Customer Reviews for U-Haul Moving & Storage of Port Townsend

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Port Townsend

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STEPHEN R. on

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Computer software needs to be updated as it took a very long time to try to process my Dolly rental and then would not take my credit card. We tried 2 different cards and it would not process it at all. took almost 30mins to get my rental and I was lucky I had some cash.

eugene S. on

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JOhn P. on

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Terry L. on

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Mark S. on

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Lisa J. on

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All customer service folks were capable, efficient and kind.

Leroy P. on

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Chris C. on

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I thought the verification process was a little intense after remembering some of the vehicles running through crowds and what not I realize It may be necessary other than that is a good experience

Roger M. on

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Dave L. on

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Michael S. on

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Main complaint is that tongue of 5x8 trailer is too low to the ground, particularly for small cars. Lots of chain dragging when entering and existing gas stations with standard driveway cuts.

Rachel S. on

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Douglas B. on

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this loctionwas great

Robert F. on

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Average... had to vacuum the drivers seat so I could sit on it. Sand and dirt in the seams... new truck needs to be cleaned

John M. on

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Scott F. on

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John C. on

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Professional yet personable service. Highly recommend

Jeffrey H. on

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peter W. on

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Nothing

Ronald R. on

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Tel the customer know that a tow dolly would be very noisy.. With and without a load.

Norman C. on

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Female employee was very helpful and professional.

mark K. on

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Teresa M. on

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Cary H. on

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John M. on

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Stefaan V. on

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KURT K. on

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Michael M. on

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John G. on

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Nicolas O. on

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Donna W. on

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Mark S. on

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Nice friendly place . I would use again

Jake N. on

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harold P. on

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Richard N. on

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Nothing. Excellent customer service!

Belinda S. on

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Very helpful & friendly as usual

Ann L. on

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Their helpfulness was phenomenal. The problem was the subcontractors from Moving Help.Com—two did not show up. PT UHaul recommended a local mover. I suggest avoid Moving Help.Com!!!!!!!!!!!!

Steve K. on

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Ted was very accommodating with all my changes. It was much appreciated!

Michael F. on

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I know this is a corporate location, but what a good example for the rest of your company.

Charles B. on

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I arrived and everything was ready to go. This is the best U-Haul experience I have had.

RONALD C. on

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The staff was very friendly.

KIM W. on

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Friendly and helpful. Facility is large and convenient to park in.

Curtis H. on

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Staff were great to work with and the Moving Help Mike Rossier was a life saver and went out of his way to accommodate us!

Jason K. on

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Staff were accommodating and professional.

Mary D. on

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Friendly professional service. Would highly recommend them to anyone looking for a convenient and economical way to move/store things.

lucille w. on

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Miscommunication with a continual rental for a larger truck was bad. We ended renting from Budget. So sorry.

Terri A. on

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The facility is great, and the people are fabulous! Everyone is so helpful and pleasant.

Amy K. on

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Friendly and helpful staff.

Karen B. on

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The staff was extremely helpful, friendly and proficient. I would highly recommend this facility to anyone for their moving or storage needs.