Customer Reviews for U-Haul Storage of League City

1,619 reviews

2500 W Main St   League City, TX 77573
(24 hour access - outside units and designated interior halls only)

(281) 554-5168

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 554-5168

2500 W Main St
League City, TX 77573
(24 hour access - outside units and designated interior halls only)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JENNIFER E. 
Rating:
4.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Gaylen C. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

EVERY single individual who works, maintains, or is a customer service representative at this location are always ready and willing to fulfill any rental you may need with a smile that is true. This is the ONLY U-HAUL for any of my needs.

john C. 
Rating:
5.0

Customer did not leave a comment.

Larry T. 
Rating:
5.0

Customer did not leave a comment.

Sasha B. 
Rating:
5.0

Nothing! Excellent customer service!

Karen C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Wilbur W. 
Rating:
4.0

Customer did not leave a comment.

diana S. 
Rating:
5.0

Customer did not leave a comment.

Adrian G. 
Rating:
5.0

Customer did not leave a comment.

Ramon P. 
Rating:
5.0

Customer service was fantastic! Thanks for all the help and will most definitely be going to the same location when needed in the future.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

karla P. 
Rating:
5.0

Customer did not leave a comment.

Gerald H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sherry m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karla P. 
Rating:
5.0

Keep doing what you are doing!!!

CLARENCE D. 
Rating:
5.0

Beautifully maintained and modern facility. Manager Brian cares about what does and wants the customer happy. I thoroughly enjoyed dealing with him. Made my move just a little less stressful. Would definitely recommend his location for any and all moving and storage needs. G G. League City

Glenda G. 
Rating:
5.0

The manager is always polite and helpful. Very friendly location to rent from.

Colten W. 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful. Given the fact that the original location we went to completely screwed us over by leaving for lunch and never retuning. This forced us to drive 40 minutes losing valuable time during a move day.

Brian D. 
Rating:
5.0

The gentleman was very helpful. Didn't get a name, but had glasses and a beard if that helps! Great service!

Leonard B.  |  Overall Experience 
Rating:
5.0

The price to go 15 miles is ridiculous. 121 dollars. It says 19 dollars to rent locally. Not happy with pricing. Not recommending because of price!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Eddie B. 
Rating:
5.0

Customer did not leave a comment.

Eleanor B. 
Rating:
5.0

Customer did not leave a comment.

claude b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathie H. 
Rating:
5.0

Customer did not leave a comment.

MARIO R.  |  First Impressions 
Rating:
5.0

Brian and his wife have been managing this complex for many years and they are trusted friends and just amazing at what they do. They have an amazing positive attitude willing to help and provide outstanding customer service

MATT C.  |  Overall Experience 
Rating:
5.0

All good. I dropped off a day early without problem.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Brittany C. 
Rating:
5.0

Leo was pleasant to work with.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Pamela P. 
Rating:
2.0

The 26' truck was very old, headlights barely worked, no internal lights, very rough ride (bad shocks maybe), hard to hold your speed of 65 max, slop in steering wheel, horrible gas mileage ($350 in gas for 500 mile trip - less than 6mpg), and worst thing was that I returned it 2 days early and got NO refund. Next time I'll just leave it in my drive until the very last minute. I will definitely look for other rental options next time (next trip will be in mid April).

Gary D. 
Rating:
5.0

Can was dirty but in all fairness I picked it up early so maybe they weren't quite ready.

Richard J. 
Rating:
3.0

My rent started out relatively low but now it’s $85 for a small unit.

Dana M.  |  First Impressions 
Rating:
5.0

The Uhaul staff when above and beyond! I highly recommend League City Uhaul!

Penny R.  |  Overall Experience 
Rating:
5.0

The crew was well knowledgeable and respectful to customers

LEO S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sam f.  |  First Impressions 
Rating:
5.0

Brian, his wife, and Leo and the entire crew have been very helpful - This has been a huge move for us. Going from a 3100 sq ft home to an RV takes a lot and can be frustrating, however the crew here a UHaul as made the difference- thanks so much!

JULIO E.  |  First Impressions 
Rating:
3.0

Trucks brakes pulled to right when applied. Blew a radiator hose on the trip and had to wait 3 hours for service truck. Customer service hold is a joke!! Over 40 minutes. Get your shit together Uhaul! No wonder Penske is catching y'all in rental trucks.

LANCE L. 
Rating:
5.0

Customer did not leave a comment.

