Kelly B.
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Customer Reviews for U-Haul Moving & Storage of Wickenburg
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Wickenburg
REGINALDO C.
Patricia was very welcoming and got me processed and on my way very quickly. Great job. Thanks.
Craig R.
Excellent customer service. Very clean store. Friendly and helpful employees. No negatives.
DOMINIC R.
Customer service was prompt and professional.
JOHN J.
New store with very good and friendly staff.
stephen S.
Staff at this location was wonderful. From check in to check out. Online registration was great timesaver and welcomed improvement to your product/service from our local and cross country uhaul rentals in the past. Will use Uhaul again.
RONALD M.
The entrance is unsafe off of hwy. 93. Please have an apron so the public can turn into and avoid the rush of traffic behind. Mr. Davis and I spoke on this.
JOHN G.
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First Impressions
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Patricia was very friendly, knowledgeable and helpful!!
JAMES VINCENT S.
I had a good experience with this location, they were very helpful and friendly.
MARTIN G.
This location stores are rv, but we needed a trailer. Everyone was great and the rental both coming and returning was great! Thank You
JAMES F.
Very polite and friendly. Also wore face mask at all times.
Christopher A.
I just want to say that the Wickenberg AZ location has several people working there that know what customer service is. Patricia was willing to stay a few minutes after hours if I didn't make in time to pick up the truck by 8pm. I was able to get there by 7:45 so crisis averted. But the fact that she was willing is awesome. Truly a great location and I would highly recommend people to use there services. She offered me storage however I didn't need that. Thanks Patricia. The gentleman that was with her was kind and professional as well. I can't place his name. Thanks again
CHARLES BRETT H.
Moving is difficult, but U-Haul made the experience as smooth as possible. The truck was excellent and the staff was superb(though they found their computer system a challenge at times). They had all the materials we needed, and gave refunds for the boxes we returned. We were pleased they provided a place to return our used boxes for others to use. Movinghelp.com was an essential service. We had resisted using U-Haul because of the challenge of finding reliable help for all the heavy lifting(we're both in our late 70's). David and his son Daniel could not have been better-arriving on time, working hard for 8 hours straight, packing well with no damage, and putting everything where we directed them in the new house.
David D.
I have used U-Haul several times in the past couple of months, and have been very happy with the people and the equipment. Their prices are very reasonable.
ANTHONY M.
None
Steve M.
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First Impressions
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Absolutely some of the BEST customer service I have ever experienced. I have worked with Davis, Patricia and Zoe and each has gone over board to meet our needs. Even better, this attitude is present EVERY TIME I get a chance to speak to them. Absolutely some of the best team work and sincere customer service that I have ever seen !!!!! THANK YOU!!!! Steve McChesney
Mike P.
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First Impressions
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First class all round
gary e.
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First Impressions
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Staff was very helpful and provide excellent service. Am considering renting another unit from them in the near future.
Vicente G.
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First Impressions
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great clerks
RICHARD P.
Nothing
MICHAEL R.
Very friendly, helpful and accommodating with hour every need
GARY G.
Friendly People, love the new store. Very accommodating.
Kim T.
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First Impressions
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Wow! What a great new facility. Wickenburg is fortunate to have it at it's doorstep. Facility is immaculate and staff was extremely gratious and helpful. Pricing was reasonable also. Highly recommend!
Jane S.
I wasn't happy when we arrived cuz they made me wait 1 hour for us to pick up this location after finding out there is no trucks available near Mesa. Really??? And found out 2 staffs were new and wasted time how to print out contracts and top of that, when we dropped off at Sedona they charged me extra miles and cleaning fee. How can they charged me extra when they gave me extra miles 100 more? It's just doesn't make sense.
ROBERT J.
very nice and clean
Patricia M.
Nice facility and employees were friendly and efficient. Great customer service.
Joseph S.
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Online Move In
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Office staff and maintenance man were amazing and a great help.
Nick G.
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First Impressions
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Everything was great!
Terry K.
We rented a 26 foot truck and at the last minute uhaul called and they had none available. So they offered a smaller truck and trailer to pull. Luckily my husband could drive/pull it. They promised one price for the truck/trailer combo and then raised it. Too much stress during an already stressful move.
byron G.
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First Impressions
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They were still in construction mode and not quite up to speed on the computer system. But facility is nice and the employees very friendly..
Sandy S.
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First Impressions
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This was the best experience ever. The staff was great.
ROBERT A.
All employees at this location were very helpful, courteous, and professional. My experience here was excellent and I would highly recommend doing business here! The truck rented (a 26ft.) was in great shape, comfortable for the long drive, and I had no issues with it at all. Thanks to everyone involved!
BRIAN M.
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First Impressions
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Excellent customer service and great storage facility.
Jim S.
The employees were very helpful and friendly. Great customer service.
GEORGE D.
Not easy to find
John J.
This is a brand new location. The manager seems eager to make this location successful.
JIM F.
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First Impressions
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Very friendly and helpful
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