Customer did not leave a comment.
Christopher N | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Saskatoon
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Spoke to Shawn and he was super helpful and the lady at the cashier I forgot to get her name but she was even more helpful. 11/10
Md A | First ImpressionsPickup location was clean and well organized. Drop off was easy and non eventful.
Greg hDaniel was amazing! Thank you
jazmin b | Overall ExperienceAll customer service was excellent.
DOUGLAS WI travelled 5 miles and I put in about 2 litres of gas which returned the gas level to pre pick level. How is that I am charged 5.5 litres which would mean fuel consumed would be 7.5 litres to travel 5 miles. It doesn’t make sense and is not in line with normal fuel consumption for such a vehicle
Thomas SEverything went extremely well. Pick up and drop off staff were all friendly and helpful. Will recommend the service.
ROBERT BGreat friendly service!! Great facilities! Thank you!
Gerry s | First ImpressionsDaniel was super helpful and made our move a bit more enjoyable.
Graham P | Overall ExperienceAlthough there is a gate to enter an enclosed area to load/offload, it’s not a drive thru and backing up a trailer uphill is very tedious. It would have been smarter to have another gate/door to be able to drive thru as you enter at one end and exit the other. A flaw in the design or possibly no space or access to exit on the other side!
SHAWN S | First ImpressionsGive the vehicle the customer booked or at least provide more than one day of notice of the change. If you give a much bigger truck than they asked for, reduce the cost of the rental to cover the extra fuel cost - in my case it was $106. I will be filing a claim with the BBB and small claims court if necessary.
XAVIER SI never had a problem the year I was with them
Holly R | Overall ExperienceStaff were very friendly and flexible. Allowed me to keep my moving truck an hour extra and move from external to an internal unit. Storage unit could have been a little cleaner inside and there was a post in the middle of the unit but space was still adequate. Overall great experience.
Trisha S | First ImpressionsI was very happy with our experience. The only complaint is the time waiting on hold when trying to call. There needs to be more staff.
GAIL B | Overall ExperienceI was disappointed with our UHaul rental experience. I booked online and was notified only the day prior to our rental that what we reserved was not available. I had already paid a deposit for movers to help load the vehicle that was promised. Instead, we received a much larger truck a day late, and this delayed our entire trip and cost us extra in gas charges. We were just lucky that the movers were flexible and we were able to load. The truck we received was not clean inside and no one briefed us on the vehicle. Not an impressive experience.
Sandra CThe manager worked really hard to make sure I had a UHaul truck on the day I needed it. He has Excellent customer service! Thank-you very much!
SANDRA ZTrailer was covered in oil when I picked it up and I was charged the cleaning fee for it when I dropped it off. It was even noted that is was there when I picked it up. Total crap
GORDON QU-Haul is shit and I’d rather die then ever have to use it for any reason the rest of my life
ERIC Sexcellent service very happy customer
DANIEL KCohen at the Saskatoon location went above and beyond to make sure my trailer was secure and ready to take.
KALITA EDon't return your rental one hour late, you will be charged for another entire day. Zero room for negotiating.
LEVI SExcellent service and he was really helpful
Winston R | First Impressionsnyc mananger jan
Kawaljit sIf a truck has been sitting on the lot forever, maybe check it out before renting it out? take the promo signage out of the truck?
Marilyn MVery professional and knowledgeable.
jack K | Overall ExperienceFantastic customer service and very accommodating as my truck got cancelled on me the manager made arrangements for me to have a storage locker for the month while waiting for a moving truck. Thankful for the flexibility during these crazy times.
Logan H | First ImpressionsThe staff on Miller Ave were awesome
COLETTE M | First ImpressionsGreat staff! Chatardeep was great to assist me at the counter and Darla was also great with helping me out.
Trent MI did not rent the U-Haul. I explained to the manager and the coworkers that I wanted to cancel, and I gave them the paperwork back and told them not to bill me but yet I got billed anyways for taking a trailer when I didn’t after I drove away and left the equipment behind and handing the paperwork into the office stating my cancellation but yet still having a bill charged to my card. Police will be involved
QUINTON TOverall experience at this location was excellent
Michael AStaff was very helpful and they seemed to be in a good mood, even though it was a busy day. The female employee (can't remember her name) helped me hook up the trailer and get me on my way in a timely manner.
PAUL BStaff was excellent. Very accomodating
FRANK KLine was pretty long
KENTON RThe person changing locks had problems with opening it. When we were trying to lock it we had such problems with putting the lock on. I went and asked some but they were busy. They said once they were done with the customer he would help us. I continue to push the mechanism and finally it clicked into place. That’s the one issue I have. We are senior citizens so it was difficult. Are these units mouse proof?
BARBARA G | First ImpressionsIt was great thank you u haul
eugene w | First ImpressionsLong line up when I returned the unit I borrowed. Only 2 in front desks and one of them is on the phone. Nobody else step up to help.
Edwin MDid a great job, was really busy that day so a little slow service. All good .
JAMES CClosed trailers need jacks…lifting the hitch manually is very heavy and not safe.
DEREK RMake sure equipment is repaired and ready for pick up. Trailer I did order had been sitting waiting for repairs still. On the goof size the staff were pleasant and helpful
Catherine RSupper happy with the after hours drop off and ease of rental, was on a very short time crunch to get a trailer and leave. Did have to wait awhile at pick up but after that was hook up and roll
KAYDEN UThe pins that hold up the trailer ramp were bent and made it difficult to install and remove them. Needed a hammer.
CHRISTOPHER MConsidering how hectic and busy it was when I was picking up and dropping off a trailer staff was competent, friendly and efficient!
Alyce H | Overall ExperienceI had a negative experience. Staff changed my reservation date through a misunderstanding or miscommunication and the trailer I scheduled was not available when I needed it. I had scheduled it weeks in advance so I could plan my move. It was very frustrating. I called a few times the day/night before and was told my call would be returned (it was not). Apparently the “national system” was down. Is this even possible for a massive company like U-Haul? In the end, I was able to use a different trailer so it ultimately worked out. The staff during my pick up did their best to help. It was just very frustrating/irritating.
TROY GThis location was fine.
MICHAEL TYes no answers do not fit questions.
eric eKeep up the friendly, efficient staff
FRANK KFast friendly service by all the staf.
Thomas LThe best to go in Saskatoon the staff there is off the chain great🇯🇲👍🏿
RALSTON JEmployees were Great Very Great Customer service and Knowledgeable
BRUCE OEverything was great.
