Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
John was very helpful and courteous. He’s an outstanding representative for UHaul. Highly recommend!!!
George W
Rating:
5.0
Customer did not leave a comment.
Austin S
Rating:
5.0
Customer did not leave a comment.
Eduardo L
Rating:
4.0
Customer did not leave a comment.
Eric G
Rating:
4.0
The customer service was excellent and the workers did a great job during pickup they helped connect everything and took all my pictures for me. It was great! I even got to see them work with a particularly difficult person (he almost ran me over while I was trying to enter the store and was screaming and swearing at the workers) they deserve a raise for dealing with that! HOWEVER!! Your app is worthless, I should not be required to download the app in order to do free drop off after hours. It took time and data for me to download the app.... IT TOOK over 20 minutes for the app to download! This is ridiculous! Not to mention I had to DELETE the app before I could make changes to my reservation earlier in the day. Your in person interactions are the only thing that is keeping me coming to you. Fix your app!!
CLARISSA L
Rating:
2.0
Very slow customer service just let you stand in and wait
William H
Rating:
5.0
great work from the team
charles W
Rating:
5.0
Personnel were very proactive and friendly
Keith N
Rating:
5.0
Customer did not leave a comment.
Letonia L
Rating:
5.0
Customer did not leave a comment.
Jose a
Rating:
5.0
Customer did not leave a comment.
verneth j
Rating:
5.0
The ladies here were super friendly and also professional, suggested the closest gas station to fuel up on the way back to avoid refuel cost. I would definitely come to this U-Haul whenever I need a box truck
Benjamin N
Rating:
5.0
Keep up the great work
Melvin H
Rating:
5.0
Customer did not leave a comment.
TIFFANY H
Rating:
5.0
When your customers reserve online or at the 800 number, PLEASE have ALL the information attached to the registration number. I had to go thru EVERY BIT of information all over again for them to type it in again.
MARK S
Rating:
5.0
Everything was right on point. The staff was excellent
Antoine O
Rating:
5.0
Great customer service very welcoming
CHRISTIAN V
Rating:
5.0
Customer did not leave a comment.
Kevin G
Rating:
5.0
Keep up the great work, Thank you
Melvin H
|
First Impressions
Rating:
5.0
The staff is always friendly and the equipment is well maintained. One employee, Margie, is exceptional; she is knowledgeable and professional. She adheres to the rules and addresses the customers concerns.
Monica R
Rating:
5.0
Great facility great people great job
Charles E
|
Overall Experience
Rating:
1.0
People that work there are not very knowledgeable of information and company policies far as dropping U-Haul equipment off in different places I was overcharged for my Rental. I feel like I was extorted. I know all you guys conversations are recorded. I was never contacted again once I let them know, I know about the knowledge of that manager of store was very hostile. Spoke to me in a very disrespectful way. I would never rent anything from you all ever again and I’m thinking about suing you guys. Thank you.
Tyrone A
Rating:
5.0
I can't think of anything. The staff was very helpful and supplied valid information.
CAROL W
Rating:
5.0
Staff was very helpful and knowledgeable
Christopher H
|
Overall Experience
Rating:
5.0
That is a hard task to complete. For the past month my wife and I have been all around this location. We rented a storage unit after renting a one-way truck. this location runs like a well-oiled machine. We saw at least 6 different employees performing their task efficiently and independently. When we were unloading our one-way U-Haul truck your employee Mike (I think his name was) went out of his way to assist us on the evening of July 2, 2026. On August 2, 2026, Trenton and Justin were professionals in assisting me with the check-out my storage unit and checking in and out of a local truck. This has been the best experience my wife and I have ever had with a U-Haul facility. Everyone in this facility is desiring of a raise.
Tim K
Rating:
5.0
Good
GILBERT N
Rating:
4.0
Customer service was great I will come back again and again thank you for all the assistance
GERARD J
Rating:
5.0
Customer did not leave a comment.
Eunice B
Rating:
3.0
TM 2644H has an unsafe visor on the driver side that falls into the driver's view while moving. This is highly unsafe
William T
Rating:
5.0
Customer did not leave a comment.
John F
Rating:
5.0
I had 2 boxes pick up! Everything went very well.
DERWIN W
Rating:
5.0
Staff was definitely helpful and accommodating. Thanks again.
PAUL C
Rating:
5.0
Customer did not leave a comment.
Jessica Y
Rating:
5.0
The lady who waited on me in line was excellent. I tried to log in uhal site to when I returned, it would not let me get in. I looked at my receipt and was charged 20.00. Oh well.
