Customer Reviews for U-Haul Moving & Storage of Woodside

260 reviews

30 Atlantic St   Dartmouth, NS B2Y4N2

(902) 433-1942

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(902) 433-1942

30 Atlantic St
Dartmouth, NS B2Y4N2

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Harmoni M  |  Overall Experience 
Rating:
5.0

Customer service at this location is by far the best I've ever experienced.

BUDHENDRA O 
Rating:
3.0

Truck was clean, friendly staff but truck should have more maintenance suspension or front end parts needs some work, steering wheel was crooked and didn’t feel good to drive, was worse in the city

JAMES L 
Rating:
5.0

Customer did not leave a comment.

JEREMY T 
Rating:
5.0

The location is perfect and I just handed the key and that's it. It's fast and she's accommodating.

oliver g 
Rating:
4.0

Customer did not leave a comment.

PHILIPPE B 
Rating:
5.0

Nothing, staff is courteous and knowledgeable

Jose R 
Rating:
5.0

Everything was perfect. The support was great. I would definitely use this location again when needed.

ARMAGAN O 
Rating:
5.0

Kim is friendly, knowledgeable and incredibly helpful! Highly recommend her and have already told others.

CHERYL L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VERNON A 
Rating:
5.0

I rent the trailer with ramp alot. Good strong trailers. Staff is always great and manager is always great too deal with. Great location with lots of room.

THOMAS W 
Rating:
5.0

Great service. Very happy with the service and storage container.

Oakwood T  |  First Impressions 
Rating:
5.0

Nothing

Richard C 
Rating:
5.0

The facility is very nice. I only wish that the units had a light inside. Kim is amazing. Shes very kind and easy to talk to

Michael M  |  Overall Experience 
Rating:
5.0

Great experience!

PAUL F 
Rating:
5.0

Excellent customer service

Brenda D  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ROBERT A 
Rating:
4.0

hire more ppl like Kim Singh. she is incredible. excellent customer service

Michael C 
Rating:
5.0

Customer did not leave a comment.

SEDIK H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T 
Rating:
4.0

Customer did not leave a comment.

RANDY E 
Rating:
5.0

Great service . Thanks so much

ANDREW J 
Rating:
5.0

Nice big location. Very convenient. Thank you.

Ian D 
Rating:
5.0

Customer did not leave a comment.

Kevin T 
Rating:
5.0

Keep the amazing staff that you have! Very friendly and helpful!

CHARLES W 
Rating:
5.0

Helped facilitate a 2400km car transport from Nova Scotia to Ontario. Amazing communication and service. Great helpful attitudes! This was my first time towing. They helped hitch trailer and explained everything in depth. Great customer experience focus. Put my needs and expectations first.

Brian S 
Rating:
5.0

An excellent facility with friendly and helpful staff. I highly recommend.

ROBERT A  |  Overall Experience 
Rating:
5.0

Very friendly staff.

Timothy L 
Rating:
5.0

All good

Andre G 
Rating:
5.0

Great customer service at the Dartmouth location and easy drop off in Toronto.

John L 
Rating:
5.0

From the minute I walked in the staff were smiling and acknowledged me right away. It was a very pleasant atmosphere and the service for my needs was quick and easy!! Highly recommend this location.

TONY J 
Rating:
5.0

Staff and manager are always great to deal with.

THOMAS W 
Rating:
4.0

Customer did not leave a comment.

RICHARD C  |  First Impressions 
Rating:
5.0

best U-haul people are in 30 Atlantic Street Dartmouth!

SEDIK H  |  First Impressions 
Rating:
5.0

All personnel were pleasant and helpful, very pleased with your personnel.

DANIEL W 
Rating:
5.0

Staff were wonderful. Especially Kim she was professional and extremely helpful.

Krista M 
Rating:
5.0

Customer did not leave a comment.

ANDREW T 
Rating:
4.0

Picked it up in the dark and was a bit hard to navigate the lot but otherwise it's in a convenient location. Kim helped me with the return and it was quick and efficient.

HANNA M 
Rating:
5.0

Customer did not leave a comment.

CHARLES C 
Rating:
5.0

Staff that checked me in was great 👍🏽

CHARLES C 
Rating:
5.0

No suggestions

Glenna T 
Rating:
5.0

Customer did not leave a comment.

STEVEN C 
Rating:
5.0

The best team works here, Kind, helpful, understanding of any moving convenient needs and very pleasant to talk and work with.

nika h  |  Overall Experience 
Rating:
4.0

I know it is a new building and you will be getting to the paving but that is something I would rate as low as it is rutted and large gravel stones...I am sure once it is paved it will be excellent

Randy A 
Rating:
5.0

Customer did not leave a comment.

GREGORY P 
Rating:
5.0

Customer did not leave a comment.

summet s 
Rating:
5.0

The manager Kim Singh was very helpful and very pleasant to deal with.

PATRICK M 
Rating:
5.0

Customer did not leave a comment.