LORAINE M.  |  Overall Experience 
Rating:
5.0

Outstanding customer service

ESTHER D. 
Rating:
5.0

Thanks guys for your help!

CAROL G.  |  First Impressions 
Rating:
5.0

Great customer service at pickup and drop off. Great people here!!

TIMOTHY A. 
Rating:
5.0

Best UHaul renting experience ever. Thanks Leo!

CAROL G. 
Rating:
5.0

Excellent service and attentiveness

CLINTON D. 
Rating:
5.0

You can check y'all's trucks and make sure everything is in working order because I literally had to put the brake pedal all the way to the floor just for the brakes to engage

BRADLEY C. 
Rating:
5.0

Great movers

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Rocky S.  |  Overall Experience 
Rating:
5.0

Gentleman that owns the storage was very helpful.

Glenn K. 
Rating:
5.0

Very friendly and helpful staff.

Randy J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

noemi g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe C.  |  Overall Experience 
Rating:
5.0

The gentleman was very helpful and kind and did not mind that I brought the truck in early. The inside staff gal was very sweet.

KATHRYN C. 
Rating:
5.0

Customer did not leave a comment.

JOE C. 
Rating:
5.0

Customer did not leave a comment.

Kerry N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KERRY N. 
Rating:
5.0

Bryan is a good man to work with

donald n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE H.  |  Overall Experience 
Rating:
5.0

Service was great here!

LISA W. 
Rating:
5.0

Best uhual in Texas! Highly recommend. Leo and Bryan are awesome 👍

ALEXANDER M. 
Rating:
5.0

Customer did not leave a comment.

NIGEL H.  |  First Impressions 
Rating:
5.0

Was easy and they helped with everything

KENDALL E. 
Rating:
4.0

The truck ran very rough and brakes were weak, luckily we only drove a few miles otherwise would have been horrible. helpful people at the place, just a worn out truck and water leaked inside from rain

ALAN C. 
Rating:
5.0

Customer did not leave a comment.

JULIAN G. 
Rating:
5.0

Nothing really. Good hours, friendly and efficient service.

DAG C. 
Rating:
5.0

Easy access. Brian was always friendly and helpful.

Richard R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

No changes necessary

JANET B. 
Rating:
5.0

Brian is the best communicator! I will be back

Beau C.  |  Overall Experience 
Rating:
5.0

These owner/operators are awesome!

Tasha S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BETTY W. 
Rating:
5.0

Very well ran, I don’t know the gentleman’s names but everything was smooth. You can say I enjoyed having my stuff there haha

SYLVESTER K.  |  Overall Experience 
Rating:
5.0

I moved from extra space where there is zero customer service or attention to detail and wow what a difference. Brian was friendly attentive and quick to answer all my questions. Amazing customer service especially in these times where it is tough to find help and happy help. Brian loves his job it’s so good to see.

Mercedes L.  |  First Impressions 
Rating:
4.0

Pay attention to maintenance of equipment. The two hand winches for the front wheels were rusty and had not seen oil in a v long time. One tie down strap was partly torn through and frayed.

HUGH G. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

KERRY N. 
Rating:
5.0

Initially U Haul wanted me to drive an hour away to drop off the trailer. I told them find something else closer.. the agent told me that no one local had any room for the trailer that I had. Once U Haul was able to find me a close drop off location Fast and easy.. very nice guy.

Sharon H. 
Rating:
3.0

So the truck I was rented broke down on my on the way home. Worked all day loading it, drove about 40 minutes and the belt of the truck came off while I was driving. Luckily I had just exited off the major freeway and was able to guide the truck into a bank parking lot. I almost hit several people could of lost my life. The repair guy game and he had to buy new parts for the truck at auto zone. The belt tensioner was really bad so that was replaced. It took around 3-4 hours to get the truck running. All I was offered is to not be charged because I needed it an extra day because the damn truck broke down. Not only that I had guys helping me and I had to send them home and they could only come back the next day at 10am. Literally a joke that I was charged at all for this. It's not even about the money to me.

CHAD L. 
Rating:
5.0

Very friendly and helpful. I had A problem with my debit card which made me late for December. I have always paid on time. I auto pay and they waived my late fee! That is client appreciation for sure. 😊

rose M.  |  First Impressions 
Rating:
5.0

Fantastic helpful service.

RAY T. 
Rating:
5.0

Brian and Leo are awesome in giving high quality service... This specific branch has been very consistent.

