Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Too expensive. Price almost doubled during my tenure.
JEFFREY S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jaylin R
|
Overall Experience
Rating:
5.0
Excellent customer service at this location.
PAUL A
Rating:
3.0
Customer did not leave a comment.
BRENDA M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANDREW G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
HECTOR T
Rating:
2.0
Paying for climate control storage and insurance and to receive my things and they no longer work is awful I wouldn't recommend no one to this storage location and not to mention the at the I65 service rd location awful as well
LATANYA M
|
Overall Experience
Rating:
5.0
Damien especially is a great employee, excellent customer service and always professional.
douglas d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Delories C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ERIK M
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Willie K
Rating:
5.0
Customer did not leave a comment.
William C
|
Overall Experience
Rating:
5.0
Always very nice and very kind
calvin b
|
Overall Experience
Rating:
5.0
Thanks
CHAD B
|
First Impressions
Rating:
5.0
Perfect storage and good quality and service
DARELL W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
PEGGY S
Rating:
5.0
Very nice ladies.
JEFFREY L
Rating:
4.0
This was my first time renting a uhaul and it was pretty cool and easy
TY B
Rating:
5.0
Customer did not leave a comment.
CRYSTAL A
Rating:
5.0
Customer did not leave a comment.
LITITIA P
Rating:
5.0
Customer did not leave a comment.
Sherika H
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
CHRISTIER D
|
Online Move In
Rating:
5.0
Thank you!
Ghulam R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SKYE E
Rating:
4.0
Nothing everything was just fine and the personal stuff was most kind and pleasant thank you for your service.
DERRICK W
Rating:
3.0
The location can be somewhat problematic to get to just because of the traffic along airport blvd. Other than that, it’s great.
Andrew F
Rating:
5.0
Customer did not leave a comment.
MARIE R
Rating:
5.0
I had a great experience!
MAGED F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHARLES B
Rating:
5.0
Customer did not leave a comment.
Gillian M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Andrew L
Rating:
5.0
Customer did not leave a comment.
Eledora D
|
Online Move In
Rating:
3.0
storage a bit dirty, access to getting a key/lock bit inconvenient. couldn’t get ahold of anyone to turn keys in
kamden h
|
Overall Experience
Rating:
5.0
Had no problems they we’re very helpful and understanding of what what my situation was
JOHN S
Rating:
5.0
Customer did not leave a comment.
KESLEY L
Rating:
5.0
Jennifer is the best!
tanyna h
|
First Impressions
Rating:
3.0
Attendant was very pleasant and made clear all contract details. Location is not ideal as there are no parking spots to leave vehicle if you must pick up truck alone. Maybe a notification that a drop off driver is required.
Gregory R
Rating:
5.0
Customer did not leave a comment.
TOMICKER H
|
Overall Experience
Rating:
5.0
Excellent customer service all 5 starts
VERONICA S
Rating:
5.0
Customer did not leave a comment.
KATRINA B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Helen F
Rating:
5.0
Customer service was great, great explanation of storage benefits.
DAVID B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ERICA J
|
First Impressions
Rating:
5.0
They were awesome, I pulled up with a trailer that I was unable to back it in, and he was super nice and said no problem we have it from here.
Elizabeth V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
willie m
|
Overall Experience
Rating:
3.0
U-Haul as a company is disappointing. I had my reservation set and confirmed to a U-Haul place less than a mile away. Had a confirmation email to prove it. Then later the system sent me to an across town U-Haul costing me 35 extra miles for a one day rental. Not only that but the new pickup didn’t have an appliance dolly nor a furniture dolly that I had reserved. Therefore U-Haul costing me twice as much and did not even supply what I had confirmed. What a joke. I will be glad when I am done moving since I will rent from any other company than U-Haul. Using a computer system to get additional money from us who don’t rent long distance. I am sure that if the CEO of U-Haul had a confirmation email he would have got his needs fulfilled without doubling his bill.
STEVEN D
Rating:
5.0
Customer did not leave a comment.
Jamie B
Rating:
5.0
The phone access and online check in was super convenient.
Israel G
Rating:
3.0
Make sure all rented equipment is recieved by the costumer.
Oma J
Rating:
1.0
Customer did not leave a comment.
Alexander A
Rating:
5.0
Customer did not leave a comment.
FIONA H
Rating:
5.0
Very nice storage facility
ADAM W
|
Overall Experience
Rating:
5.0
The gentleman who helped me get the Uhaul was great! He had excellent customer service and was a very postive person. The second guy that helped me check my Uhaul back in was also excellent! Would use this location again!
TIMOTHY M
Rating:
5.0
Customer did not leave a comment.
TONYA K
Rating:
5.0
Thanks for your patience
Vanessa W
|
Overall Experience
Rating:
5.0
Very friendly and helpful.
Albert R
Rating:
3.0
I had to drive to another location to get a utility cart and a furniture dolly. In addition, the exterior to the vehicle was dirty with bugs. Windshield was hard to see through. Rest of the vehicle was clean though.
Kevin A
Rating:
5.0
Everything was ready when I arrived. The staff made the process easy
JASON M
Rating:
5.0
Customer did not leave a comment.
Marion J
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
VALERIE Y
Rating:
5.0
Customer did not leave a comment.