WILLIAM B
Rating:
5.0
Staff was helpful and provided great customer service.
Danika O
Rating:
5.0
Everything was great. 5 stars all around from
Eric W
Rating:
4.0
Communicate better with the customer and among internal Uhaul teams. I needed to change the final delivery address for my order, and an online representative recommended I cancel and rebook my order with the updated info. He did not inform me that this would drop me to the bottom of the delivery/pickup priority order. This led to a frantic adjustment in the final few days before our boxes were supposed to be delivered.
Barrett N
Rating:
5.0
Customer did not leave a comment.
MARK B
Rating:
5.0
Customer did not leave a comment.
MARCUS W
Rating:
5.0
Customer did not leave a comment.
ARTHUR M
Rating:
5.0
This was a very pleasant experience. Customer service was excellent. When I arrived, my truck was clean, fully fueled and ready for pick-up. The A/C worked great in the truck!!!
JEROME A
Rating:
5.0
Customer did not leave a comment.
LAWRENCE C
|
First Impressions
Rating:
5.0
Customer service was great!
Shirlene M
Rating:
5.0
Customer did not leave a comment.
LORI H
Rating:
4.0
Check the lights- Break light and turn signal lights didn’t work on the rental.
Sherion C
Rating:
5.0
This location and the nearby location was professional and helpful in getting my vehicle safely off the tow dolly.
ELIZABETH O
Rating:
5.0
Customer did not leave a comment.
Christopher H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Dustin S
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Kurt R
Rating:
5.0
U-Haul employees were great!
Robert B
Rating:
5.0
Awesome experience. Keep it up
Onyinye A
Rating:
5.0
Great experience and the associate who helped was knowledgeable and effective.
Kelvin M
Rating:
4.0
Customer did not leave a comment.
DAVID G
Rating:
5.0
Customer did not leave a comment.
Terri J
Rating:
1.0
Chris told me that he had to loan me an older trailer. We realized that it had rivets missing. Chains were brushing the ground. He didn’t inform me of how to lift the truck gate. This caused me to have to rely on roadside assistance to come out and fix the gate. Delayed my departure by a day.
SOPHIA N
Rating:
5.0
Y’all did an excellent job.
NICO B
Rating:
5.0
Customer did not leave a comment.
Christopher H
Rating:
4.0
Military discount, senior discount, commercial driver discount.
Terri J
Rating:
5.0
My only challenge was the foggy side view mirrors resulting from the rain.
Robin Y
Rating:
4.0
Customer did not leave a comment.
Walter A
Rating:
5.0
The 10 foot box truck was not full of gas when I picked it up when I returned it completely full. I had to put 10.66 gallons of gas in it and I only drove 77 miles. There was a long line of people so I could not stay and request a partial refund from the manager, but I will be doing so.
Brian H
Rating:
5.0
Customer did not leave a comment.
gregory b
Rating:
5.0
Great service
George G
Rating:
4.0
Customer did not leave a comment.
Victor R
Rating:
5.0
Everything was great and customer service was awesome
Calvin C
Rating:
2.0
Maybe clean and inspect a vehicle for mechanical issues before renting them to people, just for starters. Plus, none of the mirrors were adjustable. I had to move my body to use three of them. The fourth was too much out of adjustment to use. The staff told me to read the manual to figure out their use. The manual said there should be a controller. There wasn't. Tried to do it manually, but they wouldn't budge. I lost another hour on my trip looking for a gas station with an air pump because I thought I had a flat tire. The info screen showed the right-front tire at 62 psi while the other three were at 80 psi. When I finally found a station, I discovered on the driver's door that the front two tires were supposed to be at 65 psi and the rear were supposed to be at 80. So I was driving around with uneven tire pressure. In addition, I was issued a truck with filthy windshield and an inoperable right turn signal. I took it back for a different truck, only to find out it also had a turn signal issue, but only on its mirror. Its windshield was covered with squashed bugs, which don't wash well with solvent. Worrying about truck condition, exchanging trucks, fooling with tires, etc., probably cost me 3 hours time on my rental, which prevented me from returning the truck on the same day, and prevented me from attending church with my family the next morning. Why? I'm waiting for someone to show up at U-Haul some 45 minutes after it was scheduled to open; apparently someone locked the gate with the wrong lock and the employee who discovered that was allegedly 30 minutes late for work already! Never using this location again, and considering warning others on Google.
James M
Rating:
5.0
Hire K and A movers. They're fantastic.
Jason T
Rating:
3.0
Too expensive and your managers are very unprofessional. You guys are by far the most expensive storage facility
Carrie G
|
Overall Experience
Rating:
5.0
Great customer service!
