Very nice customer service. Very helpful, kind and friendly.jill F.
Customer Reviews for U-Haul Moving & Storage of Price
Price, UT 84501
Services at this Location:
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Special Operating Hours
- 12/24/2022: 7:00 am - 4:00 pm
- 12/25/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John P.
A nice young lady helped me. Not much interaction when dropping off a trailer. But I was very glad to see how efficient she was. Took all of ten minutes, maybe, to drop off. The place was easy to find. That counts for a lot to me.Debra G.
Customer did not leave a comment.Stephanie R.
I just wanted to say thank you so much… you have amazing employees that go above and beyond to help me. Great job guys.. I definitely will tell my family and friends about you guys.sheila d. | First Impressions
Customer did not leave a comment.azalia w. | First Impressions
Customer did not leave a comment.KATHY F.
The staff was tremendous, helping me at every step.Chris C. | First Impressions
Customer did not leave a comment.WAYNE N.
Customer did not leave a comment.William L.
I moved out October 27thKathlen P. | Overall Experience
The girls who helped me out were amazing. They situated the issue with my car dolly and helped me out so much.Toni A.
Customer did not leave a comment.Elliott A.
The left wheel shows signs of bad damages. I would have felt safer with a wheel that did not look as though it had been in an accident and then straightened back out and a new tire put on.Mary G.
we will use it again when needed.Amy M. | First Impressions
They very helpful and friendly. we would use them again.CLIFTON B.
You should offer 24 hour access some people work late an can't make it by 8pm .. or make more units outside the building for later access..Karrie R. | First Impressions
Will be requesting a full refundCierra S.
Customer did not leave a comment.Brenda K. | First Impressions
Customer did not leave a comment.Savio D.
Everything was great except I had to call 3 times to reserve. After each time that I reserved storage units the reservation disappeared and they weren’t able to find it. So I had to reserve again. That was somewhat frustrating.Marilyn O. | First Impressions
Not sure why my rental was only for 1 day when my rental the previous week was 2 days, the location was not helpful in addressing my concernsJaron W.
The staff there were great, went out of their way to help a get me on my way. I will return next time I need a car hauler. THANK YOU!!!Lee B.
Very helpful and very knowledgeable.Greg O.
Customer did not leave a comment.karren w. | Overall Experience
My best uhaul experience by far. Pick up and drop off had professional polite and efficient service. Thank youJeff W.
Quick seamless check-in. The man that helped up was very friendly.Dylan P.
Cleanest u-haul I have ever been.Patricia P.
The only thing I would change is when you guys offer a map to the storage unit when you've rented one online, you guys should provide a map to the unit with the highlighted unit and ideal entry pointAutumn V. | Online Move In
Customer did not leave a comment.Marilyn H. | First Impressions
I wish alternate (smaller) equipment had been available, but realize that you can't maintain infinite selection at every location for spur-of-the-moment needs like mine was.Thomas H.
Customer did not leave a comment.Christopher N.
I'd never recommend uhaul to any one after you charged me $400 more made me go to two locations after I had made a reservation. And you failed terribly to hold up your end of the reservation then sent me to a rude lady that costs me time and more money. You couldn't seem to get the locations correct I had to fix them again n again .Ashley S.
Customer did not leave a comment.Cheyenne C.
Customer did not leave a comment.Robert F.
Send a secret shopper into the store. Everyone seems angry to work there. Take a look at the trailers while your at it because they look like they've been to Ukraine.Kerry M.
Customer did not leave a comment.Peter M.
Customer did not leave a comment.Christopher P. | Overall Experience
Customer did not leave a comment.Jason K.
Love using UHaul storage.mary H. | First Impressions
Rented a storage unit upon arrival.mary H.