ARVIN LEONARDO C. 
Rating:
5.0

Daniel is awesome with customer service!!!

ARVIN LEONARDO C. 
Rating:
5.0

Customer did not leave a comment.

DARWIN W. 
Rating:
5.0

Extremely friendly service!

Thomas O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tomasz O. 
Rating:
5.0

Great Customer Service!

ANTHONY S. 
Rating:
5.0

Customer did not leave a comment.

LELAND S. 
Rating:
5.0

The staff went above and beyond for their customer service. I will absolutely call them first if I am needing a u haul or for storage. I was pleased and impressed. Thank you Bob Olsen

ROBERT O.  |  Overall Experience 
Rating:
5.0

Brian and Leo were super helpful and friendly on multiple occasions while I was there.

Matthew W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRED S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER GERA D. 
Rating:
5.0

Customer did not leave a comment.

HARRY E.  |  First Impressions 
Rating:
5.0

The gentleman who received the the truck was awsome. Jeremy? Maybe...very helpful.

ANDREW S. 
Rating:
5.0

Went above and beyond what I expected.

michelle c.  |  First Impressions 
Rating:
5.0

The gentleman at this location has a great attitude and friendly to the customers. The equipment was clean and ready for pick up upon my arrival. Keep up the good work

Darrel S. 
Rating:
5.0

Customer did not leave a comment.

KATRINA MARIE J. 
Rating:
5.0

I tell everyone I know and people I meet about this great place. Brian is so wonderful and helpful. Leo is great. Polite and willing to help if needed. I've used them for 2 years and felt terrible about not needing the units any longer. Prices were affordable but mostly it's the staff that really make this Uhaul the top.

elizabeth m.  |  Overall Experience 
Rating:
5.0

Check the oil and make sure it's full of oil

JASON G. 
Rating:
5.0

Customer did not leave a comment.

Kestin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MORGAN D. 
Rating:
5.0

Geart service no hidden fee! Thank you uhual always there for me when needed!

Marysal P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Leo was great he got me in and out with the quickness. With exactly the size truck I needed.. And upon returning the vehicle same as before excellent customer service! Will definitely refer this location!

RITA P. 
Rating:
4.0

I truly appreciate your hospitality.

JEFFERY J. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Everything from pick up to drop off went very smooth. Excellent customer service.

ROBERT O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Carl M.  |  Overall Experience 
Rating:
4.0

Advertise.

Albert T.  |  First Impressions 
Rating:
5.0

the employee is friendly and efficient. they remind you when to return the truck.

PAULA B. 
Rating:
5.0

Very easy and would use this location again

Blake B. 
Rating:
5.0

Customer did not leave a comment.

ABDUL-SALAM A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

Curtis O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CATHERINE G. 
Rating:
5.0

Customer did not leave a comment.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

MIKE P. 
Rating:
5.0

Very nice staff and genuinely nice people!!!

mellissa H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUDY V. 
Rating:
5.0

Customer did not leave a comment.

Tracy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON G. 
Rating:
5.0

Customer did not leave a comment.

BEN B. 
Rating:
5.0

I received excellent customer service, there's nothing else Leo and Brian could have done with my move that wasn't already done!

JOYCE C. 
Rating:
5.0

Leo Sasso and Brian Thorp were very helpful and polite! So many don't believe in giving good quality service but, Leo and Brian both exemplifies what customer service is! I highly recommend this facility and am glad I chose them over the rest!! Very satisfied customer!!!

Joyce C.  |  Online Move In 
Rating:
4.0

Did a good job

JOY B. 
Rating:
5.0

Customer did not leave a comment.

Amanda L.  |  Overall Experience 
Rating:
5.0

Bryan is great at this location

Roger C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrying hope houston G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VAN J. 
Rating:
5.0

Customer did not leave a comment.

MARIE T.  |  Overall Experience 
Rating:
5.0

Excellent experience nothing to improve upon except maybe a robot mover to do the work for me! A+

CRAIG H. 
Rating:
5.0

Customer did not leave a comment.

ALFREDO C. 
Rating:
5.0

The process of calling,getting a reservation, going in and looking at the unit was very fast, convient and the staff were very friendly, helpful and informative!!! I would have to rate my overall experience as EXCELLENT and am looking forward to utilizing my storage unit!!!

ashley t.  |  First Impressions 
Rating:
5.0

Exelent service and friendly i like 100%

Maria O. 
Rating:
5.0

Customer did not leave a comment.

