Customer Reviews for U-Haul Moving & Storage of South Windsor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of South Windsor

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

kuldeep s. on

Rating:

??

zhendi x. on

Rating:

Customer did not leave a comment.

Bill D. on

Rating:

Customer did not leave a comment.

Mara R. on

Rating:

Customer did not leave a comment.

Joseph P. on

Rating:

Personnel were very professional, courteous and helpful. Vehicle was top notch and met my needs. Definitely will make use of this service again.

Sonali N. on

Rating:

The price estimate I received was way lower than what I actually ended up paying. It threw my budget off. I was prepared for upto $50 give or take, excluding gas, but this was way over that! Employees are lovely, but they could be more meticulous when providing rental estimates.

David A. on

Rating:

Customer did not leave a comment.

Michelle B. on

Rating:

I had a great experience except they forgot my dolly and worse when i went in to put my stuff in storage they had lost my reservation. Not the walker road sites fault but the person who took my reserv

Terry R. on

Rating:

People were very friendly, knowledgeable, and polite. Will definitely use next time. Good work.

athavan k. on

Rating:

Customer did not leave a comment.

melissa t. on

Rating:

My reservation was changed without my knowledge. I left a deposit that was not discussed when I made the reservation. I returned the truck but did not get my deposit back. Epic fail U-Haul

Todd G. on

Rating:

The young man that was working the day of rental went iut of his way to help me. Trailer lights were not working and he bent over backwards to fix it and help me . Management was not on the ball to offer a trailer for rent that lights did not work. My hats off to the worker not Uhaul

Darryl P. on

Rating:

it was my first time renting a truck everything went great thank you

michelle a. on

Rating:

Customer did not leave a comment.

Cynthia S. on

Rating:

Friendly and efficient staff! Thank you. It means alot during a stressful time (of moving)!

MATTHEW J. on

Rating:

None

lorraine c. on

Rating:

Customer did not leave a comment.

Sobia T. on

Rating:

Customer did not leave a comment.

charmaine p. on

Rating:

Customer did not leave a comment.

Walter B. on

Rating:

I love Uhaul, so professional and the Technology works great

Arvinder K. on

Rating:

Customer did not leave a comment.

betty s. on

Rating:

Customer did not leave a comment.

Darlene B. on

Rating:

Staff very friendly and helpful

nadeem k. on

Rating:

Sales person was horrible. Looks extremely tired or not interested in work. We're ignoring to answer any questions. Was going to over charge me. I corrected it.

PHAN L. on

Rating:

Customer did not leave a comment.

STACI P. on

Rating:

Good location - staff very helpful when needed.

BRIAN C. on

Rating:

Good customer service in and out no problem.

Michele D. on

Rating:

The staff was friendly and helpful. Easy access. Never a problem.

Suzanne L. on

Rating:

Very organized location. Staff was very helpful.

John C. on

Rating:

Very helpful and friendly

Ralph S. on

Rating:

Miscommunication at this drop off location caused some delay unfortunately but the matter was corrected and unloading was completed in a reasonable time.

carol f. on

Rating:

Paid for the storage monthly in advance. Moved out of storage 3 weeks earlier. Was told I cannot get any money back. If i had known i would have left my lock on an empty storage unit. GRRRR!!!!

Kasey G. on

Rating:

Customer did not leave a comment.

Braydon D. on

Rating:

Customer did not leave a comment.

PETER K. on

Rating:

Alissa P. has always been helpful, friendly and professional.

John L. on

Rating:

Great service. Needed a truck on short notice, rented on line and less than 24hrs later the vehicle was waiting for me to pick-up right on time.

BABAK L. on

Rating:

Customer did not leave a comment.

linda f. on

Rating:

Customer did not leave a comment.

Willys A. on

Rating:

Customer did not leave a comment.

Daniel F. on

Rating:

I would not recommend uhaul ever again. I had huge issues securing the rental. And things seemed to change with each person I spoke to. I had to go many km out of my way to pick it up and was not credited for any of those km.

Andrew N. on

Rating:

Very polite lady and explained everything I needed to know as well as helped me pick out a few items for packing she definitely deserve a raise

Forte R. on

Rating:

Lighting inside the units is poor.

Dawn I. on

Rating:

Great service!!

TAMI K. on

Rating:

Your prices are way too expensive!

