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Tammy M. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of South Locust
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good price for that big of storage unit.
Kathy K. | Overall Experiencethe unit I rented was too small,luckily they had a larger one available.It was almost a disaster!
Shelly L. | First ImpressionsAlthough the facility was clean there is minimal parking and the double lock system is a pain. I also believe the two rate increases in two years was outrageous.
ron s. | Overall ExperienceAccessing my storage before 7pm wasn’t always convenient. I wish the hours were later. I was disappointed to see there wasn’t a recycling bin. That could be a good earth friendly choice!
Lani T. | Overall ExperienceEverybody is very helpful and accommodating for all my needs. Thank you!
Wilhelmina M. | Overall ExperienceI've always enjoyed the customer service
Lisa T. | First ImpressionsFriendly staff that was helpful and worked to.get us the best options.
Teshawna S. | Overall ExperienceEverything went well during the two years we rented a storage unit.
ray a. | Overall ExperienceYour hours of being open needs to be later most people don't get off work til 5 then only have til 7:30 to move stuff or access the unit needs to b til 9:30 or 10.
laddie v. | Overall ExperienceYour ramp was to steep with no anti-slip markers on the concrete. A little dangerous in the Winter when using the ramp with wet shoes and cart.
Michael H. | Overall ExperienceOverall I had a very positive experience here. The only reason for four stars is because upon moving out I noticed lots of large dead bugs (mostly crickets) in my unit and on my things.
Jordan M. | Overall ExperienceRobert, the delivery person was an exceptionally helpful employee. His professionalism was appreciated.
Barry N. | Overall ExperienceComments emailed !
Elizabeth G. | Overall ExperienceGreat experience and everyone was super helpful
Janelle R. | Overall ExperienceThe ramp leading up to the next Floor is so slippery especially while Pushing heavy carts. I’m surprised there aren’t any grip strips or traction of Some kind.
Lani T. | ReservationThank you
James T. | Overall ExperienceI would recommend this location.
CHUCK P. | Overall ExperienceCharge more mileage
ALEXANDR c. | Overall ExperienceGood experience
Mike D. | Overall Experience