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NATHANIEL J | Overall ExperienceCustomer Reviews for U-Haul Storage of Copperas Cove
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone was very kind and knowledgeable and eager to help make this moving process as painless as possible.
DALE KBusy dropping off but when I went in greeted right away deondra came out very professional and even guided me back and unhook it by her self thanks uhal
CHRIS DI will never go to this location even if it was the last one on earth they are very unprofessional and the owner and assistant manager messing around so he allowed her to do and talk to customers however she want
tacorra m | Overall ExperienceMario was very knowledgeable and helpful.
Tiffany Y | First ImpressionsBusy dropping off but when I went in greeted right away deondra came out very professional and even guided me back and unhook it by her self thanks uhal
CHRISTOPHER DYou're doing very well and you'll have an amazing customer service
JOSE AExcellent customer service. Workforce very professional.
Pedro Dnull
JOHN CAbsolutely will NEVER rent from uhaul again, especially from this location. The 2 females working in there are extremely under trained and likes to cuss at customers. When we returned the truck last night, neither 1 of them could explain why our bill was so high. Took us calling customer support to have it explained. While in there, 1 of the females got loud with me which I got loud back. She then proceeded to talk loud while pointing her fingers and hand at me. I told her to stop. She then kept going and at one point she told me, and I quote, 'you got the right fuckin one today' and I told her 'you're damn right you got the right one today'. At that point she said 'we don't get paid enough to deal with people like us' and she proceeded to walk out the store while calling the police on me. They was trying to get a criminal trespass put against me but the cop explained I had a unit I pay monthly for and he can't issue that. This location is horrible and I will be removing all of my property from the unit within the next month or 2 and uhaul will NEVER EVER EVER get another penny from me.
Anthony Fnull
KATHERINE BDee was exceptionally kind to me and my family during a very difficult time for our family.Thanks Dee and U-Haul!!!!
ELIZABETH WThank you for your outstanding customer service. I look forward in doing business with you again.
Jose Cnull
Lester MDe was very professional with helping me p8ck and rent my trailer to move. Thank you for the exceptional service.
JEFFREY DThey went over and above to accommodate us.
ELIZABETH SWonderful customer service.
Ishar RThey went over and above to accommodate us.
ELIZABETH SI didn’t have any issues with any one. The unexpected price increase comes annually tho, which should be expected but I didn’t know at first. I’d use again when necessary. Very convenient and locally to access it.
Keith V | Overall ExperienceYour staff was a very business people know there jobs and done them to excellent. Very welcome new. Customer and people that has been with them for a while. They are excellent t to work with.
PATTI M | Overall ExperienceGreat experience.
Edward M | First ImpressionsDe was very professional with helping me p8ck and rent my trailer to move. Thank you for the exceptional service.
JEFFREY DCustomer service was great and made my transition very smooth. The staff is very professional. Every time I went there, they greeted me genuinely, and the interaction was always pleasant. They answered all my questions and even offered me free water. I definitely recommend this storage place. I also rented a truck—it was clean and offered at a great price.I am totally greatful
Jacqueline C | First ImpressionsGreat people to work with they listen to your needs and work with to mslr it happened. Awesome people and great store.
PATTI M | First ImpressionsBest service Ever!!!!! Mr Mario is the man!!!!
ELMER J | First ImpressionsThe staff and area is nice. The only problem is the rates that kept increasing and the pricing of renting a small u-haul box to ship.
Nathan C | Overall ExperienceWas a pleasing experience. We will look at using U-haul next time we need those services
DENNIS DGreat staff and very friendly. I would and do recommend going here for assistance.
JOSEPH OThe fuel was not correct and I was told to use the app to correct it. However, when I tried to the picture wasn’t excepted
TORI LThank you for your outstanding customer service. I look forward in doing business with you again.