Calvin CIt's just amazing
JIGNESHKUMAR PHave rented from U-Haul a few times in the past and have always had a great experience. The facility is clean and well maintained and access is easy. The staff members were friendly and helpful.
BILLIE D | First ImpressionsGreat experience
Edward S | Overall ExperienceU-Haul changed my reservation from 8am to 1:30pm and I had to request it be changed back. Then I had requested pick up at 11th street but it changed to Millar ave. The representative at 11th was no help at all.
Jeffrey PThey gave me a damaged truck(body damage on the door that is very difficult to open and get in and out) and did not give me other options as they said this is the only truck that can go to my destination. The truck is unsafe to operate as the steering wheel is not straight and shake a lot on the road if i go over 90km.
Yat MGreat business with great rates
PReston H | Overall ExperienceEveryone was so friendly and helpful. I was a little intimidated about the scan here, then scan the next place but it all worked out. Love that there’s carts to use and it’s all so organized - easy to find your own space.
Sheena G | First ImpressionsStaff was awesome. Cherry was very helpful.
GAIL B | First ImpressionsOur unit was broken into, we weren’t notified of this incident. All our items were stolen.
PATRICIA B | Overall ExperienceService was awesome!
FRANKLIN BDrop off lanes we're all blocked making it difficult to drop off.
KENNETH MEverything was great
KELLY LGreat facility, clean , easy access . Nice to load and unload inside out of the weather .
jim s | Overall ExperienceThis is my preferred U-Haul location in Saskatoon as I usually get good service here. This particular rental went very smooth.
RIKKI AThe service use very friendly, fast and professional.
Wieslaw ZI do think that the lockers are definitely over priced however the manager was super awesome and helped a lot with my billing and general information.
Sarah W | Overall ExperienceStop gouging.
DARRELL NPerfect solution for me- the only reason I moved out was because I rented a bigger unit. Love the freedom of coming when you'd like, really like the security of alarmed units and cameras everywhere. Climate control was perfect.
Paula T | Overall Experiencethe pick-up/ equipment yard was a complete yard sale and disorganized. (though I understand this is a very busy sit). The trailer I booked, didnt have lights working properly (this was troubleshot and confirmed) I ended up having to take a trailer two-sizes too big and way bigger than I needed. Recommend-- Had no choice but to come here. If I had another viable choice I would have looked into it.
Dillon SThe personnel and the entire experience at this location was exceptional. The person came to assist was very helpful, knowledgeable and personable.
ROGER RAll of the staff were super friendly and helpful!
RYAN DDon’t park the trailers/equipment in the mud to pick up. Annoying that I was stepping in mud/puddles to get hooked up to the trailer.
Kerigan WA little more clean in seats, but the unit was incredibly good, thanks guys for your professionalism
LUIS AThe staff was very helpful and friendly and the premises were spotless
Megan WOverall not very happy with using U-Haul on this trip. I did not think pick or drop off location were the problem at. But U-Haul reservation is pretty much useless took talking to 8 or more different people to get a discount for having to use my vehicle,gas and time to get a damaged trailer will not be recommending U-Haul to any family or friends was not happy with experience and on top of it giving a damaged trailer
LEON HN/A
ALEXANDER QThe staff at the Saskatoon location were very pleasant to deal with and very helpful. It's the company as a whole that I am frustrated with. I will never, ever use U-Haul again. Untrustworthy.
Andrew BClean can glasses and mirrors
Sheldon JHuge help. Very important service done well.
TYLER H | First ImpressionsHaving the trailer size change randomly caused quite a bit of stress. Thank goodness it turned out there was no reason for the change and we got the size we wanted and could actually tow.
MATHEW CNothing was awesome.
FRANKLIN BNOTHING! This was my first time using Uhaul. I've used to he a mover so I knew how to move. But I am very impressed with how easy it was to book and how friendly the employees were. I enjoyed my experience with Uhaul. My friend is moving her boyfriend from a small town east of humbolt and I am gonna use this company. It was extremely affordable supplies were extremely cheap. I can't be how cheap everything was. I am extremely impressed!
Christopher AUnit could of been cleaned a little bit better.
Joe R | First ImpressionsHave the trailer cleaned before pickup. The service and price was good and they were very professional.
EDWARD BEnsure there are staff at the loading and unloading bays consistently. Also, make sure that the loading and unloading bays are shovelling and not just putting ice salt on snow and turning it into slippery slush. We struggled to get into the loading bay for 20 minutes and had to pull in forward which made loading hard
Mackenna HI got charged for not filling up the tank even though it wasn’t full when I got it. I filled it to the amount they told me to fill it (how it was received) but still got charged for 6 litres of fuel. The wait times were long. The app didn’t work 80% of the time. When I tried to drop off the van their systems were down. Overall an annoying experience. The vans locks didn’t work well, you had to try several times to lock and unlock it. The tires had zero traction for our weather.
Melanie GWorst experience. Was charged extra without reason.!
NAND RStaff very helpful. Explained the procedure on how to enter and leave the facility. Unit was very clean.
jack K | First ImpressionsAn amazing experience! The agent who helped me get the locker paperwork done and set up was very friendly and provided excellent customer service!! Thank you very much!
DONNA B | First ImpressionsThank you
MORNINGSTAR M | First ImpressionsStaff mistakenly selected wrong date at time of booking. Rather resolving the mistake after agreement signed staff and manager of U-Haul miller ave site saskatoon was blaming customer and behaving rude rather than figure it out staff’s mistake and help customer. Had to pay extra money to fix the mistake made by staff which is unprofessional.
Gargiv P | Overall ExperienceIt was all good until the end. Miscommunication I haven't used the storage unit for 4 months and got charged for it. I told them I was leaving but the movers put the lock back on. So I am out 1000bucks.
Despina P | Overall ExperienceManagement super helpful and appreciate them
Sarah W | First ImpressionsConvenient and helpful.
jack K | First ImpressionsThe staff was great and quick. Very accommodating. I was always reinsured if I was standing in line that someone would be attending to my needs shortly. This is a great experience and I thank all the stuff for the warm welcoming to customers.