GWENNETA T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Raynesha H
Rating:
4.0
Customer did not leave a comment.
Michael K
Rating:
5.0
This is the best storage facility! They are very understanding and professional.
JAZMINE B
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
joshua w
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
PAUL C
Rating:
5.0
Customer did not leave a comment.
Angela R
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Deandra G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
PAUL G
Rating:
5.0
Customer did not leave a comment.
BRENDA D
Rating:
3.0
It a very small area, and they don't really have parking space while you conduct your business.
My pick up time was 9:00am didn't finish paper work until about 9:25 am took longer than I thought it would take.
NOLAN T
Rating:
5.0
Customer did not leave a comment.
AKIA R
Rating:
5.0
No comment
Beth K
|
Online Move In
Rating:
5.0
Quick and easy service, everything was perfect
Nakita A
Rating:
5.0
I would recommend anyone because the staff was very concerned. The staff went above and beyond assisting and.helping out.
Thanks so.much.for the business.
tchanavaia f
|
Overall Experience
Rating:
3.0
They need more parking. No one was on site to help.
Brian M
Rating:
5.0
Customer did not leave a comment.
NATASHA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
azlean w
|
Overall Experience
Rating:
4.0
U Haul Storage was very helpful to me. This particular storage was very accommodating to my needs.
Dante D
|
Overall Experience
Rating:
5.0
Love uhaul they are always available & accessible thank yall for your service keep up good work your business is always needed because people are always moving divinely grateful
SOPHIA B
Rating:
5.0
Good overall, back was a little dirty,
SUSAN Y
Rating:
5.0
Customer did not leave a comment.
MADISON M
Rating:
5.0
Customer did not leave a comment.
Sheila W
Rating:
1.0
The facility does not open very early to access belongings. The gate malfunctioned twice. Manager not available and rude on multiple occasions. Garbage dumpster in back not available when cleaning out. One employee said key to dumpster was lost and another manager/employee said no access to any customers ever even though sign is clearly posted. Voicemail was left and not returned regarding cleaning out locker and needing access to dumpster as I live out of town, 6 hours away, and had to make three trips to clean out because of this issue. I've paid over 10,000$ for this unit and this is unacceptable. Manager on final day of move out was unwilling to unlock dumpster and was dishonest about policy, was not polite, and was not helpful as a manager. Because of this, I will not be using storage at uhaul in the future.
jennifer H
|
Overall Experience
Rating:
5.0
It was very quick and neat check out. Guy helped was prompt
Yogesh P
Rating:
5.0
Customer did not leave a comment.
priscella h
Rating:
5.0
No complaints at all. Very good experience.
Barbara S
Rating:
5.0
Great people and storage facility!
CHERYL L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Skyletta L
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
shawn j
Rating:
5.0
Customer did not leave a comment.
Jacobi D
Rating:
5.0
Customer did not leave a comment.
LESLIE D
|
First Impressions
Rating:
3.0
I paid for a dolly but there was no dolly in truck at pickup
Zari J
Rating:
5.0
Truck was clean, checking it out and In was a breeze! Outstanding staff!!!
Sharla T
Rating:
5.0
Customer did not leave a comment.
Olivia B
Rating:
5.0
Customer did not leave a comment.
Jamey W
Rating:
1.0
My unit needed lights replaced. I reported it three different times to the office. Each time the information was taken down. Someone was to give me a call in order to gain access to the unit. Well it never occurred. When time came for me to move out. There were no light at all it was totally dark, the office has no backup light available, and the single female that was working did not know how to change them.So we had to move out with the use of my cell phone light. I was not able to clean my unit until the next day after having to purchase a portable light to see what I was doing. Other than that it was ok not other problems. The manage did assist me in getting a refund for the month I paid and did not use. For that I am grateful.
LUCILLE H
|
Overall Experience
Rating:
5.0
Your help in our move was invaluable.
MICHELLE B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Donna C
Rating:
5.0
Customer did not leave a comment.
JENNICE W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
chris s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Glenda C
|
Overall Experience
Rating:
4.0
i dropped the truck off after hours but have used this location before and they were helpful
james k
Rating:
5.0
Customer did not leave a comment.
Melissa W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leroy A
Rating:
5.0
Customer did not leave a comment.
Brenda H
|
Overall Experience
Rating:
5.0
I was a customer for almost 12 years. Very satisfied.
LUCY C
|
Overall Experience
Rating:
5.0
I really appreciate your front end customer service representative. I didn't know the appointment times expired after 1hr - and she was very helpful in getting us reset up. It was my first time driving and picking up a UHaul - and hopefully in a month or two I'll get to do it again!
Jonathan S
Rating:
5.0
Customer did not leave a comment.
RICHARD C
Rating:
5.0
NA
jasmine r
Rating:
5.0
The drop off point was closed so there were no personnel to rate.
CHARLIE E
Rating:
3.0
I paid to rent an appliance dolly and it wasn’t in the truck. The location wasn’t open yet so I couldn’t get it. Other than that my experience was good.
Karen W
Rating:
5.0
Customer did not leave a comment.
