Customer Reviews for U-Haul Moving & Storage of Woodland

632 reviews

1600 Tide Crt   Woodland, CA 95776

(530) 419-5223

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(530) 419-5223

1600 Tide Crt
Woodland, CA 95776

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast friendly service. Would use uhaul again as I have in the past

DARLA B. 
Rating:
5.0

Customer did not leave a comment.

Luis D. 
Rating:
5.0

Great service.

JOSE Z. 
Rating:
3.0

I did not appreciate being treated as a liar and discriminated on based on my race, its 2021 this is unacceptable. Thanks!

Daunte' P. 
Rating:
5.0

Very helpful

PAMELA S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

The staff was great, hooked the trailer up and everything! And helped me with altering the reservation as well!

Sheldon H. 
Rating:
5.0

Customer did not leave a comment.

ANDREW T. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Kathy at U-Haul on Tide Court, Woodland was great - she made sure everything was in order and we were out the door quickly.

EDMUND L. 
Rating:
5.0

The Woodland location was fine. This was the worse rental experience I have ever had. The pick up location was moved three times. The first location cancelled my reservation because I was late picking up the car due to a major highway shut down in Sacramento. The second location I was sent to was a 150 mile round trip and the trailer was not returned on time for my rental and they could not reach the person. The third location was my original requested location across the street from my hotel. You guys totally screwed this up.

Arthur P. 
Rating:
3.0

The fuel gauge was on empty, when they stated it was above 1/2. They told me that I would be. Reimbursed for any gas above empty when I returned it! Considering that they new I was driving it one way to Southern California, this truck should never have been allowed such a trip. The headlights were so bad I could barely see the road in the dark. The Check engine light came on about 200 miles into my trip, then about another 50 miles, a symbol showing an oil can with wavy line underneath came on. I checked the oil and water and they appeared normal, and the gauges apparently were normal. I stopped at the rest stop in Tejon and then the truck didn't even want to start. I've rented trucks from you before, but this was really unacceptable,

Kenneth P. 
Rating:
5.0

everything is excellent

Patrick D. 
Rating:
4.0

No pro-rate or refund. I had to pay a full month for the UBox(s) but only had them 3-days during that month. My monthly rent was due on June 10th, which I was told I had to pay, even though the movers picked up the UBox(s) at the destination and unloaded them on June 13th. Rather expensive.

Larry S. 
Rating:
5.0

If anyone uses any other carrier than uhaul beware ....they are the best

BLAIR M. 
Rating:
5.0

It was a pleasure renting from you every one was so nice and knew there jobs very well will definitely rent again and tell all family and friends

BETTY D. 
Rating:
5.0

Customer did not leave a comment.

Erik C. 
Rating:
5.0

The location was clean. The only caveat was that the cargo van was dirty when I used it. As a result, there were line marks that I was not sure whether they were scratches or just dirt. Otherwise, the van worked very well. The staff were nice and courteous.

Nicole O. 
Rating:
5.0

Super ez

STUART S. 
Rating:
3.0

Had to wait for a representative to show up for the counter.

Julio C. 
Rating:
5.0

The employees here go above and beyond. I'm sorry I don't remember the young lady's name that helped me today when I returned the trailer. She was very helpful and nice. And Michael when I picked it up yesterday was great. Such nice young people.

SUZANNA D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Patricia V. 
Rating:
2.0

I'd only recommend this site as a last resort. Reserved on line but went on site to make sure I did it right. Waited over 30 minute to talk to someone. I was interrupted at least 5 times and employee keept walking out while talking to me. Very rude. The next day go in to get truck and talk about options and different employees just rushed us through not giving me time to talk. I was told different things by each (3) employee very frustrating.The truck was clean. But once started it sounded rough like it was going to die. It shook really bead. When we said something were told that's the way uhauls sound. And it cost a A LOT More than excepting. When I tried to ask about being charged twice (255 x2) and then an extra $23. No one gave me understanding. Only “ that's just how we do things)”. Like I said recommend as a last need.

MALINDA Z. 
Rating:
5.0

Customer did not leave a comment.

DON Y. 
Rating:
5.0

Boxes loaded on May 5th and didn't make a May 24 delivery guarantee! Not how to make people happy. Both the Baraboo and Woodland ends did the job 100%… dispatch gets a D-. It's no more than a 4 day dispatch. Still looking for my $50 for not making the date. Sad to have great local people to be let down by corporate.

DANIEL H. 
Rating:
5.0

Excellent Couldn't be happier

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

REGINA D. 
Rating:
5.0

Customer did not leave a comment.

