Customer Reviews for U-Haul Storage of Apple Community

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Apple Community

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CHRIS E. | Overall Experience |
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Customer did not leave a comment.

Suzanne H. | Overall Experience |
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Customer did not leave a comment.

Norma D. | Overall Experience |
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Customer did not leave a comment.

Julie T. | First Impressions |
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Will be so helpful storing our camper instead of hauling it back to presque isle each time!

Rusty B. | Overall Experience |
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great service, courteous staff, this is the place for your long-term storage needs!

Angela K. | Online Move In |
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Customer did not leave a comment.

James G. | Overall Experience |
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Everything about the experience was first rate. Thank you to the staff for all their help

KEVIN B. | First Impressions |
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Staff was excellent

Jaime G. | Online Move In |
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Very easy and quick to move in

Bailey B. | First Impressions |
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Dealing with my local uhaul office was great. Very friendly and helpful. Your customer service line is horrendous, I tried to book my unit online and it charged me 3 times. The lady on the phone took almost an hour to fix it. THEN she asked me if I wanted to book it over the phone and booked me a unit twice the size of what I asked for! It may have been an off day, but it was ridiculous to have to deal with as a paying customer. I almost decided to spend my money elsewhere after that.

Tim M. | First Impressions |
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Customer did not leave a comment.

Doug C. | Overall Experience |
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Our storage experience was great. Absolutely no issues.

ralph n. | Overall Experience |
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Customer did not leave a comment.

Mark W. | Overall Experience |
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I have rented a storage bay for winter storage of my car every year over the past 5 years. In each case, this facility has been excellent. The space is clean and easy to access, the staff are really helpful and pleasant, and the price is reasonable for what I am getting. I'd recommend them highly.

andrew f. | First Impressions |
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Devine is a great asset to your company. Very gracious and friendly. Everything exceeded my expectations. Thanks

Wiliam M. | Overall Experience |
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Very good all around.

Suzanne H. | First Impressions |
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The entire experience from ordering to pick up all of the above was AMAZING.

Robert C. | Overall Experience |
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I use u-haul every year to store my car for 4 months when I go overseas. This year I had to come back 2 months early. My prepayment of those 2 months was refunded. Thank you to a great company.

Tammy H. | First Impressions |
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I traveled quite a distance I paid people to move my stuff I was exhausted cold tired when I got to the storage unit that they rented me it had a big paddle lock on it when I had been told that it was free and clear and I could just put my stuff in it and lock it with my own lock it turned into be a two hour fiasco with the people that were waiting to put my stuff in me and my mother freezing it was just a big mess up big big mess I had to Make phone call after phone call until I reach someone they could give me another unit in the same facility area and then when I went to rent it and I have been told one price and when I got there it was like $40 more no I take that back $50 more and I didn’t have a choice

Lisa P. | Overall Experience |
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The staff were always very helpful. I would highly recommend.

Ricardo M. | Overall Experience |
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Thank you for the service!

George A. | First Impressions |
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Thumbs Up!

Ricardo M. | First Impressions |
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She is so cute

Stephen L. | Overall Experience |
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All of the staff I dealt with were extremely pleasant. Their services were critical in making my move go smooth. I can not say enough good about the whole team.

Rusty B. | First Impressions |
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fast, friendly, accurate and efficient

Mike J. | Overall Experience |
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Great staff and facility!

Richard S. | Overall Experience |
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Very satisfied with the facility

Patty H. | Overall Experience |
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Always professional and courteous. A pleasure to deal with. Main store and unit were exceptionally clean.

KHUSRO K. | First Impressions |
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Devin was just excellent -- very professional and efficient. Keep up the good work!

George S. | Overall Experience |
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Had an issue with a wiring install at Oldtown u haul in Stillwater, but had it corrected in Bangor at the Hammond st u haul. Other then that very good people and manager Devon was very helpful.

Bill p. | Overall Experience |
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Never a local person when you call so when they tell you that someone will be there, they wont.

Doug C. | First Impressions |
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My experience with the rental process was excellent.

Tabitha G. | Overall Experience |
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Could never get thru to either facility when had problems/ questions. Go to closer facility unable to help. Staff very rude and would not give free month like advertised. Very user unfriendly!!

Brian S. | First Impressions |
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The manager was very knowledgeable and professional, offered guidance to the size unit I would need as I sold my house and was getting ready to purchase another. Thank you very much.

MONICA M. | Overall Experience |
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Super friendly and helpful staff!

Bill p. | First Impressions |
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Be sure you are getting the actual location and NOT the call center!

Sarah W. | Overall Experience |
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Absolutely horrid service. We could not get into our unit due to ice build up. We were locked out numerous times even though the rent was paid. The gate was always open.

Malcolm m. | Overall Experience |
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As expected

John g. | Overall Experience |
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real well liked and friendly . thank you

Stanley G. | Overall Experience |
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The main office does not communicate with the local one. We took our camper out of storage on May 20 and called the number we had on file. We got charged after we took the unit out of storage.

TORI W. | Overall Experience |
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This has been the worst experience I have ever had. I had my storage unit for 5 years and when Uhaul took over I had so many problems. constant payment issues, constantly having to call. horrible.

dave M. | First Impressions |
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Devin was a great help, she made my move go without a hitch, Devin gave me a choice of locations, Old Town, Milford or their new storage on Kelly Road in Orono for my storage needs. Thank you Devin

Manley L. | First Impressions |
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it was quick and easy

Malissa m. | Overall Experience |
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They made it quick, easy and efficient

Enrique D. | First Impressions |
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Great C/S

Malcolm m. | First Impressions |
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There was a lot of people waiting when I first went in to rent the unit but when I came back later check in was fast and pleasant.

Al S. | Overall Experience |
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I would certainly go back to UHaul for future storage needs

wanda f. | Overall Experience |
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All my answers were answered when I came in to require about a storage

Farris A. | First Impressions |
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Helpful staff. Good customer service.

Brendan T. | Overall Experience |
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Thank you

Brittany L. | Overall Experience |
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This is the most horrible crooked lying company i have ever experienced. I would never ever send my worst enemy to uhaul storage. I made contact with them weeks in advanced to be lied to and betrayed

James P. | Overall Experience |
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Thank you for everything. See you in spring.

Nicole F. | Overall Experience |
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Great friendly staff, great location and easy access to my unit. :)

Karla H. | Overall Experience |
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Very positive experience. Helpful and friendly staff! Thanks.

Tasha L. | Overall Experience |
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Best experience i have had with uhaul.

heidi s. | Overall Experience |
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Everything went well and as expected.

Jeanne S. | Overall Experience |
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Great experience! Super helpful and friendly employees. The premises are always clean! Rarely staff at this address, but I can always contact Old Town.

Alison B. | Overall Experience |
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Very helpful Place was very clean and easy to get to from Umaine

Celia S. | Reservation |
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Convenient location, clean

Julie H. | Overall Experience |
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Great and helpful staff!!

SUSAN AND DONALD P. | Overall Experience |
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Just great. No problems. Thanks for your help.

Kristen A. | Overall Experience |
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The unit had not been cleaned prior to renting it to me. There was trash strewn about it and lots of mice droppings throughout it. I had to move to a different unit, which was inconvenient.

PAUL MILDRED C. | Overall Experience |
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This is a great facility. Have used it twice, once for all our furniture, using two large units and this time for outside storage of a camping trailer. Thank-you.

Mark W. | Overall Experience |
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This is the third time that I've used the services of U-Haul storage in Old Town, and this year in Milford. Each has been a great experience, with clean stalls and excellent support from the staff.

No reviews have been submitted for this location.

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