Customer did not leave a comment.LAWRENCE J.
Customer Reviews for U-Haul Storage of Leesburg
Leesburg, FL 34748
(2 miles South of Hwy 44)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Josie S.
Great experience. Very courteous and friendly staff at this location also.Anthony P.
Customer did not leave a comment.JENAI G.
Customer did not leave a comment.Brian H.
Easy on. Easy out. Great customer service.Brian H.
Customer did not leave a comment.Valerie B.
Customer did not leave a comment.Jeffrey J.
no problems - no suggestionsStephen S.
Nothing everyone that works there are greatHENRY B.
Nothing. The best experience I have had at U-Haul so far.Thomas T.
Customer did not leave a comment.Dan B.
The entire staff was awesome!Merwin K.
Pleasant staffâ€¦very helpful. Definitely would use them again.terry S.
First of all I think that this U-Haul dealership is one of the most professional in all of the country, the wonderful women that were taking my U-Haul order were incredible, the customer service was wonderful, I would say I'm a very happy customer. I will returnAL M.
Customer did not leave a comment.Raymond W.
The woman who helped me was funny, friendly and professional. Best uhaul experience I've ever had.TRAVIS K.
The truck may have issues with the transmission. Very outdated truck which made the moving experience more difficult. No USB ports, no connectivity to the vehicle's radio via bluetooth, no cruise control, loud and sometimes painful cabin from vibrating metal... it was a POS.Matthew C.
Great customer service!Patricia K.
I cannot remember her name but she was the best. She went above and beyond to help us. I haven't experienced excellent customer service like that in a very long time.Tina R.
Always excellent here and today was the sameJames F.
Reservation was made to pick up at Video New location in Leesburg the afternoon prior but they never called to advise a truck was unavailable. This was extremely inconvenient as we planned to pack the truck that evening. Also we were supposed to have unlimited mileage but were charged for mileage overage. Renting another truck on Saturday but will not be using uhaul. Penske is unlimited mileage for sure.Brandy T.
Customer did not leave a comment.Gary K.
No smoking in the trucks, leaves odor and for someone who doesn't smoke would not appreciate that.Tayna L.
Love the little trailer. Got great gas mileage towing it from FL to MI. No problems. Staff in FL and MI wonderful too.Ronald F.
no improvement. all is wellROBERTO V.
Customer did not leave a comment.PETER L.
Great customer serviceJohn A.
Everything went well !!ALBERTO R.
Keep up the excellent customer relations.Everett H.
Great serviceEdward K.
This is the best U-Haul location I have ever done business with. The trucks are clean and well maintained. The staff is top notch. I understand they are expanding, but I'm sure they will keep their small store attitude and attention to their customers. I've been renting from them for about 4 years, and rent no less than 10 trucks per year.William N.
Great experience! We'll done!ted H.
Customer did not leave a comment.Darlene M.
Very friendly and helpful!!Leonard W.
Customer did not leave a comment.nolan G.
Customer did not leave a comment.DOUGLAS M.
Customer did not leave a comment.DJ C.
Customer did not leave a comment.William I.
People were nice, friendly and professional. Will always use this location.GILBERT G.
Good equipment.kenneth T.
Friendly helpful staffDOUGLAS M.
it was so easy and fast to acquire a storage shed with U-Haul storage. The young lady that I had the pleasure of meeting in the office was awesome, I had explained to her I had to go to my second job and I had filled out everything on line and I was in and out of the office so quickly. She is amazing. I am new to doing business with this company but so far I am more than pleased.Edwina H. | First Impressions
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Doyle S.
Customer did not leave a comment.Yvette F.
Customer did not leave a comment.Roy N.
Staff was extremely helpful. Very great customer service. Should give them a raise.Andrew S. | First Impressions
Awesome customer service, will most definitely recommend to anyone.thank youRenee M.
Customer did not leave a comment.KIMBERLY B.
Moving company charged me an additional 165 half way through the jobLinda D.
Customer did not leave a comment.Stevens C.
Customer did not leave a comment.Ken R.
Customer did not leave a comment.James Q.
All was OKKenneth B.
Brandy Carr the best and loyal employee, Very kind and helpful . You need more employees like herJulio F.
Quit relying so much on voicemail!NICKI M.
Customer did not leave a comment.CAROLYN D.
Uhaul doesnt need any improvements. Best rental prices aroundROBERTO V.
People here are very helpful and had my trailer out front ready for me to pick it up for my trip back to NC.Ronald P.
Better parking areas.Patricia E.
Customer did not leave a comment.Christopher G.
Staff was friendly and helpfulPatrick H.
Customer did not leave a comment.Berry Y.
Keep doing a great job. Some people you can never satisfy. The young girl was amazing. Good employees are hard to find.Tom C.
Thank youann p. | Overall Experience
We keep coming back to this facility for all our of storage and truck rental needs. Jamie is awesome and always so helpful! Thank you! A&WArif W. | First Impressions
Customer did not leave a comment.donald G.
Customer did not leave a comment.Douglas H. | Overall Experience
Kind and courteousARTHUR N.
