Customer Reviews for U-Haul of West Saint Petersburg

3379 reviews

4020 66th St N   Saint Petersburg, FL 33709

(727) 344-3988

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 344-3988

4020 66th St N
Saint Petersburg, FL 33709

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KEATON B. 
Rating:
5.0

Very easy with the self serving drop off. Directions were very easy to understand. The only problem we had is our original drop off date was changed. They said that an email was sent to me confirming this however I never received it.

Kendell O. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
3.0

Customer did not leave a comment.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW PATRICK P. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
3.0

Maybe schedule now than one person per shift. And pay them a better wage. The young man was wonderful, helpful, quick, and knowledgeable. But was clearly stressed. By the time I returned my trailer, there were nine vehicles returned, just parked in a line, n he was still trying to install a hitch he was working on in the am. Pay living wages.

CECILE B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
4.0

The truck that was issued to us was still in the "equipment return" line. We did the on line check in/pick up due to there only being one employee who I will admit had a positive attitude even though he was the only one there at 9am with a line out the door. The cab of the truck was good. The cargo area however was not. Had sand / dirt all over the floor, it still had the rental agreement from the previous renters in it. The dolly was not attached to the wall and we where charged for it even though we didnt ask / use it. I'm still going over my cc bill to see what the other additional charges are for. I've never had an issue with u haul until this past experience.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

marilyn S. 
Rating:
5.0

The employees are the greatest Joe is the best worker and he knows how to help you

JOYCE H. 
Rating:
5.0

Customer did not leave a comment.

joyce H. 
Rating:
5.0

very pleasant and helpful staff

JUDITH O. 
Rating:
5.0

Customer did not leave a comment.

ASHLI F. 
Rating:
5.0

Customer did not leave a comment.

Marc H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Prompt, friendly, efficient!

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY S. 
Rating:
5.0

Manager was awesome!

JOSEPH L. 
Rating:
5.0

I have no problem dropping it off very helpful and very respectful and polite I would use them again I recommend anybody hassle free rental

BRIAN O. 
Rating:
5.0

Great Service and they have an imaclate storage facility equally well run only a mile away. Full service.

CHRISTO E. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Customer did not leave a comment.

art B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

ANTONETTE D. 
Rating:
5.0

The truck was very dirty and the windows were so covered in bugs. Less than 1/2 tank of gas. The guy who checked us out was very rude.

William S. 
Rating:
4.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Just dropped off All was perfect. Thank you

DEAN O. 
Rating:
5.0

Customer did not leave a comment.

SAHILY A. 
Rating:
5.0

No suggestions—everything went very smoothly.

JONATHAN P. 
Rating:
5.0

Customer did not leave a comment.

KAREN B. 
Rating:
5.0

U guys were awesome

JUSTIN I. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
3.0

The trailer I received was not the one that they had on record caused an issue on return

Patricia P. 
Rating:
4.0

Customer did not leave a comment.

SALLIE R. 
Rating:
4.0

Customer did not leave a comment.

GINA B. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

PAUL F. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY N. 
Rating:
3.0

Customer did not leave a comment.

VERONICA J. 
Rating:
5.0

Customer did not leave a comment.

Zachary H. 
Rating:
5.0

They were amazing..easy quick and done! Again, I am buying stock in Uhaul!

Randy H. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
4.0

I would like to rent a truck closer to Pinellas Park Florida in the future

CHARLENE S. 
Rating:
3.0

drop off was easy. Quick walk around and done.

Frank A. 
Rating:
5.0

Best service yet!

GRANT M. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
3.0

Truck windshield was covered in love bugs. Only noticed when I got behind the wheel. Took me 15 minutes to scrub it clean

EUGENEY L. 
Rating:
5.0

Very friendly staff

CHERYL V. 
Rating:
5.0

Easy online rental procedure, friendly customer service, and easy return process. Reasonable rates for the equipment I rented; wouldn't have been able to move the furniture without the truck. Thank you!

Mary S. 
Rating:
5.0

I have rented from close to 100 uhaul locations in my life and this location: U-Haul of West Saint Petersburg 4020 66th St N Saint Petersburg, FL 33709 Is the single best Uhaul location I've ever been to. They are courteous and professional. They always get you in and out quickly. I couldn't recommend them any higher.