MICHELLE B
|
First Impressions
Rating:
5.0
Trucks need more mechanical work they ride really rough. I thought the one I had was going to break down
Cheryl L
Rating:
5.0
Excellent
lebbie j
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
jordan b
Rating:
5.0
Customer did not leave a comment.
Lee B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Clark W
|
First Impressions
Rating:
3.0
No suggestions for improvement. Jen was very helpful.
Mettie S
Rating:
5.0
Customer did not leave a comment.
Michael P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lashea R
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ANDIE J
|
Overall Experience
Rating:
5.0
Everything was great also customer service.
jaquan t
Rating:
5.0
Customer did not leave a comment.
DOROTHY M
|
Overall Experience
Rating:
5.0
Uhaul made this move and storage experience flawless. The staff was really nice
TALONDRA K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tanisha T
Rating:
5.0
Customer did not leave a comment.
Jonathan D
Rating:
5.0
Customer did not leave a comment.
Allyson S
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Phillip L
Rating:
5.0
All good
LEROY R
|
Overall Experience
Rating:
5.0
The young man that I dealt with was awesome !!
Helpful and always in a good mood even when his office was full of customers !! The young girl that helped me when I rented the unit was great too ! She told me she was leaving soon to travel so I didn’t get to thank her when I moved out ..
SHERRILL B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ashely d
|
First Impressions
Rating:
3.0
Unit was difficult to get items in or out base on the set up of or location of the door. Was a pain to get things because door had to be swung open get items and swing door back in a very tight corner.
trina W
|
Overall Experience
Rating:
5.0
I will be using your services again. Keep up the good work.
Margaret N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John W
|
Overall Experience
Rating:
5.0
I think the gas guage float needs to be changed in the truck i rented because i fill it up all the way drove 10 miles and I get a email that it was 3/4 . And I got charged 18 dollers for gas
LUIS B
Rating:
5.0
I don't like the paper with the milage don't match with real. I pay 30 dollars additional for miles I don't use. I'm not happy.
Pablo L
Rating:
5.0
Customer did not leave a comment.
lidia l
|
Overall Experience
Rating:
5.0
Perfect!
OSCAR G
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
DAVE T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maydora D
Rating:
5.0
A perfect truck rental experience. The staff were especially friendly and helpful. Highly recommended.
John S
Rating:
5.0
Great Customer Service 👌
latisha s
Rating:
5.0
I have rented from you guys before and I’ve always walked away and not worry about my things being stolen or anything else . The facility is always very clean. The staff is also friendly and helpful. I would highly recommend U-Haul storage and rentals on the trucks.
DEBBIE P
|
First Impressions
Rating:
5.0
N/A
JOSH M
Rating:
4.0
L
Levon H
|
Overall Experience
Rating:
4.0
A site or method that helps customers a link to donate , sell wardrobe boxes and other boxes for reuse
GREGO S
Rating:
2.0
Closed out account on Jan 7 and my checking account was attempted to charge on Jan 10. Called facility and was told by an assistant manager that there was nothing they could do to stop this from happening and that I needed to just tell my bank to block transactions. I'm very disappointed that your system is still trying to charge me and your answer to fixing the problem is I need to contact my bank. Why not see why YOUR system is still charging me?. Why am I being made to do YOUR job? I did what I was supposed to do on my end. Staff was very unhelpful and assistant manager told me I can speak to his boss Cody but he is sure that he will tell me the same thing . Unacceptable
kindra c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
shakayla p
Rating:
3.0
Customer did not leave a comment.
Stoney B
Rating:
5.0
Customer did not leave a comment.
DEVONTE N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
georgette v
|
Overall Experience
Rating:
5.0
Jennifer provided great customer service!! She is an asset to the company. She made the process painless
Cabretta H
|
First Impressions
Rating:
2.0
I set up after hours pick up and got to the location and there was a lock on the back of the truck with no key. Had to wait on someone to get there to cut the lock. Also when I finally got the back door open after waiting almost 2 hours the dollys I paid for were not in the truck. Had to return the next morning to pick up the dollies.
Shanavia J
Rating:
1.0
The Gentleman at the desk was professional and friendly!
robert w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Antoni B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shericka P
Rating:
5.0
Very nice .
SERETA T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
natasha f
|
First Impressions
Rating:
4.0
Just didn’t know you had to let the staff know you were or have moved stuff out when I was there the last time I didn’t and this time I was being charged and first month was free and my stuff was out before the 5th .
MABLE D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SANDRA F
|
Overall Experience
Rating:
5.0
No comments at this time. I will be needing photos and videos of a young man I requested assistance of. His face was shown on many views including at the Airport location. He kept my furniture and refused to answer the phone. I will be needing a little information later.
Nellina L
|
Overall Experience
Rating:
5.0
Great service!
Thank You!
Joseph M
Rating:
5.0
Customer did not leave a comment.
Antoni B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
VIJAY S
Rating:
4.0
Customer did not leave a comment.