Jose CAbsolutely will NEVER rent from uhaul again, especially from this location. The 2 females working in there are extremely under trained and likes to cuss at customers. When we returned the truck last night, neither 1 of them could explain why our bill was so high. Took us calling customer support to have it explained. While in there, 1 of the females got loud with me which I got loud back. She then proceeded to talk loud while pointing her fingers and hand at me. I told her to stop. She then kept going and at one point she told me, and I quote, 'you got the right fuckin one today' and I told her 'you're damn right you got the right one today'. At that point she said 'we don't get paid enough to deal with people like us' and she proceeded to walk out the store while calling the police on me. They was trying to get a criminal trespass put against me but the cop explained I had a unit I pay monthly for and he can't issue that. This location is horrible and I will be removing all of my property from the unit within the next month or 2 and uhaul will NEVER EVER EVER get another penny from me.
ANTHONY FDee was exceptionally kind to me and my family during a very difficult time for our family. Thanks Dee and U-Haul!!!!
ELIZABETH WExcellent customer service. Workforce very professional.
PEDRO DYou're doing very well and you'll have an amazing customer service
JOSE AThe truck that was given to me was a very poor condition. I felt like the truck was going to break down any minutes so that before I returned it the same day.
GEFFERY HDid mobile drop of so didn't interact with personnel.
Paulla LI was away in Europe for nine months, and once I returned, everything was in mint condition as I had left it. I'm super happy with the experience.
jacoby c | Overall ExperienceGreat staff, trucks are well maintained!!
SEANN OExcellent service all of the way around. Don't change a thing.
PAUL SThe manager Me Martinez was very helpful and welcoming. There were 2 other customers there waiting and he let them know they would be right with them as his employee was helping another customer. The customer service was excellent especially letting others know you acknowledged them standing there because most places don’t even notice the customers they treat you like a transaction and here I didn’t feel like that. I felt like a person which is the epitome of customer service.
VINCENT T | First ImpressionsAt first I was upset because they changed my location the day before moving to almost make me have to drive to Killeen to pick up the same truck they had on site in cove that I booked. However De and Finn saved us and honored what we booked so because of them, they are the reason I have this location a good rating.
HECTOR MStaff were courteous and professi9onal.
ERIKA SWorst management out of the last four years that l've been associated with that storage facility. The assistant manger De with one E with the support of the new GM Mario feel that her cats at the facility are more important than the tenants. And she has a radar internally and can tell if you're speeding or not on the facility.
Gilbert M | Overall ExperienceCustomer service was awesome! So friendly and experienced. Made my rental quick and easy!
LISA DEverything was great. Fast friendly service!
ZARON GNo need to improve anything at this store for truck rentals or customer service, period. De was very professional as well as the rest of the staff there. I had a car trailer with my truck rental and they had my trailer hooked up already for me ready to go, which was nice. They did still offer me the option to come back later to do the trailer rental but I did not need that option. System was giving them issues which I cannot fault them for that. Once it was working properly they were able to complete my rental process and get me on the road. Keep up the great work!
MARIO MDon't charge people for equipment that doesn't work and for more than what's advertised on the equipment. I rented an appliance dolly which states $10 but I'm charged $15 and it didn't even work.
Casey HThe experience in the store its self was terrific. However, the pushing of me downloading the app in order to get my reservation was very distasteful and left me feeling very frustrated. Ultimately ruining the rental experience
DAVID MThe staff is the best. Helpful, friendly and professional
Garrett C | Overall ExperienceThe team at Copperas Cove is absolutely the best!!
De IGreat people!
ANDRE D | Overall ExperienceStaff was always pleasant and helpful. Will definitely recommend
MARSHA I | Overall ExperienceStaff was amazing and had excellent customer service. I would have stay, but I could not afford the rate increase.
David S | Overall ExperienceMoved out because it became too expensive.
SHAVOY J | Overall ExperienceNothing, everything was great. And your customer representative DEE was very knowledgeable, courteous and helpful.
ARTHUR SI was so pleased with the check in of the equipment. I have used the online portal before. I thought I was going to have to do all of that. They met me outside when I pulled up and said they would take care of it. I was so appreciative of that.
ANDREW SThe truck was super clean and maintain. I’ll always use this location .
Brenda CStill not a fan of the very short ramp and the trucks should be diesel fuel engines of the bigger trucks.
ROBERT RThis was the best and easiest experience we've ever had in regards to moving house hold goods, thank you!
