Customer Reviews for U-Haul of North Palm Beach
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul of North Palm Beach
David J. on
A great experience overall ! A +
Alexandre C. on
My experience was bad considering that the attendant has charged me for 2 days when it should be charged 1 day rental. The attendant was warned by me about the undue charge, the attendant (Theresa) has recognized the error and promised me to return to my card the amount of $19.95 equivalent to undue charge at the same day (yesterday) until now I don’t have received the invoice confirming the correct amount to pay. If the correct amount to pay will not sent today I will cancel the payment. Best Reagards
Hugh W. on
The parking lot is tight and can be difficult to navigate
Lonnie Z. on
One of the nicest Uhaul locations I have ever been in!
ANDREW K. on
The facility was adequate, but it looked like all they needed was another truck! I'm glad I did not need the car hauler!
David H. on
The internet was down and your employee uses a cell phone to make sure we met our obligation The best. !!! Will be always back if this happens !!
Michael B. on
This new Chevrolet Cargo Van is the smoothest driving one I have ever driven.
David B. on
Theresa was fast and efficient.
Alexis E. on
Nothing to note on. I will return.
Jason F. on
Friendly and fast service
Ronald C. on
My transaction was conducted by the franchise owner, Theresa who was very polite and professional. Looking around the facility it was evident she has pride in her business as everything was clean and orderly and her staff was very friendly.
Peter L. on
I have been using this Uhaul location for 30 plus years. Always a positive experience
Len J. on
very helpful very courteous very efficient
JOSEPH C. on
Excellent service
michael S. on
The 800 number I was given to call and get my drop off location was the worst service ever. I spent more than 1.5 hours on the phone trying to get someone to pick up and the few times I was lucky enough to get person, I was told they couldn't help me as they were located on the east coast of Florida! They would try to transfer me to no avail. I don't believe this was the fault of the employees but a corporate calling center problem. Worst ever. My interaction at the pickup location on Northlake and alternate A1A was exceptional, I don't have her name but she exceeded my expectations. At the drop off site, Alex also did a great job as I explained my frustration with the calling center location.
Marcas J. on
when i got my truck it said there was half a tank when there was below that, and uhaul needs to check their vehicles before sending them out, had a tire go flat on me twice and had to pump it up to bring back to the location. also, truck had dirt on the floor so i didn't clean nothing that was already there when i got it.
Trevor H. on
Did the job quickly and well. Thanks for getting this scheduled so quickly and out the door!
Joe Q. on
Great service. Job well done!