BARBARA T
|
First Impressions
Rating:
3.0
Lock mechanism on storage unit is off track and doesn't lock
Antoni B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Samantha N
Rating:
5.0
Customer did not leave a comment.
shelexia r
Rating:
3.0
Megan was a good CSR--a keeper. The truck was sub-standard. The cab reeked of cigarette smoke; i had to change clothes after driving. The windows were plated with cigarette smoke residue and hampered visibility. The windshield wipers need replacing. The brakes and transmission need work. The backup lights were too dim to be of use. I got less than 5 MPG, which is horrible mileage for a 1/3 filled truck. The tie-downs were mostly useless because of the metal brackets over the top, which prohibited passing rope or other materials through them. This van is substandard and unsafe--shame on you for having it in your system. Worst of all? I asked for a location 5 miles closer (each way) in order to save time and money. You said you sent notifications of the different location, but they never arrived. I paid for an additional 10 miles I should have avoided. NOT HOLDING MY BREATH WAITING FOR YOUR WRITTEN REPLY.
RANDALL S
Rating:
4.0
Customer did not leave a comment.
Melinda c
|
Overall Experience
Rating:
5.0
Very nice truck
Nice air conditioning
TONY D
|
First Impressions
Rating:
3.0
My luck was not inside my unit as promised and caused me extra time and money that I did not have.
Amy M
|
Online Move In
Rating:
5.0
I appreciate Uhaul.
Charmaine B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Trumaine S
Rating:
5.0
Renting was easier and quicker than I thought that it would be.The dispatch and drop off location made it super easy.The price was reasonable and the miles were calculated exact.
Tim B
Rating:
5.0
Customer did not leave a comment.
Marcus C
Rating:
5.0
Always exactly what is expected
Paul S
|
Overall Experience
Rating:
3.0
The truck was barely drivable. I was unable to make my planed trip in this vehicle. It is in serious need of an alignment. The cab also smelled like smoke and it was an all around bad experience.
Matthew B
Rating:
5.0
Thank you all for your kindness
JOHN J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DERRICK B
|
Overall Experience
Rating:
4.0
Megan was awesome on Saturday 8/12/2023
THERESA M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Melinda c
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
erica m
Rating:
5.0
Excellent customer service Daimon d was well act knowledgeable helpful and professional
JEANENE W
Rating:
5.0
Customer did not leave a comment.
Yohontias B
Rating:
5.0
Please be sure I am off all of your email, text lists, etc. Thanks
Carole B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
april W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrea P
|
First Impressions
Rating:
5.0
Make sure Damion is working. He is delightful, professional, knowledgeable and overall an excellent representative for you company.
Thomasine B
Rating:
2.0
Never even had a working light in unit
jennifer b
|
Overall Experience
Rating:
5.0
The young man was well mannered and friendly hard to find good help. Please keep them.
JOHN J
|
First Impressions
Rating:
5.0
My initial storage was under a leaking pipe and had water in my storage. And I received a text that said I had my lock in there and I didn't. So the next day I went to the front office and the gentleman there switched me to another storage and I received my lock while I was in there with no problem.
Monique H
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Becky L
|
Overall Experience
Rating:
5.0
great customer service
David R
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Justin C
Rating:
5.0
I believe the young man who helped me is called Damon? He was so kind, helpful, and professional. I was in and out in a flash.
JENNIFER I
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Zareka B
Rating:
5.0
Customer did not leave a comment.
JERRY W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
prince a
Rating:
5.0
Customer did not leave a comment.
JERRELL N
|
Overall Experience
Rating:
5.0
Just as always and as expected. This is why I continue to use U-Haul. Very good communication and they do exactly what they say. Great!
Paul S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
katie b
Rating:
3.0
Customer did not leave a comment.
Michele R
Rating:
5.0
Fast and friendly assistance from Bryan. Thanks.
Jose A
Rating:
5.0
Customer did not leave a comment.
Matthew S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
yolanda g
|
Overall Experience
Rating:
3.0
I was not satisfied with the price hike so many different times that's exactly why I moved out
Exiomara G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAMES G
|
First Impressions
Rating:
5.0
The Young Man that works at this facility, shows Outstanding Customer Service skills, he was friendly and provided excellent help. He is truly an excellent employee to represent your company.
charles c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
james s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JERRELL N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kamilah C
|
First Impressions
Rating:
5.0
I moved into a senior apartment and then moved my belongings into there.
ethel k
|
Overall Experience
Rating:
4.0
Very good customer service.
HETTIE V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anthony S
|
Overall Experience
Rating:
5.0
Very pleased with service
Lakeitha Y
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
YOO K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ebonee K
|
Overall Experience
Rating:
1.0
I was Kicked out by the manager the guy 1st time seeing me there and said I had to leave I work two jobs I have a place to lay my head but this guys comment was that I was living there this place sucks as well as the manager
javan m
|
Overall Experience
Rating:
5.0
The young black guy was always helpful very friendly and respectful I would recommend this property to anyone
arkika w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tameka j
|
First Impressions
Rating:
4.0
Very friendly, helpful staff but unit had a leak in the roof that resulted in water damage to many items
Dusty S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dnedra P
|
Overall Experience
Rating:
5.0
This Uhaul location was AMAZING & ABOVE, STAFF & ALL! The only issue was when I had to put my code in at the gate I had to get out of my car even some times in the rain being that I didn't want to pay extra for the remote access gate key. I would recommend this location to relocate the gate code post so No one has to get out of their vehicle. Beside that my experience was superb! Thanks UHAUL!
Shirome C
|
Overall Experience
Rating:
3.0
It was fine just hate I lost all my stuff after all those years.
