Customer Reviews for U-Haul Moving & Storage of Pharr

1206 reviews

4007 N Cage Blvd   Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana)

(956) 702-9494

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(956) 702-9494

4007 N Cage Blvd
Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CHERYL F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alvaro P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIEGO O. 
Rating:
4.0

In and out in no time. Great customer service.

HECTOR G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

MARIO M. 
Rating:
1.0

Customer did not leave a comment.

Juan O. 
Rating:
4.0

1 ⭐ off because map of storage area/buildings would not download/show.

Roberto V.  |  Online Move In 
Rating:
5.0

Amazing customer service!!! Will help you if there's any additional needs for your move.

MARIA G. 
Rating:
5.0

Excellent service

JOSE I G. 
Rating:
5.0

Eric was super helpful and 10/10 would come here again !

LUIS V. 
Rating:
5.0

Customer did not leave a comment.

Ira P. 
Rating:
5.0

Customer did not leave a comment.

ALEXIS A. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY M. 
Rating:
3.0

Customer did not leave a comment.

RUTH P. 
Rating:
5.0

Customer did not leave a comment.

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Sean L. 
Rating:
5.0

Nothing to improve everyone was so nice to use when returning the u haul truck thanks guys.

RICARDO G. 
Rating:
5.0

Customer did not leave a comment.

Richard V. 
Rating:
5.0

The return location was already closed. Employee, closing up took the time to help me. Very nice individual....

ROMAN R. 
Rating:
5.0

Customer did not leave a comment.

Alex C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Conrado H. 
Rating:
5.0

Everyone here is awesome!

Israel S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JESUS C. 
Rating:
5.0

Customer did not leave a comment.

ALMA J. 
Rating:
1.0

There were no instructions as to where to park vehicle. I returned it a day earlier did not get credit for that

SYLVIA H. 
Rating:
5.0

Facility and units are in excellent condition and the upkeep is amazing. Staff always makes sure to acknowledge a customer even if they are busy with another customer. They tailor their customers service and services to each of the customers needs and wants. Hats off for management & manager.

IIiana E.  |  First Impressions 
Rating:
4.0

My original pick-up point was Valley Outdoor Power Equipment in Pharr, Tx. They are totally inapt. They did NOT have a trailer, would not refer me to a dealer that did and acted as though they did not care ! I got on phone and another location gave me the big office in Pharr. They did take care of it, but only after they did not return my call, but did well face to face.

RONALD P. 
Rating:
4.0

Friendly service

JOSE ANTONIO M. 
Rating:
4.0

Customer did not leave a comment.

GERARDO Z. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G.  |  First Impressions 
Rating:
5.0

Nothing. Everyone that works there was so helpful and knowledgeable and I mean everyone I got helped by three people and They were so great

ALBERTO G. 
Rating:
4.0

There was a used syringe uncapped in the headboard and I was shocked to see that and lucky I didn't get stuck by it. I told the employee and they apologized but wow that's scary and shouldn't be in there. I took a picture and showed it to the employees but it was just shrugged off like that's normal to have syringes sticking out of theirs trucks headboards.

KIRK L. 
Rating:
5.0

Customer did not leave a comment.

Robert G.  |  Overall Experience 
Rating:
5.0

Very affordable prices and friendly staff. Clean environment and good security measures. Mr. Eric was very helpful and patient with my reservation and answering all my questions.

Jeanett W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Customer did not leave a comment.

jorge m.  |  Overall Experience 
Rating:
5.0

Very friendly and knowledgeable staff. They were very helpful and attentive. Would definitely use Uhaul again.

DEANDRA C. 
Rating:
5.0

Clean,secure,and courteous. What more could you ask for in a storage facility?

John H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAVIER R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
1.0

Mrs. Alma Gutierrez behaved in a very rude and unkind way when I asked her why they had charged me an extra day, if I had returned the truck only an hour later and I explained to her about a family emergency that I had that day The treatment of me was very aggressive with his words, he never wanted to listen to what I tried to explain to him. Of course I told her that I would never go back to her business to rent a truck again and I would never recommend it to my family and friends Mrs. Gutierrez does not represent this U-HAUL any well.

