Customer Reviews for U-Haul Storage of Leesburg

1781 reviews

29008 US Hwy 27   Leesburg, FL 34748
(2 miles South of Hwy 44)

(352) 314-2703

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(352) 314-2703

29008 US Hwy 27
Leesburg, FL 34748
(2 miles South of Hwy 44)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

this location was good ... the uhaul of eustis is the worst dealer ever very bad service and not reliable .. will never used them again

BEVIS W. 
Rating:
5.0

Very friendly and helpful! Friendliest storage facility I have ever used

Megan C.  |  First Impressions 
Rating:
5.0

Reserved the 12th and moved in on the 19th. Staff was very helpful and courteous

Richard C.  |  First Impressions 
Rating:
5.0

Staff was very helpful, courteous, and knowledgeable. The process of renting and returning a truck was very easy, as well as using a storage room. Wonderful experience and the price was very affordable. Definitely recommend using UHaul.

Lee T.  |  Overall Experience 
Rating:
5.0

Wonderful experience and very affordable. The staff made the check out/in process so easy for me. The truck was is great shape!

LEE T. 
Rating:
5.0

Very friendly and courteous. Accepted the equipment right away. Great overall experience.

Louis M. 
Rating:
5.0

Customer did not leave a comment.

GROVER P. 
Rating:
3.0

Used the local wifi for self check out. Fast and easy.

Leo R. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
3.0

When we showed up to get the truck, there was a note on the door stating "out to lunch". We had to come back again later. After we returned everything was great.

CYNTHIA G. 
Rating:
5.0

Nothing, my visit went very smooth

Robert M. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO M. 
Rating:
5.0

The whole process was very smooth and professional. From the way we scheduled our equipment to pickup their process is extremely smooth.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

JOHN J. 
Rating:
5.0

Customer did not leave a comment.

CALVIN S. 
Rating:
5.0

Customer did not leave a comment.

Robert G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Jamie foster was very helpful.

SHELLY S. 
Rating:
5.0

Customer did not leave a comment.

Rob C.  |  First Impressions 
Rating:
5.0

Excellent

Donald L. 
Rating:
5.0

Customer did not leave a comment.

Garry M. 
Rating:
4.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

The customer service is amazing! I love how they are always so friendly

LUSHONDA B. 
Rating:
5.0

Quick & efficient with friendly service!

Terrance W. 
Rating:
5.0

Customer did not leave a comment.

DONALD P. 
Rating:
5.0

You can’t ask for a more friendlier and awesome staff like those at this facility. Storage is expensive but other then that a great place to rent. Mark

mark M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Jamie was amazing and helpful! Made my experience a pleasant one and I will definitely be returning to Uhaul for my storage needs.

Noah R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHARLES C. 
Rating:
3.0

Customer did not leave a comment.

Julia M. 
Rating:
5.0

Customer did not leave a comment.

STEPHANE L. 
Rating:
5.0

Very friendly.

JOHN B. 
Rating:
5.0

Self check in was the best; dropped the dolly notified the office and left. Lady working the office was very busy, but extremely sweet and very pleasant.

BERNADETTE P. 
Rating:
5.0

Excellent service by the lone (and likely overworked!) attendant

FRANCISCO M. 
Rating:
5.0

Customer did not leave a comment.

Walter L. 
Rating:
5.0

Customer did not leave a comment.

carmen m.  |  First Impressions 
Rating:
5.0

Staff was friendly, knowledgeable and efficient. Excellent customer service skills!

Lee T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RYAN H. 
Rating:
5.0

Customer did not leave a comment.

Melissa M.  |  Overall Experience 
Rating:
5.0

Everyone was very professional, courteous and friendly. Will rent from Uhaul again, next time I need a trailer for sure.

EDWARD K. 
Rating:
4.0

Customer did not leave a comment.

Martin T. 
Rating:
5.0

Great and friendly customer service.

DENNIS B. 
Rating:
5.0

Customer did not leave a comment.

SHAYVIONTA V. 
Rating:
4.0

Be easier to reach by phone.

JOANN B. 
Rating:
5.0

Jamie was very professional and friendly. Made the drop off very efficient.

FRANCISCO M. 
Rating:
5.0

Great staff!!