Williams L. on

Rating:

Call centre staff completèly misunderstood what we needed. They need more training or better access to client info

Marnie L. on

Rating:

Using my credit card and getting a note each month on the price and due date - great! I sent 2 letters over the rental period regarding the amount as I was to receive a senior discount - no response

kristin v. on

Rating:

The reason being that the doors must have a large gap that lets in dirt. All our stuff was absolutely totalled off with layers of dirt :(

LOKESWAR P. on

Rating:

Awesome service

Celia C. on

Rating:

They had my belongs addressed to a completely different State to be deliverer to and the lady had no idea how to correct their mistake. I was on the phone forever correcting their mistake.

Sharon T. on

Rating:

This account was closed out 2 months ago and still was getting billed for 2 months. After speaking to staff the issue was resolved and staff was very apologetic. Money was reimbursed to satisfaction.

Jamal M. on

Rating:

Hi

Azad A. on

Rating:

Well done

ray g. on

Rating:

Outstanding service

Sutro W. on

Rating:

great place for storage i will be back

Marius N. on

Rating:

k

Blake M. on

Rating:

No issues or concerns. All questions answered satisfactorily.

reinhold m. on

Rating:

everything was good

Cherry T. on

Rating:

Very friendly staff .. and very clean but, wish the hours were better

HUSSAM B. on

Rating:

Great service

cedomir b. on

Rating:

I have appreciated good service and always helpful staff. They have helped me even when my car would not start.

Brenda H. on

Rating:

This was my first experience with any U-Haul service and it was great. The facilities and services are well kept and super useful but the customer service is exceptional, especially from the GM, Chet.

Charmaine R. on

Rating:

Unit was not available on the day it was suppose to be. Showed up and someone else's lock was on it. Very rude GM with no customer service skills. Horrible experience. Will never be back or recommend.

BRYON D. on

Rating:

Well done

ETTORE C. on

Rating:

Spendy, but I have no issue with the facility whatsoever.

Cherry T. on

Rating:

Staff was very welcoming and friendly.

Elizabeth L. on

Rating:

Mitch was extremely helpful. He was very professional and went out of his way to assist me with removing my stored materials and closing out my account. I would use Uhaul again in the future.

Tony B. on

Rating:

Fabulous group of guys. Very accomodating and helpful. Thank you Chet and Mitch!! TBumbaca

JAN K. on

Rating:

Thank you

JOHN D. on

Rating:

Absolutely no complaints. In fact, I felt the staff went above and beyond for me whenever I had a concern. If not for moving across town, I would have liked to keep my storage unit at this location.

Marc D. on

Rating:

They were open on labour day weekend which was great as I was moving my son back to college.

Paul D. on

Rating:

The staff went above and beyond the Call of Duty extremely helpful.

Paulette W. on

Rating:

Experience was perfect

Eric E. on

Rating:

Great spot.

Jane A. on

Rating:

Great experience

ANTONIO T. on

Rating:

Our mattress box spring became discolored. Uhaul offered nothing to clean it even though we had insurance. Attendant claimed dis-colouration looked like original colour.

marilyn d. on

Rating:

Excellant service.

manoj m. on

Rating:

There was a new employee upon return and when returning my vehicle, it took him 25 minutes to inspect and figure out how to take payment. As I was on a time crunch, this was a waste of my 25 min.

Heather C. on

Rating:

Great customer service.

scott j. on

Rating:

You have a customer service number that no one answers (I called around 8pm on a Saturday) while on hold there is no mention of hours or how long the wait is. I wanted to add 24 hour access by phone.

Natacha D. on

Rating:

Thank you

cheryl o. on

Rating:

They are very nice there and they make you laugh when you feel down

Marylou L. on

Rating:

Easy access and explained well

Mark L. on

Rating:

The customer service was excellent. Thank you.

CHRISTOPHER H. on

Rating:

Generally pleased with the facility and staff

Louise B. on

Rating:

The staff was very helpful and always had a smile on heir face when going to make payment. Very helpful

DANIEL T. on

Rating:

Friendly professional customer service. Great job!

PETER K. on

Rating:

It was a pleasure to deal with the manager and his right-hand man at this particular location. Both of them were very helpful, friendly and professional in a stressful and time of moving. Thank you!

mike h. on

Rating:

Bad experience