David does a great job running this location. Always my first choice.
Taylor NielsonCustomer Reviews for U-Haul of Torrance
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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ali heidaryQuick and painless
Vincent VirayThe workers there were excellent and respectful and helpful. I would definitely recommend.
Rolando MendozaEasy peasy
Melinda HurstAll of thebservice reps at this location are fantastic. This is my 2nd installation and I refuse to go to another location! Thank you very much for your professionalism and kindness.
April PorterThe older dude working the cash register was super helpful even with a lot of customers
tommy wernerVery good customer service. I've used this location many times in the past and they are always friendly and efficient.
Lawrence HeyertService staff were very polite and knowledgeable. Trailer towed well. Uhaul should add crank tongue lifts to all trailers, very difficult to unhitch for 1 person
robert russellI was on the road for over 8 hours and at the last 30 miles before arriving at my destination the Car Trailer had a complete blowout on the passenger front tire. It startled the hell out of me because my $100 Thousand Dollar Corvette was on the trailer. It took 1.5 hours for a a repair man to arrive and repair the blowout. His work was exceptional to say the least. But it put me behind schedule by over 2 hours. UHAUL equipment is not properly serviced as it should be and the customers take it in the rear at the end because of poor maintenance procedure's.
Paul SmithEverything went smooth and easy.
Douglas PinheiroUhaul comes through again with nice reservation process and excellent assistance with trailer hookup and moving supplies.
Pascal FinkenbeinerFast and excellent service!
Jeanne VillaruzTrailer was excellent! Easy pull to our destination.
STEVEN MOEWe had a horrible experience with the 15" foot truck we rented. The trailer door on our last run got messed up as we were about to close it after filling it up entirely. The steel wires on the truck the help the door coil up got tangled, I had to call for assistance which took over 2 hours. I had to call off of work because I had a loaded truck with no way of closing and locking it. The guy came and had no way of fixing it besides cutting the wires so the door would shut. Which ment I had to have someone holding this 300+ pound steel door open while we unloaded this fully loaded truck.
CARLA LIRAExcellent service
Cecilia MunsonI use the service from the PCH & Hawthorne location several times a year. Its Top Notch.
ALDO ACCINELLIThese guys are the best!
JOHN KANUITThere was nowhere to park personal vehicle
Marcus Brady JrThe person guiding to the drop off seemed to not care whatsoever but the person checking us in was great and fast and flexible.
Mark Kurodaspeed up check out
gerald irwin druryMake sure that you are giving the correct information. In Torrance CA I rented a utility dolly and a furniture dolly ONE WAY. I was told that I could return the rented equipment when I arrived at my destination in Minnesota. When I tried to return the rented equipment to a U-HAUL facility in Minnesota, the manager refused to accept it and told me I would have to drive 20 miles down the road to the U-HAUL facility where my U-box was stored. This manager complained that people from all over the country were being wrongly instructed that they could return rented equipment at any facility that was convenient.
Patrick DriscollExcellent customer service. The check in process was fast and efficient.
Tracy HattinghGentleman at the Torrance store was very nice! I wasn’t expecting much service since we rented on a Sunday, but he provided A+ services. Would highly recommend this location.
Taku HanadaI have used this location several times over the years and have never been disappointed with the service or equipment.
Kurt BakerThe only problem I have is one person tell me when price and another person tell me another price but overall they were great
Shirdale Lavon ParrottI was over charged for mileage I did not use. Truck Reservation # 72081783
Armndo GonzalezSmooth return.
MELVIN MOK2days at $19.95 plus fees = $100.00+ was more than I expected. $80ish would have been better since I had to fill gas $22, too.
Pamela PeretzGreat customer care service
wendy metcalfeThe guy that helped was great during the paperwork, checkout and checking back in friendly and clearly understood the role.
Denis RaymondVery friendly, and made the moving experience less stressful
DAVID MARTINGreat customer service. Thank you.
WILLIAM MENDEZExceeeded my expectations. The man who checked me in was extremely knowledgeable, professional, and helpful. I will definitely be using this uhaul location again
Parker DunbarGreat Staff...friendly and knowledgable Very organized Highly recommend this location
Matthew StenersonThe gentleman who helped check us out was very professional and very helpful. Very friendly....
Faith WiesnerGreat service
Joel ChavarinNice friendly service
Kira SchwartzGood job and well organized operation
James BaldwinAll the employees at this location are professionals, very respectful & knowledgeable. Lynne Happy customer Rancho Palos Verdes
Lynne AmanoThis place is a great place to do business with.
Gloria ValleOnce I got directed to the Torrance location (Hawthorne Blvd) I couldn't be more pleased. This is after a failed attempt at the Hawthorne and the Long Beach (Cherry) locations. Why the f**k does Uhaul have an online appointment and ordering system on their site if it means absolutely NOTHING. I got an email confirmation from both places and nothing. Thankfully the person I spoke to in Long Beach was able to set up and confirm everything in Torrance. Everything from that point went incredibly fast. They were excellent there and will only go there in the future.
James RacleClean Vehicle and Staffs are friendly Excellent Service near my area^^
Paul ChungBoth sales-techs were knowledgeable & helpful. A no muss- no fuss call
Ghalib TikariLoved the quick checkout.
Roman HernandezRente por un dia el trailer y solo lo use 9 horas y lo regrese antes del dia y me cobraron dos dias
Pal Perezalways very friendly
SHERRY GRANSTOMThe staff was being pulled in all different directions, but still able to give good customer service.
Neal NaydoReturning was convenient and quick by email.
JEAN MOREVery professional and reliable. This store is my go to.
Rosella Yousef