Brian C | First ImpressionsDanial is the best and helpful and compassionate person I ever met thank you
Jennifer S | First ImpressionsGreat Service Thank you !
hannan g | Overall ExperienceCrystal was extremely awsome
ROBERT G | Overall ExperienceMade arrangements to pay storage locker but got sold instead unhappy i will never use them again
Ryan H | Overall ExperienceFront door staff was great, however for some reason whoever was in the back had no idea that we wanted and had paid for a TV box plus our driver said they could not find any information about our booking, all this caused him to leave 1 hour later than scheduled.
Lucien T | First ImpressionsI always use u-haul for my moves and decided to try the storage facility. i am very happy with all the services available and the storage units are reasonably priced in comparison to mini mall storage that kept raising my monthly fees up to $900 and the one time i was late 15 days for my locker they locked me out and were abbott to sell my belongings on the 16th day on the locker i had since covid 2019 which was a total of 6 years. i feel so welcome at uhaul every time i go to pay my monthly fee and the staff are so good every visit,. the place is very clean and has a public washroom that is convenient when i need to access my storage plus they have the best prices for bulk boxes that make my storage easy to organize:. i also like the donation drop off that is there as well, i found some neat items and also left a couple useful things. My uhaul location is excellent for all my moving and storage requirements. i highly recommend!
Katie J | First ImpressionsGave us a truck with zero fuel and punctured gas tank so we couldn't use truck at all. We put 40$ gas in truck only to find out the gas tank was punctured so it all leaked onto ground. Then we received zero compensation or refund including 100 deposit that was paid prior to rental. Staff was very rude and uncooperative when brought to their attention.
Dave A | Overall ExperienceThanks
SOPHIE M | Overall ExperienceDaniel and the staff have been super helpful on so many occasions. I recommend the Millar Avenue location to anyone for all variety of reasons👍🏻🙂
Shannon V | Overall ExperienceThis facility is the best I’ve ever been to. Very helpful staff. Excellent service.
Joseph D | Overall ExperienceStaff was efficient and very helpful.
bernie b | First ImpressionsStaff was very accommodating to arrange a larger unit when I arrived after a long move in a snowstorm. The service was amazing. 💯
candace p | Overall ExperienceLady at the front was very approachable, kind, and was excellent at her job. Thank you
Sabrina L | First ImpressionsThe staff here have been wonderful and accommodating! So please with my experiences!!
Jamie M | First ImpressionsOverall my storage experience was excellent!
Gary R | Overall ExperienceAlways polite and accommodating.
CATHERINE S | First ImpressionsThe am cleaninglady was awesome and very pleasant, we had multiple disputes with management and staff member Vance resulting in disposal of our belongings and stolen items
Tamara O | Overall ExperienceWe had a very traumatic move out, we were given limited access to our units due to being evicted resulting in sale of our main unit followed by disposal of our contents and 1800 got junk and staff from facility taking away our possessions including witnessed staff loading our items into personal vehicles to take home.
Tamara O | Overall ExperienceThe only negative was the power went out and they said they would call me when back up and running but didn’t. But gave me one month free.
Joy H | First ImpressionsThe workers and manager are super amazing
Caroline P | Overall ExperienceI can’t say enough great things about Yash, the fine young man who represents U-Haul so splendidly at the front desk is the city of Saskatoon Saskatchewan Canada. Not only was he knowledgeable and courteous, but his hands on approach will remain unseen amongst residents of this city possibly for decades. He took the time to make my wife and I feel like we were part of something very special. A community of, well, friends who have the security and convenience to be confident that U-Haul shall remain our “family” (Yash’s words) go-to whenever we need a place to store our most valuable possessions. Thank you Yash, and thank U U-Haul. All our problems were solved in 15 short minutes. I know I’ll be a customer for life and recommend this incredible establishment to one and all. All U-Hail U-Haul!!!! King of the Mountains and Seas.
Joseph D | First ImpressionsThe staff were helpful and handled my business very well. Excellent customer service and well run operation
Noland n | Overall ExperienceGood staff
daniel d | First ImpressionsNo issues with move in or move out. Would recommend
Joel H | Overall ExperienceI would suggest a refuge for broken items and garbage where one would be able to deposit as opposed to taking with them.
KAREN P | Overall ExperienceThere is no place to put broken items or trash, otherwise very happy with rental unit
Karen P | Overall ExperienceI was very happy with everything from the rental truck, storage unit and very friendly staff. Will definitely be back and would recommend too friends and family
Condo J | Overall ExperienceWell run organized business .
PReston H | First ImpressionsI've had a year with a lot of change in my life and Daniel and the staff at the Millar Ave. location have been extremely helpful and accommodating, which has been so appreciated! I would recommend this location to anyone, not only for the helpful staff but also for the very secure, well surveilled and maintained interior and the enormous amount of storage/moving options they provide for pretty much every need you can think of! 👍🏻👍🏻🙂
Shannon V | First ImpressionsWas very happy with the customer service as well with the great rates. Would definitely recommend too friends and family. Thank you
Condo J | First ImpressionsWorst service ever provided. No one there can do simple math. I'd rather put my belongings outside in my back yard rhen use uhaul storage ever again
Travis C | Overall ExperienceBiggest set back was my wait in line. Not enough desks and clerks to handle a large batch
Curtis A | Overall ExperienceVery great Company helped us with the move twice
Candice A | Overall ExperienceYou call there get out on hold and no one answers…all the time. One worker was abrasive. The young lady was great.
Laurent R | Overall ExperienceThe general manager Daniel was very helpful by trying to find us cheaper solutions for the move which I really appreciated.
KAREN O | Overall ExperiencePlace was great and staff very friendly and helpful.
james s | Overall ExperienceComparing to other storage facilities uhaul is the most best clean and neat place.very budget friendly.i will 100% recommed it anytime anyday to friends
SEFAKOR A | First ImpressionsI had an outdoor unit and I had to clean everything that came out of it. It was not well sealed. Other than that it was a great experience.
linda l | Overall ExperienceThe lady at the store was so helpful and kind. She even offered to help me take my things with me to my storage unit. Overall 10/10 experience. would definitely recommend to others.
Ahsan J | First ImpressionsI was walked through from getting into the building to my storage unit. Very good service.
Glen H | Online Move InFriendly staff and easy to deal with. Would definitely use this company in the future if the need arises.
Donna W | Overall ExperienceThank you- very friendly and helpful staff at the facility. I’m impressed by the cleanliness, the quality, and the ease of access. Good work.
john h | Online Move Infrom booking my truck and storage unit and helping me out with changing some if my reservations until checking out and finding me a tryck that suits my need… uhaul staff are very helpful and patience… kudos to all…
Lester B | Overall ExperienceOnly concern I had was the very lengthy waits it takes in order to do what is intended to do when there. The line ups are very long because the store is very busy and there are not enough team members to get through everyone in a reasonable amount of time.