Stan N.  |  Overall Experience 
Rating:
5.0

All staff members were extremely attentive, helpful and provided excellent customer service - especially Casey.

LINDA KAY T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GILBERT A. 
Rating:
5.0

The Young lady at checkin was extremely helpful and fast. Knew her job and it showed.

Anthony C.  |  First Impressions 
Rating:
1.0

I have used u-haul numerous times to move and this was the worst experience. My reservation for a 15' truck was cancelled several times. I was forced to use a 26' truck to move one bedroom of furniture 30 miles. I was never given any paper work with the starting mileage. And was charged for 123 miles, after the woman at the desk told me I didn't need to wait to check out. I assume knowing she was going to charge me for triple the mileage. I was terrified in that huge truck and would never drive more than I needed to. Which was, Leesburg to Lady Lake, Florida. I called and drive to the location, but never spoke to anyone. I would like a call back about this. 352-205-1583 Elizabeth Friend

ELIZABETH F. 
Rating:
5.0

Jamie and her staff are wonderful! Always helpful friendly and very accommodating. I would definitely recommend this facility to anyone that needs storage!

James E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CELESTE C. 
Rating:
5.0

The problems I had were with the equipment. The person who came to fix the truck was excellent.

KEITH M. 
Rating:
4.0

Customer did not leave a comment.

Edward W. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK D. 
Rating:
4.0

Customer did not leave a comment.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
4.0

Customer did not leave a comment.

TERRANCE W. 
Rating:
5.0

Customer did not leave a comment.

MYRON W. 
Rating:
5.0

Customer did not leave a comment.

Mark S.  |  Overall Experience 
Rating:
4.0

I did not have a drop off location other than call when I got to Leesburg. due to several circumstances, I got to Leesburg about 7:15 PM and the location was closed. Calling the Uhaul number for help was frustrating. 2 calls with 20 minutes waiting time and not being able to find out where my drop off was cost me an extra day charge. However, Uhaul did not charge me the penalty for wrong drop off. I had to guess which one of the two was correct and I guessed wrong.

Ernast C. 
Rating:
1.0

Returned truck 6-7 hours late on last day of rental due to moving company unloaders being late. Asked agent about late fee and she said not to worry about it. Later I get an email with the late fee as well as a gas fee, even though the tank was over 1/4 full. The manager had apparently overruled the agent and then the agent lied about saying not to worry about the late fee. They were dishonest and unprofessional. I would have accepted the late fee as I was late, but I took the agent at her word and now feel disgusted with how I was treated. I am considering disputing the charge eith my credit card company. This left a very bad impression of U Haul.

David H. 
Rating:
4.0

Customer did not leave a comment.

DEMETRIUS H. 
Rating:
5.0

Customer did not leave a comment.

JACOB P. 
Rating:
4.0

Helpful but made a mistake on contract.

JEFFERY G. 
Rating:
3.0

Many of our boxes were wet as well as our furniture. Obviously the truck does keep rain out. We were not in hard downpours, just continuous rain for a day. We are filing a claim. This is not acceptable.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

miguel m.  |  Overall Experience 
Rating:
4.0

The after hours check in for a trailer that made sense would be great

ROBERT Y. 
Rating:
5.0

Customer did not leave a comment.

Kathy W. 
Rating:
5.0

Very professional, polite and helpful!! Outstanding Customer Service!!! Very pleasant experience!!!

sarah m.  |  First Impressions 
Rating:
5.0

One of the best overall business experiences I've ever had. Staff is informed and are great at bringing a customer to speed on the way to haul a trailer. Great job for sure.

DAVID C. 
Rating:
5.0

Outstanding customer service!! Friendly, professional, and helpful!!!

Cathryn L. 
Rating:
5.0

The young lady who was working at 7AM on April 21, 2021 deserves the highest accolades. I received a call at 7:15 AM regarding my 8AM pickup. She called to see if I wanted the tow dolly attached to the truck or if I'd prefer to return after loading to collect the dolly. That is outstanding customer service!

STEVEN M. 
Rating:
5.0

None

DAVID E. 
Rating:
5.0

Over a period of several years , I have required units of different sizes. The office staff was very helpful in my smooth transition from unit to unit. I am no longer in need of extra storage but should I require a unit, I would not hesitate to return.