I only needed a ten foot truck one way, but due to availability I was forced to pay for a seventeen foot truck, and pay $1.29 per mile for the entire trip. Also, the truck had a major steering issue. IE: play in the steering wheel. We were driving in a rain storm and felt like we were going to get in a horrible accident because of the steering wheel problem. Lisa was awesome to check us out, but the gentleman that checked us back in had horrible body odor.Robyn C.
Make it free! Just kidding, I appreciate the use of a heavy duty trailer at a fair price.Kerry M.
Management was very very helpful. And the staff were eager to help also. Location in Price , utah.Diana Y. | Overall Experience
All goodBob S. | First Impressions
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Denise C. | Overall Experience
Customer did not leave a comment.Timberly C.
Customer did not leave a comment.Thomas H. | Overall Experience
Customer did not leave a comment.Aireonna Lynn S. | Overall Experience
They say there usually isn't a deposit but there is a 100$ deposit plus what you pay. Said 20$ for a quick run on the phone turned into 160 really quick.joesph J.
Lisa was really helpful and professionalSUSAN E.
Customer did not leave a comment.Julie W.
Customer did not leave a comment.maxine J.
Very friendly staff and very knowledgeable.Joni I.
Customer did not leave a comment.dean B.
Customer did not leave a comment.Christian G. | First Impressions
Customer did not leave a comment.Kyle C. | First Impressions
The box truck was loud, it made weird noises, it was slow and very uncomfortable.i wouldnot l not recommend u haul to anyone. To travel 144 miles out cost me a little over $400 dollars. that's ridiculous..will never use this e service againShanna D.
We loved the staff! They were very friendly & cheerfully helpful.Andrea K. | First Impressions
We rented an auto transport. Our contract stated multiple times that we needed an inspection when renting this. The girl who answered the phone when I called to ask about the inspection said that "technically we didn't need an inspection" and not to worry about it. This didn't sound right to us so we did stop by the U-Haul location after loading our vehicle onto the transport to have an inspection done. Otherwise our rental went well. We even showed up a few minutes after closing and one of the guys leaving for the day still checked us in and took care of us.Christy Y.
The truck we was given just got out of the shop from a tree falling on it well it needs to go back in the shop it was like I was pulling 5 cars behind me while the truck was empty the truck needs more maintenance on it but other then that everything and everyone was GreatStacey G.
Customer did not leave a comment.Gary W.
I've been to other Uhaul stores that have a trailer Hitch tool, used to lift the heavy tongue of the trailers up. The Price Utah store requires the employee and the customer to team lift the trailer on and off the ball. I don't mind helping generally but seems kind of customer invasive. I've been a customer 50 times and weekly as of late. I care about the local dealer so maybe provide them with the necessary tools for success. Regarding storage, you may want to look at the local market- Uhaul is nearly twice the price of the competition. Best of luck.Kerry M.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Jacob S.
Have the U-Haul vehicle you're collecting money on to rent out to a person who, you know is already forking out some bucks to move their life to a completely different state, actually be in good working repair in addition to at least freaking have the bugs washed off the windshield and side view mirrors so when one grabs it to adjust, they don't get a hand full of bugs. And by working repair I mean, if it has air conditioning, it should work, especially when one is traveling over 16 hours in over 90 degree weather. In addition to, the transmission actually going into lower gear when one is traversing over 6 different mountain passes on their trip.JAIME I.
I was running late the ladies stayed and waited for me to get there on their own time. Excellent customer serviceBARBARA H. | First Impressions
James and Lisa were very kind and efficient! Highly recommended!Brenda P. | First Impressions
Customer did not leave a comment.JUSTICE P. | Overall Experience
Trailer was BEAT up! I've rented at this location many times and the equipment looks bad. The staff is never the same, and doesn't seem to care.Kerry M.
Customer did not leave a comment.Joshua F.
The staff is professional, friendly, and efficient. Despite being inundated with customers, they handled the checkin promptly.William L.
