Customer Reviews for U-Haul of West Saint Petersburg

3432 reviews

4020 66th St N   Saint Petersburg, FL 33709

(727) 344-3988

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 344-3988

4020 66th St N
Saint Petersburg, FL 33709

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

joseph P. 
Rating:
5.0

Fast and friendly

John B. 
Rating:
5.0

The staff here is so nice and helpful

MICHELLE S. 
Rating:
5.0

everything was so easy and the staff was really helpfull and knowledgeable. great experience.

ANTHONY R. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
5.0

Excellent drop off experience and helpful, quick attendants. No improvement necessary.

MANDY R. 
Rating:
4.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

AMY J. 
Rating:
5.0

Outstanding service and check in , check out system

Louis C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE W. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

PAUL A. 
Rating:
5.0

Staff were friendly, efficient and helpful. Will definitely consider this location in the future.

Pamela S. 
Rating:
3.0

Don't have untrained new people working on a busy day with just one guy working.

Shameka A. 
Rating:
5.0

The associate was so bubbly and thorough. Caring—especially with this heat!

KIMBERLY L. 
Rating:
5.0

The two guys at the store that day were very helpful, fast, and nice!

Rachel B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

Marina F. 
Rating:
4.0

Very nice and people were friendly.

ISAAC S. 
Rating:
5.0

Customer did not leave a comment.

Heidi W. 
Rating:
4.0

The check-in process was quick and easy.

JOHN Y. 
Rating:
1.0

Customer service was awful. first person to help us was inpatient and left us even though I had more questions. He just stood up and left the office, while we were still sitting at the desk. I had many questions because I called the office an hour before picking up the truck and they gave me one quote over the phone, when I came to the office they said they did not know what I was talking about. But the person to "help" us was so annoyed by all my questions. After he left, another person came to help us and complete our order, he was much nicer. I still had to pay a higher price because they said they have no idea what price I was given over the phone, although I called specifically to that location, and confirmed the number.

POLLY F. 
Rating:
4.0

Josh needs to pay more attention to detail. Had a few issues, but were resolved by very helpful employee

SHAUN B. 
Rating:
5.0

Customer did not leave a comment.

Eugene W. 
Rating:
5.0

The online check in process is a little overwhelming. I have done it before, so I should not have to upload driver's license, etc. every time.

Brandon H. 
Rating:
4.0

Customer did not leave a comment.

philip M. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

WILL E. 
Rating:
5.0

Trailer was in good condition. Pulled very well with no issues. Staff were busy but friendly and helpful

MARK P. 
Rating:
5.0

Best customer service

Qui N. 
Rating:
3.0

Hard to get in and out of.

james H. 
Rating:
4.0

Very convenient location.

RAY M. 
Rating:
5.0

Great experience. Seamless, in and out in less than 10 minutes. Courteous, knowledgeable and friendly.

Francis F. 
Rating:
5.0

I was a tad thrown back at 1/4 tank gas. I thought they were always full. But other than that the staff was quick efficient friendly and knowledgeable! Was over all super nice interaction!!! Thank u!!

KATHERINE P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

GRANT M. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
4.0

When i got to my destination went through the vehicle to check for any thing left behind . Looked behind the passenger and found a black gun case opened it and there was a 38 pistol which was not good traveling across country not knowing it was there. I turned it over to the county sheriff's office. Thanks U Haul for putting in bad predicament.

Steven T. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN O. 
Rating:
5.0

Customer did not leave a comment.

JUDITH R. 
Rating:
5.0

Customer did not leave a comment.

R Mark H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Everything went and ran smoothly. Super easy on line

david H. 
Rating:
2.0

Because the person that renter trailer to us lied.

Bobby W. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Everything went very smoothly and on a Sunday!

Noel K. 
Rating:
5.0

N/A

ORITSETSEMAYE S. 
Rating:
5.0

Customer did not leave a comment.

Erik L. 
Rating:
5.0

No recommendations -

MELISSA M. 
Rating:
5.0

Needed a van last second, they were awesome!! Called them, took my order, showed up ten minutes later, and we were on the road in 5 minutes - Super friendly , professional, vehicle was great! Would definitely use and recommend

STEPHEN W. 
Rating:
5.0

Customer did not leave a comment.

Kathyn C. 
Rating:
5.0

Customer did not leave a comment.

KEATON B. 
Rating:
5.0

Very easy with the self serving drop off. Directions were very easy to understand. The only problem we had is our original drop off date was changed. They said that an email was sent to me confirming this however I never received it.

Kendell O. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
3.0

Customer did not leave a comment.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW PATRICK P. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
3.0

Maybe schedule now than one person per shift. And pay them a better wage. The young man was wonderful, helpful, quick, and knowledgeable. But was clearly stressed. By the time I returned my trailer, there were nine vehicles returned, just parked in a line, n he was still trying to install a hitch he was working on in the am. Pay living wages.

CECILE B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
4.0

The truck that was issued to us was still in the "equipment return" line. We did the on line check in/pick up due to there only being one employee who I will admit had a positive attitude even though he was the only one there at 9am with a line out the door. The cab of the truck was good. The cargo area however was not. Had sand / dirt all over the floor, it still had the rental agreement from the previous renters in it. The dolly was not attached to the wall and we where charged for it even though we didnt ask / use it. I'm still going over my cc bill to see what the other additional charges are for. I've never had an issue with u haul until this past experience.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

marilyn S. 
Rating:
5.0

The employees are the greatest Joe is the best worker and he knows how to help you

JOYCE H. 
Rating:
5.0

Customer did not leave a comment.

joyce H. 
Rating:
5.0

very pleasant and helpful staff

JUDITH O. 
Rating:
5.0

Customer did not leave a comment.

ASHLI F. 
Rating:
5.0

Customer did not leave a comment.

Marc H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Prompt, friendly, efficient!

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY S. 
Rating:
5.0

Manager was awesome!

JOSEPH L. 
Rating:
5.0

I have no problem dropping it off very helpful and very respectful and polite I would use them again I recommend anybody hassle free rental

BRIAN O. 
Rating:
5.0

Great Service and they have an imaclate storage facility equally well run only a mile away. Full service.

CHRISTO E. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Customer did not leave a comment.

art B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

ANTONETTE D. 
Rating:
5.0

The truck was very dirty and the windows were so covered in bugs. Less than 1/2 tank of gas. The guy who checked us out was very rude.

William S. 
Rating:
4.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Just dropped off All was perfect. Thank you

DEAN O. 
Rating:
5.0

Customer did not leave a comment.

SAHILY A. 
Rating:
5.0

No suggestions—everything went very smoothly.

JONATHAN P. 
Rating:
5.0

Customer did not leave a comment.

KAREN B. 
Rating:
5.0

U guys were awesome

JUSTIN I. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
3.0

The trailer I received was not the one that they had on record caused an issue on return

Patricia P. 
Rating:
4.0

Customer did not leave a comment.

SALLIE R. 
Rating:
4.0

Customer did not leave a comment.

GINA B. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

PAUL F. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY N. 
Rating:
3.0

Customer did not leave a comment.

VERONICA J. 
Rating:
5.0

Customer did not leave a comment.

Zachary H. 
Rating:
5.0

They were amazing..easy quick and done! Again, I am buying stock in Uhaul!

Randy H. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
4.0

I would like to rent a truck closer to Pinellas Park Florida in the future

CHARLENE S. 
No reviews have been submitted for this location.

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