William W.  |  Overall Experience 
Rating:
5.0

The girls there are awesome I have used this place several times and they have always been acomidating to me and my needs i would recommend anyone to visit this location great job girls

ELBERT S. 
Rating:
4.0

Customer did not leave a comment.

LIAM W. 
Rating:
5.0

Customer did not leave a comment.

LORI A. 
Rating:
4.0

Customer did not leave a comment.

NORBERT JOHN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori A.  |  Overall Experience 
Rating:
1.0

The young lady was very rude. First she tried to tell me I was a day late and then she tried to tell mevI was an hour late. Both were not true. I will not do business with this location in the future.

Perry W. 
Rating:
5.0

The lady who checked me in was amazing! Very friendly and helpful! She is an excellent customer service provider!!!

CARRIE S. 
Rating:
5.0

Everything was perfect. Jamie Foster, the young lady who helped us, is an absolute asset to your company. She was sweet, kind, helpful and with a smile. An absolute doll......worth her weight in gold. Thank you, Jamie!!

HARVEY G. 
Rating:
4.0

Customer did not leave a comment.

PHILIP I. 
Rating:
5.0

Customer did not leave a comment.

Don L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN O. 
Rating:
4.0

Customer did not leave a comment.

melissa and mark m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul V. 
Rating:
5.0

Customer did not leave a comment.

THOMAS V. 
Rating:
5.0

We dropped one Unit (no longer needed) but still maintaining another unit . Always have found U-Haul Storage well-maintained and safe and the staff is always professional and helpful. Extremely pleased !!!!!!

HAL M.  |  Overall Experience 
Rating:
5.0

Excellent service.

JERRY H. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Showed up without notification, young lady at location got we in and completed quickly. Very close to new home and will be using this location in the future.

Donald F. 
Rating:
4.0

This lady was very nice. Even still had my transponder pass behind the counter 2 days later when I realized I left it in the truck

MaryAnne H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY H. 
Rating:
5.0

Personnel on U-Haul in Leesburg very professional greeted me with a smile very nice clean environment very friendly family atmosphere ,100%Satisfied with Leesburg drop off

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

SHALAYNA H. 
Rating:
5.0

Customer did not leave a comment.

MARGARET M. 
Rating:
5.0

Customer did not leave a comment.

Dakota S. 
Rating:
5.0

Customer did not leave a comment.

JOHNATHON K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Manager at front desk was amazing at proving information and help. Also very friendly and personable

miguel m.  |  First Impressions 
Rating:
4.0

Can had over 150,000 miles and steering was a little loose. Tended to wander just a bit. First to the right , when corrected would wander to the left and needed corrected again.

JOSEPH J. 
Rating:
4.0

Customer did not leave a comment.

Gordon C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Make sure to retain the customer service gal that took care of this mornings customers. She was very knowledgeable, patient, and efficient. When you run into an employee of that caliber in FL you want to keep them. Please get a large name tag for your employees so that we don't have to stare at their chest long to know who is working.

TIMOTHY A. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M. 
Rating:
4.0

Customer did not leave a comment.

MARC M. 
Rating:
5.0

Professional outstanding services

SHARON H. 
Rating:
4.0

Customer did not leave a comment.

melissa and mark m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STUART D. 
Rating:
3.0

Service was fine. Vehicle was clean. I rented cargo vans before from other companies and this Ford was was a lot smaller than than the Dodge that I am accustom to. For the size and price of the cargo van I rented I am not likely to use Uhaul for those services again. I've had good service using Uhaul the trucks and storage in the past so I'm not completely lost as a customer. However I will not rent or recommend the cargo van, even for small hauls.

Marquita H. 
Rating:
5.0

Customer did not leave a comment.

Louis A. 
Rating:
4.0

Customer did not leave a comment.

JOHN C. 
Rating:
4.0

Customer did not leave a comment.

ERNEST F. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

IMy experience went smooth with NO issues. From scheduling ,pick-up to drop off every aspect perfect.

RICHARD W. 
Rating:
5.0

Absolutely a GREAT experience. The ladies we dealt with were both phenomenal, made thing easy, and were very pleasant to deal with!! Which you just don't get this day and age!! THANK YOU TO UHAUL!!

DANNY D. 
Rating:
5.0

Customer did not leave a comment.

Jim M.  |  Overall Experience 
Rating:
5.0

The manager was very helpful and she was customer service oriented. A very pleasant experience..

