Customer Reviews for U-Haul of Clearwater

2783 reviews

201 S Missouri Ave   Clearwater, FL 33756

(727) 461-2532

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 461-2532

201 S Missouri Ave
Clearwater, FL 33756

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Not a thing

Jeffery H. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

The mobile check in process needs to be more user friendly.

christopher L. 
Rating:
5.0

Great Experience !!! Always .

Craig C. 
Rating:
5.0

Customer did not leave a comment.

JANNETH K. 
Rating:
5.0

Customer did not leave a comment.

BILLY F. 
Rating:
5.0

Customer did not leave a comment.

DOUG A. 
Rating:
5.0

Professional courteous staff

ROBERT F. 
Rating:
5.0

Ed went above and beyond to make this a pleasant experience.

Jeff B. 
Rating:
3.0

I paid for 5 moving blankets which were not given to me.

KATHLEEN G. 
Rating:
5.0

Customer did not leave a comment.

PAUL H. 
Rating:
4.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

Fantastic experience. Great UHaul location. Great personnel team all around.

DAVID J. 
Rating:
5.0

The location given on my initial rental agreement on North Fort Harrison was a seriously sketchy convenience store. They said Uhaul had no drop offs there for about a month. We identified the closest dropoff point and left the truck there instead.

STEVEN W. 
Rating:
5.0

Make sure to inform them they don't need to fill the entire gas tank a little more. Also, when purchasing add ons what would be necessary.

Jacob H. 
Rating:
5.0

Got charged twice

John B. 
Rating:
5.0

Customer did not leave a comment.

LOUIS L. 
Rating:
5.0

Friendly, fast service

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Terrence B. 
Rating:
5.0

Customer did not leave a comment.

TRACY N. 
Rating:
5.0

I couldn't be happier with my experience at the Missouri Ave. Uhaul location in Clearwater. Charles made pick up and drop off very easy and the vehicle was in perfect condition. I highly recommend this business.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE G. 
Rating:
4.0

Easy in and easy out! Good value

rosemary N. 
Rating:
5.0

Very friendly! Professional. Listened to my concerns,agreed, and replied that he would do repairs before sending the truck back out

JULIE D. 
Rating:
5.0

No Improvements needed at this time. I especially enjoy working with your present staff! They are nice, friendly and do their best to accommodate our requests. Thank you for all your help, U-Haul Team Missouri Ave! Karen Hubbard Bless the Children, Inc.

REBECCA S. 
Rating:
5.0

Customer did not leave a comment.

KYLE W. 
Rating:
5.0

Customer did not leave a comment.

Donna J. 
Rating:
5.0

I had to change locations and they accommodated me without complaint. It was a relief that they had the same size truck so I really appreciate their help.

Michael H. 
Rating:
5.0

Customer service was professional, efficient and expedited quickly.

Joann S. 
Rating:
5.0

Customer did not leave a comment.

BART L. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA M. 
Rating:
5.0

Friendly, courteous and knew what they are doing. Well run store.

VERNON S. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS L. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH F. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Very friendly and helpful staff. Thank you

TRINA T. 
Rating:
5.0

From quote to rental to pick-up, everything went flawlessly.

Jack T. 
Rating:
3.0

It did not feel welcoming when the lady at check out, kept pressuring me by telling me that they had the truck reserved at 4:30pm. I had to remind her several times that my reservation was for 5 hours until 5pm and did tell her it is not my problem if you took another reservation at 4:30p when my confirmation stated return by 5pm. This did not sit well with me.

RAFAEL R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer service guys were very helpful and friendly

ANN G. 
Rating:
4.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

They were all very nice and professional! Thank you for all you do!

Courtney T. 
Rating:
3.0

More parking space

PAMELA C. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

The staff was very helpful and made sure we hooked up and ready to go.

DEBORAH F. 
Rating:
5.0

Great service from Ed

DANIEL V. 
Rating:
5.0

Excellent customer service as always.

FELIZONYA C. 
Rating:
5.0

Customer did not leave a comment.

ALAN C. 
Rating:
4.0

Customer did not leave a comment.

Donna J. 
Rating:
5.0

Customer did not leave a comment.

KYLE P. 
Rating:
5.0

I just want to say you are so much better than any other service. Quickly: I tried to use budget because they were simply cheaper. Horrible experience and choice from beginning to end. My experience with your company was amazing from beginning to end. Friendly and most importantly quick. Sorry for the short review. Thanks again!

Dustin C. 
Rating:
3.0

Not run to lock the doors at 4:57pm when up see us pull up with the truck to return it.

SHIRENE A. 
Rating:
5.0

The person who checked me in was friendly and well informed.