I just finished an intensive move that involved three 26' trucks and a trailer, each from a different location. I am impressed with the professionalism and competence of all the U-Haul people I have worked with, both at these locations and online. Also, the equipment all worked very well. The only downside to my experience is equipment availability. I had to drive 25 to 75 miles to pick up each of the trucks, and I had to settle for a small enclosed trailer, instead of an open larger trailer, because nothing else was available for one-way travel. Overall, U-Haul did a good job.William L.
Customer did not leave a comment.Darlene G.
Customer did not leave a comment.Kaycee E.
Customer did not leave a comment.James G. | Overall Experience
Customer did not leave a comment.cil S.
Customer did not leave a comment.LEONARD C.
Customer did not leave a comment.LARRY R.
Customer did not leave a comment.Rowland B.
Since I dropped off on a Sunday, there was only one representative, who was very busy. Despite that being the case, she was friendly, quick to do her job while still being thorough, and I was satisfied with the level of customer service I received. I would absolutely recommend this location to others.Kim J.
Customer did not leave a comment.Francie A.
Customer did not leave a comment.John S.
Customer did not leave a comment.Daniel G.
Customer did not leave a comment.John R.
Customer did not leave a comment.jessy T.
Customer did not leave a comment.MARTY D. | Overall Experience
Would i be getting money back for the half month i was thereXavier H. | Overall Experience
Customer did not leave a comment.Christopher C. | First Impressions
Customer did not leave a comment.Nathaniel C.
Customer did not leave a comment.Kevin G.
Customer did not leave a comment.Robb D.
All good, perfect location. Trailer was beat up.... but did the job fine. Staff is pretty friendly, they seem reasonably caring for the customer. Decent service in post pandemic world. I'll certainly be back.Kerry M.
My experience eas very goodLydia S.
Customer did not leave a comment.Jake J.
Customer did not leave a comment.Carla C.
The girl that helped us on a Sunday was super helpful. She really went above and beyond to help us out. Moving is always stressful but she helped us and made our experience less stressful. She definitely deserves a lot of praise.edward V.
Friendly team. Thanks y'all.Jonathan E.
Great experience. Kendra was awesome!allen B.
We received a fee that we were not aware of. I would say, to be more transparent.Rebecca G.
Clean store, easy-in/out parking.MARLON B.
Customer did not leave a comment.Scott H.
The person who runs the Price,Ut,facility keeps goin,beyond expectation help in out,in ALL ways top to bottom in + out,All around top of the line person.And his staff there Whew,the same unbelieveably just great bunch of downtime nice good PEOPLE!!!! I thank them beyond thanks.J.Steven Howaniec.Steve H.
Customer did not leave a comment.Natalie M.
The process was quick and easy. Unfortunately I did have to purchase an adapter for their equipment because uhaul won't update the trailers to the most used hook up. So be prepared to spend an additional 20.00 on an adapter.Andres M.
Customer did not leave a comment.Jana G.
Josh is so very helpful and goes out of his way to find solutions for our needs. And was very patient as we kept needing to make changes to our storage plans.Steve F. | First Impressions
Customer did not leave a comment.Josh J.
I reserved online and check in was fabulous. The staff were friendly and beyond helpful. The lady showed me the card access and where my unit was located. Explained the store in and out processMark R. | First Impressions
Customer did not leave a comment.Wesley T.
Your corporate level service needs help. They could learn a thing or 2 from this local siteErik K.
Love this location it is super spacious and Easy to get a hold of it is at an old Kmart building so it has ample space for parking the uhaul at a late night drop off, I highly recommend this location if you have to use uhaulAndrew R.
Trailer lights didn't work. Trailer brakes didn't work. Made notes of it, but appears no one outside of that location cared enough to take a look at what the Price location inputted. So the trailer was set to be rented out at the drop off location the same day as drop off to another customer, even though the problems provide an unsafe use for smaller towing vehicles and night time driving. Ended up having to add a few hours to my rental, which still cost me $20 plus taxes, since I couldn't safely drive at night.Ted B.