Nicholas B. 
Rating:
5.0

Great u-haul location. Staff was very helpful and friendly. Office was clean and well-stocked. Lot was large and well-laid out and easy to maneuver. The best u-haul location that I've visited. I highly recommend Woodland u-haul.

JERRY D. 
Rating:
5.0

My check in and return was both painless and the attendants were very easy to work with and made my rental experience a pleasure.

Michael D. 
Rating:
4.0

They need more help for such a large place

Dennis A. 
Rating:
5.0

I originally had reserved the truck at the Stonegate (Davis) location for a 6pm pickup (after hours). Although I reserved the 24/7 pickup through the app, apparently the truck wasn't staged properly and I couldn't get access. Corp immediately found me another truck at the Woodland location - which was awesome. Very annoying, and it cost me ~$40 more for mileage and gas, and about an hour of my time.

KIMBERLEY M. 
Rating:
5.0

Customer did not leave a comment.

Rey M. 
Rating:
1.0

Customer did not leave a comment.

ERICA M. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Staff were very friendly. Pick up and return were quick and easy.

Richard K. 
Rating:
5.0

I thought the process was very smooth and easy the only thing i can think of is that a person walks out to the truck with you to help with the inspection of the vehicle before leaving the yard

HUBERT H. 
Rating:
5.0

The general manager who help me was friendly and very helpful. Very pleasant experience overall!

Brandon L. 
Rating:
5.0

Customer did not leave a comment.

Randall C. 
Rating:
5.0

Customer did not leave a comment.

Bertoni D. 
Rating:
5.0

Customer did not leave a comment.

GAYLE Y. 
Rating:
5.0

Customer did not leave a comment.

Jose P. 
Rating:
4.0

I did the online check in, but had to do everything all over again at the store due to some mix up in your system...frustrating. I was told you didn't have a motorcycle trailer, yet one was sitting next to the behemoth trailer I was forced to use. When I returned a few hours later, the motorcycle trailer was still there...grrrrrr,

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

The staff was super helpful and attentive. I would recommend this location above all others in town. Thanks a bunch!!

DARRELL H. 
Rating:
4.0

Customer did not leave a comment.

Anne S. 
Rating:
4.0

The trailer was dirty when I picked it up. The woman who helped me return my trailer was very helpful.

William D. 
Rating:
5.0

Customer did not leave a comment.

BO Y. 
Rating:
5.0

I forgot to catch her name, but the rep that helped us at the location was excellent. She answered all of our questions and was very helpful. We may next year start renting one of the new climate controlled storage units, when they become available.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Matt Z. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
3.0

Well I didn't receive a contract . Agreed to a price then was charged more. Ever again will I use uhaul

Jason G. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

RICHART H. 
Rating:
5.0

Customer did not leave a comment.

DARWIN L. 
Rating:
5.0

The general manager was very efficient and very responsive and very considerate.

John B. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL J. 
Rating:
4.0

Nothing customer service was great

TERRANCE S. 
Rating:
5.0

Customer did not leave a comment.

MONICA S. 
Rating:
3.0

Customer service was fine I have nothing bad to say about the people that helped me.. However the process was a little intrusive had to pay 3 different times for some reason could be processed on one transaction. As well as a few other things. The trailer was absolutely disgusting full of garbage, food and cigarettes. Needless to say not a great experience.

Gregory I. 
Rating:
5.0

Service at Woodland is great. Service at Pflugerville Tx is crappy.

Susan A. 
Rating:
4.0

Customer did not leave a comment.

Lisa B. 
Rating:
5.0

Love the mobile check in and out process.

RUPASHNA S. 
Rating:
3.0

Customer did not leave a comment.

Catherine S. 
Rating:
5.0

I really cant think of anything, the girls were friendly and helpful. Especially with the new technology. I have rented from you before and always have had a good experience. It nice to have personable people.

CHRISTINE S. 
Rating:
1.0

There was no employee in the building when I arrived, and they didn't show up for 45 minutes. When the employee finally arrived they were not wearing a mask and was rude and cursing to himself. Terrible experience.

JUAN M. 
Rating:
5.0

Customer did not leave a comment.

LATOSHIA P.  |  First Impressions 
Rating:
5.0

Great service at both ends of the move, I really appreciated the professionalism and ethics of the drivers.

Sean P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

The drivers in Ca and Or were great! Friendly and professional. Our things arrived with no damage and before the scheduled date. I will recommend this service to others.

Kevin E. 
Rating:
5.0

Excellent customer service, will definitely use them again!!!

DONALD L. 
Rating:
3.0

Customer did not leave a comment.