James D | Overall ExperienceThe rental of the truck was good and the road side assistance was excellent but most of the important items we put in the storage facility when we got to our destination after paying the over $3,000 in costs to get it here was all stolen after a few months.Not to mention the new manager attempted to charge us for another month when the thieves garbage was left in our rental unlocked storage spot. After giving him the damaged lock, as good as canceling the service with no trust of leaving anything behind.
COLIN A | Overall ExperienceGreat experience and great service, will use you again! Thank you!
Stephanus V | Overall ExperienceThe gal at Saskatoon branch was super helpful ✔️
robert s | First ImpressionsStaff are very polite and helpful
JOHN A | First ImpressionsGood service
Kim L | Overall ExperienceThanks guys. Daniel your team is awesome !
Krista W | Overall ExperienceGreat team!
Crystal F | Overall ExperienceGood service very polite customer
Vernon C | First ImpressionsI do not like the excessive wait times on your telephone lines and believe that something truly needs to be done about this ongoing issue. That said, your employee Mo, is excellent in all he does. He is hard working, knowledgeable and customer service oriented. I appreciated him, thanks.
BRENDA S | Overall ExperienceBoth the past and the new manager were amazing to work with, the facility has great rates and I’m looking forward to working with them again in the future!
crystal p | Overall ExperienceThe staff are friendly, helpful, efficient and honest. I feel Safe, Comfortable and welcome there. They treat me Like a real person, rather than just a faceless customer. It is much appreciated.
LANA S | First ImpressionsVery pleased with the staff in Saskatoon Millar Av location they were very helpful in my move.Thanks again
MURRAY J | First ImpressionsWe have rented 3 units enclosed in succession these past few weekends. The first 2 times were good with no concerns. However, this last 6x12 enclosed until reeked of weed. Two days of hauling has somewhat lessoned the smell, but I have to give a poor rating this time around. On a positive note, the indoor storage facility was awesome. Clean, well layed out and great elevator!
Lisa V | First ImpressionsCrystal at UHaul Moving and Storage in Saskatoon was absolutely amazing. She treats each guest like she is welcoming them into her home and despite long line of customers, she treated each one as her most important clients. Crystal made our experience excellent. Without Crystal’s friendly service, my rating may have been average. Crystal took it to a whole other level of amazing! Thank you Crystal!
Kimberley M | First ImpressionsThe checkout process was different than any other uhaul storage location I have ever been too. We were required to take a photo but was never stated before the check out process that I would need to provide one. The customer service agent made me go back to take a photo. It would have been nice to know this process when I first rented the uhaul. I am currently 7 months pregnant and had to go lift the door by myself as my help had left. Know processes ahead of time would have been beneficial.
Rebecca R | Overall ExperienceThe new management at the miller ave location is AMAZING!!! The management before sucked and was extremely rude but now this new management is TOP TIER! He is the best management ever. And so respectful and amazingly kind. Definitely made my whole experience a whole lot better!
Faith Q | Overall ExperienceThe truck did have less than 1/4 tank of fuel. I was told it required to be 1/4 tank when returned or would be charged. I put in extra $20.00 in the at 1/4 tank. Told man that he just said yah it is ok.
Guy D | First ImpressionsThey checked me out of my storage unit cause I moved to a bigger one and they didn’t restart the paper work. But they helped me out right away fixed there mistake and gave me a free month for the inconvenience.
MORRIS W | First ImpressionsThe app on my phone glitches so in calling the help # they said to ask for the lock that comes with the 1 month free storage because i rented a truck.Since I could not do the online check in because the app doesn't work on my phone, they would not provide the free lock because they assisted with check in. I thought they could provide a $20 lock since I'll be renting at over 200/month because of a technical issue. Otherwise check in went very smoothly.
KAREN P | First ImpressionsI told the front desk on 4 different occasions over a 2 month period the light above my unit was out - it is still out. Always a line at the front counter - very rarely is there more than one person working
Michael M | Overall ExperienceTwo guys and a girl in the front desk so amazing!!
Kim L | First ImpressionsBeing able to pull right in during the Winter and unload the truck was helpful. Also having the dollies and mattress dollies are very helpful and time saving.
Shane M | Overall Experiencethe store manager was friendly and was knowledgeable regarding his job, very helpful. the only downside is i was on hold/transferred between people for 45 mins.
Penny F | Overall ExperienceThe only thing that was not very convenient is when you go into the office it takes a while for the staff to work thru the customers so expect a wait when going into the front desk. But saying that, they do work quickly! It just takes time to finish up.
Roxanne B | First ImpressionsLock was not ready at the unit as I was expecting, likely because I booked it completely online. The staff did correct it immediately, but I was under the understanding that it would have already been with the unit. Also, the instructions about how to use the building access should be made more clear, especially for anyone booking it online. Overall good experience, only a few things that could have been better
Francis W | Online Move InNeed more staff at front desk. They're clearly stressed out by the long lines and aren't very friendly.
Ryan H | Overall ExperienceWould have given excellent rating, except the time when we were taking stuff out there was no push cart/dolly available to use. When I asked to borrow from the office, they said I have to rent and pay for it to use but I wasn’t paying for it! It was raining that time, and I had to get one from the other building, and no one assisted me.
ELOISA G | Overall ExperienceClean facility and very knowledgeable staff. Friendly and willing to accommodate your needs, provide alternatives if something is unavailable as well as leave u feeling taken care of. I believe access hours should be extended if not 24 hours but the experience was still 5 stars.
BRANDY G | First ImpressionsBetter handling of ice with gravel & salt would’ve been good, but other than that it was a fantastic experience.
Sabrina L | Overall ExperienceOnly glitch was a mix up in the storage size but it was resolved promptly. Clean, easy access, good security, good experience. Thanks
Leone O | First ImpressionsOnly problems experienced were on busy days like month end there is not enough staff! The wait in line is sometimes over 10 minutes! If you just come in to make a payment or buy boxes it's frustrating.... even making the app work better as well...