Every thing was ready on time and the personal at my location were excelentJOHN WILLIAM G.
Customer did not leave a comment.Rae G. | First Impressions
Jamie and her co worker are the best.BARBARA M. | Overall Experience
Outstanding customer service. Jaime was wonderful to work with. She is an outstanding employee and very customer oriented l!!sarah m. | Overall Experience
Jamie was nice professional and made my movie really easy.Barbara M.
Great customer service I recommended this place for anyoneMICHAEL H.
The young lady who checked me out was outside before I even got out of the cab. I appreciated her efficiency as it had been a long day and I was ready to be done!JAMES H.
Customer did not leave a comment.ANN-MARIE C.
Customer did not leave a comment.STEPHEN B.
Customer did not leave a comment.Bryce P.
Customer did not leave a comment.Eric W.
Dealer was very helpful, unhooked trailer and parked it even though she was small, amazed me.ROBERT P.
I'm a repeat customer because this place rocks! Friendly and they have just what I needGREGORY A.
problems with return. return associate was hugely rude to my husband.He was berated and asked to leave.We returned early after hours as it is illegal to park a 26 foot truck at our home in The Villages. Office was unattended and did not want to leave keys in truck. Parked truck and took keys (as rental still had 12+ hrs remaining) and returned upon opening the next morning to straighten out return. i asked for Manager Jamie to return my call 6 times, no response. i called and spoke to District Manager. He was not pleased. Problem is in his hands. Have also reported to BBB. We wanted to rent indefinitely 2 large size U-Haul storage units for our extra furniture, which would have cost at least 2K/year. Instead we have rented from 44Storage in The Villages ,Happy to give them the business, not U-Haul. In last 5 years, we have spent in excess of $30-35K at U-Haul in MA & FL. NO more!PHILIP S.
Jamie is your best employeeRAY G. | Overall Experience
App not working had to wait for someone in th office to help. Took over 30 min. Prior to arriving I called several times no answer. 1 person working on a Saturday is a bad idea. Ordered a Dolly when I reserved the truck. No Dolly or furniture cart available.had to go to another location to get a Dolly. (Which they were way more organized and had 2 people working. Closed Sunday, app would not locate my location could not check truck bsck in. I left voice mail asking for a call prior to billing my card. No call.ALAN R.
WTG!shawn o. | First Impressions
Customer did not leave a comment.Dan J.
Customer did not leave a comment.CHERYL B.
Customer did not leave a comment.DALE G.
I just really am surprised you all haven't returned part of my money the unite was only used for not even a weekreid b. | Overall Experience
Customer did not leave a comment.JOHN H.
Great customer service!THOMAS W.
My bill says $58â€¦.I was charged $70â€¦.now my account is overdrawn. NOT happy!ELBERT J.
Ms sydney Murphy made my experience so peaceful she was phenomenal helpful courteous very respectful just amazing love love loved her customer service she was a wonderful greeter and just pure professional.BARBARA M. | First Impressions
Nothing just keep this place as is ...BARBARA M.
Customer did not leave a comment.JENNIFER S. | Overall Experience
Customer did not leave a comment.RICHARD G.
Customer did not leave a comment.RICHARD H.
Customer did not leave a comment.ROSS B.
Couldnt have been better.CHARLES T.
Staff was very friendly and efficientwalter K.
Customer did not leave a comment.Harrold W.
The lady at the reception desk was most cordial and helpful in every way. I know she has been there a long time and as always if very grateful to deal with, actually a breadth of fresh air. Frank CosmoFRANCIS C.
Customer did not leave a comment.MICHAEL J.
Always friendly and helpful people at this location!MICHAEL P.
In and out fast great smile I'll be back.Richard P.
Customer did not leave a comment.Donovan K.
The girl that helped me was fantastic.THOMAS W.
Very friendly staff who helped me with the last minute rental need.SCOTT O.
Very friendly, accommodating and helpful. I have used this location before and will use them again.KAY S.