Ada L
|
Overall Experience
Rating:
4.0
Very well maintained
Selener T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ADRIENNE J
|
Overall Experience
Rating:
5.0
This is a good company to use the rates are reasonable I will always use this company and will recommend it to anyone that need a storage or U-Haul truck thanks for being so nice and kind to me I appreciate you
CONSTANCE M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
holly J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LINDA C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
SALLY B
|
Overall Experience
Rating:
5.0
My experience was smooth & very professional. I was in a hurry to move items temporarily while changes to my house were being made & all items removed from the floors, including closet floors. Uhaul was perfect. There is no lighting inside the individual spaces so one depends on bright hall lighting (good enough for me).
Barbara A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Terry A
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Charlene W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DOMINICK D
|
Overall Experience
Rating:
5.0
Would have stayed storing my things there. The unit cost increased and I found another storage place for same money, bigger unit and climate control. Then Having things damaged from another customer hitting my unit with their vehicle was the end of interest to stay there.. I know it was an accident but very unhappy having damage to a couple things that are not replacible but hope I can find someone to repair. Mr.Cody Hill was on top of it and had unit door fixed quickly no complaint there.
Gregory M
|
Overall Experience
Rating:
4.0
N/A
sabrina d
|
Overall Experience
Rating:
5.0
Employee was knowledgeable and very efficient. He was busy with 2 other people. But I waited only a few minutes.
EDNA C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
COURTNEY W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
YOLANDA P
|
Overall Experience
Rating:
5.0
Exceptional customer service experience, as I was treated with respect, kindness and understanding of my needs interms of storage space and moving supplies.
Peggy H
|
First Impressions
Rating:
5.0
Damon and Andrew have been extremely helpful!
REBECCA M
|
First Impressions
Rating:
5.0
Continue the good service
Leophus l
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
ELBERT T
|
First Impressions
Rating:
5.0
I just wish there was lighting in the unit. Lighting from the hallway is not sufficient even with the door open enough to read the writing on my boxes. I’m certain it’s a fire safety issue, but with todays technology, one would think it’s possible. Other than that, I have NO complaints!
Barbara A
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
MATHILDE N
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
madeline b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VIVIAN N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
terry g
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chanda B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
DOUGLAS A
|
Overall Experience
Rating:
5.0
Nice everything very nice and professional. Great help at front desk with Andrew
shannon i
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
samierya m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kendra H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KEYANDRA A
|
Overall Experience
Rating:
5.0
I am always pleased with the service I received when I use this facility.
annette g
|
Overall Experience
Rating:
4.0
The place I unloaded my UHaul and turned it in was extremely nice and kind and I enjoyed his service. I would recommend this place to anyone that needs you. Thank you very much!
tammy h
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
gwendylin k
|
First Impressions
Rating:
5.0
I have had a unit at this U-haul location for almost a decade. All of my experience with the staff and location are excellent. I still have another unit at this location that I continue to look forward using.
SAM R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marzelle j
|
Overall Experience
Rating:
4.0
i didn't like the fact that the prices kept increasing
Luis M
|
Overall Experience
Rating:
5.0
The guy at the mobile airport Blvd drop off location has the best customer service I have seen in a while I think his name was Damien but he was great
CORY M
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Jana W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHANDA G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John G
|
First Impressions
Rating:
5.0
Staff very helpful and friendly.
Sophia L
|
Overall Experience
Rating:
5.0
The guy at the front desk was very friendly and helpful when checking in !!
KLYNN P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KEYANDRA A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
dianne d
|
First Impressions
Rating:
4.0
Rent was expensive!
peggy p
|
Overall Experience
Rating:
5.0
Andrew was very helpful and friendly. All of my questions were answered. Everything went smoothly and was great.
niegel c
|
First Impressions
Rating:
5.0
The gentleman at the counter Damon he was very helpful and knowledgeable about the storage units
KIRTISTIA K
|
First Impressions
Rating:
5.0
Very friendly and thanks to everything.
loukisha s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
richard h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia R
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Jocelyn B
|
Overall Experience
Rating:
5.0
courteous and helpful
Sam M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lezerick H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Phyllis C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Samantha M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
CHELSEARENEE B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
johnathan s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEBORAH F
|
Overall Experience
Rating:
4.0
Hope i dont have to use youguys again an that your all blessed
Lataya H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gilbert T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRITTANY M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jacqueline C
|
First Impressions
Rating:
3.0
The roach spray was very strong and in you storage items. I was not pleased with that....
michelle j
|
Overall Experience
Rating:
5.0
The staff was always courteous and helpful .
CHININA W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Junella U
|
First Impressions
Rating:
3.0
The storage I rented was misleading on the size that it would hold 1-2 bedroom it's actually like a studio apartment and it was to small
JACQUITTA P
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
latanya M
|
Overall Experience
Rating:
5.0
I would just like to say thank you for all of the assistance that I received from your team. The young man who checked me in was very knowledgeable, friendly and was able to make sure that I had everything I needed for my unit. I was back-and-forth several times to the unit and every time I saw him he had a smile for me and always made me feel safe and welcome. Keep up the good work over there and I will definitely be recommending you to my friends and family. With Mobile in the condition it’s in right now Safety is high on the priority list. Your location and staff made my family and I feel secure while using the unit. Thank you for all you do keep up the good work!