Becky H | Overall ExperienceEven though I punch in my code says denied after hours can't haul into storage during day time
Charnelle J | Overall ExperienceDaniel gave excellent service. He really knew his job and was a great person. I look forward to dealing with him on a long term basis. Everything was excellent. 5 stars
Debra P | First ImpressionsMove in instructions said our unit was move in ready, and we would have access up 10pm. Arrived around 8pm and unit was locked with another lock. Could not move in our items until the next day. Was left with a full Uhaul truck we could not unload and had to keep overnight. When asked Uhaul staff, was told it is procedure to apply a Uhaul lock when storage unit has no lock. But we arrived the day the booking started, so not sure why a lock was applied before we even got there. Instructions were not clear on this process.
Kayla F | Online Move InCard reader not working properly. Didn't seem to have a replacement or back up plan in place . Did not receive clear instructions on using key pad for entry .
jim s | First ImpressionsGated outdoor storage lockers available to the public 24 hours or at least open until 2am, please!
Preston J | First ImpressionsWonderful Facility!!! Clean and easy to use. Thank you
christoph n | First ImpressionsYou need to stay on top of things like repairs to big overhead doors. In my 5 months of rental there was always one of the doors broke down. They need to be fixed sooner than later. When the don’t work huge inconvenience for loading.
earl m | Overall ExperienceEverything was made so easy for us to get a storage. I’d highly recommend this storage to anyone.
Macayla M | First ImpressionsManager was helpful with issues we had with our rental truck
Kendra B | First ImpressionsVery friendly staff
Robin N | First ImpressionsBoth David and Darla were amazing. The overall experience with U-Haul has been incredible. Good job guys.
Irving R | Overall ExperienceThere storage was blocked by snow for almost 24 hours. When they cleared the snow it piled up in front of the storage container. Had to shovel it out ourselves. Trailer was filled with snow. And they wanted to rent it to us for less than 24 hours with no discount. Very frustrating that they were not prepared for the weather accordingly
Lee N | Overall ExperienceYou kicked us out because we thought we were being smart and not driving a uhaul truck while being exhausted, and taking the chance and crashing the vehicle so we fell asleep in the truck on your property.
Peter C | Overall ExperienceThe ground should have been gravelled, it was luck that we didn’t get very hurt moving things in. Everything else was perfect though.
Sabrina L | First ImpressionsAccess hours should be extended
graham m | First ImpressionsThe unit itself didn't have a light. It was dark inside the storage. Thanks, Sam
Samrat H | Overall ExperienceCleanliness was amazing!! I thought the fact that customers had to pay a full month if they left early was unfair.
Kathy N | Overall ExperienceFacility staff were very helpful always and storage area was clean , well lit and heated.
Brent K | Overall ExperienceIt took me over 2 hours to get everything filled out the paper work to get a storage room, and talked to 4 different people. It was very frustrating and took up time I needed to move. So I couldn't get as much moved in to the unit in the time I had the uhaul.
Olivia P | First ImpressionsIn early December, I met with Alpesh and booked a 5 x 10 storage unit for end of December, and a truck for the same time. When I came on December 29th to get the truck, i asked Mohit Gill to show me the storage unit. What he showed me was a 5 x 8. I told him that was not what I agreed to. Then I went to load the stuff, while Mohit was to find the proper sized unit. When I got back I was told that he had assigned a 10 x 10 unit at a much higher price. I said no, Then I had to wait half an hour while Mohit was busy with something else. When he finally was free he offered me a 6 x 10 for more money. I said no. I finally got the 5 x 10 that I had reserved and moved in.
Robert H | First ImpressionsI told my friends about already and thank you for your business Rodney merasty
rodney m | Overall ExperienceConvenient storage process upon arrival. Mattress dolley and normal dolleys provided for hallways which was extremely helpful Can pull U-Haul truck right into storage bay which is nice during winter.
Shane M | First ImpressionsVery accommodating and met every need we had she D as tks was great
Cheryl B | Overall ExperiencePam is awesome
Peter G | First ImpressionsMy experience with the staff at this location was frustrating due to perceived incompetence as well as the fact that few of them could speak English in a way that was readily understandable. As such, I tried to use the U-haul app to avoid the frustration with the staff but the app has its own set of failures. And why does the app allow you to book things that your location, when you go to pick it up, doesn’t have?? That is nonsense! My perception of U-haul over all is that it is a greedy corporation that has cornered the market on cheap DIY moving and vehicle rentals that doesn’t care at all about the discrepancy between its advertised experience and the reality of the the rental experience which often includes great frustration, stress, and anxiety. My hope is to never use U-haul again if I can help it.
Adam R | Overall ExperienceMy experience was not so good. The staffs were friendly but wasn't helpful at all. They gave me a paper to find my storage and after driving everywhere, I couldn't. I had to stop and ask random people I see. When I finally got to the unit, I didn't know how to open the lock, I had to go find someone again. The customer service don't cater to people who are renting foe the first time. They assume everyone knows what they are doing. They are such limited information. I was so displeased and no one even offered to say, ' do you want me to come and help you'. Nope. They just give you a paper and send you on my way, even when I told my difficulties several times.
DAMION H | First ImpressionsAlways got the help I needed.
Rina M | Overall ExperienceThe staff were not unfriendly. However, I had booked a self storage unit well in advance but the staff didn’t seem to understand that. It took them over half an hour to figure it all out and ended up relegating a unit to me that had some one else’s lock on it. So then I had to go back inside and spend another 20 minutes finding another one for me. They finally figured it out.The whole time it seemed like they didn’t have available what I had booked on the website. The prospect of moving to a new city and not having anywhere to put all your possessions is a very stressful thought. Additionally, it seemed like only one staff member was proficient in serving customers while the other two were almost helpless to serve anyone without the help of the proficient staff member. While I got what I booked in the end, it was not a straightforward or simple process and in fact it produced a lot of anxiety. I don’t really want to use u-haul again after that.
Adam R | First ImpressionsInformative helpful staff
GAIL L | Overall ExperienceExcellent service and facilities.
roldan s | Overall ExperienceThe staff and line ups were horribly long. You need more knowledgeable staff at tills to speed the process along.
Fallon M | First ImpressionsThe passages were very clean but the floor inside the storage unit was not clean
Crystal M | First ImpressionsThank you 😊
Tammy K | First ImpressionsGreat facility. Very helpful staff. Very clean units which I appreciated alot. Only issue I had was that my access card when swiped upon entry would say I was leaving this caused the alarms to go off every time I entered. I tried swiping until it said welcome but the alarms still went off. Not a big deal overall
Jason S | Overall ExperienceThe staff were very helpful when I needed help. The only issue I had was when you called you were always put on hold first. This happened every time I called there.
