Customer Reviews for U-Haul Moving & Storage of Rockford

3 reviews

5909 E State St   Rockford, IL 61108

(815) 315-4620

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(815) 315-4620

5909 E State St
Rockford, IL 61108

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The interstate communication from the centralized program is not terribly clear and led to confusion. This was always remedied locally, but the central web based program was not accurate.

KRISTINE T. 
Rating:
3.0

Customer did not leave a comment.

zach M. 
Rating:
5.0

Where uboxes were sent to was great but the location I initially stored them and made all my communications with was completely terrible. It was loves park IL and the general manager name was Justin who was completely unprofessional and irresponsible for 5 months it was a nightmare as I was in another state so I had to finally drive from Florida to Rockford to get answers needed and because of failure on his part instead of using shipping directly from uhual I used a moving company instead other then the nightmare from that store Uhual has always served me well.

keyshla M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

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