KELLY D. 
Rating:
5.0

Leo was very helpful

Joe C.  |  First Impressions 
Rating:
5.0

Leo was very professional

JOE C. 
Rating:
5.0

Cleanest / best maintained facility I have been to . Friendly staff ! Security cameras in working condition , fast prompt service

KAREN V. 
Rating:
5.0

Not a lot really… Daniel was awesome, pointed out things about the truck and was very courteous. I've rented many times through the years from this location and I'm very happy to continue.

STEPHEN F. 
Rating:
5.0

Very friendly and has good communication skills

Amanda R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LONNIE P. 
Rating:
5.0

Customer did not leave a comment.

WAYNE P. 
Rating:
5.0

Customer did not leave a comment.

ARNOLD M. 
Rating:
5.0

For past 7 years My climate controlled unit has always been regulated and dry. My furniture did not warp, nor split!! Staff has always been friendly and helpful , answering all concerns when I had moved across country keeping my items safe during Hurricane Harvey!

SUSAN b.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Pennye M. 
Rating:
5.0

Customer did not leave a comment.

Gordon V. 
Rating:
5.0

Thanks!

Bret A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John C.  |  Overall Experience 
Rating:
5.0

Enjoyed my storage stay there. Just wish they had the equipment I needed when I moved. Had to rent from another location and drive to storage to get my things out.

Laura T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey E.  |  Overall Experience 
Rating:
5.0

The staff there is remarkably friendly and helpful. Facilities are clean and well maintained.

Misti N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanne G.  |  First Impressions 
Rating:
5.0

Recommend fixing the pot holes - especially at the gate on Landing Blvd.

george B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina J.  |  First Impressions 
Rating:
5.0

Helpful staff and wonderful customer care. Relocations are better with Brian and Leo who helped me with everything from storage, packing and moving to new location during the COVID-19 pandemic! Truly appreciate your care during this difficult year. Thankful

Gwen F.  |  Overall Experience 
Rating:
5.0

It was a great help when we needed it, and very close to our home . The man at the front desk is great . Very helpful and very friendly. Thank you

Glenda H.  |  Overall Experience 
Rating:
5.0

A great place to do business.

LARRY H.  |  First Impressions 
Rating:
5.0

Always great service.

chad Warner S.  |  First Impressions 
Rating:
5.0

Brian & his Staff are very Professional...

DALE D.  |  First Impressions 
Rating:
5.0

Very friendly staff

paige p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claude b.  |  First Impressions 
Rating:
4.0

The guy in the front was awesome and very helpful but it was a couple throughout the yard that was very unpleasant. But will definitely be back it was nice and easy to get in and out with the 30’ camper.

paul a.  |  Overall Experience 
Rating:
5.0

The staff is awesome! This is my second time coming here!

theresa w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kestin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaset R.  |  Online Move In 
Rating:
5.0

Brian and his staff were always very helpful and friendly. They were quick to accommodate when I needed additional space and gracious when I went back down to just one unit. I always felt safe when I was there alone.

JACQUELINE F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

leslie s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert s.  |  First Impressions 
Rating:
4.0

Haven’t moved in yet so don’t want to misjudge

paul a.  |  First Impressions 
Rating:
4.0

You were much higher than other competitors but the attendant at desk is the reason why I went with U-Haul. Leo was Helpful, Courteous and a Professional. That's the only reason I went with U-Haul. Leo was above Excellent.

dennis b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIM W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

belinda k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frank T.  |  Overall Experience 
Rating:
4.0

Only issue was it was difficult to reach anyone onsite by phone.

ROLAND G.  |  Overall Experience 
Rating:
5.0

Everyone we have talked to at location has been extremely nice and helpful.

Stacia F.  |  First Impressions 
Rating:
5.0

Frank was a huge help in getting me situated with a storage unit and getting the truck and trailer taken in!

MARCUS V.  |  First Impressions 
Rating:
5.0

Easy and convenient access to our stored travel trailer.

JOHN S.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and amazing customer service!

Heather S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bryan B.  |  Online Move In 
Rating:
3.0

The overhead structural steel for the outdoor covered parking was very rusty and caused a significant amount of rust flakes to fall from the roof onto peoples stored items. If not caught quickly this will cause rust stains on peoples belongings, especially boats. The wash down stations available onsite do not work so it is a big inconvenience to try and store a boat here without somewhere to easily flush the motor or do a quick rinse. Other than that everything was as advertised.