Darla W | Overall ExperienceThe customer service agent Darla was superb. She was helpful with all my concerns and went ove
Cheryl B | Overall ExperienceAll our needs were met and all staff were very friendly and helpful.
Roy A | Overall ExperienceThe staff are really nice and helpful
Doug G | Overall ExperienceStaff were incredibly helpful and went the extra mile to explain things in detail. Would recommend the Saskatoon location to anyone.
Brad B | First ImpressionsVery satisfied with everything.
Guy D | First ImpressionsThe u-haul on miller Ave in Saskatoon is the BEST.
ADAM M | Overall ExperienceA very clean , well lit , and operational smooth place.
Gerald R | Overall ExperienceVery helpful
Mitchell J | First ImpressionsSo far - my move in date is Friday coming up. I’ve been charged twice now one day after another. U-Haul says it’s not true. I have the bank statements. I’ve not moved in yet but when I went to the location to discus the yard was a dumping site. So I’m concerned about being double charged and the state of the property outside.
JASON A | Online Move InThe manager was very helpful and courteous. The staff I dealt with were very nice and very knowledgeable. I used this place three times and if I need to they will be my go to next time!
ALVINA M | Overall ExperienceStrongly recommend!
Tricia M | First ImpressionsGreat office hours, and very well kept storage unit and building. Thank you!
Allison E | Overall ExperienceThe people were great as I interacted with Darla and Kaitlin. Very professional and provided excellent customer care. Highly recommend.
Rob s | First Impressionshad a few hiccups but the manager was extremely helpful. he's really good at his job.
Dominic B | Overall ExperienceWhen I tried to get service for a storage that I was not expecting to get, we got yelled at and were absolutely refused any service, with customer service knowing quite well of my situation, everything was just awful...upon arrival service was good but when trying to dispute a problem the manager was unwilling to help and was also aggressive!
Wanita W | First ImpressionsHours could be more convenient by being open later than 5 pm
Tanis M | First ImpressionsIt's a great facility with all the security systems available. PRicing is the best in town and staffs were helpful and friendly. I would recommend this facility to anyone.
muthuvel m | Overall ExperienceI love the stuff, they're friendly and concerned, and it is fair rates.
al m | First ImpressionsVery pleasant and helpful staff, facility is clean, convenient and accessible.
Merv K | First ImpressionsA couple of months into my rental I noticed it wasn't showing on my online account so I contacted them to see what was going on. They apparently had a computer issue and lost my payment method record so were showing me as being delinquent, nobody ever contacted me about this. I gave them my info again and asked if everything was good which they assured me it was. I had someone stop by to check on the unit only to find my lock had been removed. When I called to ask what was up with that they said it was an oversight and they would put my lock back on. A year later I come to empty the unit and the lock is still on it and now nobody can find that key and it takes forever to get it cut off. Manager was not apologetic and really wasn't helpful at all. I will never recommend this location to anyone.
Wayne S | Overall ExperienceJoel and Raj were both very helpful and courteous and made our experience pleasant.
FRANZINA F | First ImpressionsVery friendly and knowledgable staff made our experience quick and easy. Great bunch of people.
Chuck R | First ImpressionsThe only thing is I didn’t like, I was told I was getting my 100 refund when I return the truck at the west end site of Saskatoon an they told me I have too wait 6weeks for my money. I was told I was getting my deposit back for the Calgary location when I picked the truck up. I wasn’t happy about that.. the staff at miller ave Saskatoon the lady was very helpful too me an the other two sites weren’t that helpful
Kelsey B | First ImpressionsClean, bright, accessible. Need one in Regina.
Paul B | First ImpressionsYes I would definitely recommend UHAUL services
Calvin F | First ImpressionsClean, well maintained and easy access.
Thomas S | First ImpressionsEverything was excellent with exception of the scheduling department in BC telling me there were no trucks available on the date I reserved for and that my only option was to pick up in Bellingham which would have added 5 hours to our trip.. It was a lie as my daughter in law was able reinstate my original pick up location. I felt like was manipulated into yes to her option.
Barbara H | First ImpressionsThanks for being so helpful
andrea m | First ImpressionsVery satisfied with staff and facilities.
jack K | Overall ExperienceFriendly staff, very clean. Thank you
Chad H | First ImpressionsVery 🥺
Lori M | First ImpressionsLight beside my storage unit is burnt out so very hard to see inside.
Shianne K | First ImpressionsI was disappointed with the size of storage unit offered to us. We had a 5x8 trailer FULL to transfer and trusted that the U-Haul employee would offer us the correct size of storage unit to fit all of our belongings, however we were offered a 5x5x8 and the 8 feet tall is very difficult to safely stack. It is also not all usable space so it was not enough room for all of our belongings.
Melissa K | First ImpressionsUhaul took an unauthorized charge for four days rental on a trailer that was returned within ten hours of leaving their premises and have not returned my stolen money so I can not recommend uhaul for anything other than getting scammed out of your money, have an awesome day and rent from someone else who is honest
Donovan B | First ImpressionsPrompt and courteous. Service was excellent.
jack K | First ImpressionsGreat experience! They were very helpful.
Ashley P | First ImpressionsReserved a storage locker on Uhaul.com and was told I had no reservation as the contract had not transferred over. Never got a free lock (offered for online check in), and took additional time and effort after an already exhausting move.
ALEXANDER H | First ImpressionsI moved out 3 months prior to the staff finally closing my account. I went into the office and called but still was charged for 3 additional months after they were notified of my move out. The service was very slow at the front desk as well.
Katrina K | Overall ExperienceSecure storage and very clean.
Doug S | Overall ExperienceThe truck access door was not working so we parked as close as possible to the car access and started unloading into the garage, the floor had sticky syrup and my sandal kept getting stuck. Also another group were moving at the same exact time in the exact same location we were and it made accessing our storage locker into a confrontation because they were cutting through the garage while we were unloading the truck walking through my things and then they blocked the hallway to our storage unit. I asked the employees to help me hire help but was given a business name. I also asked maintenance to open the truck access door so we could unload inside and close the door behind us but they didn't even try.
Rejeanne L | First ImpressionsHello, I vacated on June-09-2023, I was charged for complete June. so please let me know, what is the status of the refund. Thank you
VINAYAK P | Overall ExperienceI would have given excellent except for the confusion surrounding my locker where a facility lock was placed on my locker due to a mistake on the computer. It took an hour for them to find someone to remove it for me. It was a busy day for me and I was very frustrated.
