Customer Reviews for U-Haul of Clearwater

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Clearwater

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Rafael R. on

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Glen M. on

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Edgar M. on

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Good service

Robert L. on

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All in all the truck and the help made this moving experience really great. Thank you!

Edwign C. on

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Imre K. on

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Larry C. on

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Friendly and helpful in every aspect!

Albert T. on

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Smooth, and easy pickup & return .. It couldn't have been easier. Appreciate it, U Haul.

pedro G. on

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Make sure these types of mistakes are not made

Ken L. on

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Abram B. on

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Excellent people, good service and fast

luis R. on

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Edward D. on

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Edward was very helpful and cheerful. We had to make 5 changes to the reservation, but, it was "No problem!". Really good value for dollar too!

Lois B. on

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all good

ROBERT C. on

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Load and unload lol

RUSSELL B. on

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Morris Brooks H. on

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DOREEN A. on

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Can’t improve, everything perfect and all the staff are so nice.

James F. on

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Adrian A. on

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Extremely helpful

Christopher G. on

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Doug F. on

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Camilo S. on

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Is the 3rd time I go to this location and the service has ALWAYS been very good, thank you

John G. on

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Mike K. on

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Mark S. on

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Great service and informative

Einstein B. on

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Devin K. on

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Great, easy drop-off with a friendly employee!

West C. on

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The two guys I dealt with were vary professional

Charles S. on

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EDWARD G. on

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Best in Clearwater. Moved 3 times and always use them. Best customer service.

Linda B. on

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Rental process took an hour after we arrived. The man said their new software didn’t work well, When I left he told me the truck was due back Friday, which I questioned since it was a 5 day rental. He counted on his fingers and said “Monday, Tuesday, Wednesday, Thursday, Friday, that’s 5 days.” He gave me a look like he thought I was stupid. Actually, it was due back Saturday morning, as I thought. Also, he said it was paid in full, but I was charged for “two extra days” when I checked it back in. This makes no sense because I reserved it for 5 days and was given the price I paid at check out.

Sonja S. on

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The staff were friendly, helpful and very accommodating. Thank you all very much. One equipment observation I have is that the truck I rented needs a front wheel alignment. My entire experience with Uhaul was very good.

Robert Y. on

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Larry Z. on

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Ann M. on

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Michelle B. on

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Dont over charge them a late fee when they dropped the truck off ...that same day and was left trapped in your facility because your trucks surrounded their personal vehicle completely around and they were stuck til 2am in the morning out of town after a full day move with no way of transportation. Customer service was aware and provided no help couldn't call no manager but yet charged me a late fee and truck was dropped off.

Larry C. on

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david w. on

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I rented a "pod" storage unit. The staff just hooked it to my vehicle and no attempt to explain how the unit worked, especially the ramp lowering and raising procedure.