Customer Reviews for U-Haul Moving & Storage of Rialto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Rialto

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Nancy B. on

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Joshua was great, friendly and explained everything perfectly. I will definitely use this location for all m moving needs!

Janice G. on

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Customer service was outstanding. I'm so happy.

Bryan G. on

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Angelia H. on

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Nothing needs to be done. Joshua is very customer service oriented & goes beyond the call for his customers. The process to rent a truck was easy & seamless.

Tamara B. on

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Julie R. on

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Have atleast one backup vehicle Incase other customers don’t return their trucks on time so other customers don’t have to wait over 2 hours for one. What is the point of making a Teo week reservation to have to disrupt the customers move with this type of issues?

Wilhelmina D. on

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Gloria was professional and helpful. She made the moving process quick. I would recommend this site to anyone.

Wilhelmina D. on

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Juan M. on

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Eric T. on

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Everyone here is very friendly and professional. Thank you for all your help!

Michael K. on

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Richard R. on

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Adriana B. on

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Very happy with service and truck. I’ll be back ! Thank you !

Moises C. on

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I had my storage for a year and a half and everything was good I had no issues it was a little pricey for me but other than that it helped alot.

Leticia S. on

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HIREN P. on

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Richard M. on

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carlos p. on

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Gloria provided me with excellent service. She went out of her way to ensure I was taken care of with a storage unit, despite arriving late from another state. She carried herself as a professional.

Hugo C. on

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I didn’t drop off but my husband said it was easy to leave the truck and the service was quickly done no issues

Donald R. on

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The customer service representative was very helpful and courteous

Charles F. on

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with only one employee the process of getting the truck and returning it was very slow, but the personel was courtesy and professional, i was pleased. thank you

nicholas c. on

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Mr. Perez very professional and helpful.

Elizabeth o. on

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Richard T. on

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MARY M. on

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This location is very clean and professional and I always get nice clean trucks. The employees really know how to make a customer feel good with their awesome customer service.

Jan T. on

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Everything was great!!!! No improvement needed.

CARLOS L. on

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I was a client at this facility for many years. The staff changed and was always friendly and helpful.

OSCAR L. on

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Tony M. on

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My problem is I originally reserved a truck from a location at a certain time and they were closed. I personally think you should update all business hours with everyone your affiliated with so this doesnt happen to anyone else. Moving is already stressful enough people dont need another problem like driving somewhere to get a reserved truck and the business is closed. Luckily I just drove down the street and the storage place helped me with no problem but someone else might not get as lucky.

Mark H. on

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Good

June C. M. on

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It was all good, staff was awesome

Kevin C. on

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Ken was extremely helpful and did a great job

Luz G. on

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Muchas Gracias por si servicio muy buena compañia.

IDUVINA G. on

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My unit flooding and damage, and next door neighbor bowing out the wall and knocking my stuff over. No good...Horrible experience..

Donna B. on

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-

Andrew S. on

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They gentleman who helped me was super kind. He really worked with me by helping me get my car on the auto trailer. Then when it wouldn’t fit he kept my truck and auto trailer at his building...

Charles B. on

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Well liked neat clean,, very helpful

Ladrina B. on

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Horrible

elvia l. on

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Storage facility is very clean and well maintained.

Ismael P. on

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None

Mary P. on

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I have no complacs for this facility.

Kathryn J. on

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Everything worked out fine. Thank you.

CONNIE S. on

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Facility was clean. Cargo van was just what I needed with plenty of room, easy to load and unload and great to drive. Helpful employees. I would rent from them again.

Lisa S. on

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Awesome customer service. Would recommend to family and friends. Thank you. Lisa

KATIE S. on

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Great staff. Especially Manager. Will rent again if space needed.

Judy R. on

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The staff was very helpful and kind.

DANYELLE D. on

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Awesome storage facility!