LEO H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTONIO P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID B.  |  Overall Experience 
Rating:
2.0

My trailer hitch had sparks flying out of the tail lights while towing my jeep compass! I almost had to cut the tow straps in order to get my vehicle off the trailer hitch. The gas was supposed to be at a 1/4th a tank and was almost on empty when picked up. (I have pictures). Front fender damage, though that wasn't mentioned upon pick up. Whole front end of uhaul shook the entire trip. Extremely disappointed and very dissatisfied about this experience.

THOMAS A. 
Rating:
5.0

I’m very happy with the service, staff super friendly and helpful. Definitely if I need in the future another truck or storage it will be again with Uhaul.

ANTONIO P.  |  First Impressions 
Rating:
1.0

Terrible services

ARMANDO A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bridgette v.  |  First Impressions 
Rating:
5.0

Satisfied

FREDRICK B. 
Rating:
5.0

Customer did not leave a comment.

Roger Y.  |  First Impressions 
Rating:
5.0

They came right out to greet me when I arrived. I wasn't scheduled to bring it back to this location but they were able to find my contract and helped me out right away. Very efficient, I would definitely recommend this location.

MARLENE K. 
Rating:
5.0

At the time of rental the WiFi wasn't working and was using a terminate fix to check me out. Perhaps bolstering the WiFi system!

Ricardo B. 
Rating:
5.0

Customer did not leave a comment.

Terry Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAY A.  |  First Impressions 
Rating:
5.0

Jamie was always helpful and professional ! Will recommend to others . Thank you.

larry M.  |  Overall Experience 
Rating:
3.0

The staff was friendly and the location well kept. I would have liked an option to rent an open space for a week instead of the whole month. I ended up paying for three weeks that I didn't use.

David D.  |  Overall Experience 
Rating:
5.0

This Uhaul and staff helped us numerous times over the years. Always kind and courteous. Easy to reach, always go out of their way to be helpful. Our shop needs meant we had to build a big shop on property in the end but uhaul helped us through a big part of our business growth. I'm sure we'll be by again before long. Great Place 👌

Arif W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane R.  |  Overall Experience 
Rating:
3.0

Firstly I was given a reservation for a unit, when I arrived to claim it the unit was given away. Needless to say I was frustrated.

NORBERT JOHN D.  |  First Impressions 
Rating:
5.0

Super

James M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLES G.  |  Overall Experience 
Rating:
5.0

I only have one suggestion. The 6 x 12 trailer I used did not have an easy way to disconnect from my SUV, I broke down 2x on my way back and had to use a floor jack to disconnect so my SUV could be towed. Years ago I had a trailer that had a crank handle that you could disconnect and connect easier. Everything else was great.

ALBERT R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfred A.  |  First Impressions 
Rating:
5.0

Staff was always friendly and helpful.

Mary O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra g.  |  First Impressions 
Rating:
5.0

Great service .

Paul V.  |  First Impressions 
Rating:
5.0

All U-haul people have been great. Polite and very helpful. Website can be a handful somtimes but I've muddled through it.The section for hiring moving labor did not work out,would use u-haul again but now I know it's much easier making my own arrangements for two men to help with heavy furniture.

David P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deanna S.  |  First Impressions 
Rating:
5.0

Above and beyond! During the past 2 weeks, I rented 3 cargo trailers and a storage unit. The staff has been great in all parts going above and beyond. We had a few interactions because the place I was moving into was a mess, flooded house, and infested with the tiny roaches who sometimes play dead! After moving from that awful place, I rented the storage unit, and inform them about it. They helped me out with a roach killer bomb. Then we moved to a new place again, and everything well well. I'm definitely using them again for my upcoming needs. Thank you so much. Keep up the good work!

Jose M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hector V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael v.  |  Overall Experience 
Rating:
5.0

Jamie is very accommodating and helpful

Howard S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERT N.  |  Overall Experience 
Rating:
5.0

The staff was amazing at uhaul in leesburg would recommend them to everyone the only thing I would like to see a better job of is answering the phone you can never get no one on the phone other than that they get a 5 star with me

Al S.  |  Overall Experience 
Rating:
5.0

Jeni and the entire staff were very helpful and accomodating. I highly recommend using them for your storage needs. Thanks Jeni!

