Customer Reviews for U-Haul of Nashua

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Nashua

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William H.
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Karen T.
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Francesco M.
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Brian C.
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Great as usual. Frequent renter

MADISON S.
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Very upset with my experience in general

Stewart R.
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Better vehicle the one I rented was dangerous

David C.
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Elisha B.
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David P.
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Jeremy W.
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The person helping out customers was great! (10/28/20 4x8 cargo trailer rental.)

Erol D.
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The entire staff was excellent. As a business owner I really appreciate when folks good above and beyond to show the care and attention that I was given here. Rachel greeted me with a smile and warmth during a busy morning that would have flustered most. She managed to juggle and please a packed office of customers anxious to get on the road flawlessly. Good job! Thanks for all the help. I look forward to referring you to all my clients...

Colin C.
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Linda R.
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Peter M.
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Anthony E.
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JOHN M.
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Courteous, knowledgeable service

DEBORAH C.
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David F.
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Thomas W.
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Jan R.
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Jason W.
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GERALD C.
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Everything went well. No improvement necessary. Thank you, Rosemary Mezzocchi

William F.
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The staff was very pleasant, both the young lady with the red hair and her young wingman who also helped me return the van. She estimated my mileage very accurately and handle me the entire process very quickly and professionally. Thanks!

Jason G.
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Love this location. Staff is great. They make the rental process a breeze. Thanks

Kenneth B.
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Rachel was excellent. The truck worked great. The only suggestion I would make (I told her) is to tell people about the tow option light. It scared me until I figured it out.

HOWARD B.
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Have worked with Deb many times and also referred friends. Always a pleasure doing business. Thank you, Howard

KENNETH P.
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Great experience

JAMES G.
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Jennifer D.
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BRIAN C.
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DAVIDJAMES F.
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good experience overall

STEPHEN R.
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BRIAN C.
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James C.
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Vincent B.
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TIMOTHY H.
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John M.
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Friendly knowledgeable service

Bob H.
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Donna C.
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Customer Service woman was fantastic

Nancy R.
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MARC M.
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ANGELOS F.
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Your collision damage waiver is the only option a person can accept. When you advertise a van for $19.95 and the total comes up to more than double thats deceptive advertising. Be honest!

TODD P.
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Use extreme caution when getting a car carrier. My car a Morgan +4 would not fit even though it's the same size as a tr3 that says it is comparable. I drove 5 hours round trip for nothing due to the equipment not working. I would love to see a tr3 on the ramps since 2/3 or each tire were in free air when I tried loading. Your wonderful staff credited me the cost of the trailer so I am happy with that. Need other options and to review what cars will work and will not work safely on your equipment.

JAY F.
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It hardly ever happens when you are quoted a price it ends up less when the deal is done. Happy that the price when I returned the Uhaul was less than I expected it to be. That was a nice surprise! Thanks

Erik W.
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Michael L.
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it was a simple process. kinda pricey

JEFFREY A G.
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Dennis H.
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The staff was very polite and professional. If every Uhaul location was as efficient and cordial as this one you'd put all other truck rental businesses out of business. Great job!

TIMOTHY F.
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I only go to this location when I need a rental because of their excellent customer service even though there's closer locations to my house

Kenneth B.
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The staff and service were excellent Put a slightly larger building on the site so customers and staff can actually move around the merchandise.

Kayla M.
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Used E-check in services which I highly regret. Check in was for 9am which was the time we arrived to picked up. It took 30 minutes to be approved for the U-Haul and another 20 minutes to get the key from the desk. I think the process was absolutely messy and was a waste of time. I shouldnt have done e-check in. Extremely inconvenient and time consuming.

JOHN C.
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Staff is always knowledgeable and curtious and the equipment is always in good condition. Thank you.... John

Keryn S.
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Tracy Y.
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The truck was parked wat in the back of a field. Very difficult to get out and it did not have much gas. I had to fill it before I left.

Bernard P.
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Very pleasant rep.

ROGER M L.
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Always great service

EDUARDO M.
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Brian L.
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Rachel was a pleasure and very precise on the trailer hookup and process.

Guy W.
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Rachel was awesome. Thanks for the quick and friendly work!

Wayne W.
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Mark C.
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Both locations had friendly and helpful staff.

Paul S.
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Everything was perfect: website, staff and van!

Daniel M.
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Peter L.
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THERESA F.
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DENIS P C.
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Nadia B.
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Brian K.
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PHILIP ROBERT M.
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The receiving location is very cramped for space. Very busy needs additional parking area.

Dorna H.
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You could make the curb tipdown stand out more entering the building. It is a trip hazard.

Gena M.
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Everyone was very pleasant! The directions were easy to follow and the pickup worked great to move a bed. Although the store was closed, the return was easy.

LAURIE B.
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BENJAMINDAVID G.
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James R S.
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Associate was outside waiting to great us. She was very friendly & professional, masked and gloved.

Tammy G.
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Great experience at U-Haul with great staff.

DIANE S D.
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nothing comes to mind.

Joseph C.
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JONATHAN M.
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ANDREW J.
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The rental and return process went smoothly. I was very happy with this experience, it made a hectic moving day a little easier.

Gregory A.
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Joshua L.
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The self check in process was ridiculous. I though it would save time but it took 30 minutes. That makes me not want to use uhaul again for something like this.

Musa K.
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Customer did not leave a comment.

HENRY P.
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The agent was very busy, but she was very polite and knew her business. Explaining everything and reassured me that everything was checked. A second agent did a systematic check and noticed the directional worked,but the dashboard bulb didn't. I had a positive experience. Thank you. Safe the whole way.

Robert B.
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John D.
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Truck steering wheel would lock real bad and require a lot of shaking to be able to turn the key

Sergio A.
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Michael P.
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Truck battery was very weak and was difficult to get started. While it did work, I was concerned each time I turned the truck off that it may not turn over next time I tried to start it.

JEREMMY L.
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Ronald S.
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Tammy H.
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MARIA G.
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Excellent customer service!

JAMES P.
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CLAUDIA H.
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Always have had good friendly service with uhaul. Have used uhaul 10+years

Andrew C.
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FRANK T.
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GEORGE H.
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Michael N.
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Heather B.
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Scott R.
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The best. These are helpful and very competant and friendly people. 5 stars.

sherman D.
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Rented a trailer it was old and had large rust spots. I found this a bit offensive since the rental agreement states the value of the trailer at 6k, it is not worth 2k. Rental insurance is vague at best, no printed details were ever supplied. Rented from U-haul because they are the only company that has larger trailers available. This location has done all it can to help with social distancing however the building is not much larger than a garden shed so when you enter you breathing the air of the employee who has been cooped up in there. Both employees I engaged with were helpful and courteous. The trailer helped complete the task that I set out to complete.

Karen J. | Overall Experience |
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I only spoke to U-Haul staff by phone as I placed my order for a U-Box online, and a moving company picked it up and dropped it off. They were very helpful and responsive, polite and professional.

CARMEL B. | Overall Experience |
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Flexibility very helpful.

No reviews have been submitted for this location.

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