Thomasine M
Rating:
5.0
Customer did not leave a comment.
DAVID G
Rating:
4.0
My husband and I downsized and sold our house, but wasn’t ready to get rid of everything just yet. We stored with U-Haul and it was a wonderful experience. However, and not, but, on move out day, we discovered a leak in the gutter system, which drained into our unit and soaked the base of one of our boxes.Unfortunately the box was destroyed and being the base box, caused all the other stacked on top of it to tip over. Luckily, no material damage was done. Mike came out and inspected and made sure my property was OK. Just something I wanted to note that U-Haul should keep an eye on. Otherwise, pure bliss and I will certainly consider storing with U-Haul again.
LATEESHA P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSEPH C
Rating:
1.0
I arrived at this location for a truck and trailer rental. I explained to the clerk that I didn’t know what type of trailer I needed to transport my golf cart. She informed me that I needed this auto transporter because my golf cart would fit. After going home to pick up my golf cart and loading on the trailer the cart did not fit properly and the cart look like it would fall thru the hole in the middle. So I called back to tell the clerk it didn’t work. Upon returning the trailer I was told by another clerk what trailer I actually needed. She then reserved a trailer at your forrestville Andrew’s location. I drove to that location just to find out that they did have the trailer but it was broken a the lady at Penn Randall could see it on the computer. The lady at this location was very helpful. She then told me that I needed a toy hauler but she didn’t have one but central abenue location did. So I drove directly to central avenue and Sheldon was very professional and helped me. The problem I have is I had to pay unnecessary mileage and had to rent a trailer that the clerk should’ve had knowledge that you don’t tow a golf cart with that type of trailer. So I’m really upset because I was charged for a trailer that was a waste of time and I drove the U-Haul to all of the locations to get the proper trailer for towing a golf cart. I feel that it was the clerk fault for recommending the wrong cart thatt I wasted my money on that I couldn’t use. Plus the unnecessary mileage going to different U-Haul location. I’ve always rented with u haul and has never had any issues. I feel that his experience was a total rip off and I’m very upset about this situation. Please have someone to contact me. Thank you
Denise O
Rating:
1.0
On Sunday May 31, I rented a Uhaul at this location. This was by far the worst experience ever. Your employee Justin was rude gave me the wrong truck and when was told the truck wouldn't start he told me then that was the wrong truck. Then informed me that the truck was at the back of the building and i would have to walk and get it with the dollie. He didn't assist me in anyway I had to ask for assistance from another employee. at that point it took me longer than expected and the truck had to be returned after the close of business.
Alisa F
Rating:
5.0
My original location - Upper Marlboro, MD - was changed and when I arrived at the new location was closed. I could not get my truck. I called Upper Marlboro and they found a truck for me and got me on the road. The lady at Upper Marlboro - Alicia, I think - provided EXCEPTIONAL customer service.
Wallace R
Rating:
5.0
Customer did not leave a comment.
Venita M
Rating:
5.0
Staff, customer service & equipment were excellent.
mack l
Rating:
5.0
Everything was great. Customer service was excellent. My husband had a hard time reading the gas scale to 7/8. According to him he only saw 3/4. Other than that Everything was great. I would definitely return to this location.
Frances B
Rating:
5.0
N/A
Patricia W
Rating:
1.0
Picked up a 15’ that was on E had to try to find a gas station nearby. Spent over 100 for gas before I could even use it
TYLER B
Rating:
5.0
Customer did not leave a comment.
Broderick S
Rating:
5.0
Customer did not leave a comment.
JOHN E
Rating:
5.0
Customer did not leave a comment.
JOSEPH G
Rating:
1.0
System was down i waited 2 hours after my pick up time to get what i needed. Manager said i would receive a refund and i still haven’t received it.
Devonte N
Rating:
5.0
Respect Kind
Rigobert F
Rating:
5.0
Gas level should be explained more clearly next time
Olubunmi J
Rating:
5.0
Customer did not leave a comment.
Robert S
Rating:
3.0
Customer did not leave a comment.
SHARON M
|
Overall Experience
Rating:
5.0
Very organized and friendly staff
Erika C
Rating:
5.0
Customer did not leave a comment.
PETER M
Rating:
5.0
Customer did not leave a comment.
pam b
Rating:
5.0
Everything was easy peasy!
JAMES W
Rating:
5.0
Customer did not leave a comment.
Broderick S
Rating:
3.0
I really just don't understand how 19,99 a day can turn into 400 and 500 dollars for 5 days.
Darrick B
Rating:
5.0
Customer did not leave a comment.
