Customer Reviews for U-Haul Moving & Storage of Springdale

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Springdale

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FRANCIS W. on

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Lovely couple made everything painless and prompt! Excellence all the way!

Joan G. on

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David S. on

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Nice people who made my rental a breeze!

Jessica Y. on

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Larry b. on

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U should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out

Kerry D. on

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Katrina D. on

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Patrica A. on

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tamichael l. on

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Tracey C. on

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They were great! Nice, helpful and friendly.

Duane L. on

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Really try to accommodate customers. Know their business.

Cynthia B. on

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Everything was excellent. The sales associate was very friendly and helpful.

LAKUELDRA E. on

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Sweetest people I ever met.

STELLA J. on

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The office staff was extremely helpful and I would recommend this location!!

Michael V. on

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Darrell S. on

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aundrae G. on

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They were always great and polite.

wanda w. on

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Mr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.

Sonya A. on

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The mileage cost is a bit high but other than that everything was good.

Loren L. on

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Kara R. on

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Very accommodating!

John W. on

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Julie P. on

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Very helpful staff!

Stacey M. on

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We had one location already setup for drop off got there and they can’t accept trucks that big(26”) and we had to drive to another location! THIS WAS THE WORSE EXPERIENCE I HAVE EVER HAD AND I HAD TO SPEND MY HARD EARNED MONEY!!!

Japonica B. on

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the experience was great

Ray C. on

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La H. on

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ROBERT K. on

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Gate Job

Kurt K. on

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If you are moving, get all of your supplies at a U Haul store. They have everything you will need and it is good quality. Don’t skimp on supplies, these folks do moving for a living and their stuff is the best! You might spend a little more, but remember it is your stuff and a safe move is worth it.

Knikita M. on

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Excellent facility I’ll be using them in future

Jason L. on

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Staff very friendly.

Robert G. on

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I got a 20 footer for the same price as the 17 footer because none were available.... Great job! Thanks

Ralph M. on

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Wonderful to deal with! Definitely use them again in the future

alexandra r. on

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Austin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!

Barbara C. on

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Chantte M. on

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The employee gave great conversation as I waited for my ride. She assured I knew full detail about all of the specials going on. She also was well concerned about making sure my overall uhaul experience was great. I would definitely go back!

VINAY A. on

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Thomas E. on

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Very nice people to deal with!

Tracy p. on

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The experience was excellent and the staff was terrific

Joseph L. on

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Nothing! Friendly and fast!

Stacie L. on

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David H. on

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JT C. on

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Clifton M. on

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I was given one rate over the phone and then when I went to pick-up location it was 40.00+ more. That isn't right.

Kimberly H. on

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Sonya M. on

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Phyllis C. on

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Everything was above and beyond professional.

Pat D. on

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Was very impressed with Alana ..very helpful and a happy person

leon H. on

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Kimberly H. on

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Friendly and courteous customer service thank you

Allen W. on

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Always clean and secure. Staff always courteous and helpful. Would use this facility again!

Juan A. on

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Owned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.

Tracy p. on

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The team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.

BURTON PROPERTY G. on

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We are leaving because we built our own storage. Thank you

phillip T. on

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Staff is very pleasant, accommodating and helpful.

Eileen O. on

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They are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️🌟

Jared J. on

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Super friendly.

Yvette W. on

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Answer all questions immediately

ANGELA S. on

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Awesome storage facility!!!

William D. on

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I am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.

Angela B. on

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Very pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.

Nylisha H. on

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Service and team was awesome and family environment

victoria s. on

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I would definitely recommend UHaul to anyone looking for safe storage.

SHERRY H. on

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Staff very friendly and helpful!

wanda w. on

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I am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..

MICHAEL H. on

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Very curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!

Bay C. on

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It was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!

Deshondra K. on

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Very satisfied with everything

terry r. on

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Na

Raymond M. on

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Sandra A. on

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The staff was very professional .

tonya l. on

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Very helpful and friendly

carrie r. on

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This is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.

Dianne M. on

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Alana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.

Karen L. on

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Alana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.

SHERRYL R. on

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Clean, well managed & maintained facility. Friendly & helpful staff.

calvin r. on

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Customer service was outstanding!

ANDREW H. on

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Fitted our needs perfectly

ANTHONY F. on

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I rented for 3 years with no problem. The storage is in a great location and it's well maintained. Highly recommend Anthony

Victor P. on

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The manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people

Jeneane B. on

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Staff very friendly and helpful

David C. on

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Excellent service.. I could not ask for any more. Thanks.

ELIZEBETH W. on

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thank you

audrey s. on

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Clean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐

Adrian R. on

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kenyatta c. on

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Thank you for all your help

ALPHONSIUS C. on

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The late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.

LINDA G. on

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They were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow

carolyn S. on

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Excellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.