Everything was excellent but you guys could use more staff. David and everyone in homestead does a great job.Lisa O.
Customer Reviews for U-Haul Moving & Storage of Rockford
Rockford, IL 61108
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed: Closed
- Thur-Sat: 9 am - 5 pm
- Sun: Closed
- Free towing inspection
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The interstate communication from the centralized program is not terribly clear and led to confusion. This was always remedied locally, but the central web based program was not accurate.KRISTINE T.
Customer did not leave a comment.zach M.
Where uboxes were sent to was great but the location I initially stored them and made all my communications with was completely terrible. It was loves park IL and the general manager name was Justin who was completely unprofessional and irresponsible for 5 months it was a nightmare as I was in another state so I had to finally drive from Florida to Rockford to get answers needed and because of failure on his part instead of using shipping directly from uhual I used a moving company instead other then the nightmare from that store Uhual has always served me well.keyshla M.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!