The worker was very nice and pleasant to work with.cherryl b. | Overall Experience
Customer did not leave a comment.Terry Z. | Overall Experience
Customer did not leave a comment.SUSANE U. | Overall Experience
Should be able to get to my things 24 hours seven days a week 365 days a yearreid b. | First Impressions
Customer did not leave a comment.Robert G. | Overall Experience
Customer did not leave a comment.Anna M. | Overall Experience
Customer did not leave a comment.Ninna I. | Overall Experience
Customer did not leave a comment.lawrence p. | Overall Experience
Customer did not leave a comment.Hector M. | Overall Experience
Customer did not leave a comment.VICTORIA M. | First Impressions
Customer did not leave a comment.JACQUILYNN J. | Overall Experience
Thank you for everything Jamie! You guys are great!MICHELLE V. | Overall Experience
Jamie and her staff go above and beyond to help their customers. They are courteous and kind and the facility is so clean and easy to access.James E. | First Impressions
Customer did not leave a comment.Nick S. | Overall Experience
I found so many cockroaches when I emptied my unitKyle S. | Overall Experience
any communications, i have ever had with whom ever was working, have always been fantastic. polite, helpful, awesomely awesome great staff i have bin renting 2 units for yrs, for my family n me and never have i ever encountered an employee that was not perfect, the place is clean, just great...thnk you allEVELYN D. | Overall Experience
Customer did not leave a comment.Wayne B. | Overall Experience
Customer did not leave a comment.Bill N. | First Impressions
Thank you for having this option available to me when I needed it after my husband passed away.Patricia W. | Overall Experience
So accommodating on the ball personnel.karen c. | First Impressions
Customer did not leave a comment.Larry C. | First Impressions
Everything great except for evidence of rat droppings on boxes stored inside locker. Boxes not chewed or damaged. Just evidence of some critters invading the locker during the 9 months goods were stored.Roger Y. | Overall Experience
The staff at this location is amazing. I had to rent Uhaul moving vehicles/trailers four or five times, and every time it was a pleasure to work with them. I will certainly return to this team if ever the need arises.Carolyn B. | Overall Experience
Three checks were not cashed for August, September and October. Since August we have tried, tried, tried to get UHaul to cash checks. The manager stated they were sent to proper dept. We phoned, talked to various people. Last call went to number given us by mgr. Customer Service again who could not help and referred us back to mgr. Clerk at mgr.'s office phoned us on Nov.3rd ( we are moving so unit closed per end of October and told us checks must have been lost in mail and it had been taken care of...add the amount back into our acc't. On the 4th we checked our acc't. and magically August and September had been deducted from our account, as of this morning October had not been cashed. This has caused out acc't to be totally out of sync and right in the middle of a big move it is imperative that we keep our acc't correct. Jamie and all have been very nice and helpful...we had that unit for about four years with no problems until August, Sept. and October..never late. How can I rate this? U Haul locally, very good. U Haul accounting practices needs some work. Checks "lost in mail" suddenly being cashed as we are moving and no longer renting the unit has caused us bookkeeping difficulty at a time qgen stress is at a high level. Moving! Since uou insist I answer all questions...I am rating accounting, I am not rating Jamie Foster. She has been exemplary.barbara r. | Overall Experience
Customer did not leave a comment.Ann A. | Overall Experience
Customer did not leave a comment.Wayne B. | First Impressions
Customer did not leave a comment.Demetra C. | First Impressions
Customer did not leave a comment.James W. | First Impressions
Customer did not leave a comment.Richard W. | Overall Experience
Staff was friendly and informative. Easy access and exit. Well managed and clean facility. Very good experience and reasonable prices.glen r. | First Impressions
My storage shed was completely emptied the first month notice was left at facility was vacated emptied and cleaned yeah I have got repeated notices that my belongings were being auctioned although I left no belongings and bills even though I’ve notified them repeatedly that my unit was empty I’m not vacated the first month ridiculousRonda B. | Overall Experience
Customer did not leave a comment.MARY H. | Overall Experience
Customer did not leave a comment.EDWARD K. | Overall Experience
I was with that facility about 17 years. It was always clean and well kept. The amazing part, I paid close to the same price for 17 years. ThanksEARL H. | Overall Experience
Customer did not leave a comment.bobby R. | First Impressions
I was extremely happy with my storage experience. Very clean and the staff wonderful!!sylvia m. | Overall Experience
Customer did not leave a comment.Curtis L. | Overall Experience
On Sept 9 had injured my back trying to lift the door of my unit. I sprained my back and have been under medical are ever since. Josie has been extremely helpful each time I have used the unit. She is pleasant and helpful every time I have returned to U HaulLOIS S. | First Impressions
Jamie went out of her way to make the entire 15mo experience wonderful. Would recommend to anyone and everyone. *****5 Stars all the way.***** Only recommendation would be not to have your phones roll to U-Haul Corporate as they take forever to answer and know nothing of the actual facility.JASON S. | Overall Experience
High weeds left to grow around my storage area for my camper in the back of the facility.John F. | Overall Experience
Staff was very kind and patience with me. I would not hesitate to use services again if I need it in the future.Cynthia g. | Overall Experience
