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LUCIE P | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of South Denton
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I couldn't move into my original unit due to equipment issues ie gate. The one representative Lynette Whitby really went the extra mile to get this resolved and was great to deal with. In the end we are very happy with the result.
Donald S | Online Move InGreat facility! No complaints.
SARAH D | Overall ExperienceAppreciate the phone confirmation follow up by the staff within an hour of my on-line confirmation process. very accessible!
Susan S | Online Move InShellie and Faith were amazing. Kim needs to be retrained she in my two interactions with her was overbearing and disrespectful.
CHARLES M | Overall ExperienceLynn has done a great job with regards to customer service.
PATRICIA H | Overall ExperienceLynn was very helpful. Thanks!
Robert D | Overall ExperienceLynn was extremely helpful. Thanks!
Robert D | First ImpressionsThere was no lock in the storage locker
Sandra M | Online Move InThe staff at the facility were very helpful and the facility is very clean.
Samuel V | Online Move InWe rented a unit for about a year and a 1/2. the entire time was an excellent experience. Lynn was especially helpful throughout our time renting a unit.
Jennifer D | Overall ExperienceThe customer service staff was super great knowledgeable helpful just amazing everything they said was accurate. Easy access to my unit during hours the office was closed.
Kim B | Online Move InThe only reason we are leaving is RV14 is not a level lot and it is a bit short for our rig. If something was available on the opposite side of the lot, we would have most likely stayed.
Michael M | Overall ExperienceI got help through the entire process.
DEMETRA S | Online Move InThe only problem I had is had a little mouse or rat damage on some of my items but other then that everything was fine
GEORGE W | Overall ExperienceIt was getting to much to pay for my storage every month and it was only my stuff I it. You ladies have been very nice to me since I moved here in January 19 2023.
Kimberly R | Overall ExperienceWhen you rent a truck you have to up load you license front and back. So after spending a day loading and driving the last thing you need is a slow answering intercom and to have to input all of the same information again you really should fix that
alice p | Online Move InIt is convenient for me since I live near by.
Albert W | Online Move InWas good just unfortunately we had mice in our unit
JESSICA R | Overall ExperienceThe rent on the storage was immediately raised. You have raised it again. I need to get my stuff out as soon as possible. I cannot afford your rates.
Rendalynn S | First ImpressionsAlthough customer service tried very helpful in trying to resolve issue. Not satisfied with results
teresa m | Online Move InI had some damage due to mice, but other wise a good storage facility. I would suggest advising people not to store food of any type (human or animal) to prevent rodant infestation.
ROBERT H | Overall ExperienceMany Thanks to Lynn and all at the Denton MD location, Easton MD too! We couldn't be happier with things!!! Thanks, Phil
Phil S | First ImpressionsI worked with Lynn. She was very nice and thorough with instructions. When going to the unit, we had no problem following the instructions to enter and depart the facilities.
Jennifer D | First ImpressionsYes
MARCHELLE W | First ImpressionsAbsolutely no complaints!
STEVEN G | Overall Experience