NICHOLAS WThis is the best location that I have had yet. The manager is so polite, understanding, patient and I have no complaints!
REKISHA SThe staff gave me great service
DASHANA D | First ImpressionsUnfulfilled promises
AMANDA YMake it easier to get in without having to go through Walmart or make an illegal U-turn.
CHERYL TThe gentlemen working was great. I didn’t catch his name. But he was helpful, educated on the equipment, and hustled (even though we were in no rush)
HANNAH NRates changed & increased a few times.
Nicole C | Overall ExperienceThe ladies that work at this location was very friendly and very helpful. I would do business here again and I would recommend them to all my friends and family
CHRISTOPHER TThis is the best Uhaul storage in copperas cove , the staff is helpful and friendly ,Alice & Mario assist me with my storage needs fast and efficient.Thank you .
Brenda C | First ImpressionsStaff was very friendly and helped me load moving supplies (boxes, packing paper, furniture covers, etc.) in my car, which was a tight fit.
John RThe personnel that worked at Uhaul are very courteous and kind. I appreciate their help to get the U-Haul done without any any problems whatsoever thank you.
ROBERT MEasy pick up and drop off. Hassle free and great service!
Janet TWent above and beyond to help with our move/ storage unit needs
Taylor H | Overall ExperienceI always have had a good experience and thank you to the staff D she was really sweet and respectful. If anyone needs storage I will have them choose uhaul in Cooperas Cove.
Bernetta F | Overall ExperienceGreat customer service and the new Chevrolet Silverado pickup is more like a car than a truck
LARRY WKeep on doing what you are doing. Very good service and clean vehicle.
LARRY WEvery single employee was amazing amazing amazing!!!!! They all have excellent customer service!!! They always helped we with my door, and it meant a lot to me🤩🤩🤩 I will refer this store to everyone I know, they gave me the very best service I could ever imagine!!! I wish more stores in this world would be just like you guys. I will miss you all🤠thank you so much for your care about me🤩Bless you all🐥
AMY D | Overall ExperienceThank you to Mr. Mario and Ms. Ivory for all your help and exceptional customer service.
Lisa M | Overall ExperienceI meet the Manager Mr. Mario, he was amazing, kind, empathic and extremely helpful! His staff De and Finn are delightful to work with! Croppreas Cove and surrounding areas, in need of a UHaul, storage or boxes… do yourself a favor and visit Mario Martinez and team. Thank you Mario
Lisa MNothing, staff is perfect.
david SI don’t like that I had the rental for 2 hours over 24 hours and got charged a whole day. I didn’t keep the truck unexpectedly either I just feel like it should Be prorated
Scott EThe staff at U-Haul Copperas Cove took great care of us and if I'm ever in a need for storage I'll definitely go back to U- Haul.
LINDA N | Overall ExperienceFriendly an helpful, they offered my daughter and me water ( it was super hot!) And when I couldn't get the lock on the unit they came out and showed me how
Lindsey S | Online Move InBoth times I used this location, I was very pleased with everyone. Top notch
Mike VOn call customer service needed
Renee JMario the owner of this location was AMAZING! Due to an issue regarding the truck I had reserved, which I myst point out was beyond his control, he called me immediately, and began the search for another rental. Needless to say I was able to get a truck, as well as being able to get it at the time I originally reserved it for. Great owner, awesome customer service, and absolute professionalism. Mario and his team are the best!!!!!
PHILANYNA CVery friendly and helpful. Thanks
Kenneth CGreat service
Steven B | First ImpressionsExcellent customer service and support
MARSHALL W | Overall ExperienceToo expensive I'm a senior citizen disabled with no help so it takes me long more money out of my pocket or a fixed income I need 3 more hours but have to pay for 24 more hours
Maurice C | First ImpressionsDee, the lady who helped me was AMAZING, she went above and beyond her job to help navigate a solution with a tough situation when it came to flooding on my one way route.
CHELSEA H | First ImpressionsIt is because they let somebody go in there and my storage bin and take things out it was not their stuff and I think that's very impressional for that U-Haul and this is the second time this has happened to me so I will not recommend anybody for you whole storage no more
Linda C | Overall ExperienceAmazing customer service & the facility was always safe & clean.