Kyle C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas B.  |  First Impressions 
Rating:
5.0

Great customer service.!!

JUAN H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl B.  |  Online Move In 
Rating:
5.0

Great team !!!!!! Third time renting there!

Preston D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Simon U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl J.  |  Overall Experience 
Rating:
5.0

Simple, clean, easy, All Good.

JOSEPH A.  |  Overall Experience 
Rating:
5.0

The people at this facility are awesome. They were so nice and helpful! I highly recommend this Uhaul store/facility!

CHRISTAN H.  |  Overall Experience 
Rating:
5.0

This is a very well run facility. The staff is very helpful and friendly. Pride in this business is evident!

Melissa H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley Michael G.  |  Overall Experience 
Rating:
5.0

Leo was super helpful.

Carrying hope houston G.  |  First Impressions 
Rating:
5.0

Everyone very nice and helpful.

latonya k.  |  Overall Experience 
Rating:
5.0

Great staff. I would not think twice about using this facility if I ever need a storage site again.

FRANK G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RYBORN K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen S.  |  First Impressions 
Rating:
5.0

I’ve used this location several times over the last 20 years & it has held up to the times. Brian Thorpe runs a class operation. You may be able to find something a lil cheaper, but it won’t have Mr. Brian and the great customer service.

Wanya S.  |  Overall Experience 
Rating:
5.0

Great service, very responsive.

Hannah C.  |  Overall Experience 
Rating:
5.0

Moving to Brenham. Been a pleasure to do business with Brian and Leo!

Larry F.  |  Overall Experience 
Rating:
5.0

The employees were all very wonderful. The phone agents were a delightful surprise and so was the facility personnel. Finally, the rented equipment performed so well that I was very happy with our entire experience. We were making a big move across Texas so we were stressed but you all made it a great experience, Uhaul! Thank you very much!

Seth M.  |  First Impressions 
Rating:
5.0

I was happy n they work with you. Excellent 👌

ALMA P.  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful both on the phone and in person.

STEVE D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sheryl b.  |  Overall Experience 
Rating:
5.0

The staff is all great to work with. Facilities are always in top shape and clean.

BILLY JAY E.  |  Overall Experience 
Rating:
4.0

The best husband and wife team. They definitely work with you through difficult times. Mr Brian and his wife. They are the perfect model that should be followed.

Altini Y.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PAM A.  |  Overall Experience 
Rating:
5.0

Brian was very courteous and customer focused. It was a pleasure doing business with him.

Randy J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REGGIE G.  |  First Impressions 
Rating:
5.0

i always have great service whether in person or over the phone. Thanks to Leo for all his help!! Keep it up. And thanks always to Brian for being a dedicated owner-operator over all these years. Regards, Anthony

BOOKKEEPING UNLIMITED B.  |  First Impressions 
Rating:
5.0

Very convenient and well maintained facility.

Nata C.  |  Online Move In 
Rating:
5.0

Very recommended!!! So easy to set up initially & get started. Always easy access with remote entry. Automatic debit from bank was easy and efficient. Very clean around grounds with Excellent friendly Service & professional staff. THANK YOU UHAUL 518 West Main League City!!!

caroline s.  |  Overall Experience 
Rating:
5.0

Great storage location! Highly recommend.

Krystoff H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karey D.  |  Overall Experience 
Rating:
5.0

the old school personality great customers talk to customers and joke with customers was such a pleasant experience..

LEO S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Raul S.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

TINA M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

phillip d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

justin b.  |  Overall Experience 
Rating:
5.0

Great customer service. Clean space. The team was very helpful.

Sidney D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ELIAS M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kristen R.  |  Overall Experience 
Rating:
5.0

This storage facility is "Top notch" in my Military-minded rating. General Manager Brian Thorp has been super friendly, courteous, very helpful in so many ways. Brian gives you the feeling like your "family" and he will help you in every way possible. The staff there are always willing to help you with whatever your needs are. Boats, Campers, RV's, Tractor trailer rigs, any type or size of storage you need, they have it! This is a 5-star facility and I will continue to be a customer for years to come!

BARRY E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cyndi C.  |  Overall Experience 
Rating:
5.0

The staff at U-Haul has always been very helpful and polite. They are great people to work with.

