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BAMBI R. | Overall ExperienceCustomer Reviews for U-Haul Storage at Automall
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
first day in unit was locked in gate for close to 2 hours. called service number 4 times, first 3 people didn’t care and just kept transferring me to a number no one answered. finally got someone on 4th call who actually cared and stayed on the line with me until she got me help. thank you. entrance to back yard has an enormous hole and 6+ inch drop and would fill up with water and was an enormous hassle. i was told when i rented unit i would have 24x7 access and this was not true.
JASON M. | Overall Experience