Customer Reviews for U-Haul of Nashua

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Nashua

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keith g. on

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I spent more time than necessary because it was not clear online which utility trailers had ramps and their interior dimensions. If those had been available online, I could have booked ahead and saved time at the counter which is always the longest part of any uhaul visit.

RORY C. on

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Interior of Cab could be cleaner (drink holders all had residue of previous customer(s) Check in via App was awful, waited 10 minutes before having people there check me in instead. Overall experience good, aside from check-in

Brian T. on

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Customer did not leave a comment.

Norman H. on

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Nothing!! Every thing went along as planned. No complaints whatsoever.

Natanael F. on

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The truck was clean but it needed a serious front end alignment and possibly dangerous for a non experienced driver. There was a lot of play in the steering wheel. It was all over the road.

Dale M. on

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Lorraine L. on

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The female receptionist was amazing!! Friendly, helpful and efficient. The guy, not so much. I had one foot out of my car and he told me I better move my car to across the street or else I'll get boxed in. He even said the manager is going to come out and talk to me if I didn't. Yet, the other car near me, which some guy was driving, was allowed to stay in the space while he did his transaction in the office. I think your assistant might like to boss women around but he picked the wrong one. I told him I'll move my car when I'm done.

Gail C. on

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Price was very reasonable, the rep very friendly and helpful

Peter L. on

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Stuart L. on

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Wonderful experience as always with U-Haul and this location - especially when we discovered that I had rented a trailer too small. I returned and immediately got it swapped out for the next larger size, and was on my way. The staff is so friendly and helpful.

Richard K. on

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Sal P. on

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Calvin A. on

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MICHAEL C. on

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CHRISTIAN S. on

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Joseph m. on

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All knowledgeable people working here. I have rented here before. Thank you. Just keep doing what you’re doing.

Thomas K. on

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The manager, Deborah Skerry, was awesome in accommodating a busy weekend. She was open before the posted hours on the Sunday of Labor day and got us all checked out expeditiously. 3 hurrahs for Deborah!!

Amy M. on

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Rey T. on

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Elizabeth S. on

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Jordan M. on

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Jon M. on

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Stephen B. on

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Great customer service, fast and friendly. Hands down best store i have rented from.

Peter L. on

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Colby H. on

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Nothing, everything was great!

RICHARD T. on

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Andrew M. on

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Great assistance all around. Took the time to review and correct my order for items I did not need

PAMELA H. on

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Craig L. on

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I want to thank and recognize Deborah Skerry for outstanding customer support. Ms. Skerry was extremely helpful and accommodating on what turned out to be a very hectic and ever changing move.

Oliver b. on

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The pickup location was accommodating, however, i had booked the trailer a week in advance. The lady id booked with had trouble understanding me and information had to be repeated multiple times. She told me that while the pickup confirmation would say Nashua (20 mins north) someone would call by noon of the pickup sate to reschedule the pickup closer to Billerica, ma. No one did and i ended up having to drive to nashua, then to north andover with the trailer (1 hour out of the way as opposed to having the pickup on the way hone from work).

Jahmai O. on

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There was only one person working at the location when I arrived. She was busy fixing a problem with a trailer so I had to wait almost 40 minutes before I could talk to anyone. There were many others waiting with me as well. Luckily weather wasn't too bad so we all sat outside.

Brian M. on

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Jennifer E. on

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Everything was perfect

Karen J. on

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I only spoke to U-Haul staff by phone as I placed my order for a U-Box online, and a moving company picked it up and dropped it off. They were very helpful and responsive, polite and professional.

CARMEL B. on

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Flexibility very helpful.