MANUEL O. 
Rating:
5.0

Customer did not leave a comment.

MAIRELYS R. 
Rating:
1.0

Make sure that associates follow procedures when renting out equipment and trucks

DONNA C. 
Rating:
5.0

Customer did not leave a comment.

KAREN C. 
Rating:
5.0

Customer did not leave a comment.

JASON S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

LYNNETTE A. 
Rating:
5.0

Customer did not leave a comment.

LIONEL P. 
Rating:
5.0

Thanks!

JOSE M. 
Rating:
5.0

Put signs or have someone direct people who need to drop off a Uhaul to the proper area at the Uhaul location.

Nicholas C. 
Rating:
5.0

Customer did not leave a comment.

GUADALUPE P.  |  Overall Experience 
Rating:
4.0

none

JOSE L. 
Rating:
5.0

That you have the best deals

KIMBERLY G. 
Rating:
5.0

Customer did not leave a comment.

Christine V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

ABEL C. 
Rating:
5.0

Customer did not leave a comment.

MARIA G. 
Rating:
5.0

Customer did not leave a comment.

Brandon O.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rene S.  |  Overall Experience 
Rating:
4.0

Don't charge the customer twice for the rental.

KENNA G. 
Rating:
5.0

Customer did not leave a comment.

luis L. 
Rating:
4.0

Customer did not leave a comment.

Gilbert C. 
Rating:
1.0

In was sent to 3 different locations. Horrible

PEDRO L. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE G. 
Rating:
5.0

Customer did not leave a comment.

JOSE G. 
Rating:
5.0

Customer did not leave a comment.

MARIO A. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIAN L. 
Rating:
4.0

I rented a uhaul that more than likely hasent been kept up with in a very long time. The steering was REALLY bad. Over due for an alignment and the suspension was really bad. Location was pretty clean and kept up with.

RUDY Y. 
Rating:
4.0

Customer did not leave a comment.

Sergio P.  |  Overall Experience 
Rating:
5.0

None

Victor N. 
Rating:
5.0

Everything was excellent; can't think of anything to improve. Long trip went very well!

JANIS K. 
Rating:
5.0

Customer did not leave a comment.

CARON C. 
Rating:
5.0

Congratulations you have any good information about your services!

ARTURO G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

abby p.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Customer did not leave a comment.

Claudia Elena D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VINCENT G. 
Rating:
4.0

I was very irritated that you required to call 2 references to confirm that they know me when I went to pick up the truck. I will try to rent from a company that does not require that in the future.

STEPHEN G. 
Rating:
5.0

Customer did not leave a comment.

Estrella G.  |  Overall Experience 
Rating:
5.0

My experience was exceptional. The process was smooth and efficient. Jaker, Eric and Daniele were extremely polite, patient and courteous. However, the return process was a bit frustrating. First I could not log in and then your system had problems locating me. It took me about 30 minutes to do the self return. Overall experience was excellent. Will not hesitate to rent again.

Umer J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLENDA B.  |  First Impressions 
Rating:
5.0

Very professional and helpful.

Daniel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARISA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro R.  |  Overall Experience 
Rating:
1.0

I saw charges on my account that were unacceptable. I am not going to let you guys just draft out of my card for anything extra

NICHOLAS AARON U. 
Rating:
5.0

Discount

DANIEL ARMANDO T. 
Rating:
5.0

Customer did not leave a comment.

TORIBIO REYNALDO F. 
Rating:
5.0

Great and courteous service

MARIO M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NORMA S. 
Rating:
5.0

Customer did not leave a comment.

bob r.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Leticia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALMA T. 
Rating:
5.0

Customer did not leave a comment.

Francisco O. 
Rating:
5.0

It's all ok with me with your service

ELOY Q. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

joAnn Z. 
Rating:
5.0

Great

Amanda A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claudia P. 
Rating:
5.0

Scheduler changed pickup location without informing me. Arrived at original pickup location, without the available equipment. Required multiple phone calls, and prolonged hold times to clarify. Cause 15 min drive ant an hour delay in plans.

Jorge P. 
Rating:
5.0

Customer did not leave a comment.