THOMAS H.  |  Overall Experience 
Rating:
5.0

place looks great, service was excellent, great customer service

Richard W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

zebbie c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra P.  |  First Impressions 
Rating:
5.0

Excellent service! Extremely helpful personnel.

James H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Audra M.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

bruce g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry M.  |  First Impressions 
Rating:
5.0

Everything was great & all staff very helpfull

JOHN H.  |  Overall Experience 
Rating:
5.0

Jamie has been awesome and more than understanding. She really cares

Denatae L.  |  Overall Experience 
Rating:
5.0

A very professional team that offered solutions to all the issues for me

Eddie M.  |  First Impressions 
Rating:
5.0

Jamie and her team were professional, courteous, and very knowledgeable as always. Jamie is pretty sharp she has a good head on her shoulders and has incredible potential. You go girl!

Billy A.  |  Overall Experience 
Rating:
2.0

I'm still killing spiders and roaches that was in my furniture and mice!!

Stefan B.  |  Overall Experience 
Rating:
5.0

Cindy and Jamie was great

Ninna I.  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful. Will definitely use for all future storage needs in Leesburg

lesley k.  |  Overall Experience 
Rating:
5.0

Jamie's the Best!

Dan J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Breya W.  |  First Impressions 
Rating:
5.0

Jamie was always pleasant and helpful.

pam t.  |  Overall Experience 
Rating:
5.0

I rented a 15' truck in Kansas, drove across the nation to Florida and rented a storage unit in Leesburg. My entire experience was EXCELLENT. The employees at both ends were over the top helpful and made my experience very easy! Great job UHaul!!!

Trina R.  |  Overall Experience 
Rating:
5.0

Jaimie, is so knowledgeable, helpful, kind, and a con cement professional. U-Haul is lucky to have her. The facilities are incredibly clean! I am very grateful for the first month free on the storage unit. Thank you Billy

Billy A.  |  First Impressions 
Rating:
5.0

Very nice experience the staff was very friendly and helpful. Very smooth process.

Rick w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John K.  |  Overall Experience 
Rating:
5.0

Jamie was super helpful throughout the process. Thank you for making my move from Massachusetts easy!

Casey B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark A.  |  Overall Experience 
Rating:
5.0

Jamie was awesome! So incredibly helpful!!

Trina R.  |  First Impressions 
Rating:
5.0

Thank you.

Mary Ann K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard W.  |  Overall Experience 
Rating:
5.0

The young lady who helped us when we got the truck was extremely kind courteous helpful and very comforting. I would recommend service at U-Haul weatherby a truck or unit all of my friends. Thank you for all your help

gail f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard G.  |  First Impressions 
Rating:
5.0

good service

larry M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stefan B.  |  First Impressions 
Rating:
5.0

The staff were always pleasant and helpful. I had 2 storage units for over a year and then 1 for another year plus. I have recommended this facility to neighbors and would definitely contact them again if I need a storage unit.

Pamela W.  |  Overall Experience 
Rating:
5.0

Jamie was amazing as always anyone who gives her or her facility a bad rating are out of their minds 😁😁😁

Ka'Tia B.  |  Overall Experience 
Rating:
3.0

Rental trucks, trailers parked in isle making access to storage units difficult. Returned equipment parked near entrance for cleaning cause the area to be congested.

Ronald L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry F.  |  Overall Experience 
Rating:
5.0

Jamie Foster was very friendly and professional. Excellent service!

Bill C.  |  First Impressions 
Rating:
5.0

Jamie was amazing, patient and very helpful. Wish I could have gave her a hug

lisa c.  |  First Impressions 
Rating:
1.0

Drove 4 hours From Fort Myers, to retrieve my belonging-from the storage with two cars with 7 people in total to help, all exhausted from the long drive, the person in charge at the moment quite unpleasant not the service I have always received from This company, the bathroom was closed, asked and she said they are closed! Plain answer! It was raining had reserved a dolly she did not have it ready, so it was a back and forth from the storage unit to the office. Same treatment, bothered with attitude, taking all her time with out any kind of consideration, that we were tried, wet, and in need to use a bathroom, Horrible experience

JENNY J.  |  Overall Experience 
Rating:
1.0

This is the worst location I have used. The staff is extremely rude and condescending. The office always has a paper hanging on the door saying they will be back shortly. They don't answer the phone. Overall horrible customer service. If you rent a storage unit your stuff will have rat or mouse droppings on them. I would recommend Lakeside Storage which is less than one mile north on US HWY 27!!