Jared M | Overall ExperienceThanks for taking care of my storage needs for the past 12 years in 4 different units. Becky
Becky K | Overall ExperienceLove these guys at location in Copperas Cove Texas near Walmart, they are super helpful, knowledgeable and courteous to everyone, will be using them again and will definitely recommend this location to everyone 😊👍🏼
EVELYN T | Overall ExperienceOverall beyond satisfied with the customer service received.
Joaquin A | Overall ExperienceMoving out was as easy as moving in and the facility was top notch! The staff treated me well as a customer should be. Dee helped me with the final details, which included a truck, and was exceptionally efficient in providing the best customer care I have experienced in a long time! Hat's off to her and U-haul for hiring someone with great customer service and personal communication skills! Thanks to all for your assistance over the last two and a half years!
Robert P | Overall ExperienceStaff went above and beyond to meet my needs
David S | First ImpressionsThank you
Marnie S | Overall ExperienceVery well done!
Montgomery C | Overall ExperienceWith my situation the staff was great and helpful. They done an excellent job and helped me with my problem fast.
Roger M | First ImpressionsThank you for a good experience!
Marilynn-Sue K | Overall ExperienceThanks for everything
Lacarolyn A | Overall ExperienceYou guys was great,
STACEY R | First ImpressionsThanks for making it a great experience!
Joanna M | First ImpressionsWent above and beyond helping me out; even offered me cold water when I was unloading. Most definitely first class customer service!
Scott G | Online Move InI have never been to a storage facility that was so organized. They also kept all of their trucks clean and well-maintained. It was also very nice to get a truck that was filled up with gas so that I would not have to go and fill it up as soon as I left the facility.
CYNTHIA K | Overall ExperienceEverything was great. Helped us with our car and trailer storage on our trip. Explained all the details and answered all our questions. Highly recommended and appreciated.
Janet C | Overall ExperienceAll the staff was friendly and helpful.
Ryan S | Overall ExperienceVery nice staff
Ellen w | Overall ExperienceVery friendly folks always courteous and helpful
Tommy C | Overall ExperienceEverything was good with our experience until yesterday! when we moved out. One of the employees came to my husband while we were moving out of our unit and accused him of almost hitting one of the employees! I was watching from the car behind him and that was NOT a true statement. I'm sure there is video at the gate, please watch. 12/21/22 at 10:30-11:30 am CST red Ford escape Washington plates and my car behind him VW GLI. I'm just disappointed that everything ended that way. We are a military family and have never had a move out experience like that before. It was disappointing.
Sema H | Overall ExperienceAwesome customer service.. nice clean facility
Dustin W | Overall ExperienceThe facility needs larger units available as I had to use 2 different units and would have preferred just 1.
Tonia L | First ImpressionsThey have a very easy on-line check in process. Once I gave them the necessary information, a text was sent to me with the codes, a map, and all other pertinent information. Highly recommend their services. As a bonus because I rented a trailer, the first month's storage is free.
Brian L | Online Move InEvery employee at this facility are the best agents I’ve ever experienced, they are all really nice and caring people. I have gotten the very best care from everyone their!!! They always smile and are very very helpful!!! Great great service!!
AMY D | First ImpressionsMr Norman the Salesman was helpful when I was in a bind and he delivered! I will never forget his kind gesture! Cenaia Sorrell
Cenaia S | First ImpressionsThank you for handling my storage situation.
Lacarolyn A | First ImpressionsAmanda was extremely rude and condescending. Will not recommend this facility strictly based on the interactions with her.
Travis T | Overall ExperienceBrenda was more than extremely accommodating. Very Helpful, friendly and knowledgable. If I ever need U-Haul again, there is no other office I will do business with.
Lisa H | Overall ExperienceExperience has always been super great!
Yvonne M | Overall ExperienceThe staff was exceptionally helpful and accommodating. They are a credit to the U-haul company name.
Jaime M | First ImpressionsVery much pleased
Maria T | Overall ExperienceI was so happy with the overall experience! The one thing that stood out to me was the manager and one of the other employees helped me when I had to pay with rolled change, they counted all of it with a smile and nice jokes!
joey f | Overall ExperienceWe were able to fit everything in the storage unit but a bigger one would of been best for our belongings. That's the only issue we had.
