Customer Reviews for U-Haul Moving & Storage of Platteville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Platteville

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john h. on

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travis g. on

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Frank B. on

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Benjamin G. on

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MARGARET O. on

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Frank B. on

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Savion K. on

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Staci N. on

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linda s. on

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no one to deliver container to my home, had to rent a truck to transport goods from home to storage facility, then load u-box

Joseph M. on

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Mark H. on

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Great customer service!!!

Peter P. on

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Guy C. on

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Great site. Wide open lot for easy connect. Store clean and wide open. Friendly, helpful service. Opened at 7 which was a big plus for me.

Matthew R R. on

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John S. on

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Rick K. on

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~Chris was very organized and helpful. A+

Scott W. on

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Everything was excellent! The trailer was extremely clean (which made us very happy)! Mary was very helpful and knowledgeable. We will definitely rent from this U-Haul location in the future!

James B. on

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Representative didn’t mention we would be charged a late fee for returning to the store when they opened at 9:00 am. Pick up was after 8:00 two days prior.

Lori and David M. on

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Great customer service!

HAGGER W. on

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Pickup and drop off was extremely easy. I received effortless customer service at both locations. I was very satisfied.

keith h. on

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Can not think of any improvements needed. They were very friendly and helpful. We highly recommend renting from them.

Eric B. on

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Jay C. on

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make sure the equipment is where the U-Haul website said it would be. I had been away from home for several days when U-Haul called to say that my pickup site had been changed to a location 25 miles away so I never got the message. I was not a happy camper.

Jessica B. on

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Woman working was amazing!!! So nice and helpful.

Deborah E. on

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Gary C. on

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cody b. on

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lisa r. on

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This was our first time using Uhaul. We were very pleased and will definitely use Uhaul again.

kyle h. on

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Nothing - It was a great experience.

Tracy H. on

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Bruce K. on

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SUSAN M. on

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The blankets and hand truck were not in the truck and it was after hours. We spent over a half an hour on hold and wasted time searching in other vehicles for blankets and a hand truck. It was a very disappointing experience especially because we were constrained by time.

shelby l. on

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Myron F. on

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My only disappointment was I was allotted 111 miles and I went over by 3 miles and was charged an extra fee. I felt that that 111 miles was cutting things a little close.

charles h. on

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Mike T. on

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Brian F. on

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William H. on

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Matthew E. on

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Not much to improve. Everything ran smooth with mobile pickup.

TERRY S. on

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You did a great job. Just keep doing what your doing. Thanks

Brenda S. on

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I filled the tank more than I needed to, so it would have been nice if I could have had a break on the mileage. I went 5 miles over. We could have called it even.

Josh S. on

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Improve your online reservation process. I would give it a 0. The trailer I reserved wasn't available at the location I reserved it at. Good thing the store owner was able to locate a replacement

Joseph E. on

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theresa g. on

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Nothing- Mary was great to work with. Answered all questions that we had before moving day!

crissa b. on

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We advised them the trailer pushed our truck quite a bit so there may be an issue with the brakes.

richard b. on

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darrell c. on

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mitch k. on

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Just the process of getting the uhaul vehicle, it is a lengthy process that could be done the night prior and then send the vehicle # and the code for the truck at the time of the reservation. Other than that good work.

Shelly h. on

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No one at location for me when I went to pick-up my truck. Had to do the 24/7 pick-up and said it would be easy. Was not and took a very long time on phone to get my reservation finished.

alan j. on

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pretty good,

dean q. on

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Ever thing was great.

Joseph A. on

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I feel like the price was higher than the value I got.