Customer Reviews for U-Haul Storage at 8 Mile

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage at 8 Mile

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montalvo h. on

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John King gave the best service. This is best and only storage facility I would use.

Linda M. on

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Customer did not leave a comment.

berlinda j. on

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G'Morning The Staff Was 100%. Greatful. Peace

Khephera J. on

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The customer service gentleman John was great. The system kept registering my card as a gift card and the process was a little glitch and slow not any fault of John's. I experienced courteous professional service by him and his property assistant. Thank you!

Kim J. on

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Excellent customer service!!!!

Julie H. on

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He's a really nice, knowledgeable man. I would work with him anytime I needed a rental

JONATHON R. on

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John was awesome. Very friendly and even called before pick up to try and help us save money

Ernest I. on

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Email receipt couldn't open no compatible app?

Marvala W. on

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anthony s. on

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Deanna C. on

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james r. on

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jeffrey n. on

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Great customer service

Michael R. on

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A very very long day it was. The buyer of my home was giving me grief and threatening to quash the deal. When I arrived I thought my real estate agent called in advance to explain my situation. Or maybe he just understands what it’s like to haul stuff state wide on your own. The experience, like the first was exceptional,

Maureen C. on

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John King was very helpful and provided great guidance. Very good customer service

Alonzo B. on

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Actually this U haul was than the other.

RAPHAEL H. on

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Customer did not leave a comment.

Duke B. on

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Nothing, just continue to be there when I need you. Excellent service, very helpful, friendly and people oriented staff.

Eugene S. on

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I was very satisfied with the manager, John King. He was very kind and personable, really making the experience seamless and stress-free as possible. Thanks, John. -Eugene

Terrence C. on

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Customer did not leave a comment.

Duke B. on

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Went to location at Livernois near 7 mile where they told me they would have a truck. They should have requested the customer make a reservation, but they didn't and didn't care. Poor business.

Melissa M. on

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Mr. King gave exceptional customer service! He was friendly and knowledgeable. I am satisfied with the service I received with the exception of the unexpected monthly increase in storage rates.

Quentin D. on

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Front office is professional, friendly and kind.

Kwasi A. on

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Mr king is amazing. Everyone knows this. Seasoned and loves his work. Great location.

Catherine B. on

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Will never use anyone else. (Regular customer)

michelle f. on

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andrea c. on

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I was very Thankful to get a storage with this facility very nice staff & the place was very clean & well maintained highly recommend!!!

veronica h. on

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You should make more places to leave your cars. I was lucky I had people with me this time. I usually rent alone.

Chioma O. on

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The manager was great. He had me in and out of the office and explained my options in details if I wanted. I will def come back.

Janicea T. on

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RAPHAEL H. on

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Everything was professional and everyone had excellent customer service!

cora B. on

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Listen, I want to thank you guys for great customer service. John King was the best. He was always courteous and nice to us. We really appreciate it.

Blaise M. on

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Customer did not leave a comment.

Ernest I. on

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Vehicles should be received with a half tank of gas minimum.

Judith K W. on

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John was great. Other staff very helpful.

LATOYA N. on

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Very Nice and professional/ friendly

Kwasi A. on

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Both the manaher at the ben white austin location and the manaher at the 8 mile detroit location were great. I highly recommend both and thank them for their service. They helped make my trip smooth.

jacob a. on

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John King goes above and beyond whats expected!

Barbara W. on

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Very warm and friendly atmosphere.

erinn r. on

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Peter K. on

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John King is very helpful! Professional makes us comfortable. We will highly recommend going to John King!

Melvena M. on

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Bigger parking lot

Keith P. on

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Customer did not leave a comment.

Pam H. on

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Uhaul Rep extremely knowledgeable and very helpful. Excellent service and accommodating. Will use again and tell friends!

TRACYE J. on

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John is always fantastic

natalie w. on

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Incredible staff. Above and beyond friendly. I was treated like a friend verses just someone to make money off of.

Adam S. on

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Everything was as promised. Thanks!

Kiana M. on

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Very good service

VIRGINIA B. on

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I really appreciate.getting into my storage....a little with the door...but john wad very helpful in making sure it was secure......

HERBERT S. on

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Satisfied above all of my expectations. Management worked just great.

Lisa A. on

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The staff was awesome and provided EXCELLENT customer service. The facility was always clean. If needed I would definitely use Uhaul Storage again.

raina s. on

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none

LAURIE T. on

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The manager was very kind and accommodating

mariama B. on

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They were very professional!!

tyrone H. on

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John and his staff are efficient, thorough and customer friendly. They go above and beyond what’s required. Excellent customer service. I had no doubt that my things were safe and secure. Bravo!!!

Melanie J. on

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It was a very good experience.

lauren a. on

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Yvette was very nice and professional. Also she was very knowledgeable about products and services. Great job yvette!!!

demona h. on

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I got excellent service

Herbert G. on

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Entire staff was very Professional Customer and Knowledgeable of there job. Definitely inform other people's.

Herbert G. on

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Outstanding Customer service. Very clean Facility with Great security.

DAVID P. on

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Staff was friendly and helpful!

Maliaka S. on

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The staff was very helpful, courteous, and understanding. They were very knowledgeable, and helped to make my transition as smooth as possible.

leah r. on

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Your representatives were very helpful and knowledgable. The first month free was AWESOME. It helped my budget, funds were depleted. Friendly guys here and at your Joy Rd store.

Camilla R. on

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We were greeted in a professional manor, shown the unit we wanted and was informed that it was not the size we needed. The gentleman than showed us a larger unit, explained the rental options.

Benita G. on

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Excellent service! Thanks for all your help!

angela w. on

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There’s nothing bad to say I will use this storage again and recommend to other people to use it to .....

SANTRELLA B. on

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I’ll def recommend this location to anyone service was perfect

KAI P. on

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John is absolutely the best!! He makes this part of life better and not embarrassing.

John B. on

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John is a great manager.

Ian S. on

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John took the time to find us a unit after the one we were suppose to have was not available. The place was clean organized and all the staff where friendly and helpful. Could not ask for more.

Sherita W. on

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Clean environment clean establishment

Iyona H. on

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Wrong information far as renting out a unit

Lela S. on

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Thank you

LaQuitsha M. on

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Great customer service and clean facility.

brandon g. on

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Great

alicia t. on

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I had a great experience with the 8 mile storage very clean friendly and Helpful Staff, the young lady helped me move a piece of furniture around in my car in the rain thank you so much.

OLLIE S. on

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I want to Thank the manager and staff at the U-Haul Rental and storage Co. located on W. eight mile in Southfield, MI. The service was excellent, above average for more than 3 years. Thank you!

TAMMIE D. on

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Very helpful always there to assist. Secured my items for years with no damage. Definitely would use again.

eudora w. on

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It's amazing how I no longer need services at the facility anymore BUT I still want to go there to visit John King because the customer service is always spectacular. I LOVE THIS LOCATION!!! Dora Ward

Warren Eugene S. on

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Outstanding management and staff

ANN K. on

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The on-site manager John is fantastic! Always ready to help!!

PAUL W. on

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Very good experience.