SEAN G. 
Rating:
5.0

Customer did not leave a comment.

thomas M. 
Rating:
3.0

They did not have the correct truck and ended up giving me a different one that on my contract. So I had to keep track of the mileage and fuel separately. And the drop off was not smooth.

AARON S. 
Rating:
4.0

Customer service at the counter was awful. Probably will not rent from that location again.

DOUGLAS G. 
Rating:
5.0

Customer did not leave a comment.

SHANEKA M. 
Rating:
5.0

Customer did not leave a comment.

DESMOND B. 
Rating:
5.0

Very nice staff.

KERRY W. 
Rating:
5.0

Customer did not leave a comment.

RADU M. 
Rating:
5.0

Customer did not leave a comment.

PAMELA C. 
Rating:
5.0

Change deodorizers. It's too powerful and not pleasant. Thanks!

GLENDA P. 
Rating:
5.0

The whole experience was great. Even though we started with Vit ( a great guy from the first UHaul we went to down the road) I would have to say it was the best experience with UHaul we have had. Polite, respectful & helpful.

NANCI N. 
Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
4.0

Customer did not leave a comment.

Jody R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Service at this location is always fantastic! When I need a U-Haul this is my preferred location.

ANTHONY O. 
Rating:
5.0

The trucks doors did not seal correctly and were extremely noisy and drafty. The steering was loose and difficult to keep in your lane, making it very tiring to drive.

ROGER K. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

JONATHON S. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

VALENTI K. 
Rating:
1.0

This was my first uhaul experience and I had so much difficulty with it. I would honestly not use the service any more. The business promised me a discount for my troubles and I was only given the fuel discount that I was orig ally promised before my troubles. Terrible experience.

Guy S. 
Rating:
5.0

Dropped of the auto transport the day we arrived and the two employees were right there waiting for us. Was done in minutes and returned the truck the next day, one day earlier. The same gentleman even gave me a $20 refund for having more gas in the tank than what was required.

Martin P. 
Rating:
5.0

Customer did not leave a comment.

Mona M. 
Rating:
5.0

Excellent customer service at this location

STEPHAN C. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY Q. 
Rating:
4.0

Customer did not leave a comment.

FREDRIC D. 
Rating:
5.0

Great service

Stephen G. 
Rating:
4.0

What started out as a 10' truck grew to 15' when I was called the day of rental and when we picked it up it had grown into a 20' truck, vastly larger than our need. While it was great that we weren't charged for bigger size I am sure it cost us a considerable amount more in gas. At 8mpg we spent over $200 in gas, probably 25% to30% more than the 10' truck we needed.

MARCUS D. 
Rating:
5.0

Thank you! Al is the man!

KERRY W. 
Rating:
3.0

Customer did not leave a comment.

JIMMY C. 
Rating:
5.0

Nothing... Great people. Ed and Tyson very helpful, professional n Ed even gifted me with some boxes. A million thanks guys I GIVE YOUR STORE: 20⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐🌟🌟⭐⭐

LIZZETTE A. 
Rating:
5.0

Customer did not leave a comment.

Caliste C. 
Rating:
5.0

Very quick and friendly service, both in & out. I was impressed by the two staff that I interacted with - very helpful. Keep up the good work...

STEPHEN G. 
Rating:
3.0

Customer did not leave a comment.

Damian E. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Justin G. 
Rating:
4.0

Customer did not leave a comment.

Amber P. 
Rating:
3.0

Extremely disappointed with my pick up. I had a reservation - a woman called to say it was ready. I called back to check the pick up location and a different man said there were no trucks available.... on my moving day. The only place was 45 minutes away. Huge huge inconvenience. This whole uhaul experience was terrible

becky H. 
Rating:
5.0

Nothing, great smooth drop off.

TYLER S. 
Rating:
5.0

The chains were installed and sagged down just 1" off the ground. For our whole 1,300 mile drive we kept hearing the chain bounce off the road with every little bump. With each bump sparks would fly up and a nearby vehicle would inevitably try to flag us down because they saw sparks coming from our trailer chains. I wish you still rented out the Sport trailers. The sport trailer met our luggage needs and didn't block our vision out our rear window.

HECTOR F. 
Rating:
5.0

Great uhaul location

BRIAN A. 
Rating:
5.0

N/A

LAWRENCE V. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Great job

Robert P. 
Rating:
5.0

No changes needed.

Robert C. 
Rating:
4.0

I rented a "pod" storage unit. The staff just hooked it to my vehicle and no attempt to explain how the unit worked, especially the ramp lowering and raising procedure.

david w.  |  Overall Experience 
No reviews have been submitted for this location.

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