Customer did not leave a comment.Gloria M. | First Impressions
Customer did not leave a comment.ROBERT Y. | Overall Experience
Tienen un buen servicio y un personal excelente.daniel z. | First Impressions
Customer did not leave a comment.Elizabeth R. | First Impressions
Jamie and office personnel really appreciated!Glenda L. | Overall Experience
A special shout-out to Christy (sp?). I hope I spelled her name correctly. She was very helpful. I rented my unit and shared it with another person. Eventually, I finished and left it to my rent-mate. Christy made the rental transfer quick and easy.RICHARD J. | Overall Experience
Customer did not leave a comment.Richard V. | Overall Experience
Staff was always pleasant. There was a time when I got there just when the receptionist was about to leave for the day. Since I'm somewhat of a paranoid by myself. I asked he she would stay y. She stayed 30min off the clock. Till I left. That I appreciated.diana c. | Overall Experience
Customer did not leave a comment.SHIRLEY B. | First Impressions
Customer did not leave a comment.SHERRY A. | Overall Experience
Customer did not leave a comment.nikki S. | First Impressions
My only issue was when we cancelled one unit mid month and there was no partial refund AND it was rented immediately. We did ge t a little payment towards the second unit. Staff were VERY FRIENDLY and helpful.sheri C. | Overall Experience
Customer did not leave a comment.MARIA F R. | Overall Experience
Customer did not leave a comment.JEREMIAH M. | Overall Experience
Customer did not leave a comment.diane l. | Overall Experience
Customer did not leave a comment.Stuart P. | Overall Experience
Went out of there needs to accommodate our needsSUSANE U. | First Impressions
Customer did not leave a comment.mada h. | Overall Experience
Customer did not leave a comment.Mary L. | First Impressions
Jamie, the girl in charge at the Leesburg Florida location was super efficient, friendly and on the ball. I would absolutely use that particular location again. Cindycindy s. | Overall Experience
So far so good. The girls at the facility were delightful and very easy to work with. I would recommend this place to any friend or family member.ender m. | First Impressions
Customer did not leave a comment.Richard V. | First Impressions
Customer did not leave a comment.Joseph B. | First Impressions
I believe the girl who helped us in leesburg Florida was called Jamie. She was efficient , on the ball and very nice. Give her a raise!!!cindy s. | First Impressions
Local office would hardly ever answer their phone therefore causing me to be on hold forever on the corporate connectionDean B. | Overall Experience
The 10 x 10 storage unit assigned to us had not been cleaned up from the prior customer. Very dirty floor and walIs. I had to immediately go to the office for assistance. The uhaul office personnel immediately went back to the rental storage unit with me and swept it. I will clean it better when i can revisit with my shop vac.Jerry H. | First Impressions
Customer did not leave a comment.lawrance h. | Overall Experience
The only thing was the last few times I went to the storage there were live roaches not in my unit but the building containing my unit. But the overall experience was great.Caysi L. | Overall Experience
Customer did not leave a comment.Aquila R. | First Impressions
Customer did not leave a comment.James K. | First Impressions
I was very pleased with the staff. They were helpful with everything I needed and question I asked. The facility was very nice and secure. Thank you so much. You made my moving transition easy.Tracy S. | Overall Experience
Very friendly and helpful! Friendliest storage facility I have ever usedMegan C. | First Impressions
Reserved the 12th and moved in on the 19th. Staff was very helpful and courteousRichard C. | First Impressions
Staff was very helpful, courteous, and knowledgeable. The process of renting and returning a truck was very easy, as well as using a storage room. Wonderful experience and the price was very affordable. Definitely recommend using UHaul.Lee T. | Overall Experience
Customer did not leave a comment.Robert G. | First Impressions
Customer did not leave a comment.Rob C. | First Impressions
You can’t ask for a more friendlier and awesome staff like those at this facility. Storage is expensive but other then that a great place to rent. Markmark M. | Overall Experience
Jamie was amazing and helpful! Made my experience a pleasant one and I will definitely be returning to Uhaul for my storage needs.Noah R. | First Impressions
Customer did not leave a comment.carmen m. | First Impressions
Staff was friendly, knowledgeable and efficient. Excellent customer service skills!Lee T. | First Impressions
Customer did not leave a comment.Melissa M. | Overall Experience
Great staff!!Stan N. | Overall Experience
All staff members were extremely attentive, helpful and provided excellent customer service - especially Casey.LINDA KAY T. | Overall Experience
The Young lady at checkin was extremely helpful and fast. Knew her job and it showed.Anthony C. | First Impressions
Jamie and her staff are wonderful! Always helpful friendly and very accommodating. I would definitely recommend this facility to anyone that needs storage!James E. | Overall Experience
Customer did not leave a comment.Mark S. | Overall Experience
Customer did not leave a comment.miguel m. | Overall Experience
Very professional, polite and helpful!! Outstanding Customer Service!!! Very pleasant experience!!!sarah m. | First Impressions
Over a period of several years , I have required units of different sizes. The office staff was very helpful in my smooth transition from unit to unit. I am no longer in need of extra storage but should I require a unit, I would not hesitate to return.William W. | Overall Experience