AUMBRA B. 
Rating:
2.0

First off I have rented the same style Uhaul trailer 6x12 2 prior times this month only to be told I had the wrong size hitch ball and the tech refused to hook up. This is understandable safety is paramount so maybe that would be more with the other Uhaul facilities. Being an police officer I recognize certain smells and this trailer wreaked of Marijuana, but I am moving and I didn't want to waist time swapping out the trailer. But then upon returning the trailer I had to park under a canopy and wait for the tech to conduct a full inspection of the trailer as they joked around and took their time doing this. Once they finished I had to pull the trailer to another area so they could wash it down (while still hitch to my truck).. After all that I was finally allowed to drop off the trailer. My other experiences were just a quick inspection and I was allowed to go on my way. I will still continue to use Uhaul, but probably will not be returning to this location.

ANA D. 
Rating:
5.0

Friendly and welcoming. Answered my questions.

LILENI MARIEL H. 
Rating:
5.0

Customer did not leave a comment.

guillermo G. 
Rating:
5.0

Outstanding service and personnel. Will definitely use again

leo c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDELMIRO L. 
Rating:
5.0

Customer did not leave a comment.

marilyn m.  |  First Impressions 
Rating:
5.0

Always so friendly keep it up

RICHARD D. 
Rating:
5.0

very friendly staff. clean and secure

Jose Carlos M.  |  First Impressions 
Rating:
3.0

truck was uncomfortable to drive, didn't have cruise control. the windows could not be adjusted. the truck is not low as advertised. truck was noisy, truck door needs a rope or something to be able to lower the rear door. Basically this vehicle sucked

Ruben M. 
Rating:
5.0

Good service and organized .

Daniel C.  |  Overall Experience 
Rating:
5.0

Nothing. Service was great!

Rachel C. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

They folks that helped me were polite and professional. My reservation had a mistake and two gentlemen were quick to correct and get me on my way.

RICHARD C. 
Rating:
4.0

Customer did not leave a comment.

FRANK F. 
Rating:
5.0

At rental location Erik and Becky were very professional and friendly. No problems what so ever. Thank You!

MICHAEL B. 
Rating:
5.0

Just speak with Eric he is an amazing person with great energy.he Had me and my mother & sister laughing and smiling the whole time . Very respectful!

MICAELA V. 
Rating:
5.0

Customer did not leave a comment.

Natalie A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

None

EDGAR R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
5.0

The service was spot on. Eric was personable and walked me through the whole process.

OSCAR T. 
Rating:
1.0

Was charged for extra day when service desk was backed up and did not checkin in time , have rented before from this store always had great customer service , will be going to different store from now on

ROEL R. 
Rating:
5.0

Customer did not leave a comment.

Leticia M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICARDO L. 
Rating:
5.0

We have always had good experiences with U-haul. Your having a pickup to rent was awesome! Thank you.

James L. 
Rating:
1.0

I reserved a 26 foot truck for a Thursday on a Tuesday morning in Alamo which is where it was needed to be picked up. I was told that the truck would be dropped off there, so that it could be picked up where I made my reservation. I had to drive out of town to pick up the truck which made me pay extra and waste more time. Very inconvenient.

rebecca L. 
Rating:
5.0

They are extremely fast and friendly. I will continue to do business with them. :)

Kayla B. 
Rating:
5.0

excellent 👍

LETICIA M. 
Rating:
5.0

Customer did not leave a comment.

victoria S. 
Rating:
5.0

Eric & Jabar were totally awesome in helping me. Very friendly and helpful.

Anival H. 
Rating:
5.0

Will rent again. Thank you

mirna b.  |  Overall Experience 
Rating:
5.0

Very satisfied with customer service received. Employees were extremely courteous and helpful. Will definitely recommend and use this location again when necessary.

Jacqueline W.  |  Overall Experience 
Rating:
5.0

The facility were well kept and staff friendly and professional. An unexpected hassle free experience when I had delays in a move into a new house.

JOHN M.  |  Overall Experience 
Rating:
5.0

Their hospitality is amazing and always happy to help.

Andrea R. 
Rating:
2.0

Climate controlled units never felt cool. Door on unit would not stay up. When in the store employees always worked at a snails pace

Isak C.  |  Overall Experience 
Rating:
5.0

They are always very friendly!

