Customer Reviews for U-Haul Moving & Storage of West Greenwich

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of West Greenwich

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DONALD O.
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The transition of pick up and delivery of our 15-ft truck rental was extremely easy and went smoothly. Received perfect instructions on the expectations and the truck was very clean. We also received exceptional and friendly service from Ozzie Caldeira.

Eric L.
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Loging into my account was fine but it couldn't find my location in that area. I had to call the 800 number I was on hold for over 20 min. Then when dropping off rental it asked for my location again. It couldn't find my location to drop off rental. I had to call 800 number again and it took over 10 to get through. I won't do no contact pickup again. I would rather go to a location with a representative to help me.

Kevin D.
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Nothing - Great customer service

Dalia S.
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Customer did not leave a comment.

DENNIS M.
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The app and video made our return easy, thank you!

Paul S.
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Excellent service on the pick up and the delivery! Would highly recommend the Uhaul experience.

GAIL F.
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Customer did not leave a comment.

Thomas S.
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The truck was not cleaned and had cat fur all over the floor and passenger seat. I am allergic to it and had to clean and drive with windows open on a cold day. There should be compensation for this. I have pictures. Also, thank goodness for the customer service rep I had to call as the booking agent did not explain the effort it takes to finish the process. Over 35 minutes. Tom. 401 440 5101.

Amy S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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