Customer Reviews for U-Haul of Clearwater

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Clearwater

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Allen M. on

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james d. on

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I have never been to a Uhaul center that want satisfactory. Just sooner of the dealerships are questionable.

janice f. on

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Just keep it up!!!!??

angel O. on

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Ronald S. on

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Truck was a bit aged for a cross country tip. 2 qts low on oil after 200 miles

rodney v. on

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john d. on

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Ramon P. on

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We would like you to improve the "fast check in process". Do to: We wasted time, at the time of picking up the truck we had to enter the information all over again.

george p. on

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Tammy K. on

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I think this location was super fast and very friendly and everything went very smooth definitely would recommend them to others thanks

barry s. on

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Great service as always ,,thank you again ..

Michael M. on

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Would recommend all customers to book direct and never at uhaul.com as I was screwed over a holiday but uhaul.com had no problem taking my money.

Glen M. on

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Nicole G. on

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I was charged for a dolly that I never used. I rent from this location all the time and they know I have my own. I called them so they would correct it and never got a call back. I will be continuing to call to get this corrected!

Gary d. on

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Both gentleman that worked there were very nice and helpful!

bradley l. on

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virginia c. on

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This is a great location to rent from, excellent service.

Denis S. on

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DOUG C. on

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krista k. on

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Steve C. on

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David C. on

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Great service!

Fenekya C. on

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Stewart D. on

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Outstanding service!

Jerry K. on

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Nice local 'flavor' of customer service.

jody b. on

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Douglas B. on

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The best U-Haul experience ever. Thanks!

dan d. on

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juan c. on

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Keep doing a great service don't change

Jason H. on

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Debra V. on

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It was great. The staff was great

Ken K. on

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George M. on

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1) The vehicle I rented had a driver's side mirror that was loose. Over time it would fall out of position. I pointed this out to the employee upon return. 2) For the 2nd year in a row, the software attempted to charge a 5th day, even though I was at 4 days. Unsure whether it was 'operator error', or a bug in software. It was corrected on the spot.

CRAIG S. on

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Although the staff was great and the equipment clean and functional, I hesitate to recommend U-Haul in general. When I was running late and called to see about another 30 minutes I was told that the additional charge would be $42. The first day's charge for 24 hours was only $39. With that kind of attitude, $42 for 30 minutes, I think you have helped me convince my wife to buy our own trailer rather than rent from you every 6 or so weeks. You killed the golden goose with your greed.

jordan h. on

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Customer service was phenominal. Rates were absolutley affordable. I will most certainly be returning.

Mike S. on

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David H. on

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Joseph M. on

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Great people, upbeat and helpful.

cindy h. on

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benjamin f. on

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Alisha W. on

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STEVE G. on

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You obviously have an excellent training program. All of my experiences at this location have been wonderful. Give them a bonus.

laney j. on

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Additional staff.

WIOFREDO Q. on

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Heaven M. on

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Easier access to parking.

JONATHAN P. on

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Donnal H. on

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Roger W. on

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continue doing what you do now - quick friendly service

Luis A. on

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Not much! I have been doing business at this location for many years. I have always had a good experience. Excellent service. Perhaps free coffee for customers. Aside from that, nothing negative from me.

JACINTO O. on

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the lady that wrote my truck contract was very knowledgeable and professional

Jim S. on

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TONY W. on

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One of our 26' trucks had problems with the head lights, radio didn't work. My daughter had trouble seeing thru Pensacola. She was very nervous and caused her a bad headaches.

daniel f. on

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The people at this location are incredibly friendly and helpful, and the equipment is supremely operational and pristine. They helped make a very scary and rushed move, and my first time ever driving a U-Haul, as pleasant as possible. I would happily shout recommendations for this place from the mountaintops, if Florida had any.

Todd Z. on

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Steven T on

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VictorExcellentis the best. He went above and beyond to get the box delivered. Had it not have been for him I would be much more upset. Please fix the processPoor.THANK YOU!

DAVID V on

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Excellence of service! I highly recommend! Great staff as well!