Sumith S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AYMAN A 
Rating:
5.0

Very pleased! Great to deal with.

JAMES C 
Rating:
5.0

none at this time

Murray W 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY K 
Rating:
5.0

staff at the rental where fantastic and very curtious.

PHILLIP B 
Rating:
5.0

Customer did not leave a comment.

ALBERT Y 
Rating:
5.0

Nothing I can think of! Great experience!

ASHLEY I 
Rating:
5.0

Finish the yard work / paving at this new location. I expect it will be a great u-haul location when all is completed.

MARTIN P 
Rating:
2.0

Customer did not leave a comment.

JESUS R 
Rating:
5.0

Customer did not leave a comment.

RICHARD T 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL L 
Rating:
5.0

Exceptionnel service !! Very courteous, friendly and efficient service . Great staff Thank you for exceeding my expectations!! Well done

STEPHANE A 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W 
Rating:
5.0

The return process online is annoying. I didn't appreciate doing U-Hauls adminstrative work of documenting/processing the equipment after returning it.

GRZEGORZ W 
Rating:
5.0

Excellent service

Brenda D 
Rating:
5.0

Customer did not leave a comment.

MELANEY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH N 
Rating:
5.0

Thanks for the help

Kenzie M 
Rating:
2.0

Location under construction, no signage to tell customers where the office is located. It’s a big property to navigate

PAUL D 
Rating:
5.0

Customer did not leave a comment.

monica m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALAN J 
Rating:
5.0

Could not ask for a better place to rent .customer service is superb.

monica m  |  First Impressions 
Rating:
5.0

Service representative was so kind & patient. Keep up the good work U-Haul!!

ALBERT G 
Rating:
2.0

No signage to indicate office for rentals. The location had inadequate roads, pitted and rocky w potholes. Once I found office, I had no ideas how to find the truck. As well the speedometer was in American measurements and I had difficulty understanding my speed. I’d avoid this location.

BONNIE L 
Rating:
3.0

Customer did not leave a comment.

Greer D 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

Ellen C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHAN D 
Rating:
4.0

Customer did not leave a comment.

JOSE R 
Rating:
2.0

Customer service at the location was really bad, the man who checked me in was rude.

KAMREN C 
Rating:
5.0

Customer did not leave a comment.

Erin D 
Rating:
5.0

Your service is fast and reliable. Maybe offer the customer a free coffee or bottled water, seating area needed and free wi-fi.Your staff has very good communication with their customers. We will certainly let other people know about your excellent service. We were told by another customer about your work experience.

Larry H 
Rating:
1.0

All of the u-haul folks who assisted me were polite, helpful and professional. During my business career I was involved in customer service at all levels in a variety of industries and would rate my u-haul experience with your Atlantic Street and Green Street locations staff in NS, and your Charlottetown PEI location as exceptional.

MELVIN S  |  Overall Experience 
Rating:
5.0

Sheldon was amazing. Very friendly, professional and helpful. Easy process

JOE M 
Rating:
5.0

Customer did not leave a comment.

PETER S 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRYMORE M 
Rating:
4.0

Customer did not leave a comment.

CRAIG B 
Rating:
3.0

Customer did not leave a comment.

DAVID R 
Rating:
5.0

Customer did not leave a comment.

atinderpal s 
Rating:
5.0

Everything went so smooth. They had the truck we needed right away. Pick up and drop off was very easy.

CHANSE D 
Rating:
2.0

Customer did not leave a comment.

Andrii K 
Rating:
5.0

I was very pleased with the service and convenience of the location. I will definitely continue to use U-Haul for any future moving and storage needs. This location was far better than the previous one I have used!

Jessica T  |  First Impressions 
Rating:
3.0

Key drop off is not easy to find. Have to go behind a small fence to an gravel pit to find it. Took us 5 minutes before finding it - Should be moved to main doors or have a sign pointing where to go

Emily E 
Rating:
5.0

No issues. Service was quick and professional.

MARTIN P 
Rating:
4.0

Customer did not leave a comment.

ITP I 
Rating:
4.0

Location rating gets a ding just because it also a construction zone at the moment, so a little unclear on where to go, due to the weird layout and lack of signs.

GAVIN G 
Rating:
5.0

Wish the price lower but overall it served our purposes if the price had been better we probably would have kept the unit longer

Karen B  |  Overall Experience 
Rating:
5.0

N/a

brian m 
Rating:
5.0

Great service !!! Small hiccup with location change, but the service was fast and expert - and they only installed what was necessary, saving us 30% !!

Rob M 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY J 
Rating:
3.0

Terrible customer service for all of uhaul canada

Nancy T 
Rating:
5.0

Customer did not leave a comment.

Shawn S 
Rating:
5.0

Customer did not leave a comment.