Lydia C. 
Rating:
3.0

Overall great place although prices are a bit high

OSCAR S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

TIKARAM S. 
Rating:
5.0

Big parking lot. The guy was friendly

SUSAN A. 
Rating:
1.0

We spent a lot of money. We were treated terribly. They couldn't locate our boxes after we waited a month for our stuff to arrive. We received our items 4 days after the guarantee date. We had to beg for some compensation for our troubles, they offered almost nothing and then never followed through with that! We are not done arguing with them yet.

Isabelle T. 
Rating:
5.0

Customer did not leave a comment.

KATIE C. 
Rating:
5.0

Customer did not leave a comment.

BARBARA S. 
Rating:
5.0

Customer did not leave a comment.

Tim S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUCE E. 
Rating:
5.0

Thank you for the easy pick up and drop off .. and having the truck all clean and ready to use.

KIMBLERY M. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Dennis O. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

I LOVE THIS STORE THE CSRS ARE SO NICE I WANT TO GIVE A VERY BIG THANKS TO MICHEAL FOR ALL HIS HELP IS WAS REALLY APPRECIATED. GO STORE 1600 TIDE COURT.

DYANA D. 
Rating:
5.0

Everything was great .. the team at our local U-Haul was great .. the movers that were coming to help load .. were delayed, so we called them to ask for more time with the truck and they were very helpful. .. thank you.

KIMBLERY M. 
Rating:
2.0

Although the staff is friendly and uhaul says they guarantee their service and all phone calls are recorded we found that to be further then the truth. My Ubox was delivered to the wrong location with no communication to us. Their fault my problem. Even after the delivery we made many phone calls and confirmed the drop off location 1 mile from out home usual refused to make it right. Are calls were redirected to one one who cared we will be disputing this matter up with our credit card company. Good luck dealing with Uhual no one seams to care about the lack of communication they offer.

MICHELLE K. 
Rating:
4.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

GREAT CUSTOMER SERVICE.

Arthur J. 
Rating:
5.0

Elena dropped off and picked up our U-Boxes and was extremely professional. She was very good about communicating the times to expect service and is very knowledgeable. I will be highly recommending to my friends and family to use U-Boxes for their future moves.

Nicholas C. 
Rating:
2.0

Customer did not leave a comment.

Earl B. 
Rating:
5.0

Customer did not leave a comment.

RODRIGO S. 
Rating:
5.0

We were very impressed with Elizabeth at this location and highly recommend her expertise. We would be sure to book any future rentals at this locatioin.

Alan G. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Daniel Y. 
Rating:
5.0

Customer did not leave a comment.

RODRIGO S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD M. 
Rating:
2.0

Customer did not leave a comment.

MARIAGLENNE L. 
Rating:
4.0

Customer did not leave a comment.

LAURENCE S. 
Rating:
5.0

Customer did not leave a comment.

Neptali T. 
Rating:
5.0

Customer did not leave a comment.

Rachel W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kiah s.  |  Overall Experience 
Rating:
3.0

Kathy was outstanding and very. Helpful and should be promoted as soon as possible to a higher level everyone else sucked

Kierra B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miracle F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kierra B.  |  First Impressions 
Rating:
5.0

We had a very positive moving experience from start to finish. The equipment was clean and in good mechanical order. The price was fair. The people who helped us locally and at the toll free number were knowledgeable, friendly, and capable. The whole process was seamless and easy. Thanks!

Mons J.  |  First Impressions 
Rating:
5.0

Stephanie (housekeeping/porter) was very helpful. She made sure my unit was super clean before I moved in. The ladies at the front desk were so kind and professional. Diana even remembered me from the last time I rented. I was impressed. I am an hour away but the customer service makes the drive worth it.

Miracle F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca D.  |  First Impressions 
Rating:
5.0

These people made my move so easy and the crew here is friendly, helpful and knowledgeable. If I move again, I'll most definitely use U haul. Prices are great as well!

Rita H.  |  Overall Experience 
Rating:
5.0

Both U-Haul locations I used were excellent! Including pricing, offices, hours and employees. I couldn't ask for better service! Thanks U-Haul. 😊

Rita H.  |  First Impressions 
Rating:
5.0

Very clean, helpful and friendly. Will definitely continue to use them for all my moving and storage needs

Yeni A.  |  Overall Experience 
Rating:
4.0

Great service.

Lawrence F.  |  First Impressions 
Rating:
4.0

Jayce was very helpful! Storage was easy to use and access, and cleanly.

Victoria F.  |  Overall Experience 
No reviews have been submitted for this location.

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