Customer Reviews for U-Haul Storage of Arboretum
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

46 reviews

8610 Midlothian Tpke   Richmond, VA 23235

(804) 272-6427

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(804) 272-6427

8610 Midlothian Tpke
Richmond, VA 23235

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Ty H.  |  First Impressions 
Rating:
5.0

I needed a storage unit in a hurry for a move out the same day. I was able to get a unit and move in same day! When I moved out the unit was accessible and secure. I would recommend this facility it’s a great location and easy access.

Jacqualyn K.  |  Overall Experience 
Rating:
5.0

My move out date was 7/2/21 Waiting on the July charges to be returned as we speak

joe t.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHAKERATANISHA C.  |  Overall Experience 
Rating:
5.0

Janet was excellent very helpful

EARL DONNELL H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph L.  |  First Impressions 
Rating:
5.0

Nice clean unit and property also nice clean staff very friendly and helpful

DARYLE LAMONT B.  |  First Impressions 
Rating:
2.0

When I rented my storage shed there was person living in the hall way.. U-haul of Chipenham was very helpful getting me different unitl Kurt is the man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Bradford B.  |  Overall Experience 
Rating:
3.0

Thanks for letting me use your storage space..

CAROLYN C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tim H.  |  Overall Experience 
Rating:
5.0

Keep doing what you doing?

Jamila B.  |  First Impressions 
Rating:
4.0

Although my storage needs were well met, l do think there is room for improvement. Communication with UHaul was difficult. I was placed on hold to speak with staff for long periods, I think upstaffing would solve this problem. I do miss having staff on site, it would improve security and resolve communication issues.

CHARLES A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert G.  |  Overall Experience 
Rating:
5.0

Always friendly courteousness staff

TASHUNDRA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debbie s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rhonda D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZINA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sally K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim H.  |  First Impressions 
Rating:
5.0

U-Haul has great integrity

Valerie D.  |  First Impressions 
Rating:
5.0

An awesome community amenity. Owner is an all around great guy always help and does right by his clients. Thanks Kurt my family appreciate you.

Chelsea R.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and yes I would recommend my family and friends to U-Haul anytime!

Lajena J.  |  First Impressions 
Rating:
5.0

I will always rent from uhaul. Everyone is professional and friendly

Rebecca H.  |  Overall Experience 
Rating:
4.0

They have updated the rental process which is great!

Sabrina R.  |  First Impressions 
Rating:
5.0

Would definitely recommend to others.

SALLY C.  |  Overall Experience 
Rating:
5.0

Excellent Is a five stars storage. Excellent management. Excellent workers Excellent People Excellent and clean place.

HERNAN G.  |  Overall Experience 
Rating:
5.0

The ladies working in the store/office were very friendly and Ozzy, the gentleman who brought the truck around, was charismatic and professional.

Christopher B.  |  First Impressions 
Rating:
5.0

Good service.

Anthony J.  |  Overall Experience 
Rating:
5.0

lk

Brian C.  |  Overall Experience 
Rating:
5.0

No comment

JESSICA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MOISE E. 
Rating:
5.0

Customer did not leave a comment.

MOISE E. 
Rating:
4.0

Get more location near the 23112 area. But overall great experience from beginning to end.

Tyronza W. 
No reviews have been submitted for this location.

Additional Services at this Location

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