Customer Reviews for U-Haul of Clearwater

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Clearwater

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FELIZONYA C.
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Excellent customer service as always.

ALAN C.
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Customer did not leave a comment.

Donna J.
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Customer did not leave a comment.

KYLE P.
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Customer did not leave a comment.

Dustin C.
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I just want to say you are so much better than any other service. Quickly: I tried to use budget because they were simply cheaper. Horrible experience and choice from beginning to end. My experience with your company was amazing from beginning to end. Friendly and most importantly quick. Sorry for the short review. Thanks again!

SHIRENE A.
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Not run to lock the doors at 4:57pm when up see us pull up with the truck to return it.

SEAN G.
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The person who checked me in was friendly and well informed.

thomas M.
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Customer did not leave a comment.

AARON S.
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They did not have the correct truck and ended up giving me a different one that on my contract. So I had to keep track of the mileage and fuel separately. And the drop off was not smooth.

DOUGLAS G.
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Customer service at the counter was awful. Probably will not rent from that location again.

SHANEKA M.
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Customer did not leave a comment.

DESMOND B.
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Customer did not leave a comment.

KERRY W.
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Very nice staff.

RADU M.
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Customer did not leave a comment.

PAMELA C.
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Customer did not leave a comment.

GLENDA P.
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Change deodorizers. It's too powerful and not pleasant. Thanks!

NANCI N.
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The whole experience was great. Even though we started with Vit ( a great guy from the first UHaul we went to down the road) I would have to say it was the best experience with UHaul we have had. Polite, respectful & helpful.

GREGORY D.
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Customer did not leave a comment.

Jody R.
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Customer did not leave a comment.

THOMAS K.
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Customer did not leave a comment.

JEFFREY B.
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Customer did not leave a comment.

ANTHONY O.
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Service at this location is always fantastic! When I need a U-Haul this is my preferred location.

ROGER K.
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The trucks doors did not seal correctly and were extremely noisy and drafty. The steering was loose and difficult to keep in your lane, making it very tiring to drive.

James B.
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Customer did not leave a comment.

JONATHON S.
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Customer did not leave a comment.

Patrick W.
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Customer did not leave a comment.

VALENTI K.
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Customer did not leave a comment.

Guy S.
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This was my first uhaul experience and I had so much difficulty with it. I would honestly not use the service any more. The business promised me a discount for my troubles and I was only given the fuel discount that I was orig ally promised before my troubles. Terrible experience.

Martin P.
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Dropped of the auto transport the day we arrived and the two employees were right there waiting for us. Was done in minutes and returned the truck the next day, one day earlier. The same gentleman even gave me a $20 refund for having more gas in the tank than what was required.

Mona M.
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Customer did not leave a comment.

STEPHAN C.
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Excellent customer service at this location

JEFFERY Q.
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Customer did not leave a comment.

FREDRIC D.
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Customer did not leave a comment.

Stephen G.
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Great service

MARCUS D.
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What started out as a 10' truck grew to 15' when I was called the day of rental and when we picked it up it had grown into a 20' truck, vastly larger than our need. While it was great that we weren't charged for bigger size I am sure it cost us a considerable amount more in gas. At 8mpg we spent over $200 in gas, probably 25% to30% more than the 10' truck we needed.

KERRY W.
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Thank you! Al is the man!

JIMMY C.
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Customer did not leave a comment.

LIZZETTE A.
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Nothing... Great people. Ed and Tyson very helpful, professional n Ed even gifted me with some boxes. A million thanks guys I GIVE YOUR STORE: 20⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐🌟🌟⭐⭐

Caliste C.
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Customer did not leave a comment.

STEPHEN G.
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Very quick and friendly service, both in & out. I was impressed by the two staff that I interacted with - very helpful. Keep up the good work...

Damian E.
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Customer did not leave a comment.

Jacob M.
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Customer did not leave a comment.

Justin G.
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Amber P.
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Customer did not leave a comment.

becky H.
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Extremely disappointed with my pick up. I had a reservation - a woman called to say it was ready. I called back to check the pick up location and a different man said there were no trucks available.... on my moving day. The only place was 45 minutes away. Huge huge inconvenience. This whole uhaul experience was terrible

TYLER S.
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Nothing, great smooth drop off.

HECTOR F.
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The chains were installed and sagged down just 1" off the ground. For our whole 1,300 mile drive we kept hearing the chain bounce off the road with every little bump. With each bump sparks would fly up and a nearby vehicle would inevitably try to flag us down because they saw sparks coming from our trailer chains. I wish you still rented out the Sport trailers. The sport trailer met our luggage needs and didn't block our vision out our rear window.

BRIAN A.
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Great uhaul location

LAWRENCE V.
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N/A

Michael S.
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Customer did not leave a comment.

