Customer did not leave a comment.Jonathan T. | Overall Experience
Customer Reviews for U-Haul Storage of East Side St Cloud
U-Haul Truck Share 24/7© Location
Saint Cloud, MN 56304
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brianna J. | First Impressions
Customer did not leave a comment.MICHELLE L. | Overall Experience
Very helpfulMARY S. | First Impressions
The guy got me all signed up and then I drive over and the other guy tells me I can’t put bikes in storage. Complete waste of my life dealing with that guy! I mean he doesn’t know motorcycles aren’t allowed? I would think that the workers would know something like that!jeffrey g. | First Impressions
Customer did not leave a comment.MICHAEL L. | Overall Experience
Customer did not leave a comment.Rachel K. | Online Move In
Customer did not leave a comment.Brian L. | Online Move In
Customer did not leave a comment.Angie W. | Online Move In
Customer did not leave a comment.Anthony P. | Overall Experience
Friendly, knowledgeable staff. Love Ben. He’s the best!nancy b. | Overall Experience
Very friendly staff.Beverly O. | Overall Experience
Customer did not leave a comment.David V. | Overall Experience
Ben from the east st cloud location was very helpful. My key didn't work I had been back already and he personally came to location site brought me a new key and showed me through the facility and made sure all was well..THANK U BEN.turea s. | First Impressions
friendly and helpful offered lots of options to fit our needs .Krissy J. | First Impressions
Customer did not leave a comment.jason w. | First Impressions
Customer did not leave a comment.Kevin E. | Online Move In
Customer did not leave a comment.Saborine C. | Overall Experience
Customer did not leave a comment.MICHELLE L. | First Impressions
Customer did not leave a comment.Tom B. | Overall Experience
Customer did not leave a comment.russell n. | Overall Experience
Customer did not leave a comment.joshua m. | Overall Experience
Went above and beyond to make sure I got what I needed. Will continue to use there services!JEROME K. | Overall Experience
Overall, the experience was exceptional. The GM was most helpful and professional. Only things I would change are the following: Extend access hours on the weekends to 11pm. Lighting inside the temperature controlled units was a bit too dim. Additional lighting would be appreciated. Also, having a broom to use would be helpful.Jamie K. | Overall Experience
Customer did not leave a comment.Taylor B. | Overall Experience
The reservation was changed very last minute. Was very difficult to sign in to the uhaul account. Customer service was great, however, I did spend 30 minutes on hold over 2 separate calls. The online check-in process is ridiculous. You should inform customers when they choose this option that they need to be pre approved to complete the process. I spent a total of 1 hour and 15 minutes trying to get my truck. Which meant that I was unloading the truck at the end of the day in the dark. I had not planned that so didn't bring a flashlight with me.James N.
I rated the drop off recommendation as not applicable because this location has not opened for business yet. I dropped off the truck and their just happened to be a Uhaul Representative there working on the building. He phoned the other location and let them know I dropped the truck off.Thomas K.