JAMES D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith O.  |  First Impressions 
Rating:
5.0

Phenomenal staff and great facilities. I would definitely recommend

karla j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Glenda H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMANDA D.  |  Overall Experience 
Rating:
5.0

Brian is awesome !!

Alan D.  |  First Impressions 
Rating:
5.0

All the employees were always efficient and professional

Annie J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristi v.  |  First Impressions 
Rating:
5.0

Leo was very efficient in helping us with our storage needs.

TRACY S.  |  First Impressions 
Rating:
5.0

Brian and the whole team were the best! We have rented 3 different storage units and rented 2 trucks over the past 3 years. Brian was always helpful as we downsized the units. Great customer service from the entire office staff! I would highly recommend this particular U-Haul storage facility based on my positive experience and will use it again for any future moving or storage needs.

monica l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa r.  |  Overall Experience 
Rating:
5.0

Brian was extremely helpful and easy to work with. We will definitely be utilizing this location for RV storage and any further storage needs.

Amanda L.  |  First Impressions 
Rating:
5.0

Everyone on the staff was professional, friendly and extremely helpful!

Kyle S.  |  Overall Experience 
Rating:
5.0

Extremely helpful staff, very clean.

Raymond W.  |  Overall Experience 
Rating:
5.0

Great customer service!

Solomon L.  |  First Impressions 
Rating:
5.0

Brian is great. Every business needs a Brian.

john b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NICOLE H.  |  First Impressions 
Rating:
5.0

Would definitely use your service again

michael c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia b.  |  Overall Experience 
Rating:
5.0

Great people! Friendly and Very Helpful!!!

JASON L.  |  First Impressions 
Rating:
5.0

Daniel was very nice and engaging. Although we chatted up a storm (which I LOVE to do).. he still got me out in record time. As a matter of fact, everyone who works there from the owner to the storage assistants, always give each customer a very welcoming and pleasant experience.

Wanya S.  |  First Impressions 
Rating:
5.0

Brian was the best. Very customer friendly and knowledgeable,understanding

Dean T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

paige p.  |  First Impressions 
Rating:
5.0

The staff were friendly and fantastic. Highly recommend to anybody in the area. Keep up the great work! I wanted to commend the owner on his friendliness towards veterans.

CALEB R.  |  First Impressions 
Rating:
2.0

I was happy with the space overall while I was using it, although the space was priced higher than other area spaces. I paid my rent for the last month but was able to get all my things out 3 days into the month. They would not refund me any money back for the other 27 days I would not be using the unit. It's ridiculous to charge for an entire month and not offer a partial payment back when they will now be able to rent the space to someone else. I will not be using this storage company again for that reason and will not recommend it to anyone else.

Amy p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brian b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra J.  |  Overall Experience 
Rating:
5.0

The staff and managers at League City storage were always cheerful, calm, helpful, patient and professional. Thank you for repairing the sliding lock of our storage unit the instant it was a concern. Also, thanks for having a laid back and yet somehow still extremely efficient attitude toward your work. That, along with old fashioned kindness, is rare! Heather Foote

Heather M.  |  Overall Experience 
Rating:
5.0

Best place ever for storage. Super staff, very friendly & always helpful. Best kept place I've ever seen. This place is clean & tidy but also little touches of decor & a homey feel & restrooms that are immaculate. Everyone who works here is genuine.

elizabeth m.  |  Overall Experience 
Rating:
5.0

All personnel were professional and accommodating to my requests. Brian runs a great crew.

Marlin S.  |  Overall Experience 
Rating:
5.0

Brian and this team always is a pleasure to work with. I plan on buying a motor home and will store there again in the near future. I just don’t need to store many landscape trailer anymore.

TIM W.  |  Overall Experience 
Rating:
5.0

Rented here many times nice people fair price

Herman M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lora R.  |  Overall Experience 
Rating:
5.0

Very friendly service. All equipment was in great working order.

TOMMY D.  |  Overall Experience 
Rating:
4.0

Great place to store extra stuff

Lawrence B.  |  Overall Experience 
Rating:
5.0

Everyone had great customer service!

Fermin V.  |  First Impressions 
Rating:
5.0

Excellent customer service, facility was spotless!

Melissa H.  |  Overall Experience 
Rating:
5.0

Wonderful experience

carol h.  |  Overall Experience 
Rating:
5.0

The staff was always very friendly and accommodating. They made everything so easy.

