Customer Reviews for U-Haul Moving & Storage of South Bluffs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of South Bluffs

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Marvin R. on

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Outstanding customer service. An 11 on a scale of 10.

harshbir s. on

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Team was extremely cordial and friendly.

Keffer P. on

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The staff was excellent and the location was convenient and very clean!

Stephen Q. on

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They didn't have the truck that was promised at the Mendenhall location so I was directed to the Illinois Ave location. They were very nice there.

Nicholas P. on

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Excellent work... as usual!

Casey M. on

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Kyle T. on

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Great customer support and service. Highly recommended!

Holli M. on

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yvonne B. on

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Michaele E. on

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They helped with dropping off the trailer and were extremely knowledgable and helpful

Latrice M. on

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Thanks to the entire staff perfect

lydia W. on

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RICKEY M. on

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Ken M. on

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Very rude when trying to straighten out the dolly situation.

VERKITA T. on

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The quick stop tire shop 38109 should have their contract cancelled very unprofessional I was sitting there for almost 45 mins just so they could tell me to to another location I’ve never been so upset because I was on a timeframe from cleaning the house I was moving from. They lady from uhaul on Illinois was very prompt And came to me as soon as I pulled up I really appreciate her thank you again

Marlon R. on

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Eulanadria and the other lady( I think she has glasses)...they are awesome...great customer service skills!!!!

Victor H. on

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Dante S. on

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Upon first visit Miss Watkins said she couldn’t rent me a transport, I said I’ve rented several from U-Haul with this hitch she said well shame on them, I can’t let it leave my lot like this she recommend a spacer to take up hitch slack before I could purchase transport I purchase it an wow what a big difference thanks to Claudia going beyond her duty, moving forward I’ll only rent from South Bluff Store

Amy R. on

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Travis W. on

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Samantha E. on

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All of the staff were very helpful. Thank you for providing water on such a hot day!

Stephen F. on

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Helpful employees.

gerald H. on

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Everyone was super-friendly and the van I rented was very clean. Thanks for great service!

Tracy P. on

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Customer did not leave a comment.

Virginia G. on

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Excellent staff, very helpful and qualified. This was a great experience.

Tasia T. on

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Being forced to buy a lock and than told its wrong to only be charged again for another lock is unacceptable. Also had to moved in through small man door instead of double wide doors; took even longer

Edward R. on

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Starry B. on

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Great staff! Friendly! Processed everything quickly and accurately. I will return to this location for future rentals.

Latrice M. on

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Thank You everything was excellent

Jordan W. on

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I reserved a 10' truck and when I arrived they said it needed repairs and switched me to the can. Well due to the can being smaller I had to make more trips to move and I feel like I should've gotten a discount on my milage since the uhual I wanted wasn't available. Then they called me 5 minutes after my reservation time to tell me the truck wasn't available. But I didn't get the garunteed $50 either for them not having the truck.. I'm just saying I might just use Penske next time because of the inconvenience and the charges.

Kalynn T. on

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JOSHUA B. on

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Malerie G. on

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Very quick and polite service. Excellent experience.

RICHARD D. on

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Good service

JUAN G. on

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Hosea W. on

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Service was great no complaints ??

David G. on

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everyone that helped me with check in and check out were incredibly helpful,nice and professional,,,,,,experience was highly appreciated thank you

Michael T. on

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These employees are very professional and kind. Despite great difficulty in the drop-off process, they made me feel like a valued customer. This was undoubtedly the best service I've ever experienced from any establishment.

Jeffrey T. on

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Alexis A. on

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Fantastic customer service!

dagny m. on

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Courteous, polite and helpful. Thanks!!!!!!

Missy D. on

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professional, efficient, compitent

Quayon C. on

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Excellent service.

Beatrice W. on

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Witnessed the most professional and helpful service that I've experienced in years in this town! Ms Watkins knows her job and the products/services well enough to describe and suggest options!

Sharon and Archie E. on

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This was my first time using U-Haul and it was excellent everyone was very helpful and went beyond thank you so much have a blessed and happy new year .. West Illinois Ave., Memphis, TN

brandon t. on

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Great facility and staff!!

Sharon and Archie E. on

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Thanks Ms. Claudia Watkins at the 137 Illinois Ave Memphis Tenn she the best . Thanks Ms. Sharon E.

Yolanda G. on

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None at this time

Wendy B. on

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Claudia was superior ... friendly, helpful and knowledgeable about U-haul products. She was definitely providing a great customer experience!

ashley b. on

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The staff is friendly and helpful

Jamie N. on

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All good

DEMEKA R. on

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I'm really pleased with the the management and staff very professional. Thank you!

Claudia w. on

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Best Uhaul facility ever. #1

mary and Doug T. on

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The south bluffs uhaul mini storage has been such a blessing to us. The facility is clean and the employees are very friendly and helpful. We are very comfortable storing our household items here.

latoya b. on

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This is the Greatest Facility at this Location is Memphis! Mrs. Claudia, Mr. Ken and Albert is a Dream Team for sure! They will help you and the sevices is Amazing! Uhaul on 137 W.Illinois is the Move