Customer Reviews for U-Haul Storage of Apple Community

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Apple Community

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KHUSRO K. on

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Devin was just excellent -- very professional and efficient. Keep up the good work!

George S. on

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Had an issue with a wiring install at Oldtown u haul in Stillwater, but had it corrected in Bangor at the Hammond st u haul. Other then that very good people and manager Devon was very helpful.

Bill p. on

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Never a local person when you call so when they tell you that someone will be there, they wont.

Doug C. on

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My experience with the rental process was excellent.

Tabitha G. on

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Could never get thru to either facility when had problems/ questions. Go to closer facility unable to help. Staff very rude and would not give free month like advertised. Very user unfriendly!!

Brian S. on

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The manager was very knowledgeable and professional, offered guidance to the size unit I would need as I sold my house and was getting ready to purchase another. Thank you very much.

MONICA M. on

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Super friendly and helpful staff!

Bill p. on

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Be sure you are getting the actual location and NOT the call center!

Sarah W. on

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Absolutely horrid service. We could not get into our unit due to ice build up. We were locked out numerous times even though the rent was paid. The gate was always open.

Malcolm m. on

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As expected

John g. on

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real well liked and friendly . thank you

Stanley G. on

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The main office does not communicate with the local one. We took our camper out of storage on May 20 and called the number we had on file. We got charged after we took the unit out of storage.

TORI W. on

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This has been the worst experience I have ever had. I had my storage unit for 5 years and when Uhaul took over I had so many problems. constant payment issues, constantly having to call. horrible.

dave M. on

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Devin was a great help, she made my move go without a hitch, Devin gave me a choice of locations, Old Town, Milford or their new storage on Kelly Road in Orono for my storage needs. Thank you Devin

Manley L. on

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it was quick and easy

Malissa m. on

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They made it quick, easy and efficient

Enrique D. on

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Great C/S

Malcolm m. on

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There was a lot of people waiting when I first went in to rent the unit but when I came back later check in was fast and pleasant.

Al S. on

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I would certainly go back to UHaul for future storage needs

wanda f. on

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All my answers were answered when I came in to require about a storage

Farris H. on

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Helpful staff. Good customer service.

Brendan T. on

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Thank you

Brittany L. on

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This is the most horrible crooked lying company i have ever experienced. I would never ever send my worst enemy to uhaul storage. I made contact with them weeks in advanced to be lied to and betrayed

James P. on

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Thank you for everything. See you in spring.

Nicole F. on

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Great friendly staff, great location and easy access to my unit. :)

Karla H. on

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Very positive experience. Helpful and friendly staff! Thanks.

Tasha L. on

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Best experience i have had with uhaul.

heidi s. on

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Everything went well and as expected.

Jeanne S. on

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Great experience! Super helpful and friendly employees. The premises are always clean! Rarely staff at this address, but I can always contact Old Town.

Alison B. on

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Very helpful Place was very clean and easy to get to from Umaine

Celia S. on

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Convenient location, clean

Julie H. on

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Great and helpful staff!!

SUSAN AND DONALD P. on

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Just great. No problems. Thanks for your help.

Kristen A. on

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The unit had not been cleaned prior to renting it to me. There was trash strewn about it and lots of mice droppings throughout it. I had to move to a different unit, which was inconvenient.

PAUL MILDRED C. on

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This is a great facility. Have used it twice, once for all our furniture, using two large units and this time for outside storage of a camping trailer. Thank-you.

Mark W. on

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This is the third time that I've used the services of U-Haul storage in Old Town, and this year in Milford. Each has been a great experience, with clean stalls and excellent support from the staff.