Arthur M
Rating:
5.0
Muy buen servicio 🙏
OSCAR P
Rating:
4.0
Customer did not leave a comment.
Giovanna M
Rating:
5.0
Customer did not leave a comment.
Shequan G
Rating:
2.0
Customer did not leave a comment.
MICHAEL O
Rating:
5.0
Transmission pulled a little rough!
Thessie I
Rating:
4.0
Customer did not leave a comment.
Eric G
Rating:
5.0
Customer did not leave a comment.
Alberta B
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER P
Rating:
4.0
Have more than one person working.
ZAKIYA W
Rating:
5.0
Customer did not leave a comment.
TYRONE M
Rating:
4.0
Customer did not leave a comment.
BRUCE E
|
Overall Experience
Rating:
5.0
All Good And Organized Location
Derek S
Rating:
4.0
Staff was prompt and even helped me start the logistics of unloading/detaching trailer prior to open. Also, I had trouble fitting Uhaul in a spot to allow for an easy move in. The staff helped me with this which was 100% a huge help and greatly appreciated. The only prevention from “5” star, would be if hours were extended slightly. At least for spring/summer, hours modified for sun up to sun down.
DANIEL W
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Tijwanna P
|
First Impressions
Rating:
5.0
I was very impressed with the staff at this facility. they were very accommodating during the snow storm and I appreciate all that they did to assist me. I especially want to send a special thank you and recognition to Michael Kafant the general manager. I can definitely see why he is a general manager he was very professional in every contact with him and had an amazing mannerism. He was able to handle several task while everything around him seemed chaotic. He is an amazing asset to the UHAUL organization and I again want to recognize him for his patience, professionalism and just his kindness make my move so much better and not let me also mention how KNOWLEDEABLE he is. again GREAT asset and I do hope that UHAUL will share this with the team at the Peen Randall place location. THEY WERE ABSOLUTELY AMAZING!!!!!!
MARY R
|
Overall Experience
Rating:
3.0
Had to move because rates were going up to fast.
Henry M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jermain G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
FRI F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TEODORO R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
FRI F
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
TEODORO R
|
First Impressions
Rating:
2.0
Started great ended terrible would not recommend this location to any one for storage
Tozshe C
|
Overall Experience
Rating:
3.0
I had the unit since 2019 and the price just kept going up. Other wise I may have stayed longer.
CHRISTINE C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dhyana P
|
Online Move In
Rating:
3.0
The hours that you can get into your unit are not good. I may need to get in my unit at 8 o’clock 9 o’clock at night and I can’t because you guys are closed. That’s very inconvenience.
TYRONE B
|
First Impressions
Rating:
5.0
Great staff. Knowledgeable and friendly
Andrew H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
DAVID O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHNNA L
|
First Impressions
Rating:
4.0
The experience ran smooth
CHERYL H
|
First Impressions
Rating:
5.0
Treated nicely
LAWRENCE C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrew H
|
First Impressions
Rating:
3.0
Terrible weekend hours.
TIARRA B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Terrence P
|
First Impressions
Rating:
5.0
He was excellent
Lashell G
|
First Impressions
Rating:
5.0
Always great service
LAWRENCE C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BRUCE E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
britteny b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KHARMEN G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andre D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Angela L
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
DENNIS L
|
Overall Experience
Rating:
5.0
Thank you
cathy t
|
Overall Experience
Rating:
3.0
District mngr did not assist me with Uhaul truck rental and did not call per my request to discuss issues during truck rental
lorrele J
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
NATASHA J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JESSIE C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ALBERT H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Flor M
|
Overall Experience
Rating:
5.0
Great place and price is reasonable
ANTHONY S
|
First Impressions
Rating:
5.0
It was a pleasure talking with costumer service
Flor M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Charlotte M
|
Online Move In
Rating:
3.0
Mice droppings all over my belongings
JERRE N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shavon T
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
MARIA L
|
Overall Experience
Rating:
4.0
It was a smooth process, and Michael was very accommodating!
jada A
|
First Impressions
Rating:
5.0
Mike has always been polite and helpful. I miss him when he’s not up front. The girl that does the calling has been great and very courteous. Even after I explain my situation, she said she will note the account. I saw her doing a lot of physical work outside and was concerned since they have men in staff. But she didn’t complained and power through.
tatia H
|
First Impressions
Rating:
5.0
Great service, friendly employees who were professional. Michael Kafant and Phillip were great and they took real good care of my needs.