Stephanie D
|
Overall Experience
Rating:
4.0
The only difficulty I had was locating a cart during the move in/move out process.
Timothy J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
michael p
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jessica W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TERESIA J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
azlean w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ennius C
|
Overall Experience
Rating:
4.0
The only complaint I have is that I moved into the unit Nov 1, and out on the 13th. I paid for a month in advance. I was told at checkout, that they do not refund partial payments. I was due over $120. There is no way I am paying for something I'm not getting full use of.. Especially in todays economy. I am not even sure this is legal, and will pursue further if I dont get my money back. I need my money back, asap. I reported this to the Asst.GM and he will get with GM and he is supposed to get with me on Monday.
KATHRYN C
|
Overall Experience
Rating:
5.0
The guy that waited on me is very nice
SHEILA F
|
First Impressions
Rating:
4.0
My only note is that i could not find any carts to help move my boxes.
Timothy J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shaquanda H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
joe h
|
Overall Experience
Rating:
5.0
One of the best storages . Great prices, and helpful service!!
jasmine r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard B
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
charles c
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
johnny L
|
Overall Experience
Rating:
5.0
Christopher was very helpful
Kenneth S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Edward K
|
First Impressions
Rating:
4.0
The facility seem to have a hard thin keeping employees, I recommend purchasing a gate remote to access the facility at your convenience
ELIZABETH C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DARALYNN R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Luis M
|
First Impressions
Rating:
5.0
I had a fast a friendly check out and my move in was a breeze. Thanks for making my experience so easy.
Libeada m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lilly M
|
Overall Experience
Rating:
5.0
Excellent customer service.
HETTIE V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mable d
|
First Impressions
Rating:
5.0
Building is kept clean and secure , outstanding customer service.
alex a
|
First Impressions
Rating:
5.0
Thank you for your service.
Alvin M
|
Overall Experience
Rating:
5.0
Great customer service.
rhonda g
|
Overall Experience
Rating:
5.0
Alana and her husband were very knowledgeable and very friendly. The young man who took care of me on the 13th was very respectful and also knowledgeable. I will definitely use this facility again. I give them a 10 out of 10.
Annette G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CONRAD W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Joycelyn W
|
Overall Experience
Rating:
4.0
The staff was great and I left completely satisfied with my new storage unit. The only thing that was a cause for concern, is due to being active duty military, I was asked for my commanding officer’s name and phone number. I was told that this was company policy in the case a service-member is deployed or any situation that would warrant contacting military officials. The reason that this is an issue is because a service-member’s commanding officer (CO) changes quite frequently. It’s a temporary billet assignment not one permanent person. A better point of contact could possibly be the manpower headquarters element for the particular branch of service. The service-member should be able to generate that information. Just an aspect to consider regarding service-members.
jeff a
|
First Impressions
Rating:
5.0
Ms. Bridgette was really helpful and I’d recommend her to anybody
Meah S
|
Overall Experience
Rating:
5.0
The staff was very friendly and kind and knowledgeable about all my needs I surely appreciate them. Thanks M York
melinda y
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
robert w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KEITH M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
isaiah j
|
Overall Experience
Rating:
3.0
Unit I rented was taken. And wasn’t what I expected.
YEKATERINA T
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
deangelo w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHN M
|
First Impressions
Rating:
5.0
Great place
Montrez P
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Herman C
|
Overall Experience
Rating:
5.0
The Staff is Awesome,Polite and helpful!
Thank You for everything!
Joe M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
herbert f
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Carletha W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
deangelo w
|
First Impressions
Rating:
5.0
Thank you so much Alana😀
Lewis W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Demarcus C
|
First Impressions
Rating:
5.0
This is an excellent storage facility it is always clean and very well maintained. I rented a storage unit from them for over two years. The Robertson’s (the purveyor’s for U-haul) are so nice, helpful, caring and make the over all experience a 11 out of 10. If you have an opportunity or need to rent a storage unit...MAKE SURE YOU CHOOSE THIS LOCATION!! You won’t be sorry.
Jon F
|
Overall Experience
Rating:
5.0
Overall, a great experience. I was sorry to leave and would have stayed if the site were closer to our new residence. Management could even have been nicer or more cooperative.
Barbara S
|
Overall Experience
Rating:
5.0
They are great just wish they stayed open later
DANIEL B
|
First Impressions
Rating:
5.0
Alana and her team were amazing and always very friendly! I would highly recommend this location!
Douglas C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
chashity l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
amber r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
loukisha s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keith F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Crystal M
|
Overall Experience
Rating:
5.0
Everything is great! I recommend this location for storage to everyone! Friendly and lovable staff!
KENTON W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Samuel R
|
Online Move In
Rating:
5.0
Very friendly staff. Convenient location.
herbert f
|
First Impressions
Rating:
5.0
Always so nice and accommodating
CHRISTI S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Marvin L
|
Overall Experience
Rating:
5.0
Great experience. Had to keep our furniture in storage until we signed for our house. Nice, clean, and convenient.
