Customer Reviews for U-Haul Moving & Storage of Waukee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Waukee

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Troy B. on

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Great service and easy after hours drop off

Mary B. on

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My first experience was not so good. Someone made a mistake but got that settled and then all good

Gregory E. on

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Make sure the windshield is clean on the inside as well as the outside. The truck had a film on the inside that needed cleaning.

Robert L. on

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Esther L. on

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Alice D. on

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Wendy B. on

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Joshua P. on

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Gary J. on

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luis g. on

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Sarah P. on

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Dennis G. on

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The dolly and extra blankets were kind of in the way when we we're packing up the truck, and they couldn't be moved because breaking the zip tie would cause us to pay for them.

Marilyn S. on

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The personal corrected the many errors of the pick up dealership.

Alex G. on

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Noel O. on

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Harry R. on

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heather f. on

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joyce m. on

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Stephen S. on

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Richard O. on

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Debra L. on

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Kip C. on

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Excellent service! They were dealing with a computer issue and still managed to handle our check in and purchases with ease and professionalism.

Bryan C. on

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David M. on

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Gary F. on

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always do well when I rent from U-Haul.

Aleksandr D. on

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Padlock was jammed when I pick up my vehicle @ 05:00am on Saturday

Jolene G. on

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James L. on

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David R. on

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Great staff

Nathaniel T. on

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Roger S. on

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duane D. on

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We liked working with Justin. But there was no elevator, leading to 10 h to unload the truck ($1,330). The storage space was lower than average so we had to pay for a second one. It was very expensive

Peter N. on

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I was the first customer and I was treated like it! I really appreciate all of your help.

Randy R. on

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Justin and his staff are EXCELLENT. I will highly recommend U-Haul to everyone!

Reed H. on

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Justin was very nice and took care of my one issue very quickly and friendly! Thanks again!

Jeffrey H. on

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Staff went out of their way to help and accommodate us

Abby N. on

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I was very impressed with the responsiveness of this UHaul location in bringing and picking up my uboxes. They were excellent!

Tyler D. on

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I thought they were very helpful; slight miscommunication on when/how to pick up ubox, but the issue was easily resolved.

Jayne A. on

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Staff friendly but when I went to get gas at a Casey’s about two blocks away had issue was being watched by two guys in a car who saw the big orange ubox which draws attention safety issue for female.