Kayla B. 
Rating:
5.0

Jonathan was extremely helpful, professional and courteous through out my whole experience of unloading U-boxes to a storage unit. Jonathan's expertise and pleasant daminer made for a very positive experience. This is why I'm a returning customer to this site for their professionalism and positive attitudes with every interaction. Thank you!

Kristina G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria V.  |  Overall Experience 
Rating:
5.0

GREAT EXPERIENCE!

STEVIE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Judith C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicolas A. 
Rating:
5.0

Great customer service

ANGELICA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Consuelo S.  |  Overall Experience 
Rating:
4.0

Great service and will definitely be using services in the near future again!

Estrella G.  |  First Impressions 
Rating:
5.0

The staff is friendly and helpful, the lady manager was very nice and very helpful every time I dealt with her. I would recommend this storage facility. The store has all the moving supplies you need such as boxes, bubble wrap, tools, straps, pretty much one stop shop if you’re moving.

Marisela R.  |  Overall Experience 
Rating:
5.0

Awesome service and great prices. However your success is definitely driven by the people you have working here locally. Your employee spoke very highly and proud of Uhaul. I wish i had more employees like this in my work organization.

Israel S.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jorge v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo D.  |  Overall Experience 
Rating:
5.0

My entire experience was excellent. The staff was very helpful. The facility was clean and secure. I was very impressed and would highly recommend Uhaul storage to anyone needing a storage unite.

Shealynn H.  |  Online Move In 
Rating:
5.0

The majority of the staff was amazing, including the manager. There was one exception with one of the employees in which he told me that was ok for me to go and get the lock when I was getting all my stuff from the storage and when I came back to return the unit, he closed the store in my face and told me it was too late, even thought I asked him if I had time and if he would have wait for me and he said yes. It took me, about 5 to 6 minutes to return to the store. Besides that experience, everything else was great! Rest of the staff is somewhat friendly.

XAVIER B.  |  Overall Experience 
Rating:
5.0

Staff was very helpful in every aspect. During hard times due to covid the late fee was waived. Also when i needed to add someone to the account they navigated me step by step over the phone on how to do the change online and were sooo patient and helpful! The management was always friendly . id Definetly recommend the Pharr Uhaul to anyone in the area and surrounding towns

rosa g.  |  Overall Experience 
Rating:
5.0

I was looking for a safe and secure place for my RV and close to home

Jose R.  |  First Impressions 
Rating:
5.0

Jonathan was always ready to help.

frank r.  |  Overall Experience 
Rating:
5.0

Super courteous and very friendly

Natalie A.  |  First Impressions 
Rating:
5.0

Top notch,cleanliness and excellent customer service. Gained a customer for life.

Ruben C.  |  Overall Experience 
Rating:
4.0

Everyone was very friendly and kind. I had no issues with any part of U-hauls services. Although, while i was there some employees did not have a "Customer-first attitude" with other customers. That needs a little work. But with me, fortunately, I was treated very very well. I will remain a customer for a long time. Prices are very reasonable. Thanks again.

Benito G.  |  First Impressions 
Rating:
5.0

Excellent service.

jose R.  |  First Impressions 
Rating:
5.0

Staff member named Eric went above & beyond to ensure all my questions were answered, was extremely polite & never stopped smiling underneath his face mask. It helped calm my Overwhelmed nerves from my moving chaos.

abby p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rene c.  |  First Impressions 
Rating:
4.0

Good

Aurora G.  |  First Impressions 
Rating:
5.0

It was an amazing experience and Eric and the staff were excellent in helping me. Five stars.

james e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tomas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda g.  |  Overall Experience 
Rating:
4.0

I would rate a 5 star, but the buildings need to be fumigation more often. My outdoor storage had a lot of spiders. Either that, or fix the garage doors seal better. And one more thing, i would have liked 24 hours access. Other than these minor things, excellent place. .

jose R.  |  Overall Experience 
Rating:
5.0

Great service,would definitely choose this same location for any future storage needs.