Customer did not leave a comment.NORBERT JOHN D. | Overall Experience
Customer did not leave a comment.Lori A. | Overall Experience
Customer did not leave a comment.Don L. | First Impressions
Customer did not leave a comment.melissa and mark m. | Overall Experience
We dropped one Unit (no longer needed) but still maintaining another unit . Always have found U-Haul Storage well-maintained and safe and the staff is always professional and helpful. Extremely pleased !!!!!!HAL M. | Overall Experience
Manager at front desk was amazing at proving information and help. Also very friendly and personablemiguel m. | First Impressions
Customer did not leave a comment.Gordon C. | Overall Experience
Customer did not leave a comment.melissa and mark m. | First Impressions
Customer did not leave a comment.Jim M. | Overall Experience
The manager was very helpful and she was customer service oriented. A very pleasant experience..LEO H. | First Impressions
Customer did not leave a comment.ANTONIO P. | First Impressions
Customer did not leave a comment.DAVID B. | Overall Experience
I’m very happy with the service, staff super friendly and helpful. Definitely if I need in the future another truck or storage it will be again with Uhaul.ANTONIO P. | First Impressions
Terrible servicesARMANDO A. | Overall Experience
Customer did not leave a comment.Jim M. | First Impressions
Customer did not leave a comment.bridgette v. | First Impressions
Customer did not leave a comment.Roger Y. | First Impressions
Customer did not leave a comment.Terry Z. | First Impressions
Customer did not leave a comment.RAY A. | First Impressions
Jamie was always helpful and professional ! Will recommend to others . Thank you.larry M. | Overall Experience
The staff was friendly and the location well kept. I would have liked an option to rent an open space for a week instead of the whole month. I ended up paying for three weeks that I didn't use.David D. | Overall Experience
This Uhaul and staff helped us numerous times over the years. Always kind and courteous. Easy to reach, always go out of their way to be helpful. Our shop needs meant we had to build a big shop on property in the end but uhaul helped us through a big part of our business growth. I'm sure we'll be by again before long. Great Place 👌Arif W. | Overall Experience
Customer did not leave a comment.Diane R. | Overall Experience
Firstly I was given a reservation for a unit, when I arrived to claim it the unit was given away. Needless to say I was frustrated.NORBERT JOHN D. | First Impressions
SuperJames M. | Overall Experience
Customer did not leave a comment.CHARLES G. | Overall Experience
I only have one suggestion. The 6 x 12 trailer I used did not have an easy way to disconnect from my SUV, I broke down 2x on my way back and had to use a floor jack to disconnect so my SUV could be towed. Years ago I had a trailer that had a crank handle that you could disconnect and connect easier. Everything else was great.ALBERT R. | First Impressions
Customer did not leave a comment.Alfred A. | First Impressions
Staff was always friendly and helpful.Mary O. | Overall Experience
Customer did not leave a comment.sandra g. | First Impressions
Great service .Paul V. | First Impressions
All U-haul people have been great. Polite and very helpful. Website can be a handful somtimes but I've muddled through it.The section for hiring moving labor did not work out,would use u-haul again but now I know it's much easier making my own arrangements for two men to help with heavy furniture.David P. | First Impressions
Customer did not leave a comment.Deanna S. | First Impressions
Above and beyond! During the past 2 weeks, I rented 3 cargo trailers and a storage unit. The staff has been great in all parts going above and beyond. We had a few interactions because the place I was moving into was a mess, flooded house, and infested with the tiny roaches who sometimes play dead! After moving from that awful place, I rented the storage unit, and inform them about it. They helped me out with a roach killer bomb. Then we moved to a new place again, and everything well well. I'm definitely using them again for my upcoming needs. Thank you so much. Keep up the good work!Jose M. | Overall Experience
Customer did not leave a comment.Hector V. | Overall Experience
Customer did not leave a comment.Brittany d. | Overall Experience
Customer did not leave a comment.ROBERT S. | Overall Experience
Customer did not leave a comment.Aaron W. | First Impressions
Customer did not leave a comment.michael v. | Overall Experience
Jamie is very accommodating and helpfulHoward S. | First Impressions
Customer did not leave a comment.STEPHEN S. | Overall Experience
Customer did not leave a comment.ROBERT N. | Overall Experience
The staff was amazing at uhaul in leesburg would recommend them to everyone the only thing I would like to see a better job of is answering the phone you can never get no one on the phone other than that they get a 5 star with meAl S. | Overall Experience
Jeni and the entire staff were very helpful and accomodating. I highly recommend using them for your storage needs. Thanks Jeni!THOMAS H. | Overall Experience
place looks great, service was excellent, great customer serviceRichard W. | First Impressions
Customer did not leave a comment.zebbie c. | Overall Experience
Customer did not leave a comment.Sandra P. | First Impressions
Excellent service! Extremely helpful personnel.James H. | Overall Experience
Customer did not leave a comment.Audra M. | First Impressions
Customer did not leave a comment.bruce g. | Overall Experience
Customer did not leave a comment.Terry M. | First Impressions
Everything was great & all staff very helpfullJOHN H. | Overall Experience
Jamie has been awesome and more than understanding. She really caresDenatae L. | Overall Experience
A very professional team that offered solutions to all the issues for meEddie M. | First Impressions