Andrew R 
Rating:
4.0

Overall I had a good experience with Uhaul

Vaisakh S 
Rating:
5.0

On the day, I went to rent my U-Haul truck, as my other method of moving did not pan out, I learned that I could get one month of free storage and that is exactly what I needed. U-Haul saved the day for me. I should’ve went with them from day one instead of another method that ended up, not working out and putting me through a lot of stress. I was so relieved with how little it would cost me to move out of province with U-Haul and to get a free unit to boot! Thank you, U-Haul! You saved the day and relieved my stress.

Caroline B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cathy M 
Rating:
5.0

Customer did not leave a comment.

Carolyn C 
Rating:
5.0

Customer did not leave a comment.

Shelley M 
Rating:
3.0

As we had a trailer booked for over a month in Halifax, we were disappointed to have to wait and complete our booking in person only to be told (in the yard) that our trailer was no where to be found. If we wanted a trailer, we’d have to cross the very busy weekend bridge to Dartmouth and go to get one 35mins away. As we couldn’t bring the Dartmouth trailer back across the harbour bridge, we then drove 30 minutes around the bay to get back to our loading location. Not how I’d envisioned our Sunday morning after prebook and then confirming but 2 days before pick up that ‘yes’ our trailer was already at the Halifax depot and would be held. Not the Dartmouth site’s fault, and the Halifax attendant was apologetic.

Scott S 
Rating:
3.0

The van I requested was not there when I arrived, they had to expedite a van from another location, fortunately that only took about 15 minutes. Then there was an issue with billing as the milage calculation was incorrect: the 12 km mileage it took to deleiver the van from the initial location was not deducted off my initial invoice.

Claude A 
Rating:
3.0

Customer did not leave a comment.

Barbara H 
Rating:
3.0

Customer did not leave a comment.

Blake W 
Rating:
5.0

Customer did not leave a comment.

Andrew W 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Travis K 
Rating:
5.0

Great service!!!!!

Robert M 
Rating:
2.0

I was quite upset that I drove to Jammonds Plains NS to rent a cargo van for the next day. I chose this location because it’s on the way to where my pickup was in Chester NS. When I drove there to pick it up, I was told the cargo van was in Dartmouth NS on Atlantic Ave. This is about 25 kms in the opposite direction. I would appreciate that any kilometre overages be waved due to this oversight/lack of professionalism. Finally, both locations had staff that were very hard to understand.

Gary Z 
Rating:
4.0

Customer did not leave a comment.

MICHAEL G 
Rating:
5.0

Professional and personable staff

MELVIN S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan E 
Rating:
5.0

I would like to see a gas tank minimum amount of 1/4 to 1/2. When I picked up the truck it had less than 1/4 so I had to put gas in just to do my task and then put more gas in at the end and I ensured there was 1/4 so the next person wouldn't have the same problem. I liked the days when it was full when you picked it up and full when you returned it.

James B 
Rating:
4.0

Very pleased with the quick and efficient service .

kenneth w  |  First Impressions 
Rating:
5.0

Good job, I’ll use again for sure

Matt G 
Rating:
1.0

Booked a truck weeks in advance, notified the day before only truck available was at 3 pm in another province than where it was originally booked for 8am. Then once there for pick up, dealt with a brand new employee who deleted my contract that had all the discounts and i was forced to pay an outstanding balance we've never even been notified about! Which we incurred a late fee for non payment within the first week. My original quote was significantly cheaper with 400 allowable kms and the new rental only had 188 kms which didn't even cover the travel.from where I originally booked it for let alone the 60 kms away I had to pick it up and the extra fuel in my vehicle to drive me there and the time and inconvenience it was for the 2nd driver I needed to even pick the truck up! The kms alone from Amherst to Dieppe was about a third of what I was even given. Was literally a nightmare of a situation and due to my situation and moving help availability I was forced to pay the higher amount and balance owing. Then left for days not knowing when I will even receive any reimbursement. After several hours on endless roundabout useless phone calls still no resolution. The delay onnthe rental actually caused me to miss my twin daughters prom!

Jesse Q  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris F  |  First Impressions 
Rating:
5.0

Tristan was absolutely awesome

TONIA D  |  First Impressions 
Rating:
5.0

Very grateful I could find a reasonable price

Mark P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott D  |  Online Move In 
Rating:
4.0

the only problem we had was snow got inside the locker

JUDITH A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BEULAH A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W  |  Overall Experience 
Rating:
5.0

Well these was my first storage use in my life and it was a great experience in all the ways..and the staff were excellent..thank you

jose e  |  Overall Experience 
Rating:
5.0

The staff member at the Woodside location was very helpful and I was able to get a unit immediately. Very convenient location.

Donna S  |  First Impressions 
Rating:
5.0

Wow

Robert e  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allie V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daryll H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GEORGE A  |  First Impressions 
Rating:
5.0

The staff is friendly, knowledgeable and courteous. The manager Kim is an absolute pleasure to deal with. Overall an excellent experience!

Jerome A  |  Overall Experience 
No reviews have been submitted for this location.

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