Albert D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONALD W.  |  Overall Experience 
Rating:
5.0

I would use U-Haul again

JOHN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ed K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ken s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra g.  |  Overall Experience 
Rating:
5.0

Jamie was easy to work with. She is the ultimate professional and an outstanding ambassador for U-haul.

George M.  |  Overall Experience 
Rating:
5.0

I have always purchased my items boxes, covers, tapes and used the trucks to move me all the time I need them, always friendly staff willing to help me carry boxes to my car. I a very happy customer

JENNY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREG A.  |  Overall Experience 
Rating:
4.0

No comments

Yahaira I.  |  Overall Experience 
Rating:
5.0

Very good service highly recommend

Jean k.  |  Overall Experience 
Rating:
5.0

My son has been in college in Leesburg for 3 years now. The staff have always been wonderful and helpful.

Sandra R.  |  Overall Experience 
Rating:
5.0

Jamie is very helpful and cheerful. She assist us promptly.

Carolina Q.  |  Overall Experience 
Rating:
5.0

Jamie did a great job!

John F.  |  First Impressions 
Rating:
5.0

Very pleased with using this facility. Well maintained.

Robert T.  |  Overall Experience 
Rating:
5.0

Jamie very polite and professional

Jean k.  |  First Impressions 
Rating:
5.0

Jamie did a great job explaining our options and finding the right unit for us. A number of customers came & went while we were there, and she handled all very professionally.

walt c.  |  First Impressions 
Rating:
5.0

Friendly people. Unit ready for us. Accommodated special requests.

Jennifer N.  |  First Impressions 
Rating:
5.0

Thank You to the staff and a well run business .

Ben L.  |  Overall Experience 
Rating:
4.0

As easy as it can get.

roger b.  |  First Impressions 
Rating:
5.0

Very helpful and professional staff.

dan s.  |  Overall Experience 
Rating:
5.0

Very friendly and most helpful every time we have been there.

MARK AND PAULA S.  |  Overall Experience 
Rating:
5.0

Great customer service experience.

David K.  |  First Impressions 
Rating:
5.0

We were billed and fine added after we rented frig. mover on 29th and moved our stuff out of unit. I called and gal straightened it out.

don s.  |  Overall Experience 
Rating:
5.0

Should have an outlet somewhere so you could vacuum the unit.

Harry N.  |  Overall Experience 
Rating:
4.0

Only negative was so many trailers and vehicles around probably due to all the snowbirds arrivals. It was a little tricky navigating to our unit. But we are completely satisfied.

Mary Ann K.  |  First Impressions 
Rating:
3.0

Prices kept raising and frequently the gate were open for days.

Robin H.  |  Overall Experience 
Rating:
3.0

One thing you charge to much, then after a month of renting you started raising my rent by 20.00 that's crazy. I'll will find somewhere else to store my stuff in the future. Bait & Switch ??????

Mark V.  |  Overall Experience 
Rating:
5.0

Thanks

elliott h.  |  Overall Experience 
Rating:
5.0

fully satisfied very satisfied

RAYMONDE K.  |  Overall Experience 
Rating:
5.0

Well kept. Very helpful service

Carol G.  |  Overall Experience 
Rating:
5.0

Jamie was very helpful and processed my rental quickly.

carol b.  |  First Impressions 
Rating:
5.0

We had the storage unit for 3 years and they were well maintained and such friendly helpful staff.

CORAL D.  |  Overall Experience 
Rating:
5.0

Staff was always helpful and friendly.

joann j.  |  Overall Experience 
Rating:
5.0

Nice and clean and the staff is very friendly.

Sal C.  |  Overall Experience 
Rating:
2.0

Very disorganized, storage units very close to each other, difficult to navigate around buildings. Despite having storage reservation, they didn't know I was coming. Minimal area to return truck.

Linda K.  |  First Impressions 
Rating:
5.0

This is the third time we have needed their services. Every time, EXCELLENT!

don s.  |  First Impressions 
Rating:
5.0

Manager Jamie Professional, friendly, and quick to answer all my questions. Thank You!

elliott h.  |  First Impressions 
Rating:
5.0

no problems what so ever .