Diane V | Overall ExperienceOverall good storage facility. More dollies would be useful and an automatic door opener, perhaps coded to the key card - it's too hard to move in an out of the fire door.
Kae B | Overall ExperienceNo comment just no lighting in my storage space
Paul M | First ImpressionsThe manager was very helpful and very understanding to my situation. I am grateful for his kindness and especially how he helped me close my account after almost a year
Charlotte M | Overall ExperienceLooked like they were sweeping into the storage unit (large pile of gravel, candy wrappers and other garbage in the entrance of the storage unit)
Sheena D | Overall ExperienceSaturday April 22, approx 7:30 pm I went to the uhaul Millar Ave Saskatoon location to access my storage unit. I was unable to gain access using my swipe card. But there was a man door that was unlocked and allowed access to all the storage lockers inside. I suppose it was fortunate for me to gain access but also uneasy to know anyone and everyone could gain access to “secured” area. I would assume that door is normally locked? I tried calling the location ph# (306) 808-1983 a couple times but no answer.
Taylor K | Overall ExperienceShould have 24 hour access
Kyle S | Overall ExperienceGreat
Douglas W | Overall ExperienceVery pleased.
Saskatchewan P | First ImpressionsStill working on new units so there was a little bit of construction stuff around. Staff was great and very accommodating.
Doug S | First ImpressionsVery freindly helpfull staff…
Gloria P | First ImpressionsIt was the customer service that was so great. Everything else was just the cherry on top. But Dillon was so helpful and made everything happen so quickly andveasily.
JESSICA A | First ImpressionsDillon was professional and friendly.
Michelle P | First ImpressionsThe staff are very helpful and easy to deal with. Great experience overall!
CHERYL H | First ImpressionsDealing with Lena was a great experience, employees like that makes a one off customer become a regular customer
Cam H | Overall Experience100% satisfaction with staff interaction, equipment, service, location access, and facility
Michael D | First ImpressionsEveryone was helpful and very nice. Check was awkward, compuers were slow. That was not the fault of the staff.
Doug G | First ImpressionsYou could have more moving carts available given the large number of storage lockers.
Ted S | Overall ExperienceThe entrance store is too narrow to allow getting moderate sized items in. It would be great if you're able to widen it up at least to the same size as the ones in the storage areas
Luis F | First ImpressionsI was given a map to find my unit, but a worker showed me how to get there through both doors first , which was very helpful as I would have got lost with no help. The dollys really helped with our unloading of the truck. Convent storage access hours.
Stephanie G | First ImpressionsSliding access doors not available, making it very awkward to access my unit
Glen P | First ImpressionsThey were helpful during our move-in. Thanks!
Tanya L | First ImpressionsVery inconvenient. False advertising, didn't provide with proper storage. Canceled booking last minute and made us drive to another town, 2 hours away and back. Waste of money
Imran D | Overall ExperienceAfter 1 month of reservation they canceled last minute saying it isn't available. Had to drive 2 hours away to another town and back to get another truck. After reaching the destination the storage that was allotted to us, the front access was apparently under construction and they only gave us one way from the back which was way too small that no item could go through. Basically a waste of time and money as they falsely advertised that we'd get a storage for our stuff which we didn't.
Imran D | First ImpressionsI think before someone actually rents a unit that they get a chance to see it first cause I am not happy with the storage I got its way to small I have more stuff to storage not sure if I can change the size now because everything settled
Tennile G | First ImpressionsOnly frustrating thing was our unit was right next to the new sliding doors, but they were not operational for the whole time we used the unit, so it was a lot of walking back and forth to bring stuff in and out. I know that's probably out of your control, it was just a bit annoying
Finley T | Overall ExperienceThank you so much for all your help. All the uhaul people we dealt with have been lovely and made a stressful situation much better. Appreciate all you do
Amanda S | First ImpressionsBecause of some construction inside we were put along way from an access point but for the most part everything was great.
SANDY V | Overall ExperienceAwesome Service hundred percent
DENNIS O | Overall ExperienceThe storage unit was very difficult to get to u loading my belongings down long hallways with only one entrance was inconvenient. But the workers were amazing and helpful.
Misty H | First ImpressionsWould use again forsure
Jennifer S | Overall ExperienceGave us a storage at the far back so wasn’t very convenient, and I could have used a bigger unit
Richard P | First ImpressionsAmazing place
Gwen T | Online Move In24/7 365 access be better than only from 7-7. Staff were courteous and worked well together which streamlined the paperless paperwork.
Donovan H | First ImpressionsWish hours were extended and all doors were accessible, had to walk long ways to access locked was inconvenient, but staff was very nice and helpful.
Jagjitsingh N | First ImpressionsOpen some bay doors so a guy has proper access to moving his belongings into his locker. Couldn't store a bunch of my belongings because of poor access. Front desk guy was useless and of no help at all.
John F | First ImpressionsThe storage information seems to be centralized so not all the online booking information is accurate regarding specific storage facilities, but the space is clean and bright.
Kae B | First ImpressionsIt was a smooth process. People were friendly and efficient. Overall great experience.
Veronica L | First ImpressionsMore direct access to the storage unit.
VINAYAK P | Overall ExperienceGoing in the bilding up hill
DENNIS O | First ImpressionsWe actually didn’t use the storage unit. I have reviewed you once before with all excellent now it’s all bad don’t know how to stop the texts from coming which is kind of ticking me off
Kathy G | Overall ExperienceAll though we didn’t actually use the unit with the construction we felt it was difficult to get to but would have been a good option
Kathy G | First ImpressionsWas very happy with the facility clean with easy access a trolley was supplied making hauling much easier
Allan P | Overall ExperienceI have had problems in the past with renting from u haul from independent dealers. But through your office it was smooth and painless. Thanks for your efforts.
Allan P | First ImpressionsThe employee was quite helpful and courteous
Sean R | First ImpressionsI was the director of Human Resources in a large corporation, John and his assistants were incredible. They are an asset to the company and what keeps this location operating at peak efficiency. Uhaul main office should support them so they can continue their high standard of operation. I noticed that they could use additional staff on a number of occasions that I was attending to my storage lockers, renting trucks or trailers. They we’re all very busy with customers and yet they continued pushing to the extreme to assist everyone in an a timely and friendly manner. John’s work ethic and the staff’s were top notch and demonstrated that they would do anything to help customers above and beyond most companies standards. If our employees did as much as these individuals do on a daily basis It would have made my job much easier and I could attend to more significant issues. It was a pleasure to do business with this group and would recommend this location to my friends an associates. I would tell them this group no matter who the customer is will always get the best care possible even it’s their first time coming to Uhaul on Miller Ave in Saskatoon. Saskatchewan. Well done to the the team on Miller and thanks for what you do!