Customer did not leave a comment.Rochelle W. | Overall Experience
Make the big uhaul a dieselErik K.
Customer did not leave a comment.Gina N. | Overall Experience
Customer did not leave a comment.Jeffrey S.
Customer did not leave a comment.Jeffrey S. | First Impressions
We got the truck at the last minute. Service was quick and efficient and we got started loading things right away!Pamela R.
Customer did not leave a comment.joe L.
Everything was great in price utahMIRANDA R.
Customer did not leave a comment.Teresa L. | First Impressions
Customer did not leave a comment.Mark A.
Customer did not leave a comment.Keny S.
The front desk person told me you guys didn’t have an handicap accessible storage units, this made unloading extremely difficult for me and would have been impossible had I not had help. I’m not sure I’ll be able keep the unit.KAYCEE E. | First Impressions
Employee was distracted by phone and friends, pulled in to return my trailer and instead of starting with me she went and did her friends first. I try to be patient but I have a lot of health problems and you guys couldn't provide an handicapped accessible storage unit and so I really needed to get home for medical reasons. Quite disappointed.kaycee E.
Customer did not leave a comment.DAVID M.
I have rented storage units twice in the past few years at the Price location and have ALWAYS had nothing less than a great experience!Veronna O. | First Impressions
Rates were one rate but charged another rate.CLIFTON B.
Customer did not leave a comment.COREEN C.
Josh was professional and personable all at the same time. He made everything easy. A very good experience all the way around. The facility is clean and appears to be very secure.sandra l. | First Impressions
Unable agent was very helpfulDAVID W.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.JACKIE V.
I dropped my uhaul of on time clean and fuel exactly where it was when I picked it up. Uhaul called me 3 different times asking where my uhaul was and when I was going to drop it off. 3 times is ridiculous. I am so pissed off at uhaul the location I dropped my uhaul off at charged me an extra 89 dollars for something. I want a full refund if I had to I would use a different company very disappointing.AMBER N.
Appreciate the help and confidence my storage items are safeDenise G. | First Impressions
Customer did not leave a comment.LARRY P.
Customer did not leave a comment.Isaac R. | Overall Experience
Just moved in yesterday so cannot give much of an answer to this question.Becky D. | Online Move In
Customer did not leave a comment.Jorge C. | Overall Experience
Customer did not leave a comment.PATRICK S. | Overall Experience
Staff was always super friendly & helpfulCrystol H. | Overall Experience
First- First and foremost I am very impressed with the staff (*****) Second-I am very pleased (*****)with the security system when entering and leaving the facility. Third-I would like to see more available transportation carts in the entry bay(**) —— I haven’t been to the facility in about a month and a half to two months maybe things have changed on the transportation carts but overall I am very very pleased and I am giving you a five star rating …thank you so much for your service and your kindness. Michael CowanMicheal C. | First Impressions
Customer did not leave a comment.DAVID D. | Overall Experience
Customer did not leave a comment.Lindsey L. | Overall Experience
Customer did not leave a comment.Rochelle W. | Online Move In
Knowledgeable and Friendly Staff. Very good facilityScott N. | Overall Experience
Friendly, clean, secure.CHARITA STEPHEN M. | First Impressions
Great customer service.Bill H. | First Impressions
Customer did not leave a comment.GLORIA W. | Overall Experience
Lisa Moosman has been very helpful! I first met her when I stopped to buy moving boxes, paper, etc. She helped me figure out what I needed and I have been using the supplies since that first stop, 3 weeks ago. Then, I decided I wanted to rent a 5'x10' indoor storage unit. I called Lisa and she reserved one for me over the phone. Yesterday I moved some of my things into the unit. I was delighted that she gave me a unit within 25' of the indoor loading area! Wow! The unit is brand new and exceeded my expectations based on all the information Lisa gave me. Thank you for having such a professional, like Lisa on your Price, Utah staff!ELLEN O. | First Impressions
