
Rating:
5.0

They delivered what they promised. Couldn't be happier.

David D.  |  Overall Experience 
Rating:
5.0

the staff are awesome very knowledgeable of their job

steven s.  |  First Impressions 
Rating:
5.0

They went above and beyond to be sure everything was right! Moving is never easy but they made it seamless. I recommend using the U-Haul site to pick and drop off..saves ALOT of time and super easy!

Wendy R.  |  First Impressions 
Rating:
4.0

Rental rate was high for RV storage. Other venues are between $25 and $30 per month which includes security with cameras.

Lisa R.  |  Overall Experience 
Rating:
5.0

Did exactly as what was promised. Excellent service to a novice like me.

David D.  |  First Impressions 
Rating:
5.0

The staff was very friendly, helpful, and kind.

Christopher L.  |  Overall Experience 
Rating:
5.0

Excellent service and prompt attention to our questions/needs!

Anne S.  |  First Impressions 
Rating:
5.0

Very nice facility

Shawn K.  |  Overall Experience 
Rating:
5.0

I had an excellent experience using this U-haul storage facility. Always clean, well-lit, at a comfortable temperature, and I had no issues at all with dust or moisture on my things. Angel is awesome!

Dawn T.  |  Overall Experience 
Rating:
5.0

The nicest, sweetest, most helpful people I could have ever wished for!! Just wonderful!!

Sherie D.  |  Overall Experience 
Rating:
5.0

The store was very clean and the staff was awesome and very friendly, that right there made me feel good, the demo.on how to use the facility was easy and the restroom very clean also.

Brenda L.  |  First Impressions 
Rating:
5.0

They were amazing. Customer service at it's best.

Tanya K.  |  First Impressions 
Rating:
5.0

I loved that I could drive my car inside the building where carts are accessible to help make moving your items in and out of storage so much easier. Would definitely use again.

Elizabeth K.  |  Overall Experience 
Rating:
5.0

I would like to have the option for 24 hour access to my storage unit without having to pay extra. The store rep who helped me today was excellent and exceeded my expectations.

Adam D.  |  Overall Experience 
Rating:
5.0

Friendly staff and they all were very helpful....

DIANA T.  |  Overall Experience 
Rating:
5.0

Angel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipated

Julia S.  |  First Impressions 
Rating:
5.0

Convienant

John B.  |  Overall Experience 
Rating:
4.0

Angel has helped me over the past 3 years that my daughter has been in college. Angel is very helpful!!

Melissa F.  |  First Impressions 
Rating:
5.0

very good experience

JAMES D.  |  Overall Experience 
Rating:
5.0

Very nice facility. Personnel were friendly and very helpful. Would definitely recommend this to those who need short-term storage.

Tara N.  |  First Impressions 
Rating:
5.0

Very friendly and professional

Carol S.  |  First Impressions 
Rating:
2.0

I bought a storage unit and Gwenevere (I think her name was) helped me. She was completely rude and condescending. However, Justin helped me the next day and was extremely helpful and kind!

Sydney F.  |  First Impressions 
Rating:
5.0

Very well run facility with fair rates. Cleanliness was a big plus. Will definitely recommend, and use again if the need arises.

Dustin L.  |  Overall Experience 
Rating:
5.0

Very professional and helpful staff members. Amazing storage facility, clean and secure. Easy in and out second floor access.

Mike H.  |  First Impressions 
Rating:
4.0

The only issue I have with your storage is the elevator size. It would have been very difficult to put a couch or something similar in there for transport to the 2nd floor

Shawn K.  |  First Impressions 
Rating:
4.0

THANK YOU

Paul B.  |  Overall Experience 
Rating:
5.0

The associate taking care of me was very kind and professional. She ensured to walk with me to my unit for the first time.

Michaela D.  |  First Impressions 
Rating:
5.0

The young lady employer, was nice helpful and Courteous, showed me what to do when returning the truck

Robert W.  |  Overall Experience 
Rating:
5.0

The guy that serviced me was thorough and friendly.

Jeffrey L.  |  First Impressions 
Rating:
5.0

Excellent facility, see you in October.

George B.  |  Overall Experience 
Rating:
3.0

Priced.to high compared to other storage lockers in the area

Shane R.  |  Overall Experience 
Rating:
5.0

Excellent facility.

ellen p.  |  Overall Experience 
Rating:
5.0

Very easy transaction. The person that helped us was very nice and personable. Highly recommend.

Michelle W.  |  First Impressions 
Rating:
5.0

The whole experience was better than we expected. Angel explained the storage rental process thoroughly and answered all our questions without any pressure.

Evelyn J.  |  First Impressions 
Rating:
5.0

The Uhaul representative was very helpful in answering my questions and explaining the services

Russell T.  |  First Impressions 
Rating:
4.0

5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.

John G.  |  First Impressions 
Rating:
5.0

Great customer service

Amy H.  |  First Impressions 
Rating:
5.0

I could not say enough good things about the people at this facility. They were very friendly but they talked to each other and supported each other which clearly made everything go smoothly.