DAWN O | First ImpressionsGreat service by all. The staff appeared to enjoy their work environment and I was always treated with the utmost respect and professionalism. Always very friendly. Thank you and continue to provide great service.
Lee B | Overall ExperienceLove this storage facility and the staff is professional, courteous and very helpful
Kevin N | Overall ExperienceThe staff was friendly and accommodating. I will absolutely use this facility in the future if the need arises.
Shana A | Overall ExperienceEven though I lost mine
Daillynn G | Overall ExperienceGreat customer service
FRANK M | First ImpressionsFantastic service!
Shana A | First ImpressionsAlmost always, I’ve found U-Haul to be the best. Best in truck rentals, storage, and supplies. In the last twenty years, I’ve moved 14 times in three states. This is my fifteenth move and maybe twice I’ve not received good service. So, I’ll stay with U-Haul.
MICHELLE P | First ImpressionsSuper friendly Super clean Very lovely people 👍👍👍
Keely V | Overall ExperienceI think, it is sad that the price has gone from just over 80$ to $124.95 since we have rented the unit. We will be looking for an alternate storage unit this year ...
KAROLINE S | First ImpressionsThe staff is friendly and helpful and always helped above and beyond their capacity. I really appreciate such amazing service.
Traci H | Overall ExperienceBrenda is the pinnacle of customer service. She went the extra mile to ensure I was taken care of and takes her job seriously. She was professional, friendly, enthusiastic and provided top knotch customer service.
Joseph C | Overall ExperienceI pulled my stuff out of my storage unit when I got a new place and it was mid month and was informed I could not be refunded for the days remaining in the month. Staff was quite rude about it.
Christopher E | Overall ExperienceBrenda was great. She was helpful and friendly. She went the extra mile to ensure i had what i needed
Joseph C | First Impressionsgreat people, great help in my concerns. i truly was blessed by your company. thank you so much
RAYMOND R | Overall ExperienceSo sad to see Nikki leave, she had been such a tremendous help when I arrived and throughout my “stay” at the location. Kiddos also go out to Jason.
SHARON P | Overall ExperienceThe site manager, Nikki is super awsome!! She is always professional and friendly. They need more people like her at all locations.
Derick S | Overall ExperienceThe person who helped me was amazing! She needs a promotion please best experience with Uhaul I’ve ever had!
Sema H | First ImpressionsThe manager of the Copperas Cove Facility is excellent. Very diligent, friendly and goes out of her way to help.
Lisa H | First Impressionsexcellent service. clean, well maintained facility. security taken seriously, they make customer satisfaction a top priority. they even recomend other local facilities when they don't have exactly what your looking for.
Andreas P | First ImpressionsThe U- Haul storage person (Nikki) was very helpful and went above and beyond to assist my ‘checking in’ for me controlled climate unit. She made sure that cold water was available to us as it was very hot outside and we came from WI (not that hot there.) The fellow where I turned-in my truck and auto transport was AWESOME!!!!!!! He helped my to park the trailer (back it in) when I was unable to do it. With his assistance I backed the trailer in & park it. These two U-Haul locations in Copperas Cove, TX are kept clean are deserve a ‘Job well done’ from their district manager and/or Corp headquarters.
SHARON P | First ImpressionsVery friendly and professional. Appeared to enjoy helping me, the customer. The staff appeared to help each other in order to provide timely service. Good experience overall. Thank you.
Lee B | First ImpressionsBrenda at the front desk was excellent! She was very helpful and pleasant upon arrival and during our move in. Thanks
ERIC T | First ImpressionsBest temporary storage experience I’ve had in all my years of PCS moves! The staff WILL find you the best price and accommodations they have available! The manager and staff treats their customers like friends or family members.
Marcus W | Overall ExperienceUpgraded from a smaller unit and the process was easy and I was treated as an important customer. Very friendly staff of individuals to assist with my move in to the new unit!
