Customer Reviews for U-Haul Storage of Apple Community
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

128 reviews

191 Bradley Rd   Milford, ME 04461

(207) 827-0370

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(207) 827-0370

191 Bradley Rd
Milford, ME 04461

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Candance J.  |  Overall Experience 
Rating:
5.0

U-Haul has the nicest employees!! Apple Community Storage is the best!!

EDWARD N R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kevin O.  |  Overall Experience 
Rating:
5.0

The 7x26 are super roomy, weather proof and an ingenious idea. I rented a 26ft truck to move my stuff backed up to unit and off-loaded into the same configuration. Super access and safe!!

Paul D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael R.  |  First Impressions 
Rating:
3.0

had from 11-17-2018 till 9-19-2021, in most of the time was great till i tried giving notice. tried your so called auto phone line with new payment method and to leave my notice. That never got done. not only that but took the old amount from checking and never called me to say they didn't get full amount and charged me a let charge. that was straighten out. but still had to give another 30 day notice. this time i did it in person and in written notice.

Shawn C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAVID S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Yulong T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roscoe C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dillon S.  |  Overall Experience 
Rating:
4.0

Going to actual store is a excellent experience. This is my third years dealing with uhaul storage. But when you call on the phone gg or assistance not so much. I should be able to accomplish what I need when I call....NEVER A GOOD EXPERIENCE. I always have to go in and they say you know you can call. Yes I know but the service over the phone creates a poor experience in the presence of store. Total opposite

Suzanne H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kay-lee T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James C.  |  Overall Experience 
Rating:
5.0

Everything was great, great location and staff was helpful and friendly.

aaron d.  |  Overall Experience 
Rating:
3.0

I had no issues with the storage facility however when I went to clean everything out, I had made a reservation for a 26' truck and when I got to the uhaul office I was informed that they only had a 20' truck available. I had made the reservation 2 weeks in advance. No one called me prior to or emailed me to alert me that they didn't have the size truck I needed which caused major stress, not to mention disappointed and frustrated that I wasn't getting what I had reserved for my move. The girl at the desk tried helping and helped offset the rates but still....better communication would've been greatly appreciated and necessary.

Angela G.  |  Overall Experience 
Rating:
5.0

Devin was always helpful and pleasure to work with!

Frank A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra S.  |  Overall Experience 
Rating:
2.0

Facility said it was fenced in and it wasn't. They don't answer the phone no one is ever at the location bathroom. Is always a mess

Joseph D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charlie L.  |  First Impressions 
Rating:
5.0

The day I went in they where extremely busy and the staff where running but I was greeted by the two girls working one being the manager with a smile and asked how I could be helped. The staff where going above and beyond to help me and others with their needs. Thank you for great staff and clean facility. The manager Devin was amazing.

Kevin D.  |  Overall Experience 
Rating:
5.0

Devin was a pleasure to talk to and she performed her job very well.

Doug B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer G.  |  Overall Experience 
Rating:
5.0

Convenient location and friendly staff

ZACHARY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda M.  |  Overall Experience 
Rating:
3.0

Made reservations with call center, asked if I had to leave a card and she said no I can give it to the person in the office when I arrive. When I arrived after an 8 hour drive, I called the local office and they only saw it as a quote. The very helpful representative, Devin from one of the local offices near Milford ME, informed me that they don’t staff the location I was at and they did not have the size storage unit I requested. Devin was phenomenal and got me into a storage unit with no inconvenience to me. You should promote Devin and fire the call center representative.

Domenico C.  |  First Impressions 
Rating:
5.0

Both ladies couldn't have been more friendly & helpful.

RICHARD L.  |  First Impressions 
Rating:
5.0

I wasn't expecting a mouse trap in the storage unit.

susan r.  |  First Impressions 
Rating:
5.0

Devin & her team are great! Always helpful! Devin goes above and beyond to make sure things are good!

Sherry J.  |  Overall Experience 
Rating:
5.0

I dealt with the manager Devin Levesque, i was met with a smile and was willing to help. I watched her with other customers and he smile and helpfulness was true. You don’t see that in many people anymore. I will recommend this u-haul to my friends because of her and her knowledge of her job.

Kevin D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROXANNE W.  |  Overall Experience 
Rating:
5.0

Ease of renting is a must for me. It's a good feeling of security to know my belongings are safe.

Samantha r.  |  First Impressions 
Rating:
5.0

Devin is incredible.

Anthony V.  |  Overall Experience 
Rating:
5.0

The staff was great, friendly, and knowledgeable, both on the phone and in person. They made the whole experience easy and painless.

Sergio B.  |  First Impressions 
Rating:
5.0

Manager is professional and courteous!

James T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose T.  |  First Impressions 
Rating:
3.0

Average rating is because I reserved at the Orono location starting May 1. Since I did not arrive for the paperwork until May 5, my unit was switched to a far less convenient location in Milford. I was given no notice this would happen. If I had known, I would have done the paperwork and made my payment on or before May 1. IF THIS IS YOUR POLICY YOU NEED TO MAKE IT KNOWN WHEN RESERVATIONS ARE MADE. At a minimum, you might have offered me some discount or other "comp" to make up for your service lapse in not giving notice of the location switch policy.

James C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzanne H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Malcolm S.  |  Overall Experience 
Rating:
5.0

The service was great for storing my vehicle at the Apple Community location. The staff was exceptionally helpful and got me access to my unit with no issues at all when I flew in from Idaho to collect my vehicle. I would highly recommend their facility to anyone in the area.

Michael J.  |  Overall Experience 
Rating:
2.0

The locker was only 10x9 while advertised as 10x10. This gave me that squished burger at drive through feeling. Not the end of world, but I felt a bit cheated.

Matthew F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gail V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B.  |  First Impressions 
Rating:
5.0

Very helpful friendly employees.

Donald G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nina W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rick & Theresa P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael J.  |  First Impressions 
Rating:
5.0

Devin was very helpful and getting the unit was very smooth. Great customer service.

Thomas G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ralph n.  |  First Impressions 
Rating:
5.0

Devin is friendly and extremely easy to deal with.

Gail V.  |  First Impressions 
Rating:
5.0

Very helpful when we moved out of state, easy to use and communication is great.

Nina W.  |  First Impressions 
Rating:
5.0

Devan was very proficient and terrific to work with.

Doug B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brooklynn P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim M.  |  First Impressions 
Rating:
1.0

I traveled quite a distance I paid people to move my stuff I was exhausted cold tired when I got to the storage unit that they rented me it had a big paddle lock on it when I had been told that it was free and clear and I could just put my stuff in it and lock it with my own lock it turned into be a two hour fiasco with the people that were waiting to put my stuff in me and my mother freezing it was just a big mess up big big mess I had to Make phone call after phone call until I reach someone they could give me another unit in the same facility area and then when I went to rent it and I have been told one price and when I got there it was like $40 more no I take that back $50 more and I didn’t have a choice

Tammy H.  |  First Impressions 
Rating:
5.0

Thumbs Up!

George A.  |  First Impressions 
Rating:
5.0

Helpful staff. Good customer service.

Farris A.  |  First Impressions 
No reviews have been submitted for this location.

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