Customer Reviews for U-Haul Storage of Florida State University

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Florida State University

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Wanda L. on

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Myself I had a lot of trouble going through the lock could not get it open on the gate I have arthritis and it was just too tough stood out in the pouring rain. Get rid of that lock.

Davied L. on

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Customer did not leave a comment.

joesph m. on

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Thanks for suggesting it when we rented our UHaul - kept us from having to look for a place!

MAry F. on

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When trying to rent storage unit were told there was a system wide computer outage which turned out to not be true. Employees onsite were not trained to handle the situation at all.

Jason G. on

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Customer did not leave a comment.

Jayde B. on

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There were some hiccups getting information as this is a brand new facility, but the staff and the manager were very nice and helpful! The units are new if the location is not the nicest.

travis A. on

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I made a reservation to get all my stuff out of my Ubox from 4-7. I made one trip at 5:45 and not 20 minutes later, in the middle of my reservation time, the unit had been closed up. Unacceptable.

Teresa S. on

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The facility was understaffed. Employees were not knowledgeable but very friendly. The system of having the 800 Number/ central customer service is a maze and confusing. Have more comments...