Have a way to track the box, we went an extra 3 days (over 1.5 week in total) without having any of our stuff and no idea if it was officially lost or just delayed. I had so many people transfer me over the phone to tell me the same thing, they didn't know where my box was. It created a very stressful experience overall because of that.Stephane B.
Customer Reviews for U-Haul of Forest Grove
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Some confusion on delivery of my items to storage unit locally. Worked out, just had to clarify where to drop off cube. Driver was polite, considerate, making it easier to unload on my own. Thanks for the help from office personnel.Gail H.
Customer did not leave a comment.Eric S.