Sonia S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Felipe A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

carrie f.  |  Overall Experience 
Rating:
5.0

Want to thank the manager helping us out great lady amazing customer care... great job

Marie G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DUVINA A.  |  Overall Experience 
Rating:
5.0

No lie, this U Haul facility has been the absolute best. Having had storage units from Houston to Austin to San Antonio, this location has given me the best experience. Yea this is a move out review but FYI, I moved to 2 larger spots on the property. Nuff said...

Mick S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leah P.  |  Overall Experience 
Rating:
5.0

Great customer service, very professional and polite

mirna b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose C.  |  Overall Experience 
Rating:
5.0

The business is very clean and the service is excellent

rolando g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eddie l.  |  Overall Experience 
Rating:
5.0

Johnathan was very helpful, has fantastic customer service skills. Would definitely recommend to everyone your location and of course Johnathan.he was just awesome. He is a very kind and very attentive in listening to my our needs, very pleased. Thank you

carrie f.  |  First Impressions 
Rating:
5.0

Very clean facilities and staff very friendly

maria del carmen c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eric w.  |  Overall Experience 
Rating:
5.0

Elvia was great. Very helpful.

Juan A.  |  Overall Experience 
Rating:
5.0

Easy process! Reserved everything online and within an hour I was able to get into my storage unit.

Lidia F.  |  Online Move In 
Rating:
5.0

All staff members were very helpful and friendly.

joyce R.  |  Overall Experience 
Rating:
5.0

😊

Maribelle R.  |  First Impressions 
Rating:
4.0

overall good

maria c.  |  First Impressions 
Rating:
5.0

I would recommend Uhaul to everyone!! Not disappointed at all they have all the tools you need weather your moving out or moving towns !!

Vanessa D.  |  Overall Experience 
Rating:
5.0

Nice job. From Wisconsin to Texas your road assistance and 26 truck was great. Thanks

JOEL g.  |  Overall Experience 
Rating:
5.0

I enjoy interaction with the staff at this environmentally safe facility. The staff is amazingly friendly and helpful, always having smiles and giving out good vibes.

Meredith R.  |  Overall Experience 
Rating:
5.0

Very friendly staff.

jorge l.  |  Overall Experience 
Rating:
5.0

Eric was great!

Jaime R.  |  First Impressions 
Rating:
5.0

I find the staff at this facility very friendly and professional, particularly Miss Elvis Gutierrez. It is VERY clean with easy access. I will be back.

Meredith R.  |  First Impressions 
Rating:
5.0

Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.

darlene b.  |  First Impressions 
Rating:
5.0

Great customer service, manager and employees always with a very positive altitude. If I ever need you guys, I will definitely come back and rent from you......thank you!

MARGARITA C.  |  Overall Experience 
Rating:
5.0

Very Secure, extremely courteous service, very convenient. Definitely recommend this UHaul Center.

charles h.  |  Overall Experience 
Rating:
4.0

Very helpful

Torren W.  |  Overall Experience 
Rating:
1.0

Tho I reserved a 20’UHaul & car dolly 2 weeks in advance for Peru, ILlinois location, the day before I received 2 separate emails that 20’ UHaul would be in Ottawa, IL & car dolly would be in Pontiac,

irma m.  |  First Impressions 
Rating:
5.0

Person that helped was very very nice. Very helpful and met all my needs.

James J.  |  First Impressions 
Rating:
5.0

Every time i went to the office the staff was very friendly and helpful. Facility is very clean and accessible. My items were well kept in the climate controlled unit. Will use again if need arises.

Rubi A.  |  Overall Experience 
Rating:
5.0

Elvia was very helpful and knowledgeable, about u haul trailer. We have use them before. The area is so clean, that my wife and I decided to store are travel trailer.

Mike G.  |  Overall Experience 
Rating:
5.0

Excellent service

Efren S.  |  Overall Experience 
Rating:
4.0

Really nice people at the front desk. Very helpful.

Daniela A.  |  First Impressions 
Rating:
1.0

The reservation portion was fine, however, the check-in and service at the Uhaul location on hwy 281 in San Antonio was extremely poor. Supposedly the internet service was down, we lost hours.

