Customer Reviews for U-Haul of Del City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Del City

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JOSEPH M.
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Customer did not leave a comment.

Karl W.
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Very courteous, made drop-off super simple.

Christina L.
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When WE drove in they acted like take this trailor somewhere else. We had already took it to another place that we was suppose to drop it off. We didn't feel we didn't need to drive all over town to drop it off.

JAY A.
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Customer did not leave a comment.

VERONICA B.
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Customer did not leave a comment.

TAYLOR C.
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Sweeping out the back of the truck.

NATHAN T.
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Customer did not leave a comment.

christofer s. | Overall Experience |
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Customer did not leave a comment.

Tamra C.
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Nothing, everything was perfect and smooth! I was in and out of the office in less than 5 minutes while getting and returning the truck! EFFORTLESS!!🥰

RUSSELL P.
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Customer did not leave a comment.

Markesha C.
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Customer did not leave a comment.

JOHN F.
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You don't need to your people were very good.

CRAIG D.
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Tyler was very friendly and got me hooked up in minutes. Also, very reasonable price.

RODGER L.
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had trailer for one day was charged for two days.

JAMES G.
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Customer did not leave a comment.

Karen H.
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ALBERTO G.
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I did recommend this location to my friend. This past week was my friend and I using this location for help with moving needs. It is my 3rd visit to this location

Liza S.
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Customer did not leave a comment.

Steven H.
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K H.
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My experience was great! Quick service!

STEVEN P.
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Ariakna A.
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MELVIN H.
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The lady was very nice and helpful i will come again

MICHAEL S.
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Everything went smooth as you please.

Scott S.
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Customer did not leave a comment.

APRIL M.
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The online pick up is awful. If you can, just wait for them to open. It was 10x faster and easier.

Tamia T.
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I WAS CHARGED FOR EXTRA MILAGE I DID NOT DRIVE.

Pablo D.
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Customer did not leave a comment.

MELVIN H.
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The clerk was kind and very helpful

JAMES S.
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Equipment great as always. Timothy was great hooking up and dropping. Top hand. Thanks U-Haul

MELISSA D.
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I had originally reserved the truck for 24 hours. When I went to pick it up I was unable to due to it not being able to determine my location even though I had my location on. It was fine though since I only ended up need it for a few hours.

CHRIS D.
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Customer did not leave a comment.

Janay J.
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David S.
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The lady that took care of me was nice and friendly.

ROBERT A.
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Customer did not leave a comment.

W R.
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Our experience was UNFORGETTABLY HORRID!!! We were over charged! and Talked to rudely! We will NEVER EVER!!! Go back here again!!! If I could give this place a Negative star I would!!! If you want to improve this place, Hire workers who know how to do their job, and are not Rude!!!

Melvin H.
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The lady was very helpful

John N.
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Customer did not leave a comment.

CARLA L.
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Customer did not leave a comment.

DEBORAH G.
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The vehicle was clean. The power steering was going out and the air conditioner only blew hot air

DESHANDRA F.
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Customer did not leave a comment.

GARY H.
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DESHANDRA F.
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Customer did not leave a comment.

MARCHETA W.
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karen P.
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friendlier employees

salna R.
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When my mom called to see what the balance was that they were going to charge her on her bank card, they told her 7.00. Then they emailed her a statement that said 55.07. She was very upset because they should have told her that when she called them to ask about it.My mom rents all our rental trucks for me and my brother and sister, but after this experience she said she might not ever use you guys again.And she rents at least 2-3 times a year from you guys. If not more

SAMUEL T.
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U-Haul of Del City is always AWESOME!

MELVIN H.
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Very fast and helpful

jimmy W.
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Customer did not leave a comment.

CHRIS F.
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No problem with drop off

Russell P.
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All was great, staff very helpful.

Andrew H.
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The original pickup location was changed to the del city location about 15min after we had already arrived. I can't even remember the location that I originally was at, but the employee that “tried” to help me told me that he was my only source of salvation when the truck never showed. Once it did, I had to drive another 25 minutes around OKC to get to it. Then we finally got it situated.

Benjamin G.
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Customer did not leave a comment.

Courtney S.
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Tanya H.
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Exceptional service as usual!! ????

Toni S.
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Customer did not leave a comment.

ROBERT S.
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Can't think of anything that could improve this location. I have rented several trucks and some trailers from this location.

Taylor S.
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Customer did not leave a comment.

Darrin F.
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Very convenient!!!

Thomas A.
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Very friendly and professional.

Taylor S.
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Customer did not leave a comment.

Latosha F.
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James Y.
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After checking my receipt when I got home I realized I was charged for 5 miles over what I had traveled. Not a real big deal. Just be aware when checking in.

Reginald K.
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Customer did not leave a comment.

Regina W.
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Friendly staff.

Diana R.
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Jose L.
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Carl W.
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We have made multiple rentals lately to move items from other locations to Del City, and have always found this location to be easy to access, as well as quick and helpful in completing the check-in process.

Denece G.
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Customer did not leave a comment.

Jason P.
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Payton C.
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Sheri G.
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Employees need to better understand the systems to help the customers. Now ibhave to contact the GM S. Clark to answer my billing questions.

Mark L.
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Great location, excellent staff

Timothy S.
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Great service

Christina W.
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The truck we rented was wore out an rough riding. It was not a comfortable ride. Usually we don't have a terrible experience However this visit was like none of the others. I will not be renting from this location again due to not taking care of the trucks.

Brittany U.
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Customer did not leave a comment.

Danielle J.
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Customer did not leave a comment.

Genia M.
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THIS ENTIRE PROCESS WAS HORRIBLE. I WILL NEVER USE UHAUL AGAIN. I WAS LIED TO AND THE GUY AT THE PICK UP CENTER WAS STUPID. HE WAS TO BUSY WORKING ON A CAR HE HAD IN HIS SHOP INSTEAD OF DOING HIS JOB.

Dalton S.
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Customer did not leave a comment.

Gail D.
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Your point of contact person for that site she was very professional and got me in and out in a timely manner

Adrianna M.
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Customer did not leave a comment.

Cheryl S.
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Fast and friendly service. If the need arises again, I will go back.

Christopher C.
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Customer did not leave a comment.

Luke P.
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Customer did not leave a comment.

Pamela B.
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The truck I used was not safe to drive. It sounded like the motor was about to fall out. It had no power what so ever. The steering is bad. I had to drive extra miles because I was afraid to get back on the interstate with it.

Kevin H.
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Customer did not leave a comment.

Jeffrey R.
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Doyle W.
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Gary L.
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The manager was great!

Patrick C.
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very disappointed my father had a heart attack in the truck the office had no remorse for my father falling ill the truck was late and they had no consideration very rude wont go there again.

Angela P.
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Truck was loud and sounded like it needed service. Slow.

Anthony C.
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Customer did not leave a comment.

Karen P.
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RITO E.
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Very friendly folks, highly recommended!

Bryan R.
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Customer did not leave a comment.

Helen A.
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Nothing. Perfect experience from start to finish!

Craig P.
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Customer did not leave a comment.

Herman W.
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Kim P.
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Roger C.
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Staff always so friendly and helpful!

Brett T.
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Customer did not leave a comment.

Allison S. | Overall Experience |
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Stacey Hendley Is Awesome!!! She is always accommodating, pleasant, and helpful. Recommend 2 service reps in office to decrease customer wait time. Overall, great job UHaul!!

Tracey G. | Overall Experience |
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Worst experience. I am a let it go type so this is HUGE for me to say.100% did not care about the customer. What a shame. Yes I have a new storage provider. NO it's not U-Haul.

No reviews have been submitted for this location.

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