Robert P.
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Great job

Robert C.
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No changes needed.

MATHEUS D.
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Very good service.

Christine K.
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Customer did not leave a comment.

Eugene D.
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The front alignment on my truck was messed up. The wheel shook back and forth when driving the truck. The truck had 150,000 mi on it. Time to get something fixed with the front end of the truck.

JEFFREY S.
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Customer did not leave a comment.

Pamela G.
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Very helpful and understanding. It was storming the night before and we couldn't unload that evening. They allowed us to keep the truck an hr. Longer without charging us additional fees. Thank you so much for being kind and understanding.

Daniel L.
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U-Haul Website and UHaul Mobile App are amazingly Flawed IT. Mobile app will freeze up. Website will tell me I need updated browser ( I do not) - Uhaul customer service agents are unable to assist - PLEASE - UHAUL - FIX your Information Technologies!!

DONALD E.
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Customer did not leave a comment.

VALLERIE B.
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Customer did not leave a comment.

Brian G.
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Very quick and easy service, all with a smile.

Amy R.
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I've rented plenty of U-Haul trucks & vans before and this was, by far, the easiest and most straightforward experience I've had. Very helpful staff and easy to work with.

Doug A.
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Great Service

Alan C.
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Customer did not leave a comment.

LUIS S.
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Customer did not leave a comment.

FRANCIS M.
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the service is excellent and the employees treat you like a number one customer.

carlton R.
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Customer did not leave a comment.

john L.
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Customer did not leave a comment.

MARTIN P.
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Easy drop off. No wait just drop off the keys and go.

LEE J.
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I would like to thank Edward for the excellent customer we received during our visit. He was too notch. Must also commend the other two gentlemen that assisted us on Sunday. A job well done to all and would recommend this location to anyone.

SHERRY M.
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Customer did not leave a comment.

JEFFREY J.
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Called to change pickup date, but person entered it for pick up @ that moment. Went to pick up @ requested time & reservation was cancelled. This location was still able to accommodate, very nice staff.

Jeannene M.
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This location has everything including great customer service! U-Haul rental and purchases and storage is the only thing they do and they do it great! Perfect location and great to deal with from start to finish. I highly recommend this U-Haul.

JEFFREY R.
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Customer did not leave a comment.

David W.
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Customer did not leave a comment.

JAMES F.
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Ed was very helpful when we were difficult.

Jason P.
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very friendly and helpful staff.

RALPH G.
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Nothing, everything was fine.

CHRISTINE C.
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Customer did not leave a comment.

NICOLE H.
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Customer did not leave a comment.

AARON P.
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Customer did not leave a comment.

JENS C.
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Customer did not leave a comment.

peter C.
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Have dealt with this location over the years. Always excellent service.

LISA M.
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All was fine except the person who checked me in and provided the u-haul. Although I had a confirmation of a 12 hour rental, he tried to tell me I needed to have the truck back w/in three hours, as another family had reserved the truck at 1 PM. I had to spend 30 min on hold w/customer service verifying I had a 12 hr rental and they confirmed there was no pending rental until the next day. Not a great experience and a sizeable waste of my time when I needed to be busy moving my daughters belongings.

Robert D.
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Friendly staff too!!!

CHARLES T.
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Customer did not leave a comment.

BECHINTA B.
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Fora person being 15 minute late u charge me a extra day but if I would of knew that I would of keep the truck .the return service was not good at all. I won't do business again.

Nicholas R.
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Customer did not leave a comment.

GVONNI A.
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Customer did not leave a comment.

IRIS S.
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Customer did not leave a comment.

JORGE C.
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Customer did not leave a comment.

Joseph B.
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Customer did not leave a comment.

Cheryl P.
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Nothing perfect!

ANDREW B.
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I've dropped off tricks here before and they are absolutely the best uhaul dealer ever! Fast, courteous, friendly. Left my sunglasses and they called me to let me know so I could come back and get them. Returning a truck feels more like a good car rental experience at the airport here—great people!

JOSHUA C.
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Miles on truck was 122399. Returned it back it was at 122410 never went of 20miles Truck smell like cigarette smoke Truck need alignment very bad and safe

LINDSAY D.
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This location is the best and the only location I will go to in this area! Great staff!

LIAMS M.
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Customer did not leave a comment.

JOSEPH H.
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Right side mirror wouldn't stay in place. Had to drive 1100 miles without being able to see on the right side. Gas level not correct. Truck pulled to the right when driving.

GERALD C.
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The employees were very friendly and professional

Joseph T.
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Customer did not leave a comment.

david w. | Overall Experience |
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I rented a "pod" storage unit. The staff just hooked it to my vehicle and no attempt to explain how the unit worked, especially the ramp lowering and raising procedure.

No reviews have been submitted for this location.

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