Jeffrey T. 
Rating:
1.0

Fix your website customer service needs an upgrade

Laura R. 
Rating:
3.0

Their motorcycle trailers have a design flaw that catches the bottom of your bike upon loading. Be very careful. I damaged my Harley and was injured when the bike fell over.They were not concerned at all and said it has happened before.

NICHOLAS P. 
Rating:
3.0

Lot size seemed small for as many rentals that they had. It was hard to find a place to park a trailer.

JEFFREY D. 
Rating:
4.0

Customer did not leave a comment.

Nathan L. 
Rating:
5.0

Customer did not leave a comment.

DAISY P. 
Rating:
5.0

Very helpful

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN F. 
Rating:
5.0

U-haul always has the equipment I have needed and always will. The trucks are clean and well maintained and have never any issues. Thank you.

Ginny M. 
Rating:
2.0

I researched a van. I got a box truck. I was told it's a free upgrade” it was not. It was a beaten up old crappy box gas guzzler and the door didn't shut properly- the guy working there was totally fine and professional but ABSOLUTELY TERRIBLE vehicle- I want my money back. And your website SUCKS

KATHRYN C. 
Rating:
3.0

Customer did not leave a comment.

Michelle Q. 
Rating:
4.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W. 
Rating:
4.0

The trailer performed flawlessly, except: The open trailer was marked 5' X 9'. The interior width was only 4' 2” inside. Clearly significantly less than 5'. Where did the 5' designation come from? To me, the size was misrepresented by U Haul.

SCHUYLER B. 
Rating:
5.0

very fast check in

THOMAS O. 
Rating:
5.0

Great staff. Josh was excellent

VINCENT C. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY V. 
Rating:
5.0

Everything went smoothly. Sharika Wallace was excellent!

STANLEY N. 
Rating:
4.0

Everyone was super helpful and knowledgeable. Got me in and out quick.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

ERIC C. 
Rating:
1.0

I ordered the vehicle from the seminole location and had to get it from the saint petersburg location. I don't think I should have to pay for the extra milage because of some one didn't bring it back on time.

LARRY F. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH J. 
Rating:
5.0

Please dont always rely on texts to inform customers to perform an inspect before traveling. Also add a verbal reminder at handover of keys.Some people like myself have a one track mind focused on getting the job ahead completed. Great management, great crew even in the most hectic times.

CYNTHIA T. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

DENISE H. 
Rating:
5.0

THEY'RE AWESOME. NO CHANGES NEEDED

ANTHONY V. 
Rating:
5.0

Customer did not leave a comment.

Alex S. 
Rating:
5.0

Transmission was a little off. Joe was awesome when I arrived

GEE H. 
Rating:
5.0

Thank goodness they had tow dolly . The reservation I made with phone system that took calls when it could not get through sent me on wild goose chase.and they neighbor hood store had no stock of tow dollys.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

RODERICK M. 
Rating:
4.0

Generally a great experience...my only improvement was that a few of the staff were not wearing masks inside and it was uncomfortable for me. One guy came within a foot of me. I don't think it was meant to harm, he was trying to help the associate who was getting me squared away by looking at the contract copy in my hand, and perhaps he was just not thinking. However, I also witnessed staff not wearing face masks indoor at another location in the area that installed my hitch a couple of weeks prior. I know the staff are running around all day, but I think mask wearing is still mandatory indoors. Maybe not.

AMY D. 
Rating:
5.0

stay the same do not try to fix perfect please!!!!!!!!

James A. 
Rating:
5.0

Customer did not leave a comment.

Marlie P. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS Q. 
Rating:
5.0

Staff was super nice and fast with my rental...

GAIL P. 
Rating:
5.0

Customer did not leave a comment.

LORENC M. 
Rating:
5.0

Great experience

Jaison P. 
Rating:
4.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Nothing !!!

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

bob A. 
Rating:
5.0

Fast, friendly service!

MARIE M. 
Rating:
4.0

Customer did not leave a comment.

UBALD S. 
Rating:
4.0

fine

Timothy T.  |  Overall Experience 
No reviews have been submitted for this location.

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