RICH L
|
First Impressions
Rating:
5.0
The staff here were very professional, courteous, and friendly. I will absolutely use this UHaul store again.
sabrina h
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
TYJUANETERRELL S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kim H
|
Overall Experience
Rating:
5.0
I never had any problems with these people at the Penn Randle location. They were always professional in their conduct. I would not hesitate to utilize their services in the future, if need be.
JAMES B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ashley E
|
Overall Experience
Rating:
5.0
Thank you for your considerations over the years.
OLIVIA A
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jeffrey W
|
Overall Experience
Rating:
5.0
“Michael” was professional, respectful, knowledgeable, courteous and friendly! Easy sign up online and brief sign in at shop. Move in space clean and good. Will definitely refer others!
Valerie P
|
First Impressions
Rating:
5.0
Need more storage places like this one
Taurian M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
JOVONA A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Erik W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kim H
|
First Impressions
Rating:
5.0
Staff is always friendly, professional and knowledgeable! Thank you for a great experience every time I come in and always having a clean facility!
LaTasha H
|
First Impressions
Rating:
5.0
Staff here is always helpful and great you with a smile
JOHN S
|
First Impressions
Rating:
5.0
Michael and his staff were GREAT, always helpfull.
Robert H
|
Overall Experience
Rating:
4.0
A smaller unit was not available I was told and had to pay for a unit size I did not need. Overall I always use Uhaul. Thanks!
Laurie W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LAWRENCE C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANDRE B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
ALEAZOR N
|
Overall Experience
Rating:
3.0
None
DAVID C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Christine F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DARLENE Y
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Lamont C
|
First Impressions
Rating:
5.0
Outstanding Customer Service and affordable storage and always helpful
Charles C
|
Overall Experience
Rating:
5.0
None
Joseph G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DAVID B
|
Overall Experience
Rating:
5.0
My experience with this facility has always been a pleasant one!
RUTH G
|
Overall Experience
Rating:
1.0
Don’t like the new set up uhaul has especially with the uboxes. I was an old customer with Capital Beltway for years and was very happy with them, had a nice spacious unit and very affordable I had to give up when uhaul took over. Don’t like that I have to call 24 hours in advance to access my storage that’s ridiculous. Not happy and looking for better options.
JEFFERY J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JANICE L
|
Overall Experience
Rating:
4.0
We would have stayed there if we had been able to keep the storage unit. We had been there for years! You always were pleasant and worked with us. I was so disappointed when the decision was made to go to U-boxes. That's the only reason we left. Best wishes for continued success. DelMarVa Depression Glass Club
Kay H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GEORGE W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAVID G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BARBARA A
|
Overall Experience
Rating:
5.0
I've been dealing with capital beltway storage for over 15 years ill never leave them I can honestly say I'm in good hands when it comes to them.
Stephanie T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHAWN B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SARAH B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MASHAWN V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Derek S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Bert D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
THOMAS M
|
Overall Experience
Rating:
5.0
I am very satisfied and happy with the services received always from everyone in the uhaul office. Thank you
DUPREE M
|
Overall Experience
Rating:
5.0
I love the professionalism, courtesy, and concern for customers by the entire staff. Keep up the excellent work, and God bless 🙏 everyone.
P. G
|
Overall Experience
Rating:
5.0
These gentleman was excellent!!!
Duane B
|
First Impressions
Rating:
2.0
When I arrived, I was informed that reserving a unit online doesn’t actually reserve a unit and thus they could not guarantee that they had an open unit of the size and pull-up access that I had requested. They did ultimately have a unit, but I had to wait for around 20 minutes while they checked. They also told me that I could not use my debit card to make recurring auto payments and that I would need to call in to pay my unit rent.
PAUL R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
VIRGINIA B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TIFFANY C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jasmine B
|
First Impressions
Rating:
4.0
Service was excellent but with all the new stuff going on it went down a little before it was more welcoming Scott and the team before had better customer service you just felt like they cared more but it seemed like now you all are trying to do better but wishing you a successful business
CASSANDRA S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Patricia S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEANNINE W
|
Overall Experience
Rating:
5.0
I have been doing business with the Capital Beltway Mini Storage now U-Haul company for many years. I have received excellent service through the years with no complaints. My many thanks to Scott & Donald for their continued professional & prompt service they continue to provide!
DEBORAH F
|
Overall Experience
Rating:
5.0
Personnel was very professional and courteous. Keep up the good work.
MELVIN H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CARRIE N
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
CHARLES I
|
Overall Experience
Rating:
5.0
I had a great experience with the staff and ownership my number #1 rated storage facility in the DMV!!! I will recommend to all my customers needing a storage facility.