Nancy D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sandra R
|
First Impressions
Rating:
5.0
Owners and staff were so very nice and helpful. Highly recommend
Mallory S
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Ciara N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHERRY W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Amanda G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Charlene W
|
First Impressions
Rating:
5.0
👍🏼
andrew k
|
Overall Experience
Rating:
5.0
Very nice and helpful they all needed raises!!!
Brian s
|
Overall Experience
Rating:
5.0
Manager and all employees very nice and helpful. If I ever need storage again will definitely be back.
JAMES B
|
Overall Experience
Rating:
5.0
The lady who works the counter is so sweet very helpful as always my daughter had a storage space here she is just as sweet as ever
desiree d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
felisha k
|
Overall Experience
Rating:
5.0
Everyone was so helpful when I checked out. I walked back to the unit and a nice man gave me a ride back to the front in his cart...also, I left my Iphone at the desk and once discovered, drove back and the very pleasant young man at the desk walked out with a smile and handed it to me. Great people!
Judi D
|
Overall Experience
Rating:
5.0
Everyone was awesome and helpful.
John R
|
First Impressions
Rating:
5.0
The couple running the Uhaul Storage were so incredibly nice and helped me with any issues I had! Such kind people, highly recommend.
sandra s
|
Overall Experience
Rating:
5.0
Clean area
Helpful and respectful employees
diane b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
terrell l
|
Overall Experience
Rating:
5.0
People in charge are amazingly great, best experienced ever.
alejandra a
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Natalie A
|
Overall Experience
Rating:
5.0
Alana was really helpful and very easy to work with. Highly recommend.
Jessica O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Adrianne G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jalynn W
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Michkayla P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shermica p
|
Overall Experience
Rating:
5.0
everyone was always so nice and the place is very clean and secure
Rick S
|
Overall Experience
Rating:
4.0
Hard to call in
JAMES H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brianna J
|
Overall Experience
Rating:
5.0
The Robertsons were very polite and professional. I found them to be the most positive part of the experience of storage unit rental.
Kevin M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
sandra r
|
Overall Experience
Rating:
5.0
They treated my like family,,,,,
Much Love & Respect
David D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
AMY G
|
Overall Experience
Rating:
5.0
Alana and her team have always gone and beyond each time I visited the faculty. I would definitely rent again.
Kalandra H
|
Overall Experience
Rating:
5.0
The staff at this location go above and beyond to satisfy their customers. They work together as a team to effectively complete all forms of business. I would always choose this location to do handle my uhaul and storage needs. Thank you so much much for your kindness and courtesy.
Shermica p
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
azlean w
|
Overall Experience
Rating:
5.0
Alana & her husband are the best representative for U-haul. Their personality is phenomenal . They are very caring people they make you feel like home away from home. Thanks for there hard work in keeping me happy and my property secure.
Sonya M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jacelyn W
|
First Impressions
Rating:
5.0
The staff you have running the facility were great.
Best in years.
John G
|
Overall Experience
Rating:
5.0
Absolutely love this place!! Staff was always SUPEE FRIENDLY & helpful! If I ever need storage space again this will be my go to place!
zaria K
|
Overall Experience
Rating:
5.0
Thank you so much for your professionalism and courtesy.
Lewis W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Erica P
|
First Impressions
Rating:
5.0
Never had a problem in almost 27 years of using the storage facility. Great place and great people to work with.
JOSEPH P
|
Overall Experience
Rating:
5.0
friendly staff and easy to work with
Rick S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ashley F
|
Overall Experience
Rating:
5.0
Each location I visited the staff was very friendly and helpful. Even, during these difficult times its really nice to see people smile and I must say the location on the service road GREAT GREAT customer service.
Sandra R
|
First Impressions
Rating:
5.0
Great staff, helpfull and resourcefull
William C
|
First Impressions
Rating:
5.0
Alaina and the whole team are so helpful, kind, accommodating, professional, and easy to work with!
We will always use this U-haul location for van rental and storage needs.
Alysia C
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Zatavia R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Beverly J
|
First Impressions
Rating:
4.0
I didn’t like that I couldn’t bring my own lock and had to purchase one regardless. Everything else was great.
Brandon T
|
First Impressions
Rating:
5.0
The owners of this property are very competent and professional. It was a smooth transition.
Thank you.
Kevin M
|
First Impressions
Rating:
5.0
Alana and Austin were extremely polite and helpful during my move in process. They are an exceptional example of good customer service.
Michael P
|
First Impressions
Rating:
5.0
The gentleman explained everything in detail
Mike D
|
First Impressions
Rating:
5.0
Staff WAS always friendly and very helpful
Yvette W
|
Overall Experience
Rating:
5.0
Everything was exactly as advertised. Friendly helpful staff. Have only had a unit a week or so.
Brenda W
|
First Impressions
Rating:
5.0
Love each and everyone of the staff it was a great experience and with me and my family relocating to George there were very healthfull.
LAKUELDRA E
|
Overall Experience
Rating:
5.0
THIS HAS BEEN A WONDERFUL EXPERIENCE, THANK YOU U-HAUL!
ALANA AND AUSTIN ROBERTSON PROVIDED THE HIGHEST LEVEL OF SERVICE. THEY ARE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE.
MERRY CHRISTMAS!