Mackenzie F.  |  Overall Experience 
Rating:
5.0

Customer service experience was excellent. Very helpful and knowledgeable. Clean office and facility.

Melissa H.  |  First Impressions 
Rating:
5.0

Have used this facility multiple times over the past 18 years. Staff has always been very professional and helpful.

Beverly S.  |  Overall Experience 
Rating:
5.0

Superior service & willingness to help with how things worked turning vehicles & trailer in after travelling from Fort Worth. Storage was set up great & Mary was so wonderful. Glad to be here.

elizabeth m.  |  First Impressions 
Rating:
5.0

Nice people

James E.  |  Overall Experience 
Rating:
5.0

Mary was so nice and helpful. We got a great deal on our truck, plus a month free storage, WOW!

Myckella D.  |  First Impressions 
Rating:
5.0

Manager and staff seem to very knowledgeable and friendly. I would recommend this facility to anyone needing storage

Steve A.  |  Overall Experience 
Rating:
5.0

The Staff always goes above and beyond and are very thoughtful kind awesome people

GARY AND DIANA J.  |  Overall Experience 
Rating:
5.0

the lady that registered me was terrific!

Steve A.  |  First Impressions 
Rating:
5.0

We parked our RV at this facility for over 5 years. Access and help from staff was always excellent. We moved to have a larger spot for our new RV.

MICHAEL C.  |  Overall Experience 
Rating:
5.0

Excellent customer service and location! The general manager was just excellent to work with. Very good experience

Christine C.  |  First Impressions 
Rating:
5.0

Top notch staff. Always willing to help.

Christian B.  |  Overall Experience 
Rating:
5.0

Best service I have ever had everytime I access the facility

myron l.  |  Overall Experience 
Rating:
5.0

Mary was excellent! Very pleasant & good advice when we asked for it. She was great to work with and we signed up to rent an RV storage spot

Joe F.  |  First Impressions 
Rating:
5.0

Q

PAUL R.  |  Overall Experience 
Rating:
5.0

Always a great experience at this UHaul!

sam T.  |  First Impressions 
Rating:
5.0

Professional and friendly

Barry E.  |  First Impressions 
Rating:
5.0

We signed up for three months and stayed for three years!

LEONARD T.  |  Overall Experience 
Rating:
5.0

The most helpful and friendliest management staff I’ve ever engaged with and this is the reason that I would patronage this facility again!

Cheryl J.  |  Overall Experience 
Rating:
4.0

I have no real complaints, everything went very well, the staff was very helpful. The only thing I would say is lower the price for dumpster use. An $80 quote seems outrageous.

Kenneth B.  |  Overall Experience 
Rating:
5.0

My u-Boxes were handled and delivered in good condition the overall experience was good.

Mark L.  |  Overall Experience 
Rating:
4.0

Brian's a good guy.

Robert S.  |  Overall Experience 
Rating:
5.0

Good service

Mark L.  |  Overall Experience 
Rating:
5.0

Thank you!!

STEPHEN E.  |  Overall Experience 
Rating:
5.0

There was a misunderstanding on my account and U-Haul storage area handled it quickly and resolved everything to my complete satisfaction I'm very happy with my rate of $59.95 per month

TROY H.  |  First Impressions 
Rating:
5.0

I "HIGHLY" reccomend U-Haul Storage of League City. They are the most helpful and honest group of people. They will take care of you like family. I wouldn't hesitate using them again!

johnny d.  |  Overall Experience 
Rating:
5.0

I have used this storage facility numerous times and that always go above and beyond !

Gary H.  |  Overall Experience 
Rating:
5.0

Great front office crew.

Thomas S.  |  Overall Experience 
Rating:
5.0

Awesome customer service

valerie p.  |  First Impressions 
Rating:
5.0

Excellent experience

ROGER D.  |  Overall Experience 
Rating:
5.0

They were always very friendly on the phone and in delivering the boxes and picking them up.

Terri T.  |  Overall Experience 
Rating:
5.0

This has been by far the very best facility I have ever used. The people here are extremely kind and caring. They always have a warm greeting and kind words every time they see you.

Jeannie W.  |  Overall Experience 
Rating:
5.0

Thank you for your help moving my belongings from MA to TX successfully and providing a safe and great place to keep my things until settled down. God Bless you and Happy Holidays

Ricardo F.  |  Overall Experience 
Rating:
5.0

Outstanding service!

