Customer Reviews for U-Haul Storage of League City
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage of League City
Susan M. on
truck was only allowed to be rented for 6 hours.
Courtney W. on
The staff was very friendly and got me checked in and out quickly. Thank you!!!
John H. on
Very friendly, I would recommended them.
James E. on
Nice people
Nohora A. on
Great experience, nice customer service! The truck was clean and in excellent condition. Thanks!
Teresa S. on
Brain the manager was very helpful and informative. Great overall experience and will use this location again for my moving needs.
Myckella D. on
Mary was so nice and helpful. We got a great deal on our truck, plus a month free storage, WOW!
James P. on
It was frustrating to talk to the office several times and not have anyone know how to rent a Uhaul after hours. I think some more training in that area would be beneficial for the owner and office staff. The rental worked out but it was long hours on the phone with no positive polite answers.
Brenda P. on
Nothing
Steve A. on
Manager and staff seem to very knowledgeable and friendly. I would recommend this facility to anyone needing storage
GARY AND DIANA J. on
The Staff always goes above and beyond and are very thoughtful kind awesome people
William C. on
Prices are too high, and the truck ac cuts off after 35 mph. Most of the drive I had to do with the window down and it was a hot day.
Steve A. on
the lady that registered me was terrific!
ROXANA M. on
Make sure truck has AC
MICHAEL C. on
We parked our RV at this facility for over 5 years. Access and help from staff was always excellent. We moved to have a larger spot for our new RV.
Christine C. on
Excellent customer service and location! The general manager was just excellent to work with. Very good experience
Christian B. on
Top notch staff. Always willing to help.
amara U. on
There was confusion on payment and unexpected cancellation of my initial moving help. However, Uhaul has refunded most of the fees thus far (just waiting on seeing one more in bank account). Email and phone communication was good from Uhaul. However, reaching moving help customer service has proven to be impossible for me.
myron l. on
Best service I have ever had everytime I access the facility
diana W. on
Stay professional and courteous in all areas of the job.
James Walter Jr. S. on
Just keep on keeping on!
Joe F. on
Mary was excellent! Very pleasant & good advice when we asked for it. She was great to work with and we signed up to rent an RV storage spot
PAUL R. on
Q
sam T. on
Always a great experience at this UHaul!
Barry E. on
Professional and friendly
LEONARD T. on
We signed up for three months and stayed for three years!
Cheryl J. on
The most helpful and friendliest management staff I’ve ever engaged with and this is the reason that I would patronage this facility again!
Kenneth B. on
I have no real complaints, everything went very well, the staff was very helpful. The only thing I would say is lower the price for dumpster use. An $80 quote seems outrageous.
Mark L. on
My u-Boxes were handled and delivered in good condition the overall experience was good.
Robert S. on
Brian's a good guy.
Mark L. on
Good service
STEPHEN E. on
Thank you!!
TROY H. on
There was a misunderstanding on my account and U-Haul storage area handled it quickly and resolved everything to my complete satisfaction I'm very happy with my rate of $59.95 per month
johnny d. on
I "HIGHLY" reccomend U-Haul Storage of League City. They are the most helpful and honest group of people. They will take care of you like family. I wouldn't hesitate using them again!
Gary H. on
I have used this storage facility numerous times and that always go above and beyond !
Thomas S. on
Great front office crew.
valerie p. on
Awesome customer service
ROGER D. on
Excellent experience
Terri T. on
They were always very friendly on the phone and in delivering the boxes and picking them up.
Jeannie W. on
This has been by far the very best facility I have ever used. The people here are extremely kind and caring. They always have a warm greeting and kind words every time they see you.
Ricardo F. on
Thank you for your help moving my belongings from MA to TX successfully and providing a safe and great place to keep my things until settled down. God Bless you and Happy Holidays
JOHN W. on
Outstanding service!
Mary R. on
These guys are wonderful!
michael h. on
great experience all around
Melvin S. on
I cant say enough good things about this facility! Very neat, very secure, and very friendly staff. Wished I didn't have to move my trailer...I wouldn't have left!!!
Steve E. on
This is my second time to rent there. It will be my third if need be because of employees like Joseph who make something as stressful as moving very easy. Thanks Joe!
GINA B. on
This location was great the people were nice. I actually had myself sword at this location for a very long time and never had a problem.
reynaldo franco r. on
Personal in front office , excellent service.
RALPH K. on
Brian was extremely helpful
richard C. on
Your customer service was excellent, especially from Joseph. He is a great asset to your organization.
Barry W. on
10x10 is actually 10x9. Advertised rate (inside office) cheaper than online pricing. You are forced to use a certain type of padlock, which ironically they sell. :-/ Clean grounds, owner very nice.
JULIE S. on
All of the employees were extremely helpful every time I went there. The only thing i would suggest is an option for an e-bill. I had 2 U-boxes stored for 4 years. Every month i got 2 statements/ma
VICTORIA B. on
You all have constantly fantastic!
mary R. on
Great people here! All are very helpful!
Casey G. on
Both attendants were just super nice and helpful
Monic K. on
The people at uhaul was friendly very kind and helpful I think God for good people and good service if anyone read this uhaul is number 1.
RONALD V. on
No comments
Jose R. on
Very good service and location
Ileana V. on
Awesome experience
MYRON L. on
Bruce and his team are the emphasis of what customer service should be Great customer experience
ROBBIE J. on
Other than having to pay. Lol. I recommend this place to store anything. Very friendly . Always very nice in person and on the phone . Also my stuff was there during hurricane Harvey and it was H
Robert S. on
VERY nice folks running this facility. Brian and his wife are very polite and personable.
Carlos J. on
I have been with U HAUL for 4 years now and the management and staff are second to none.
chester s. on
Everything anyone could ask for to store a complete household..
Amanda D. on
This Uhaul facility was very well maintained, and the staff was very nice!
JOHN M. on
Very nice experience
RONNIE S. on
My unit number was H 12 . The door was so bad thAT i HAD TO HAVE HELP OPENING IT HOPE YOU FIX IT FOR THE NEXT CUSTOMER
laura D. on
I used a climate control unit. It was super clean and so well maintained. The employees were GREAT! I could not have been happier with my service. Thank you to U Haul for making our move easy.
julie l. on
I was given plenty of notice for when my pod would be delivered. My delivery person was very pleasant and worked with me for time of delivery. I was very satisfied.
jane s. on
Had a good experience in our time of need. Would not hesitate to use this storage facility again.
John E. on
Will recommend to friends and family. Great friendly people, clean place.
DENCEN H. on
When needed, you couldn't ask for a friendlier staff! Would definitely use them again if the need arises.
PAAL M. on
Very satisfied with my experience with this facility
Abran D. on
Everyone was very friendly and helpful. Brian and his staff were super.