Jamie and her team were professional, courteous, and very knowledgeable as always. Jamie is pretty sharp she has a good head on her shoulders and has incredible potential. You go girl!Billy A. | Overall Experience
I'm still killing spiders and roaches that was in my furniture and mice!!Stefan B. | Overall Experience
Cindy and Jamie was greatNinna I. | First Impressions
The staff was very friendly and helpful. Will definitely use for all future storage needs in Leesburglesley k. | Overall Experience
Jamie's the Best!Dan J. | Overall Experience
Customer did not leave a comment.Rick w. | Overall Experience
Customer did not leave a comment.Breya W. | First Impressions
Jamie was always pleasant and helpful.pam t. | Overall Experience
I rented a 15' truck in Kansas, drove across the nation to Florida and rented a storage unit in Leesburg. My entire experience was EXCELLENT. The employees at both ends were over the top helpful and made my experience very easy! Great job UHaul!!!Trina R. | Overall Experience
Jaimie, is so knowledgeable, helpful, kind, and a con cement professional. U-Haul is lucky to have her. The facilities are incredibly clean! I am very grateful for the first month free on the storage unit. Thank you BillyBilly A. | First Impressions
Very nice experience the staff was very friendly and helpful. Very smooth process.Rick w. | First Impressions
Customer did not leave a comment.John K. | Overall Experience
Jamie was super helpful throughout the process. Thank you for making my move from Massachusetts easy!Casey B. | First Impressions
Customer did not leave a comment.Mark A. | Overall Experience
Jamie was awesome! So incredibly helpful!!Trina R. | First Impressions
Thank you.Mary Ann K. | Overall Experience
Customer did not leave a comment.Richard W. | Overall Experience
The young lady who helped us when we got the truck was extremely kind courteous helpful and very comforting. I would recommend service at U-Haul weatherby a truck or unit all of my friends. Thank you for all your helpgail f. | First Impressions
Customer did not leave a comment.Richard G. | First Impressions
good servicelarry M. | First Impressions
Customer did not leave a comment.Stefan B. | First Impressions
The staff were always pleasant and helpful. I had 2 storage units for over a year and then 1 for another year plus. I have recommended this facility to neighbors and would definitely contact them again if I need a storage unit.Pamela W. | Overall Experience
Jamie was amazing as always anyone who gives her or her facility a bad rating are out of their minds 😁😁😁Ka'Tia B. | Overall Experience
Rental trucks, trailers parked in isle making access to storage units difficult. Returned equipment parked near entrance for cleaning cause the area to be congested.Ronald L. | Overall Experience
Customer did not leave a comment.Jerry F. | Overall Experience
Jamie Foster was very friendly and professional. Excellent service!Bill C. | First Impressions
Jamie was amazing, patient and very helpful. Wish I could have gave her a huglisa c. | First Impressions
Drove 4 hours From Fort Myers, to retrieve my belonging-from the storage with two cars with 7 people in total to help, all exhausted from the long drive, the person in charge at the moment quite unpleasant not the service I have always received from This company, the bathroom was closed, asked and she said they are closed! Plain answer! It was raining had reserved a dolly she did not have it ready, so it was a back and forth from the storage unit to the office. Same treatment, bothered with attitude, taking all her time with out any kind of consideration, that we were tried, wet, and in need to use a bathroom, Horrible experienceJENNY J. | Overall Experience
This is the worst location I have used. The staff is extremely rude and condescending. The office always has a paper hanging on the door saying they will be back shortly. They don't answer the phone. Overall horrible customer service. If you rent a storage unit your stuff will have rat or mouse droppings on them. I would recommend Lakeside Storage which is less than one mile north on US HWY 27!!Albert D. | Overall Experience
Customer did not leave a comment.DONALD W. | Overall Experience
I would use U-Haul againJOHN C. | Overall Experience
Customer did not leave a comment.Keith S. | First Impressions
Customer did not leave a comment.JOHN H. | Overall Experience
Customer did not leave a comment.Mark A. | First Impressions
Customer did not leave a comment.Ed K. | First Impressions
Customer did not leave a comment.carol b. | Overall Experience
Customer did not leave a comment.Rebecca W. | Overall Experience
Customer did not leave a comment.ken s. | Overall Experience
Customer did not leave a comment.sandra g. | Overall Experience
Jamie was easy to work with. She is the ultimate professional and an outstanding ambassador for U-haul.George M. | Overall Experience
I have always purchased my items boxes, covers, tapes and used the trucks to move me all the time I need them, always friendly staff willing to help me carry boxes to my car. I a very happy customerJENNY J. | First Impressions
Customer did not leave a comment.GREG A. | Overall Experience
No commentsYahaira I. | Overall Experience
Very good service highly recommendJean k. | Overall Experience
My son has been in college in Leesburg for 3 years now. The staff have always been wonderful and helpful.Sandra R. | Overall Experience
Jamie is very helpful and cheerful. She assist us promptly.Carolina Q. | Overall Experience
Jamie did a great job!John F. | First Impressions
Very pleased with using this facility. Well maintained.Robert T. | Overall Experience
Jamie very polite and professionalJean k. | First Impressions
Jamie did a great job explaining our options and finding the right unit for us. A number of customers came & went while we were there, and she handled all very professionally.walt c. | First Impressions