Alfredo L.  |  First Impressions 
Rating:
5.0

Excellent service

Efren S.  |  First Impressions 
Rating:
5.0

Very friendly...answer all your questions very knowledgeable

juan g.  |  First Impressions 
Rating:
5.0

Professional service. Elvia was Eager to be helpful. Thank a Elvia I appricate Your patience even though I lost my key . Yours respectfuly, ~ Pablo Salinas

Pablo S.  |  Overall Experience 
Rating:
5.0

The price is very reasonable, the staff is the friendliest around and they treat you as if you’re their number one priority!

kerri l.  |  Overall Experience 
Rating:
5.0

Excellent services and team. Used rental and storage services. Psinless and great prices with great customer service by all team members worked with.

Kristina G.  |  Overall Experience 
Rating:
5.0

Quick clear, peodesionals

Benjamin F.  |  First Impressions 
Rating:
5.0

It is very good

JOHANNA S.  |  Overall Experience 
Rating:
5.0

Most affordable company with so many options. Staff has been great as well.

Mariah J.  |  Overall Experience 
Rating:
5.0

The best customer service! They were virtuous and quick to help us!

kerri l.  |  First Impressions 
Rating:
5.0

Thank you Ramsey I believe was the gentleman who was very nice and patient.

NEW HOPE MINISTRIES ..  |  Overall Experience 
Rating:
5.0

Outstanding, friendly, helpful and professional staff.

leo c.  |  Overall Experience 
Rating:
5.0

...

Gloria C.  |  Overall Experience 
Rating:
3.0

It does the work.

Diego A.  |  Overall Experience 
Rating:
5.0

Great customer service

David S.  |  Overall Experience 
Rating:
5.0

Great customer service!

David S.  |  Reservation 
Rating:
5.0

Good informed personnel . Helpful too.

Pablo S.  |  First Impressions 
Rating:
5.0

This my second time using their services and again did not disappoint. They went above and beyond for my business. I will continue to go back to this facility for their outstanding customer service!

Kristina G.  |  First Impressions 
Rating:
5.0

Great service, I am happy with my service with uhaul & I will recommend to family & friends.

Eric M.  |  First Impressions 
Rating:
5.0

excellent manager, good staff.

Armando D.  |  Overall Experience 
Rating:
5.0

Staff was exceptional.

randall k.  |  Overall Experience 
Rating:
5.0

I live in Illinois and had to rent this unit after my Mommy passed away. Staff was always very pleasant, patient, and helpful with all my concerns and questions, even from a Pharr ~ lol!

Hilda M.  |  Overall Experience 
Rating:
5.0

NA

Arnold E.  |  Overall Experience 
Rating:
5.0

Bebo was fantastic! Knowledgeable, friendly, helpful. I had issues with the central scheduling personnel not listening to my needs but once it was all worked out, I was very satisfied.

Rebecca P.  |  Reservation 
Rating:
5.0

No comment but everything was great!

GILBERT R.  |  Overall Experience 
Rating:
5.0

You guys did a good job. It was great doing business with your organization in Pharr, TX. All the guys were always busy and ready to serve the customer.

Humberto Z.  |  Overall Experience 
Rating:
5.0

Everyone was very nice.

NORMA P.  |  Overall Experience 
Rating:
2.0

I was told that there was an RV space available at this location that would accommodate a 24' trailer. Upon arrival, I was told that the area was under construction and was not available Waste of ti

DOUGLAS D.  |  Reservation 
Rating:
5.0

Easy process and good customer service

Edward h.  |  Reservation 
Rating:
5.0

Staff was great. Would use again.

MARY H.  |  Overall Experience 
Rating:
2.0

Poor rating because your after hrs facility so small there was GREAT difficulty maneuvering an SUV and 6x12 trailer and a 26 ft truck into the available space Poor recognition/planning by U-haul

ray m.  |  Reservation 
Rating:
5.0

Thanks for your help.

Christian M.  |  Overall Experience 
Rating:
5.0

Elvia is Awesome, she goes above and beyond to meet clients needs. Excellent Customer Service. She should receive a raise with her Staff. God bless you all. Magdalena recently moved from Orlando

Magdalena P.  |  Overall Experience 
Rating:
5.0

Excellent manager and staff

liliana c.  |  Overall Experience 
No reviews have been submitted for this location.

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