Robert P | First ImpressionsThe entire staff is extremely helpful and courteous. They go above and beyond the normal customer service experience. I recommend the Copperas Cove location to everyone needing storage or moving items and trucks. They ROCK!!!
Angela A | Overall ExperienceEmployees are always friendly , helpful and professional.
Kevin N | First ImpressionsThe staff has always been friendly and super helpful!
Derrick M | Overall ExperienceExtremely pleasant and helpful!! Thank You
Mary S | Overall ExperienceThey are always helpful, nice and professional.
Angela A | Overall ExperienceI have been with this location for many years. Once Ms. Taylor came along, things have never been better. She and her Team are always courteous and professional!
RONNIE J | Overall ExperienceHad to come back multiple times because I'm terrible at planning. Staff was helpful and and friendly every time.
Michael B | First ImpressionsLove them there great
Daillynn G | First ImpressionsOverall the facility is in excellent condition and very clean. Well lit and very secure. The staff was very professional and friendly. Highly recommend this location.
Lee B | Overall ExperienceGreat manager. Good location and services. Will use this facility again. Many thanks. Especially appreciate the gate key fob and 24 hr. access. Very professional operation. Even my hard to please boss was happy, lol.
Bradley D | Overall ExperienceStaff was the most helpful
Lisa T | First ImpressionsNicki Taylor was absolutely outstanding!!!! In a very difficult time Niki made everything so much easier.
ELIZABETH W | First ImpressionsSuper helpful and friendly.
Seamus M | First ImpressionsEveryone was very nice an the storage facility was well maintained. Thank you! 😀
Walter S | Overall ExperienceIt was a great place to store all of my belongings. I just didn't like that fact that I was a committed and faithful customer and they raised my bill more than once, it got to expensive to maintain on top of the other bills I had. Thank you for your great customer service. Have a blessed day! God's not dead!
Jennifer W | Overall ExperienceProfessional and courteous!
James R | First ImpressionsThey handled my needs fast and professionally.
Tamara V | Overall ExperienceThe management at this facility is fantastic
JOSEPH S | First ImpressionsThanks to the Professionalism of Ellen and Kim. I was set up and ready to go in no time. Seamless wonderful
Tamara V | First ImpressionsNikki and the other young lady(I'm sorry I forgot her name!) were EXTREMELY helpful. I've had some rough experiences with storing my trailer in the past and I HAVE TO HAVE 24 hour access because I'm a musician and I play shows into the late hours so sometimes I'm exhausted coming home at 3-4a.m. The facility was well maintained and the employees really seemed to enjoy what they do. They were careful, friendly, attentive, and made the process very easy. I was also impressed by the features of the facility. The last company I used had a 10 digit code and the pad was really low so it was difficult in my lifted truck especially in poor weather. But at uhaul I have a remote and a card to swipe! SO CONVENIENT!! I'm a happy customer and I would gladly refer anyone I know needing storage to this location.
Nicholas B | First ImpressionsNice units and nice people.
Richard F | Overall ExperienceVery professional staff. Great welcome. Very thorough and helpful. Overall a great experience. Facility was very clean and the property layout was easy to maneuver. Thank you.
Lee B | First ImpressionsVery clean and friendly staff!
Maricarmen G | First ImpressionsManager Nikki is awesome and so we're the other employees!
Shawn B | Overall ExperienceGreat!!
Louis D | Overall ExperienceThe employees at the Copperas Cove facility were always very professional. Thanks for a very enjoyable experience. I would highly recommend anyone to use this U-Haul facility in the future.
RANDY G | Overall ExperienceThe employees at this site are very helpful. I have recommended them to many friends.
Shirley S | Overall ExperienceThank you for keeping my household goods safe while I was deployed. I am very satisfied with the service I got. Good luck and thank you.
Raymond A | Overall ExperienceAmazing services, nice and clean. I recommend it.
MARICARMEN G | Overall ExperienceGreat services everyone was nice and helpful.
Enrique A | Overall ExperienceEveryone I dealt with at this facility was very helpful and friendly. Nicki is extremely pleasant and wonderful to work with.
Terri K | Overall ExperienceOnly reason I didn’t give it 5 stars is the accessibility. The drive lanes were tight and very uneven, making pulling a 24ft trailer thru a little challenging.