JANE J.  |  Overall Experience 
Rating:
5.0

Angel the facility manager always went above and beyond what one would expect. Exceptional service and friendliness. Will most definitely use again. Thanks again Wayne Witherow

Wayne W.  |  Overall Experience 
Rating:
1.0

No honest personal.

Jose G.  |  First Impressions 
Rating:
5.0

The on duty staff is cordial and accommodating and has provided me with excellent service and information. The facility is impressive and should meet my storage needs wonderfully.

Jeff W.  |  First Impressions 
Rating:
4.0

I really like the cleanliness and all of the features UHaul offers.

jacob p.  |  First Impressions 
Rating:
5.0

Staff is extremely considerate and went above and beyond my expectations. I would encourage anyone needing to rent a vehicle or storage unit to go to this specific U Haul Facility.

ANNELIESE K.  |  Overall Experience 
Rating:
2.0

One of the worst experiences I have ever had trying to do business with an established company. I was going to add uhaul into our National plan to expand but I’ll need to find a better company.

Jonathan C.  |  Reservation 
Rating:
5.0

Everything was great.

Kristin W.  |  Overall Experience 
Rating:
5.0

Very professional and I will make sure I recommend you to my friends

Jerry G.  |  Overall Experience 
Rating:
5.0

Very satisfied

Carol S.  |  Overall Experience 
Rating:
5.0

I have had a storage unit for some time now and always has been a good experience.

Judith R.  |  Reservation 
Rating:
5.0

Awesome experience. Alleviated any fears I had on storage. Professional and upfront!!

Wayne W.  |  Reservation 
Rating:
5.0

Friendly people, professional service.

Raymond K.  |  Overall Experience 
Rating:
5.0

Very professional and very nice to work with.. Thanks

Jerry G.  |  Reservation 
Rating:
5.0

I would use uhaul storage again.

Stephanie R.  |  Overall Experience 
Rating:
2.0

No comment

vanessa H.  |  Overall Experience 
Rating:
5.0

x

Kirste D.  |  Overall Experience 
Rating:
5.0

I had 6 u-boxes to move to a location. When I showed up Saturday morning they have 4 ready on trucks with the remaining 2 ready to be loaded. Such a seamless and quick process.

Hannah L.  |  Overall Experience 
Rating:
5.0

Great property. Super friendly and extremely helpful staff. Very reasonably priced. Would store items here again without hesitation. Thank you!

Laura b.  |  Overall Experience 
Rating:
5.0

Phenomenal service!

sophia l.  |  Overall Experience 
Rating:
5.0

I had an excellent experience and would use this facility again

Erica F.  |  Overall Experience 
Rating:
5.0

It was great

William Z.  |  Overall Experience 
Rating:
5.0

Great Service, nice facilities

daniela o.  |  Overall Experience 
Rating:
5.0

Thank you to the friendly staff

menaka r.  |  Overall Experience 
Rating:
4.0

Great service, very clean, your service helped us out alot...Thank you!!!!!

Bryan S.  |  Overall Experience 
Rating:
4.0

Facilities and staff were excellent - price was a little high.

Steve B.  |  Overall Experience 
Rating:
3.0

Closed my account and was not given a refund or told that I lost the 18 days left for the month.

Arthur G.  |  Overall Experience 
Rating:
2.0

Did not move in2 this unit. The wait to reach a live person on fone took 4ever. I booked a 8.8' x 18' When I went online 2 check the reservation, it was 4 a 10x10. More wait time on fone, couldnt fix

Audrey D.  |  Reservation 
Rating:
5.0

Great storage facility. Amazing staff !!!

Noel S.  |  Overall Experience 
Rating:
5.0

This facility was great and very convenient. The staff was very helpful.

Kelly H.  |  Overall Experience 
Rating:
5.0

Staff was always extremely courteous and helpful.

Carol K J.  |  Overall Experience 
Rating:
5.0

Friendly staff, clean facility, even had the convenience of bathrooms & water fountains. Staff always helpful in answering questions. Very convenient with carts to use & inside parking.

Alexandria J.  |  Overall Experience 
Rating:
5.0

Very nice storage units. Very clean and well maintained.

CONSTANCE LEE P.  |  Overall Experience 
Rating:
5.0

Brice and jen are extramly helpful and kind

Derek S.  |  Overall Experience 
Rating:
5.0

Very clean convenient location just off interstate. Staff is very nice

Robert S.  |  Overall Experience 
Rating:
5.0

Nice place friendly staff

joe h.  |  Overall Experience 
Rating:
4.0

It was really easy to come and go as you please. I liked having the storage unit to pull into without having to go outside/inside to move my stuff. The staff was friendly and helpful.

Julianna E.  |  Overall Experience 
Rating:
5.0

Excellent staff and service

Sidney M.  |  Overall Experience 
No reviews have been submitted for this location.

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