Friendly people. Unit ready for us. Accommodated special requests.Jennifer N. | First Impressions
Thank You to the staff and a well run business .Ben L. | Overall Experience
As easy as it can get.roger b. | First Impressions
Very helpful and professional staff.dan s. | Overall Experience
Very friendly and most helpful every time we have been there.MARK AND PAULA S. | Overall Experience
Great customer service experience.David K. | First Impressions
We were billed and fine added after we rented frig. mover on 29th and moved our stuff out of unit. I called and gal straightened it out.don s. | Overall Experience
Should have an outlet somewhere so you could vacuum the unit.Harry N. | Overall Experience
Only negative was so many trailers and vehicles around probably due to all the snowbirds arrivals. It was a little tricky navigating to our unit. But we are completely satisfied.Mary Ann K. | First Impressions
Prices kept raising and frequently the gate were open for days.Robin H. | Overall Experience
One thing you charge to much, then after a month of renting you started raising my rent by 20.00 that's crazy. I'll will find somewhere else to store my stuff in the future. Bait & Switch ??????Mark V. | Overall Experience
Thankselliott h. | Overall Experience
fully satisfied very satisfiedRAYMONDE K. | Overall Experience
Well kept. Very helpful serviceCarol G. | Overall Experience
Jamie was very helpful and processed my rental quickly.carol b. | First Impressions
We had the storage unit for 3 years and they were well maintained and such friendly helpful staff.CORAL D. | Overall Experience
Staff was always helpful and friendly.joann j. | Overall Experience
Nice and clean and the staff is very friendly.Sal C. | Overall Experience
Very disorganized, storage units very close to each other, difficult to navigate around buildings. Despite having storage reservation, they didn't know I was coming. Minimal area to return truck.Linda K. | First Impressions
This is the third time we have needed their services. Every time, EXCELLENT!don s. | First Impressions
Manager Jamie Professional, friendly, and quick to answer all my questions. Thank You!elliott h. | First Impressions
no problems what so ever .RAYMONDE K. | First Impressions
Staff is very helpful!Robyn C. | First Impressions
The staff at this location were always pleasant and helpful. I would definitely use this location for any future needs.Kristen B. | Overall Experience
Very good experiencesharon D. | Overall Experience
I was a customer at this facility for many years and many changes. It was always clean & staff accommodating.REGINA F. | Overall Experience
Very well maintained. I liked the area it was in. Very nice people.Eric Y. | Overall Experience
A smooth transition and a great staff in Jamie and Chris. Jamie was especially helpful to us in getting settled. Be proud of this staffbarbara r. | First Impressions
ExcellentGUY D. | Overall Experience
I found the facility very clean, and the climate controlled section worked very well. And the staff were very helpful, and courteous. If I ever need any of your services, I will definitely return.Peter C. | Overall Experience
Jamie was wonderful in helping us!sharon c. | First Impressions
everyone was wonderfull and helpful all the time .JOHN H. | Overall Experience
The young lady was pleasant and very helpful. U-Haul has a great employee there.Sal C. | First Impressions
Friendly professional staff!! Air condition unit well maintained. Will use if need storage space ever again.MARGRET E. | Overall Experience
The process of renting the space was easy and then take too much time. The employee was very polite and professional paint couldn’t of had a better experiencegeorge h. | First Impressions
Great facility. Personnel were always friendly and helpful.Liz J. | Overall Experience
very happy with unit and serviceCheryl C. | Overall Experience
Drop off of truck painless. storage unit was ready and clean. Great experience. ThanksGUY D. | First Impressions
Great service.Kimberly D. | First Impressions
The only thing I had a problem with was with one of the latches. It was bent and difficult to open. I felt I should of had a few dollars taken off the monthly rent.maryann m. | Overall Experience
Very helpful staff and makes you feel at ease.Gary C. | First Impressions
Wonderful person at the deskJudith M. | First Impressions
I would recommend this facility to anyone looking to store their belongings. It was very convenient for me and I was very happy with the service I received from the staff theresilvia f. | Overall Experience
Main security gate needs to be reinstalled after being run over by a truck.JAMES T. | Overall Experience
The staff was very helpful.Florence C M. | Overall Experience
Main gate is broke and torn down. It has been that way for several weeks. There needs to be a faster process to repair/replace the main gate.Ryan David L. | Overall Experience
Super friendly staff. Always helpful..marilyn c. | Overall Experience
Good customer service . Vicky was very informative and pleasant to deal with.GILDA H. | First Impressions
The service was wonderful and I’m happy with the storage space assigned to meAlfonso B. | First Impressions
above expectations - great customer serviceCamilla P. | First Impressions
The staff were very welcoming and friendly.Florence C M. | First Impressions
very nice staff and clean happy i picked your place and thank youAlice P. | Overall Experience
Everything was goodCheryl C. | Overall Experience
responding. Was a pleasure to meet, helpful and informative.Joe S. | First Impressions
Very nice staff.Robert R. | Overall Experience
The absolute best experience from any U-Haul, in any state that I’ve dealt with.Beth M. | Overall Experience
Jami, of Leesburg, FL is an outstanding employee, thanks Jami.Robert R. | First Impressions
Very friendly and great communication skills.SANDRA E. | First Impressions
Nice facilities.Arthur C. | Overall Experience