JOHN W.  |  Overall Experience 
Rating:
5.0

These guys are wonderful!

Mary R.  |  Reservation 
Rating:
5.0

great experience all around

michael h.  |  Overall Experience 
Rating:
5.0

I cant say enough good things about this facility! Very neat, very secure, and very friendly staff. Wished I didn't have to move my trailer...I wouldn't have left!!!

Melvin S.  |  Overall Experience 
Rating:
5.0

This is my second time to rent there. It will be my third if need be because of employees like Joseph who make something as stressful as moving very easy. Thanks Joe!

Steve E.  |  Overall Experience 
Rating:
4.0

This location was great the people were nice. I actually had myself sword at this location for a very long time and never had a problem.

GINA B.  |  Overall Experience 
Rating:
5.0

Personal in front office , excellent service.

reynaldo franco r.  |  Overall Experience 
Rating:
5.0

Brian was extremely helpful

RALPH K.  |  Overall Experience 
Rating:
5.0

Your customer service was excellent, especially from Joseph. He is a great asset to your organization.

richard C.  |  Overall Experience 
Rating:
3.0

10x10 is actually 10x9. Advertised rate (inside office) cheaper than online pricing. You are forced to use a certain type of padlock, which ironically they sell. :-/ Clean grounds, owner very nice.

Barry W.  |  Reservation 
Rating:
5.0

All of the employees were extremely helpful every time I went there. The only thing i would suggest is an option for an e-bill. I had 2 U-boxes stored for 4 years. Every month i got 2 statements/ma

JULIE S.  |  Overall Experience 
Rating:
5.0

You all have constantly fantastic!

VICTORIA B.  |  Overall Experience 
Rating:
5.0

Great people here! All are very helpful!

mary R.  |  Overall Experience 
Rating:
5.0

Both attendants were just super nice and helpful

Casey G.  |  Reservation 
Rating:
5.0

The people at uhaul was friendly very kind and helpful I think God for good people and good service if anyone read this uhaul is number 1.

Monic K.  |  Overall Experience 
Rating:
5.0

No comments

RONALD V.  |  Overall Experience 
Rating:
5.0

Very good service and location

Jose R.  |  Overall Experience 
Rating:
5.0

Awesome experience

Ileana V.  |  Overall Experience 
Rating:
5.0

Bruce and his team are the emphasis of what customer service should be Great customer experience

MYRON L.  |  Reservation 
Rating:
5.0

Other than having to pay. Lol. I recommend this place to store anything. Very friendly . Always very nice in person and on the phone . Also my stuff was there during hurricane Harvey and it was H

ROBBIE J.  |  Overall Experience 
Rating:
5.0

VERY nice folks running this facility. Brian and his wife are very polite and personable.

Robert S.  |  Reservation 
Rating:
5.0

I have been with U HAUL for 4 years now and the management and staff are second to none.

Carlos J.  |  Reservation 
Rating:
5.0

Everything anyone could ask for to store a complete household..

chester s.  |  Overall Experience 
Rating:
5.0

This Uhaul facility was very well maintained, and the staff was very nice!

Amanda D.  |  Overall Experience 
Rating:
5.0

Very nice experience

JOHN M.  |  Overall Experience 
Rating:
3.0

My unit number was H 12 . The door was so bad thAT i HAD TO HAVE HELP OPENING IT HOPE YOU FIX IT FOR THE NEXT CUSTOMER

RONNIE S.  |  Overall Experience 
Rating:
5.0

I used a climate control unit. It was super clean and so well maintained. The employees were GREAT! I could not have been happier with my service. Thank you to U Haul for making our move easy.

laura D.  |  Overall Experience 
Rating:
5.0

I was given plenty of notice for when my pod would be delivered. My delivery person was very pleasant and worked with me for time of delivery. I was very satisfied.

julie l.  |  Overall Experience 
Rating:
5.0

Had a good experience in our time of need. Would not hesitate to use this storage facility again.

jane s.  |  Overall Experience 
Rating:
5.0

Will recommend to friends and family. Great friendly people, clean place.

John E.  |  Overall Experience 
Rating:
4.0

When needed, you couldn't ask for a friendlier staff! Would definitely use them again if the need arises.

DENCEN H.  |  Overall Experience 
Rating:
5.0

Very satisfied with my experience with this facility

PAAL M.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful. Brian and his staff were super.

Abran D.  |  Overall Experience 
No reviews have been submitted for this location.

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