Customer Reviews for U-Haul of Clearwater

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Clearwater

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James W. on

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Great customer service. Very helpful agent Could not have been better

JACOB C. on

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john E. on

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Frankie C. on

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I will away go back to this uhaul for everthing thank u

Steve G. on

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Marc E. on

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I was extremely impressed with the level of service I received the gentleman who worked with me was awesome and extremely helpful!

Michael S. on

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April C. on

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Samuli K. on

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The furniture dolly wasn't in the van but the crew was accommodating and let me use one that was meant for sale.

Joseph N. on

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arthur P. on

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Nothing that I can think of.

Telina J. on

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The staff here at this location was very nice and professional in there job. The staff here gave me great service . I will always use this location . Thank you!!

Steven S. on

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Brain C. on

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james S. on

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Jennifer W. on

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Wonderfully helpful staff, well supplied store, cheapest boxes in town. I needed the truck an extra day and it was no problem. Five star service!

Robert C. on

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The customer service was friendly and polite. The Equipment was clean and new. I highly recomend them.

Douglas L. on

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In was slow. Out was super quick

Neil R. on

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Best rental experience I've had anywhere. Hats off to the staff they were prompt, professional, any very courteous. Total kudos!!!

John C. on

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Todd C. on

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In and out was fast as well as the return.

Craig K M. on

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Cabin light was not working!

karen P. on

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To take the blankets out and dollie out as we had our own and it was in the way when we were loading and unloading.

DAVID P. on

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This rental went extremely well! I was in the truck in less than 10 minutes. All of the guys at the store were very friendly. I really appreciated it.

Glen M. on

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David W. on

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JOHN A. on

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The staff was super friendly and made the rental easy and pain free. All of the employees are very kind and helpful at this location.

Susan C. on

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Dropped off after hours, great facility.

Bechinta B. on

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giselle G. on

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carlos V. on

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Rajesh P. on

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Cathy D. on

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Chuck M. on

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HOWARD M. on

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Left lock key in cab and they called me after I had left the truck to ask me if the key was mine. Great customer service!

Christopher W. on

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Harry H. on

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Leilani H. on

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Shellie B. on

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Karin S. on

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Everything was perfect! Great staff! Reliable, friendly and helpful ??

Judy G. on

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Jason L. on

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The store was great. I don't know if something was wring with the truck but the gas mileage was horrible. I don't think it got the advertised 10 mpg

Kyle G. on

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Lelia C. on

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It was very fast and very easy. The personnel were very friendly and helpful.

David L. on

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Keith B. on

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John G. on

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Valenti K. on

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The drivers side visor bracket was broke so the entire trip the visor would swing down in front of me and block my view. When it wasn’t falling in front of me it was hanging down and partially impeding my view. I couldn’t lock it up out of my way. Truck was otherwise in good clean condition and staff was very friendly and helpful.

rod B. on

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patricia G. on

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Ken I. on

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Staff was very friendly and very helpful.

Michael G. on

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Arthur J. on

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Coffee- donuts not! U haul pad & pen

Aaron L. on

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Can't improve, everything was great. Friendly, professional service and a nice, clean truck.

Rafael R. on

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Glen M. on

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Edgar M. on

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Good service

Robert L. on

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All in all the truck and the help made this moving experience really great. Thank you!

Edwign C. on

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Imre K. on

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Larry C. on

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Friendly and helpful in every aspect!

Albert T. on

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Smooth, and easy pickup & return .. It couldn't have been easier. Appreciate it, U Haul.

pedro G. on

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Make sure these types of mistakes are not made

Ken L. on

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Abram B. on

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Excellent people, good service and fast

luis R. on

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Edward D. on

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Edward was very helpful and cheerful. We had to make 5 changes to the reservation, but, it was "No problem!". Really good value for dollar too!

Lois B. on

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all good

ROBERT C. on

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Load and unload lol

RUSSELL B. on

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Morris Brooks H. on

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DOREEN A. on

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Can’t improve, everything perfect and all the staff are so nice.

James F. on

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Adrian A. on

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Extremely helpful

Christopher G. on

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Doug F. on

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Camilo S. on

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Is the 3rd time I go to this location and the service has ALWAYS been very good, thank you

John G. on

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Mike K. on

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Mark S. on

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Great service and informative

Einstein B. on

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Devin K. on

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Great, easy drop-off with a friendly employee!

West C. on

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The two guys I dealt with were vary professional

Charles S. on

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EDWARD G. on

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Best in Clearwater. Moved 3 times and always use them. Best customer service.

Linda B. on

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Rental process took an hour after we arrived. The man said their new software didn’t work well, When I left he told me the truck was due back Friday, which I questioned since it was a 5 day rental. He counted on his fingers and said “Monday, Tuesday, Wednesday, Thursday, Friday, that’s 5 days.” He gave me a look like he thought I was stupid. Actually, it was due back Saturday morning, as I thought. Also, he said it was paid in full, but I was charged for “two extra days” when I checked it back in. This makes no sense because I reserved it for 5 days and was given the price I paid at check out.

Sonja S. on

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The staff were friendly, helpful and very accommodating. Thank you all very much. One equipment observation I have is that the truck I rented needs a front wheel alignment. My entire experience with Uhaul was very good.

Robert Y. on

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Larry Z. on

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Ann M. on

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Michelle B. on

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Dont over charge them a late fee when they dropped the truck off ...that same day and was left trapped in your facility because your trucks surrounded their personal vehicle completely around and they were stuck til 2am in the morning out of town after a full day move with no way of transportation. Customer service was aware and provided no help couldn't call no manager but yet charged me a late fee and truck was dropped off.

Larry C. on

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Great rental experience with friendly professional staff. No changes needed here. Best location I’ve ever picked up from.

CHARLES S. on

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Alison A. on

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ronellda D. on

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Jennifer M. on

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The lot is so small there is no safe way to pull my car in to park my car.

Jeff C. on

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I

Endia W. on

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Roger H. on

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Superb service!! Thanks again.

William G. on

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david w. on

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I rented a "pod" storage unit. The staff just hooked it to my vehicle and no attempt to explain how the unit worked, especially the ramp lowering and raising procedure.