Kevin S | Overall ExperienceThanks
MARTIN D | Overall ExperienceGreat place
Patrick S | Overall ExperienceStaff was always friendly and helpful. Facility was well setup and always clean.
Ron F | Overall ExperienceGreat, friendly staff!
Elizabeth G | Overall ExperienceU-Haul storage of Copperas Cove has always been helpful and very friendly. They made close out so easy! I highly recommend them for all there services!
MARTHA T | Overall ExperienceGreat experience! Kristofer was awesome!
Sheila G | Overall ExperienceVery nice and helpful people.
CHARLES S | First ImpressionsI enjoyed how helpful and nice they were when helping me set up andove out the storage.
Alexis W | Overall ExperienceYou provided excellent service and a place to store our items as we consolidated 2 homes into one.
Paul T | Overall Experiencethe manager Nicki is an exceptional person and I would recommend anyone using U-Haul to visit this office.
Wayne H | First ImpressionsThe service was excellent. Chris was helpful and knowledgeable. The unit was clean and accessible.
Ron F | First ImpressionsThanks for the excellent customer service!
Marie F | First ImpressionsKris was so nice and helpful! Great customer service!
Sheila G | First ImpressionsThe staff is so friendly and assisted whenever I woulda call to make payments or for general questions. I had NO issues while renting at this location!
EulandaCelise H | Overall ExperienceThe site needs better cameras as we were broken into and the footage was not clear enough for the police to make out the license plate on the car or identify the people.
Gary p | Overall ExperienceVery helpful and easy going personnel. Office hours are great.
Theodoro L | Overall ExperienceVery efficient. Polite, helpful, cheerful, informative and unassuming. Words that describe the personnel. The facilities are well kept and organized.
Theodoro L | First ImpressionsExcellent company to use!
Joan L | First ImpressionsGreat customer service! Nice place! The employees are super friendly and helpful!
Tonya B | First ImpressionsTook forever checking in
LINDA P | Overall ExperienceIs
LINDA P | First ImpressionsEmployee was very rude
Louis W | Overall ExperienceThought employee was very rude at copperas cove u haul
Lonnie W | First ImpressionsN/A
Timothy S | Overall ExperienceI needed their help desperately. I moved from another city, and I needed to unload our trailer and turn it in. They helped with a free month. I had to turn the trailer in at another location.
Valerie L | Overall ExperienceVery smooth process, Thanks
MARTIN D | ReservationThe gentleman who helped me was very friendly. He made this move easier and I feel like my belongings are safe. Thank you
Nicole S | ReservationI was in need of help and a company I would have used for my next move just lost a customer
Johnathon E | ReservationEvidence of rodent activity found in stores items.
ACE R | Overall ExperienceI greatly Ppreciate 3 years of my storage needs with Uhaul Coperas Cove.
CHARLES W | Overall ExperienceGreat people
JANET M | Overall ExperienceThanks for all of your help.
juan m | Overall ExperienceNice staff. Nice facility.
Mark D | ReservationGreat place. I would recommend this place to anyone. Thank you for great service
Donna K | Overall ExperienceThank you for all you have done to help with this move! The grounds are clean and the staff is very courteous! I would highly recommend this location to anyone!!
Zillah C | Overall ExperienceNa
Phyllis M | Overall ExperienceI loved this Uhaul facility the staff was awesome and very helpful and helped make this move smooth thank you
Angel J | Overall ExperienceGreat Facility!
Rose R | Overall ExperienceThe staff was friendly and helpful. A pleasure to deal with
Richard Z | Overall ExperienceThe staff were very helpful and happy to help. I’ve used a lot of storage facilities in the past and this is by far my favorite!
CYNTHIA B | Overall ExperienceI was impressed with the staff. They were always there to help with any circumstances, friendly and respectful. The area was always clean.
Jo B | Overall ExperienceOverall excellent.
Louis D | Overall ExperienceU-Haul Storage on 2711 U.S. 190 Business, Copperas Cove is all around a great storage facility couldn't ask for better hours 24/7 access with great customer service and well maintained facility
kevin M | Overall Experience