SUSAN
Susan J
|
Overall Experience
Rating:
5.0
Very professional, organized and friendly. Would recommend them to anyone I know needed storage or moving needs.
Virginia J
|
Overall Experience
Rating:
5.0
Thank you for such a smooth experience.
mary c
|
Overall Experience
Rating:
5.0
Owners are awesome..best u haul facility I've ever used
Attila V
|
Overall Experience
Rating:
5.0
Always great staff. Always clean. Always felt safe. No issues at all.
Planned P
|
Overall Experience
Rating:
5.0
U should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out
Larry b
|
Overall Experience
Rating:
5.0
N/a
tamichael l
|
First Impressions
Rating:
5.0
Really try to accommodate customers. Know their business.
Duane L
|
First Impressions
Rating:
5.0
Sweetest people I ever met.
LAKUELDRA E
|
First Impressions
Rating:
5.0
The office staff was extremely helpful and I would recommend this location!!
STELLA J
|
Overall Experience
Rating:
5.0
They were always great and polite.
aundrae G
|
Overall Experience
Rating:
5.0
Mr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.
wanda w
|
Overall Experience
Rating:
5.0
Very accommodating!
Kara R
|
Overall Experience
Rating:
5.0
the experience was great
Japonica B
|
First Impressions
Rating:
5.0
Gate Job
ROBERT K
|
Overall Experience
Rating:
5.0
Excellent facility I’ll be using them in future
Knikita M
|
Overall Experience
Rating:
5.0
Austin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!
alexandra r
|
Overall Experience
Rating:
5.0
The experience was excellent and the staff was terrific
Tracy p
|
Overall Experience
Rating:
5.0
Everything was above and beyond professional.
Phyllis C
|
First Impressions
Rating:
5.0
Was very impressed with Alana ..very helpful and a happy person
Pat D
|
First Impressions
Rating:
5.0
Friendly and courteous customer service thank you
Kimberly H
|
First Impressions
Rating:
5.0
Always clean and secure. Staff always courteous and helpful. Would use this facility again!
Allen W
|
Overall Experience
Rating:
5.0
Owned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.
Juan A
|
Overall Experience
Rating:
5.0
The team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.
Tracy p
|
First Impressions
Rating:
4.0
We are leaving because we built our own storage.
Thank you
BURTON P
|
Overall Experience
Rating:
5.0
Staff is very pleasant, accommodating and helpful.
PHILIP T
|
First Impressions
Rating:
5.0
They are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️🌟
Eileen O
|
First Impressions
Rating:
5.0
Super friendly.
Jared J
|
First Impressions
Rating:
4.0
Answer all questions immediately
Yvette W
|
First Impressions
Rating:
5.0
Awesome storage facility!!!
ANGELA S
|
Overall Experience
Rating:
4.0
I am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.
William D
|
Overall Experience
Rating:
5.0
Very pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.
Angela B
|
First Impressions
Rating:
5.0
Service and team was awesome and family environment
Nylisha H
|
Overall Experience
Rating:
5.0
I would definitely recommend UHaul to anyone looking for safe storage.
victoria s
|
Overall Experience
Rating:
5.0
Staff very friendly and helpful!
SHERRY H
|
Overall Experience
Rating:
5.0
I am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..
wanda w
|
First Impressions
Rating:
5.0
Very curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!
MICHAEL H
|
Overall Experience
Rating:
5.0
It was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!
Bay C
|
First Impressions
Rating:
5.0
Very satisfied with everything
Deshondra K
|
Overall Experience
Rating:
4.0
Na
terry r
|
Overall Experience
Rating:
5.0
l
Raymond M
|
Overall Experience
Rating:
5.0
The staff was very professional .
Sandra A
|
Reservation
Rating:
5.0
Very helpful and friendly
tonya l
|
Overall Experience
Rating:
3.0
This is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.
carrie r
|
Overall Experience
Rating:
5.0
Alana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.
Dianne M
|
Overall Experience
Rating:
5.0
Alana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.
Karen L
|
Overall Experience
Rating:
5.0
Clean, well managed & maintained facility. Friendly & helpful staff.
SHERRYL R
|
Overall Experience
Rating:
5.0
Customer service was outstanding!
calvin r
|
Overall Experience
Rating:
5.0
Fitted our needs perfectly
ANDREW H
|
Overall Experience
Rating:
5.0
I rented for 3 years with no problem. The storage is in a great location and it's well maintained.
Highly recommend
Anthony
ANTHONY F
|
Overall Experience
Rating:
5.0
The manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people
Victor P
|
Overall Experience
Rating:
5.0
Staff very friendly and helpful
Jeneane B
|
Overall Experience
Rating:
5.0
Excellent service.. I could not ask for any more. Thanks.
David C
|
Overall Experience
Rating:
5.0
thank you
ELIZEBETH W
|
Overall Experience
Rating:
5.0
Clean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐
audrey s
|
Overall Experience
Rating:
3.0
None.
Adrian R
|
Overall Experience
Rating:
5.0
Thank you for all your help
kenyatta c
|
Overall Experience
Rating:
3.0
The late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.
ALPHONSIUS C
|
Overall Experience
Rating:
4.0
They were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow
LINDA G
|
Overall Experience
Rating:
5.0
Excellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.