Uhaul really worked with my situation . Staff was friendly and helpful .Gabriel R. | Overall Experience
Very friendly and staff with personality.James M. | Overall Experience
Please email me a receipt showing that I emptied my unit #60032 on 2/25/19, and I requested to close my account. My experience with both storage & truck rentals has always been excellent. Thank you.PATRICIA B. | Overall Experience
What a great experience! We had a little minor issue and Jamie went above and beyond to take care of it. Very professional and courteous! Will definitely will do my storage business here! Recommend!!!DENNIS H. | First Impressions
Love the Mgr and Assistant This ladies are professional and also very good at what they do.karen n. | First Impressions
Very helpful and friendlyvon p. | First Impressions
All went well.don s. | Overall Experience
Very friendly helpful staff.Barbara G. | Overall Experience
Just a big Thank You , Jamie was very nice to us and even though the weather was raining all day went and pulled the truck up for us. Thanks Again Ernie and Belinda GattusoErny g. | First Impressions
Very niceMARVIN C. | First Impressions
Storage options were clearly explained.Harry N. | First Impressions
Had the unit almost 4 years. Staff always pleasant, billing correct and timely. Jamie Foster made the move out seamless and she was very professional and a real asset to your team there. Thank YouDICK P. | Overall Experience
Storage was broken into and I wasn't told for almost one month and things were stolen. All employees knew but me. They claim they have no footage of them opening it, which is a lie. Need all footage.Felicia C. | Overall Experience
No matter who I dealt with they were all so friendly and extremely helpful!Glenda L. | Reservation
I will always use U Haul.Francis T. | Overall Experience
The staff members were helpful, and friendly.Florence C M. | Overall Experience
noneMelba B. | Overall Experience
Representative was very helpful and answered all my questions.Barbara G. | Reservation
Great service thus farPatricia C. | Overall Experience
Removed our stuff to close our acct, brought a large amt of cockroaches home with us in the boxes. They were crawling out of a crack in floor. NO refund rec'd on balance, 10 days into month. Ripoff!Janet H. | Overall Experience
The staff is welcoming, friendly, and helpful.Florence C M. | Overall Experience
I was told that I would have $109.00 as my price & after I arrived, Jamie charged me $133.00. I spoke with Jennifer & she gave me credits for the trouble but Jamie & Dalton is very unprofessional.paulette a. | Reservation
Rented space for my trailer. Jamie and Vicki were very helpful in arranging and taking care of the paperwork. ThankyouJames M. | Reservation
Nice clean storage facility - we were tired when we arrived but the lady checking us in was super nicepatricia c. | Reservation
My new storage unit number 40013 needs to be free during the first month. When I signed yesterday, I had a reservation for the first month's free, but did not double check that the rent is not chargedFlorence C M. | Reservation
very nice experience. Staff was excellentTrudy R. | Overall Experience
Very nice people and excellent customer service. Thank you!mike m. | Overall Experience
I would say that U-Haul needs to change the way that if people are not able to pay their whole bill that they are allowed to make payments so that their units do not go to auction.THERESA S. | Overall Experience
We enjoyed itTom S. | Overall Experience
My lock was damaged or drilled out. I ask to view the video's but they could not find anything. I was told by the manager we could use our own locks. Check your computer notes! 2× $85.00 👿Angela F. | Overall Experience
Great place to store my stuff. Secure, Well lit, Friendly staff, Clean. Was a patron for 11 years, only left them because I moved out of area.RICHARD K. | Overall Experience
noneOscar P. | Overall Experience
The staff was very friendly and accommodating. Facility had easy access and was very cleanCarol P. | Overall Experience
0beverly g. | Overall Experience
When I moved our furniture into our new house roaches were moved in with us.Betty H. | Overall Experience
Have always been friendly and helpful.ALENE F. T. | Reservation
Jennifer & staff were excellent! Very helpful! Our spaces was clean and the perfect temporary storage for our household items.stephanie c. | Overall Experience
No problems. Great servicerick w. | Overall Experience
I felt welcome and the staff was very helpful and, very friendly. Thank you all.Ricardo B. | Reservation
Very helpful and accomondating with my changesLARRY S. | Reservation
Have a great day.Laurie m. | Overall Experience
Very professional and extremely helpful - will use them again on my next move.DOUGLAS S. | Reservation
Jennifer was very informative and helpful in getting me my storage space ! Having 24 hour access was a plus for me. Great customer service !KEVIN M. | Overall Experience
Staff very friendly and good service. The parking lot could be better-very small.Jane B. | Overall Experience
Excellent +. I have only exceptional things to say about this facility. Vicky Adams was unbelievably helpful to me and I thank her so much. If needed I will be back, and will refer others to you.FRFRANCES. R. | Overall Experience
We were customers since 2011. Just paring down. Time to give to family.DENNIS V. | Overall Experience
staff was always very politeDaniel T. | Overall Experience
friendly staffGenevra S. | Overall Experience
A 10 all the way.AUBREY C. | Overall Experience
Parking to go in the office is inadequate. Trucks, cars make it difficult if they are parked outside gate.Linda S. | Overall Experience
Wonderful serviceJacie C. | Overall Experience
All was svery good regarding our storage experience. The place was always clean. The general ourside area as well. And they provide a clean public restroom.Walt M. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!