Peter D | Overall ExperienceI was told completely different things bypeople between phone calls and one person in particular was not helpful what so ever and rude you guys should have a system where ypu can add a payee to do online payments and a email or somthing reminding ypu your payment is approaching
Carley E | Overall ExperienceAfter driving 2 days with a jam packed 6× 12 uhaul trailer They did not have a large storage unit for us as per our reservation . They agreed to give us 2 plywood storage units for our household items My son and I unloaded the trailer into the 2 boxs in the ice and snow covered parking lot in negative 15 degrees Celsius Not impressed and will never recommend uhaul to anyone EVER
Derek S | First ImpressionsThere was no loading bay. Access to the building and unit were through small doorways and tight hall ways. There is a support post in my unit right by the entrance. The building is dark and it's difficult to see anything.
Peter H | Online Move InAbove and beyond anything I could've imagined as a first time renter for storage. Truck renting was also pretty smooth. Highly, highly recommended!
Cameron R | First ImpressionsThe staff was great. There attitude of going over and beyond to help me was so appreciated.
Sylvain D | Overall ExperienceExceptional service
Lawrence G | First ImpressionsThis specific site would get 5 stars from me only of I could access my unit at stated hours "5am -10pm daily, but apparently I cannot??
TRACIE S | First ImpressionsI noticed a small water leak coming from the ceiling just outside the doorway to my unit (1047).
Robbie B | Overall ExperienceI have used u haul on mre then one occasion and everything I have been treated respectfully and quickly and efficiently I have no complaints thank you to all the staff
Theresa L | Overall ExperienceGreat!
Edgar P | First ImpressionsJohn was excellent! I wasn’t very nice when I got there, but he was very patient with me and he solved my dilemma and I was able to unload my trailer get everything I needed done. Thanks John!
Michael B | First ImpressionsReturned my uhaul in clean shape was told by a agent that my mileage would be covered due to inconvenience of uhaul truck not in my area had to drive 1hour away to get my uhaul then when return it find out I am being charge an excess 169. $ when i already paid 322.76 How is that fair I will never use uhaul again and i wonr recommend
Annette L | First ImpressionsWe were treated really well. The store manager was friendly and very understanding of our needs 👍🏽
Natalie L | First ImpressionsWhen I needed a storage facility in the last minute, this was the place. The hours of business were also convenient for a Saturday. My first month was free, I loved it. Thank you so much.
Donna P | Overall ExperienceI didn't actually get to store anything with uhaul TVs unit was not big enough for my items. The particular staff member I delt with john Macdonald I believe his name is I would like to give 10 stars to....he is exceptionally helpful and patient. Very knowledgable and genuinely the reason I keep coming back to this uhaul facility. Staff like him should be mandatory....Thanks John and uhaul for all the help with my many moves!!
Kristin W | Overall ExperienceIt was much easier than I thought it would be to move in, even as a senior working alone. Thank you!
Robert T | First ImpressionsAlice went all her way to shoe me how to use the pass card and what will happen if I did not do the right thing. She was very helpful in showing me the storage.
Maria O | Overall ExperienceIt was terrible!! First the guy at the front finalized everything with my ID and got a lock and gave me to access keys can you show me where to go so I had to walk all the way around the building finally came back ask him to show me told him that I’ve never been here so I need some help then I get into the access to look for 1066 there was no 1066 so then I go back into the office he says that he’s too busy with customers to show me where my locker is so I said fine get me out of it I didn’t want to do it and so I cancelled everything and I will never use U-Haul for storage
Sheena K | Overall ExperienceStorage units were way smaller than let on in the ad, access was absolutely awful, and the staff was slow, unmotivated, and unhelpful... had find another storage unit, and just bought an enclosed trailer right after so I never have to deal with these clowns at Uhaul ever again
KURTIS P | Overall ExperienceDespite checking in online and setting up an alternate account access for my son, they had trouble finding the account and said I had to be there as he was not registered. In the end they phoned to confirm with me but the process was lengthy and frustrating given we followed their directions. Did not know the storage was not accessed from outside. An apartment’s worth of items had to be moved down two long hallways - they did provide a dolly. Also the size I ordered on the phone was not big enough despite explaining contents so had to upgrade to a bigger size at a higher price.
Sheila K | Online Move InIt would be nice to have access after 7pm with my access card, as i drive from prince albert to drop things off and sometimes can't make it there by 7pm.. So that's the only con of this wonderful facility, very nice staff.
Krista L | First ImpressionsCan you give us an estimate on an annual rate for the 10 x 14 space we had?
Robert H | Overall ExperienceWas having some troubles with one of the last bookings but the lady at the Millar site I'm very sorry I forgot her name , she was very helpful so patient she saw I was having trouble getting through to the main office and she took over with her phone for a Sunday afternoon close to closing she helped us out ..salamat we really appreciate the help will be back and will refer others
Theresa L | First ImpressionsDefinitely great experience. Actually affordable compared to years ago. Aside from no cruise control and fuel economy great
Blair H | First ImpressionsGreat service with heated storage for the same price as unheated space elsewhere.
Brent S | Overall Experiencei reserved a 10*14 unit about a month ahead and called few times later to confirm it as I was bringing stuff from a small town 2 hours away and didn't want any disappointment. each time I called staff confirmed my reservation. even on the date of move I called the facility and the lady on staff confirmed the reservation and didn't mention anything about it being not available. few hours later when i reached the facility they said unit was not available, I had to cram my stuff into a smaller unit of 10*10 and ultimately had to buy another unit 10*5 additionally paying 80$. Also staff didn't' offer any insurance despite asking multiple times. now some of my cushions are permanently damaged and I request U-HAUL to pay my damages and reduce the the rental fee. During the whole process staff didn't' offer any apology but was confrontational.
PRADEEP A | First ImpressionsGreat to have heated indoor storage at very reasonable rates.
Brent S | First Impressionsif only the access hours will be lengthen in the future, it will be great.
Rosalyn S | First Impressions