RAYMONDE K.  |  First Impressions 
Rating:
5.0

Staff is very helpful!

Robyn C.  |  First Impressions 
Rating:
5.0

The staff at this location were always pleasant and helpful. I would definitely use this location for any future needs.

Kristen B.  |  Overall Experience 
Rating:
4.0

Very good experience

sharon D.  |  Overall Experience 
Rating:
5.0

I was a customer at this facility for many years and many changes. It was always clean & staff accommodating.

REGINA F.  |  Overall Experience 
Rating:
5.0

Very well maintained. I liked the area it was in. Very nice people.

Eric Y.  |  Overall Experience 
Rating:
5.0

A smooth transition and a great staff in Jamie and Chris. Jamie was especially helpful to us in getting settled. Be proud of this staff

barbara r.  |  First Impressions 
Rating:
5.0

Excellent

GUY D.  |  Overall Experience 
Rating:
5.0

I found the facility very clean, and the climate controlled section worked very well. And the staff were very helpful, and courteous. If I ever need any of your services, I will definitely return.

Peter C.  |  Overall Experience 
Rating:
5.0

Jamie was wonderful in helping us!

sharon c.  |  First Impressions 
Rating:
5.0

everyone was wonderfull and helpful all the time .

JOHN H.  |  Overall Experience 
Rating:
5.0

The young lady was pleasant and very helpful. U-Haul has a great employee there.

Sal C.  |  First Impressions 
Rating:
5.0

Friendly professional staff!! Air condition unit well maintained. Will use if need storage space ever again.

MARGRET E.  |  Overall Experience 
Rating:
5.0

The process of renting the space was easy and then take too much time. The employee was very polite and professional paint couldn’t of had a better experience

george h.  |  First Impressions 
Rating:
5.0

Great facility. Personnel were always friendly and helpful.

Liz J.  |  Overall Experience 
Rating:
5.0

very happy with unit and service

Cheryl C.  |  Overall Experience 
Rating:
5.0

Drop off of truck painless. storage unit was ready and clean. Great experience. Thanks

GUY D.  |  First Impressions 
Rating:
5.0

Great service.

Kimberly D.  |  First Impressions 
Rating:
5.0

The only thing I had a problem with was with one of the latches. It was bent and difficult to open. I felt I should of had a few dollars taken off the monthly rent.

maryann m.  |  Overall Experience 
Rating:
5.0

Very helpful staff and makes you feel at ease.

Gary C.  |  First Impressions 
Rating:
5.0

Wonderful person at the desk

Judith M.  |  First Impressions 
Rating:
4.0

I would recommend this facility to anyone looking to store their belongings. It was very convenient for me and I was very happy with the service I received from the staff there

silvia f.  |  Overall Experience 
Rating:
3.0

Main security gate needs to be reinstalled after being run over by a truck.

JAMES T.  |  Overall Experience 
Rating:
5.0

The staff was very helpful.

Florence C M.  |  Overall Experience 
Rating:
4.0

Main gate is broke and torn down. It has been that way for several weeks. There needs to be a faster process to repair/replace the main gate.

Ryan David L.  |  Overall Experience 
Rating:
5.0

Super friendly staff. Always helpful..

marilyn c.  |  Overall Experience 
Rating:
5.0

Good customer service . Vicky was very informative and pleasant to deal with.

GILDA H.  |  First Impressions 
Rating:
5.0

The service was wonderful and I’m happy with the storage space assigned to me

Alfonso B.  |  First Impressions 
Rating:
5.0

above expectations - great customer service

Camilla P.  |  First Impressions 
Rating:
5.0

The staff were very welcoming and friendly.

Florence C M.  |  First Impressions 
Rating:
4.0

very nice staff and clean happy i picked your place and thank you

Alice P.  |  Overall Experience 
Rating:
5.0

Everything was good

Cheryl C.  |  Overall Experience 
Rating:
4.0

responding. Was a pleasure to meet, helpful and informative.

Joe S.  |  First Impressions 
Rating:
5.0

Very nice staff.

Robert R.  |  Overall Experience 
Rating:
5.0

The absolute best experience from any U-Haul, in any state that I’ve dealt with.