Customer did not leave a comment.Scott B. | First Impressions
Customer did not leave a comment.Tyler B. | Online Move In
Customer did not leave a comment.Linda M. | First Impressions
Customer did not leave a comment.Linda M. | Overall Experience
Customer did not leave a comment.Avery P. | First Impressions
Great facility and friendly employees, would recommend to anyone!Jason C. | Overall Experience
the manager and workers went over and above to help us out.Wendi K. | Overall Experience
They are liars and cheats and then retaliate against the customer and never contact back.Sabrina B. | Overall Experience
Customer did not leave a comment.Dawn M. | First Impressions
I got help from Victoria and Lisa and there both great they went above and beyond and was very helpful and made the process quick and easy!! Price Utah Team is AMAZING!!!Austin V. | First Impressions
Fast friendly service.Jason C. | First Impressions
Customer did not leave a comment.GLORIA W. | First Impressions
Customer did not leave a comment.MELANIE C. | Overall Experience
Customer did not leave a comment.Peggy W. | First Impressions
Customer did not leave a comment.Dyllan F. | First Impressions
Staff was very helpful and friendly while we were unloading the moving van line. The use of the carts was also a big step saver!MARTY D. | First Impressions
Customer did not leave a comment.Scott S. | First Impressions
Very helpful service!Diann G. | First Impressions
Staff very knowledgeable and fruendly. This is a very nice faculity ..Scott N. | First Impressions
Always answered so politely and always able to give me correct answers. Facility so clean. Highly recommend!Tamie T. | Overall Experience
Great experience and very helpful staff.Dusti J. | First Impressions
Josh runs an exceptionally clean safe storage environment with friendly helpful staff. BUT my trailer rental out of CA was a nightmare and u-haul failed me miserably and I would never rent a trailer again. But I really appreciate the Price UT facility as far as storage goes.melissa c. | Overall Experience
I appreciate all,Claude K. | Overall Experience
Customer did not leave a comment.ANDREW A. | First Impressions
Customer did not leave a comment.Rachel M. | Online Move In
Customer did not leave a comment.Gates K. | Online Move In
Customer did not leave a comment.Steven K. | First Impressions
Staff @ lg auto sales in Hurricane where I picked up truck & trailer were excellent to work with as usual. As a return customer they treat me extremely well. The ladies at the Price location could not of been more helpful. I am very very pleased with my experience.ANDREW A. | First Impressions
No problems. People were helpful. Good experience!Kent O. | Overall Experience
There was not a lock provided as mentioned in my email. After putting my items in the unit I had to go purchase a lock, then drive back and put it on.Rhonda B. | Online Move In
Customer did not leave a comment.James M. | Overall Experience
Customer did not leave a comment.Angelic S. | First Impressions
I would absolutely recommend this U-Haul storage facility the staff is awesome and so helpful and knowledgeable. All around great experience.Shelley H. | Overall Experience
Customer did not leave a comment.Douglas O. | Overall Experience
Josh and Eric were very friendly and hospitable. Thank you very much.Elvis S. | First Impressions
Easy Peasy. Friendly and helpful staff. 100% professional and excellent customer service.Renee B. | First Impressions
Customer did not leave a comment.Linden L. | First Impressions
Customer did not leave a comment.Michael M. | First Impressions
Josh was amazing always available to help when needed.Amber N. | Overall Experience
Customer did not leave a comment.Terri D. | First Impressions
Customer did not leave a comment.RUSSELL B. | Overall Experience
Only 1 thing to comment on. I was like 7 days late on rent and when i paid my bill the day of moving out there was a lock on my unit and an alarm set . Should have been removed that same day . Other than that great experienceERIC S. | Overall Experience
Customer did not leave a comment.Marian A. | Overall Experience
Facility is so nice, clean, well laid out. I am very impressed. Super modern and secure. Great addition to our town, made an eyesore of a building look clean and organized, well donerick g. | Online Move In