Customer Reviews for U-Haul Storage of North Vision Way

41 reviews

42202 N Vision Way   Phoenix, AZ 85086

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

42202 N Vision Way
Phoenix, AZ 85086

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Kiersten was so quick. She moved the line along both times I went in. She helped me without a blink of an eye. I started my own business and if my business was not far from that location I would try and steal her from U-Haul. She is a keeper.

DIANNA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martice B.  |  Overall Experience 
Rating:
5.0

I loved how friendly and helpful the staff was.

Christa H.  |  Overall Experience 
Rating:
5.0

Staff is great and the service can’t be beat. Location is convenient for me.

Edwin T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Valer P.  |  Overall Experience 
Rating:
4.0

Overall had a good experience and storage unit was clean and secure. Only negative/frustrating thing is that there is no prorating of fees.

Jeff S.  |  Overall Experience 
Rating:
5.0

Only left because a covered RV spot became available at a U-Haul location much closer to my residence.

MICHAEL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina M.  |  Overall Experience 
Rating:
5.0

All the staff at the Anthem facility have been a pleasure to deal with - friendly and helpful

THOMAS B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charles R.  |  First Impressions 
Rating:
5.0

convenient location easy access

steve p.  |  First Impressions 
Rating:
4.0

ALL ok

Valer P.  |  First Impressions 
Rating:
5.0

Thankful for U-haul in Arizona... As a Veteran, U-haul really went above & beyond the call of duty providing excellent service & secure gated location.. Humbled by the experience, by far the best storage facility out West.. To the owner & entire staff, I salute you all... USAF ret. MSgt Doc Settles

Cornelius S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tommy&Tawnia L.  |  First Impressions 
Rating:
5.0

Staff was great worked well with me and each other.

SHEILA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edna M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bonnie K.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Frances P. 
Rating:
1.0

Customer did not leave a comment.

BETTE S. 
Rating:
5.0

Customer did not leave a comment.

Karl S.  |  Overall Experience 
Rating:
1.0

I reserved a 15 x 30 x 16 last month, and confirmed again the day before going to fill out the paperwork. I was told that no such unit existed, and that there was long wait list. When I mentioned that I had reserved online a month previous, I was told that the online service was just a call center that would say "Yes" to anything. After waiting more than an hour and a half, I was told that I could be given three 10 x 15 units, but that I would have to pay extra. Otherwise, I would have to settle for two 10 x 15 units for the cost of the 15 x 30. When I told the Rep that meant I would have to get rid of some of my household good, he said that's the best he could do for me. Since I'm in the process of moving, I had no choice, and was forced to sign for two units. I called U-Haul.com and opened a CAF Case #2755040. I was assured a manager would call me immediately to help me resolve. I never received a call. We're very disappointed. I will actively discourage others from using this facility in the future.

DENNIS I.  |  First Impressions 
Rating:
3.0

Everyone was friendly but the process took a long time. Just opening and closing the gates to see the facility was difficult.

Brock G.  |  First Impressions 
Rating:
5.0

Bill and everyone at this facility is so kind and so helpful I’ll be back more to come can’t thank you enough everybody was so polite and very helpful never had to wait thank you to your entire staff

Barbara B.  |  Overall Experience 
Rating:
5.0

We have used this Uhaul throughout the years for many things and everyone has always been very friendly and helpful.

Sandra H.  |  First Impressions 
Rating:
5.0

Kierstin Parker was very professional and excellent in helping us. You should be very proud of her. Ron Cooper

ron c.  |  First Impressions 
Rating:
5.0

Very professional. Awesome help

Michael M.  |  First Impressions 
Rating:
5.0

I continue to use Uhaul for their excellent customer service and vehicle rentals since their products are consistently and accurately maintained.

Elsa O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRAD D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bob S.  |  Overall Experience 
Rating:
4.0

So far everything has gone well.. Just unloaded today. Facility was clean and neat

Mary H.  |  First Impressions 
Rating:
5.0

We had a great experience, very nice, efficient staff. Everything went smoothly!!!!!!

Candace H.  |  First Impressions 
Rating:
5.0

Kiersten was extremely helpful and did a great job.

Karen C.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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