Beth M.  |  Overall Experience 
Rating:
5.0

Jami, of Leesburg, FL is an outstanding employee, thanks Jami.

Robert R.  |  First Impressions 
Rating:
5.0

Very friendly and great communication skills.

SANDRA E.  |  First Impressions 
Rating:
5.0

Nice facilities.

Arthur C.  |  Overall Experience 
Rating:
5.0

Uhaul really worked with my situation . Staff was friendly and helpful .

Gabriel R.  |  Overall Experience 
Rating:
5.0

Very friendly and staff with personality.

James M.  |  Overall Experience 
Rating:
5.0

Please email me a receipt showing that I emptied my unit #60032 on 2/25/19, and I requested to close my account. My experience with both storage & truck rentals has always been excellent. Thank you.

PATRICIA B.  |  Overall Experience 
Rating:
5.0

What a great experience! We had a little minor issue and Jamie went above and beyond to take care of it. Very professional and courteous! Will definitely will do my storage business here! Recommend!!!

DENNIS H.  |  First Impressions 
Rating:
5.0

Love the Mgr and Assistant This ladies are professional and also very good at what they do.

karen n.  |  First Impressions 
Rating:
5.0

Very helpful and friendly

von p.  |  First Impressions 
Rating:
5.0

All went well.

don s.  |  Overall Experience 
Rating:
5.0

Very friendly helpful staff.

Barbara G.  |  Overall Experience 
Rating:
5.0

Just a big Thank You , Jamie was very nice to us and even though the weather was raining all day went and pulled the truck up for us. Thanks Again Ernie and Belinda Gattuso

Erny g.  |  First Impressions 
Rating:
5.0

Very nice

MARVIN C.  |  First Impressions 
Rating:
5.0

Storage options were clearly explained.

Harry N.  |  First Impressions 
Rating:
5.0

Had the unit almost 4 years. Staff always pleasant, billing correct and timely. Jamie Foster made the move out seamless and she was very professional and a real asset to your team there. Thank You

DICK P.  |  Overall Experience 
Rating:
1.0

Storage was broken into and I wasn't told for almost one month and things were stolen. All employees knew but me. They claim they have no footage of them opening it, which is a lie. Need all footage.

Felicia C.  |  Overall Experience 
Rating:
5.0

No matter who I dealt with they were all so friendly and extremely helpful!

Glenda L.  |  Reservation 
Rating:
5.0

I will always use U Haul.

Francis T.  |  Overall Experience 
Rating:
5.0

The staff members were helpful, and friendly.

Florence C M.  |  Overall Experience 
Rating:
5.0

none

Melba B.  |  Overall Experience 
Rating:
4.0

Representative was very helpful and answered all my questions.

Barbara G.  |  Reservation 
Rating:
3.0

Great service thus far

Patricia C.  |  Overall Experience 
Rating:
2.0

Removed our stuff to close our acct, brought a large amt of cockroaches home with us in the boxes. They were crawling out of a crack in floor. NO refund rec'd on balance, 10 days into month. Ripoff!

Janet H.  |  Overall Experience 
Rating:
5.0

The staff is welcoming, friendly, and helpful.

Florence C M.  |  Overall Experience 
Rating:
1.0

I was told that I would have $109.00 as my price & after I arrived, Jamie charged me $133.00. I spoke with Jennifer & she gave me credits for the trouble but Jamie & Dalton is very unprofessional.

paulette a.  |  Reservation 
Rating:
5.0

Rented space for my trailer. Jamie and Vicki were very helpful in arranging and taking care of the paperwork. Thankyou

James M.  |  Reservation 
Rating:
5.0

Nice clean storage facility - we were tired when we arrived but the lady checking us in was super nice

patricia c.  |  Reservation 
Rating:
5.0

My new storage unit number 40013 needs to be free during the first month. When I signed yesterday, I had a reservation for the first month's free, but did not double check that the rent is not charged

Florence C M.  |  Reservation 
Rating:
5.0

Very nice people and excellent customer service. Thank you!

mike m.  |  Overall Experience 
Rating:
4.0

Very helpful and accomondating with my changes

LARRY S.  |  Reservation 
Rating:
5.0

Very professional and extremely helpful - will use them again on my next move.

DOUGLAS S.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top